Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(4602 Reviews)

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Private  - 

Verified Purchaser

Blue Bay Villas Doradas: Ok resort.

I thought it was ok. Not a four star. Maybe three. Rooms were in need of repair. Phone service was very poor. Staff lacked social skills towards clients. Poor attitude towards some of the issues. I.e. noise, smoking in rooms etc. Entertainment lacked sensivity towards females.

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Private  - 

Verified Purchaser

VH Gran Ventana Beach Resort: Very Nice Resort

I would give this resort an 8 across the board, the only complaint was that our room faced the exit road out of the resort and it was noisy, So try and stay away from rooms facing the enter or exit roads in the 3 building. Delivery trucks at all hour of the night and lots of noisy motorcycles. Food was great, room was nice and clean, people that work there are very nice. I would go back to this resort again but would ask to stay away from the 3 rd building

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Donnie  - 

Verified Purchaser

Blue Bay Villas Doradas: Not all inclusive $$$$

Pay bar only in lobby! ..arrived there at 10 am got our room at 530 pm !!!! mini bar in room 2 beers water 2 pops free.. after that $10 a day to restock !! What part of all inclusive is that? water is free ..food was excellent room was clean .grounds were well kept ..beach water brown. had a pleasent stay never will go back

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Private  - 

Verified Purchaser

Cofresi Palm Beach and Spa Resort: Good vacation

Staff were excellent, food was good pools were nice lots of lounge chairs were available although you are limited to shade at most there are not enough umbrellas for shade. Beach was dirty but they a did have a big storm before we got there. Only shade at the beach was under the beds no other shade was available. People leave their towels on the beds an never show up for hours ( we timed it one day) Lots of walking and stairs the a la cart resurants were spread out all over most were over at th [... read more]

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Christine  - 

Verified Purchaser

Viva Heavens by Wyndham: Amazing resort!!

This resort was amazing!! The location was quiet with only a few resorts on the beach. Food was fantastic with unlimited a la cartes that you don’t have to make reservations for. The staff was very friendly. The amnesia suite was renovated and very roomy. We can’t say enough about the hotel and will be back.

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Mike  - 

Verified Purchaser

Sunscape Puerto Plata: Amazing resort with amazing staff.

No complaints at all-rooms we’re nice,lots of hot water. great choice of places to eat with wonderful food.Can’t say enough good things about the staff-always friendly,smiling and accommodating. Very clean resort.

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Private  - 

Verified Purchaser

Riu Merengue: Alright but not best

Well we enjoyed some things at resort however there my main concern was the staff at reception found them not helpful at all, very rude and when asked to get something would take hours and hours for them to bother, had to keep calling and they still wouldn’t help us. The maid also, we had lizards in our room and she wouldn’t kill them just sprayed and left. To get another room was a lot of effort basically had to camp out at reception to get their attention. We also had cockroaches in sec [... read more]

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CLAM  - 

Verified Purchaser

VH Gran Ventana Beach Resort: Great Trip!

Well, when we first arrived we were not sure of the place. It is rated a 4 star, but I would rate it 3 star at the beginning. As the week went on I did feel differently about many things! The rooms were always clean but it really could use some up grading, curtains, for sure better pillows! The food was very good at all locations. The service at the beach, up grade area, was always very good. The staff in general was good I think we warmed up to each other. We did get a crib and it was rea [... read more]

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C.S.  - 

Verified Purchaser

: Emotions Hotel Review

This hotel has amazing staff and service. Everyone was super friendly and warm. They would all say hi to you when you walked by or had a conversation and joked with you. We did get approached by multiple staff to upgrade our room on different days. Luckily, they weren't hard salesman and respected a no and continued getting to know you. Our room was pretty modern and very clean. We kinda kept getting surprised by the cleaning staff as they never really seemed to come at the same time and sometim [... read more]

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Private  - 

Verified Purchaser

Cofresi Palm Beach and Spa Resort: Okay vacation but amenity description is deceiving..

Overall we had a great time. We were aware that there would be alot of walking so we were prepared for it. The description for our hotel said there were 9 restaurants, 4 poolside bars, 11 outdoor pools.What it does not say is that they are spread over multiple hotels within the resort. The "Lifestyles Holiday Vacation Club" caters mainly to the VIP's and you almost feel second class as you go throughout the compound as see the amenities they have access to directly beside where we were entering. [... read more]

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Private  - 

Verified Purchaser

Cofresi Palm Beach and Spa Resort: good resort

The staff here are amazing, yes there is a lot of stairs and walking at this resort..not for those with mobility issues!. This location is part of the Holiday Vacations umbrella and you will be approached by time share staff...but tell them to hit the road and carry on. Henry and Alejandro are amazing guys that bar-tend, and skinny from the entertainment crew is a really nice guy. We learned a lot from him about the life of a Dominican.

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Private  - 

Verified Purchaser

Viva Heavens by Wyndham: great small resort

exceptionally clean resort very good meals at buffet a bit slow with coffee, large rooms . staff were quick to respond to complaints had to change rooms due to air conditioning malfunction Luis from sunwing did great job the beach was my favorite enjoyed the water and waves vendors responded to polite no thanks a great spot would recommend to anyone

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B.J. Smith  - 

Verified Purchaser

Viva Heavens by Wyndham: lovely small resort with wonderful staff

The staff work very hard to keep the grounds neat & everything in working order, beautiful foliage, food fairly good, a la cart restaurants good, rooms clean & good size. Short walk to beach on a path beside a creek that was full of turtles & fish. Enough to do with the activity staff who were wonderful every day at pool, beach & evening entertainment. Short walk up the beach to the orange market and from the front of the resort turning left we were a 5 minute walk to the Playa Dorado shoppin [... read more]

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Private  - 

Verified Purchaser

VH Gran Ventana Beach Resort: Nice small resort

Lobby and common areas were nicely maintained. 90% of the staff working there were not friendly and looked miserable, starting from the reception check-in, up until the restaurant servers and bartenders. This makes this great resort a very depressing place to be when trying to enjoy being on vacation. Been to 4 and 5 star resorts in Mexico and Cuba, and those were much more pleasant to be in. Pool was nice, beach was beautiful. Food was much better than I expected considering DOM REP is not know [... read more]

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Private  - 

Verified Purchaser

Casa Marina Reef Resort: Great Resort

We arrived on March 20th around 2:00 we were shown right to our rooms.room was ok not like in the pictures but was very clean. The food was amazing,roast chicken ,ham, roasts all kinds of salad and veggies.Entertainment was so so. Drinks okay.Be careful when going to the beaches they are public so watch your stuff ,water is very ruff,we stuck to the pools.enjoyed our stay will go back when they improve the lobby,maybe bigger nicer with a coffee bar and a alcohol bar over all nice resort.

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MIke  - 

Verified Purchaser

VH Atmosphere: never stayed

Property was closed due to flooding........................................................................................................................................................................................................................................................................................................................................................................................................................

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Private  - 

Verified Purchaser

Riu Merengue: Very nice resort

Beautiful grounds, very lush. Lots of food choices. Staff very friendly and accommodating. Grounds, public restrooms and restaurants meticulously cleaned. Beautiful pools. Just two negative points: We did not have hot water most of the time and there was quite a bit of mold on the bathroom ceiling; the bathroom fan did not work. Lots of shelter on the beach but the sea was rough and red flagged every day. There was a noticeable musty smell to the room. But otherwise a very enjoyable trip.

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Private  - 

Verified Purchaser

VH Atmosphere: excelent resort

it nice and excellent resort every thing well organized . only I can tell you the room service was not good . they didn't clean very well there was a lot of small spiders and small worms. that we killed a few every day even they didn't cleaned some of that beside or under the bed. I hope you will take care of that .I hope so.

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Dorothy Cutajar  - 

Verified Purchaser

Paradise Playa Dorada: Love this Resort!!!!

The food is always amazing on all levels, the only thing I can't stand is the ENTERTAINMENT!!!! They need to get new people for this program they are very unprofessional and they continue to speak Spanish and not everyone understands!!!! OMG do not get the Room 1014 the one bed closest to the washroom is haunted and they gave us a room with a handicap bathroom??? We tried to change and when we went back they said they have no other rooms available and they did not switch our room at all the  [... read more]

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Pete and charlie  - 

Verified Purchaser

Riu Merengue: Definitely going back

We had the best time ever..There was always something to eat.The beach was fabulous. The staff was amazing.I loved that we could meander to the bachata resort also.We can't wait to go back.The night shows were amazing the costumes were fantastic.The rooms were immaculate..The balcony was spacious .All in all we had an amazing time.

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