Our Verified Customer Rating 4

Our Verified Customer Rating 4

(6126 Reviews)

review headshot

Bigdaddy2570  - 

Verified Purchaser

Resonance Blu Santa Maria: Glad to have visited my amigos once again

This was my fifth visit to the Starfish.The beach is the best in Cuba in my opinion.Food was good for being off season and the drinks were awesome like usual.The staff is the main reason why I return here every year.Our maid Dandy was outstanding.Thanks amigos!

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Memories Paraiso: memories paraiso

The room had insects. I found cockroach in the desk's drawers three times. There are also lots of mosquitoes. Also they don't change the sheets / towels daily. I have nothing else to say...no need 200 characters

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Good place

Great place for vacation. The breakfast and lunches were great. Dinners were not the best. The drinks were awesome. Staff friendly. Beaches were good not much on snorkeling. Is far to travel from resort to resort. Get money exchanged before you go. They will rip you off on exchange.

Location
Value
Food
Beach
Rooms
Service
review headshot

RoseAmande  - 

Verified Purchaser

Grand Aston Cayo Las Brujas: Will be going back!

This was our first experience at Sercotel, we have been to many other resorts in Cayo Santa Maria. I have to say that it was easily our top favorite for food, drinks, location and service. The grounds are beautiful, lush with flowers and greenery. The food was very good, especially in the a la carte restaurants, we ate like kings all week. The beach is large and ample, a lot of space for everyone and long enough for a good walk. We stayed in the club section which was perfect for us, it is  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Hotel Roc Casa del Mar: Great vacation

The hotel is beautiful and the staff is friendly and helpful. Beach is narrow but long and the sand is white and the ocean is gorgeous. Would definitely return there and recommend it strongly. For the price is a great bargain

Location
Value
Food
Beach
Rooms
Service
review headshot

Miami Mm  - 

Verified Purchaser

Melia Cayo Santa Maria: Amazing and relaxing

If you’re looking for something quiet and relaxing with some good evening entertainment this is the resort you want. The resort was amazing well kept and very clean. The people that worked on the resort we’re very nice intentive and generous. The beaches are amazing. The food I give a 7 out of 10 Which is really good for Cuba, although the selection at the Buffy could be a little bit better but All in all I would have to say my experience at this resort was amazing, one of my better trips [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Suzie  - 

Verified Purchaser

Iberostar Selection Ensenachos: Wonderful vacation

Nov 11 to 18. Only issue needed to change rooms as sliding glass door wouldn’t close. Hotel staff had us in another room 1/2 hour after arriving. We booked in spa area. Adults only. Very quiet. Building 20. Very close to everything. Encenochos beach is stunning. This was a trip to celebrate our 30th anniversary and our 1st time at this resort in cayo Santa Maria. Would definitely recommend and hope to be back again

Location
Value
Food
Beach
Rooms
Service
review headshot

Colette  - 

Verified Purchaser

Playa Cayo Santa Maria: Fantastic vacation

This was our 4th return trip to this resort The last was 2 years ago.The resort has made some vast improvement since our last visit. New upgrades with fresh paint in the building s, new fans in the lobby new couches, coffee bar and mojito bars areas have been extended and more seating areas added. Quality of food and the house wines have improved . The beach has been levelled down with better beach access and views of the water. One of our favorite places is the cigar bar to be able to s [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Oliviahowellabel  - 

Verified Purchaser

Valentin Perla Blanca: A lovely stay in Cuba!

My boyfriend and I just returned from our stay at the Valentin Perla Blanca and it was amazing! This was our first vacation together and our amazing travel agent, Julia was the most helpful throughout the whole process. The room we stayed in was a Gardenview bu you could still hear and see the ocean which was amazing. The food was good for Cuba and the staff was very friendly, always willing to help. We can't wait to go back again!

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Small, But Functional Resort.....

We stayed at Melia Cayo Santa Maria for 2 weeks & it was our first time there. The grounds are very well maintained & picturesque. There resort had no tea whatsoever & some of the liquors were in short supply. The food was okay, but on some days we did have good meals. The rooms were always cleaned. The place is dated. The pools have some missing tiles.

Location
Value
Food
Beach
Rooms
Service
review headshot

Nick  - 

Verified Purchaser

Sol Cayo Santa Maria: Friendly staff, Run-down resort

Much of the staff couldn't speak English but they were always friendly. The grounds were well maintained, beach was very nice. The room was not well maintained, smelly & the food was by far the worst.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Dhawa Cayo Santa Maria: Dhawa

Great size of resort (everything close by) Beautiful beach Clean resort and rooms Good service Poor selection of food in buffet Poor selection of drinks (no juice for mixed drinks just flavored slush or pop)

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Memories Paraiso: Memories Paraiso

Food of dining is bad, little choice. Change money is bad- cashier is a lout and a thief. Beach and ocean are good. Service is bad. Sometimes the drinks doesn't have on the beach's bar(beer). Garden is good.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Valentin Perla Blanca: Beautiful grounds but so-so stay

Just came back from 1 week at the Perla Blanca. The resort is beautiful, the rooms are spacious. We upgraded to the silver deluxe package but never received any of the things we were supposed to (ie. Bottle of rum in room upon arrival). We never got anything from our rep saying when our meeting was - literally nothing. We were the last ones out if the airport and the rep was extremely rude with us. Not our fault we got the slowest customs line ever. The silver package and the upgraded packages w [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Carole G  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Melia Cayo Santa Maria switched from Golden Tulip Aguas Claras Resort

We switched resorts from Golden Tulip to Melia Cayo Santa Maria due to TripAdvisor reviews. We were so glad that you did switch. Melia Cayo Santa Maria is a small resort and was very quiet and very friendly staff. The only problem was that some domestic drinks were not available and NO TEA at all at this resort and many others on the island, as well as the airport. The rooms were large and nice. We have an ocean view, Villa 11. The first week was quiet with only 50% capacity, second week was a [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Beautiful beach

I was a little concerned because the reviews leading up to our stay were so bad. I have to say I was pleasantly surprised by our stay. Everything was clean, service was good, food was definitely repetitive but we always managed to stay full. Drinks were very good, bottled beer, specialty coffees etc. Pools were definitely dirty but were cleaned regularly while we were there. Beach towels were a major issue but we were told to use the room towels which we always had plenty of. Overall it was an a [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Lana  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Amazing resort

All nice & clean. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Valentin Perla Blanca: Great Resort with Minor Issues

The Bad: Resort: Check-in was frustrating as the front desk staff that work at night aren't helpful or accommodating even though we spent extra to get privilege. Our friends room had no working air and they said that they sent someone to fix it but it was not fixed. Our room had two single beds versus a king and they told us they had no other rooms left and to check back tomorrow morning. The morning staff was much friendlier and helpful, they tried to switch us to a room with a king and we  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Zoran  - 

Verified Purchaser

Grand Memories Santa Maria: No beer resort

The biggest dissappointment was Sunwing's decission to add stop to Saskatoon on our way there and back, which added extra 2 hours each way. Hotel run out of beer several times during our 7 days stay. They did not have clean beach towels for exchange either. Food was not great but it was expected for Cuba hotel. Beautiful beach and crystal clear water were there to compensate for everything bad. Staff is very friendly.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Dhawa Cayo Santa Maria: A place to rest

My experience at Dhawa Cayo Santa Maria was good. The resort is beautiful. The gardens are beautiful. The beach was smaller than other places but pleasant. They also include little sailboat rides which was fun. Most staff were very pleasant and helpful except the front lobby staff who were not helpful for my internet problems and a water condensation problem I had in my room. I want to give a thanks to Yoni who finally helped me and moved my room. My bathroom upon arrival was not nicely cleaned. [... read more]

Location
Value
Food
Beach
Rooms
Service

Next Page