Iberostar Selection Playa Mita: Amazing resort!

This is the fourth all inclusive resort I have stayed at and by far the best. During our stay in December 2018 we enjoyed the nightly performances, delicious food, walks on the beach, and exceptional service from the staff. We were a large party (~33) with young children and we felt very welcome and accommodated. Would definitely recommend this resort.

Iberostar Origin Laguna Azul: Nice resort with good pool and great beach

The resort is clean ,food is good and great service. The pool is fun with lots of activities and of course the fabulous beach . For a change the food is pretty good. Most of the restaurants are ok and one should try them all. We loved hanging at the beach and bars ,where the service is excellent. The rooms are a bit run down but on request they moved us to a better one

Iberostar Origin Laguna Azul: Enjoyable stay!

The resort was good. The beach great! The food was fine (really liked the Gourmet restaurant). My friends and I enjoyed the nightly entertainment at the disco. Everyone was friendly and helpful. Overall, it was a great relaxing vacation.

Iberostar Origin Bella Vista Varadero: WONDERFUL

The hotel was beautiful. Very clean. Food was good service was great. Everyone was very helpful. It was a wonderful experience for me as a senior single woman. I felt completely safe. Beautiful pools and grounds. Beach was pristine always someone there whenever I got to beach to pull my lounge around.

Iberostar Origin Playa Pilar: Beautiful resort

Resort very clean, beds are comfy, water pressure is great and always lots of hot water. Staff are very friendly and very helpful, Food was not very good at all. Have been to numerous resorts in Cuba, and the food here was the worst. There was fruit and salad, which was good, but veggies and potatoes were always cold. That being said, we still had a great time

Iberostar Selection Paraiso Lindo: Simply the best !

I have been to this resort three times and each time I come back.... it gets better ! The rooms are clean and comfortable, the food is great, the drinks are awesome....full sized and they don't cheap out...and the beach is gorgeous. This really is an "all inclusive" resort....everything that you'd ever want to eat or drink is provided for you and the service is wonderful. Drop in to the cafe for a chai latte or carmel machiatto...enjoy fresh french fries, burgers, hot dogs and ice cream cones  [... read more]at the beach side bar....dine at a five star Japanese restaurant...and if you want to party till 3 a.m....head over to the Galaxy Disco. It's all here.

Iberostar Origin Playa Alameda: OK

The hotel was nice, grounds and pool area always kept clean, everything is very convenient, people and staff are friendly and helpful. I got sick from the food a few times, had no hot water for a few days, other then that, it was OK.

Iberostar Selection Rose Hall Suites: Fantasic stay

Every thing was fantastic. The resort is beautiful and kept very clean in every possible way. Staff is cautious, well mannered and willing to help. Cleaning service did a amazing job of cleaning our room everyday and leaving gifts in our room. Entertainment is very friendly and put their 100%. Staff round the pool and on the beach were serving the guests. Beach was kept very clean. Christmas decoration and gala was outstanding

Iberostar Waves Costa Dorada: Perfect week

Very picturesque setting, friendly, clean and comfortable. Food was excellent and beach was fantastic too. Drinks were ok, not consistent or great in any way. Peacocks and flamingos nice to have on resort. Orchids were lovely throughout the resort. Shows were ok.

JOIA Rose Hall by Iberostar: Another "Grand" time at the IB Rose Hall

If you want to be pampered and enjoy a 5* experience, this is the place for you. As repeat guests over the years, we continue to be amazed with the service and hospitality shown towards all guests of the resort. What separates the Grand from other resorts we’ve visited in Jamaica is the professionalism of all the staff, the great service, excellent food and attentiveness to details. Several staff members have been at the resort for 5+ years and they make a point of remembering guests from p [... read more]revious visits. A welcome back greeting and a “see you next week” hug when you leave makes you feel safe and right at home your entire stay. A huge shout out to all the staff from Junior (front desk), Keneesha (beach service), Judy/Ofilah (breakfast/lunch buffet hostesses), Duran (butler), Kieno (pool bar), Andre (lobby bar) to Thunder/#Hashtag/Vanessa/Pistachio (star friends), as well as the housekeeping/grounds workers/lifeguards/security personnel and concierge and kitchen staff. Thanks to all of you, we had an amazing holiday with no stress, no worries and no problems. We stayed at the resort leading up to Christmas and enjoyed the elegant decorations throughout the hotel. We also took advantage of the complimentary golf at Cinnamon Hill and White Witch – a great bonus for those who enjoy golf as the courses are beautiful. An afternoon trip to the Rosehall Shopping Centre on the complimentary shuttle was also fun and a great option if there are a few raindrops falling to chase you off the beach. The water was calm and clear; perfect for a sunset snorkel cruise. Pools were a bit cool for my liking at this time of the year but the ocean was perfect for swimming. Our room was kept spotless and any issues were dealt with immediately – the room safe was not working upon our arrival and after a quick call, someone was at our door to replace the battery within 5 minutes. When the safe stopped working a second time, the safe was replaced immediately with many apologies from public relations. Special thanks to O’Neil who assisted in our Trip Central booking and ensured our trip was perfect – we were celebrating my 50th birthday and our 25th wedding anniversary, which were both acknowledged by hotel staff, along with our specific room request. We enjoyed our island time and will definitely be back – Ya Mon, Jamaica is Irie!!

Iberostar Origin Laguna Azul: Iberostar Holguin: Great resort in development

1) Grounds are flat with very freshly planted palms trees. You can see all resort from one place. 2) Public areas are great, nice design, soft, pleasant sofas, quiet music, caffe bar, drink bar, smoking area, all perfect! Very nice cigar bar with nice conditioning and selection of cigars. Main theatre is great. Disco-bar with high quality sound and light gears, music is your choice! Just ask DJ! 3) My room was very nice and king-bed was perfect, all new bath very pleasant. Safe, umbrellas, iro [... read more]n. Two bath robes and slippers! Nice balcony to smoke a cigar after long day! WiFi in the room, and all grounds, not only lobby! (you need to buy 1CUC/h card in the lobby). 4) The beach is in development as Dec 24, 2018. Most people go to Pesquero for Aquatic activities, most with kids. The shuttle is provided. But..,it is minus.. For me and my wife who is allergic to sea water it was not an issue!!! We enjoyed pools, very clean and nicely positioned. Great pool bar! A barmen is virtuoso! 5) I very pleased by attention of the management to clients needs, we required special food for my allergic wife and all stuff in food service was on alert, very personally!! Many thanks to General Manager, Jorge Saez-Parra and all personal of the hotel.

Iberostar Waves Paraiso Beach: Big resort

Staff were great! Food at buffet was always the same. Thankful it wasn’t too hot since we didn’t have any a/c The toilets at pool and at beach were really bad. I really liked the peacocks and wildlife on the resort.

Iberostar Origin Playa Pilar: Awesome Time

It was a beautiful resort. The pools are kept well and clean. The staff were energetic and fun. They engaged everyone during the evening shows. The food wasn't bad. There was something for everyone. Excellent place to bring kids. I would definitely go back again.

Iberostar Origin Playa Pilar: Amazing resort :)

We had a fantastic vacation at Iberostar Playa Pilar. The grounds were in fantastic condition, and our rooms were always well-cleaned every day. We had no trouble getting water from the housekeepers, or at the bar/restaurant. The pool was amazingly clean (grimy/dirty pools would be a deal-breaker for me) -- sometimes a bit chilly, but that could have been more from the wind than the actual temp of the pool. The food wasn't bad. We had been told the food in Cuba isn't fantastic, but we always f [... read more]ound something to eat. We especially liked the pizza, the omelette grill, the fresh-made pancakes, and all of the ice cream. There is also an ice cream and churro bar near the main pool, which was awesome. The staff were also very liberal with the coffee, which was very appreciated. The only drawback is that there is a charge if you lose your towel. I understand why, because with people going on excursions and stuff, they must have been losing a tonne of them. So if you're someone who doesn't keep track of things, maybe bring your own towels. Finally, the staff were AMAZING!!!! I cannot say enough good things about them. They were energetic and attentive, and so, so much fun. My kids (9&6) felt so special because they paid special attention to them :)

Iberostar Origin Playa Pilar: Just ok

Food was not very good Lack of toilet paper Fridge did not work Asked three times to get it fixed tomorrow ............................................... ...............................................

Iberostar Origin Playa Alameda: Great Resort

Great Location and well kept grounds. The food was good and service was fantastic. Lovely beach. Nightly and daily activities keep you very entertained. Travelled to Veradero for a day and walked around in town. This is a very safe place and the locals are friendly.

Iberostar Selection Paraiso Maya Suites: Great wedding and honeymoon!

We booked at Paraiso Maya for two weeks - first week for our wedding, along with 15 other family and friends, then the second week for our honeymoon. From the moment we arrived to the moment we left, we felt like VIP’s! The best part is, we are fairly certain that they treat all of their guests this way. In case you have not read this in any other reviews, the resort is HUGE. I mean massive. We spent two weeks discovering new parts of the resorts, new restaurants, new pools, even new anima [... read more]ls. My husband and I clocked in 30,000 steps each one day (that’s equivalent of a half marathon). We enjoyed the walking, but if the size of the resort intimidates you, not to worry - they have golf carts that’ll take you anywhere you want whenever. Some fun places to go include the resort mall, which contains many shops, taco eatery, burger place, crepe store, candy store, disco, and the spa. The beach is beautiful - constantly being maintained, constantly being raked of the seaweed, dedicated staff who spend the entire day cleaning the mess left by guests, brushing off chairs, putting everything in the right spots. Waters in Cancun/Mayan Riviera vary - we saw it go from extremely rough waves to calm sheet of glass from day to day. Lifeguards are on site and keeping swimmers in the safe zone/keeping their eye on everything. The beach has several dedicated food bars spread along a boardwalk for the different resorts. By far the best snack bar I have ever had at a resort. Cheeseburgers, fish burgers, chicken burgers, fries, salads and fruits in to go containers, sandwiches, nachos, and soft serve ice cream. Always fresh and always there. The quality was so excellent that I couldn’t help having fries every day (I normally never eat fries). The walk from the pool to the beach takes about a minute through a “jungle”. You walk on very wide wooden bridges or boardwalks that take you to the main boardwalk along the beach. Below the bridges live the many, many coaties of the resorts. Super cute but apparently can become aggressive when food is involved. Don’t feed them (even though guests do - they look SO cute you really can’t help it). The resort rooms are beautiful. Very well kept, and clean. Two massive closets, a huge bathroom with jacuzzi and stand up shower, a sitting area, and wrap around balcony. Our view when we left our room was the pool, and from our balcony the “jungle” full of exotic birds and Coaties (they look like overgrown squirrels mixed with racoons). Speaking of animals, the resort has no shortage of animals roaming freely. Peacocks, swans, flamingos, coaties, even squirrels!). The grounds are extremely well manicured. They have no shortage of staff constantly cleaning, maintaining, and repairing. This is impressive considering the massive size of the resort. Over two weeks, we saw many changes in weather including severe rain, winds, to general sunny skies. They had staff taking care of it all - whether it was mopping the excess water, or sweeping away the blown down leaves - the entire resort was always being maintained. The staff are probably the friendliest group of people I have ever met in my entire life. Every single person working greets you with a smile and hello. It was impressive because over two weeks, it remained consistent and very genuine! Our room housekeeper, Minerva, was friendly, creative with the towels, and discreet with the cleaning - in two weeks we only ran into her once cleaning our room when returning from breakfast! She, and her night turndown staff Lucia, made sure to make our stay extra special with rose pedals, kind notes, chocolates, and snacks. My husband and I went to the gym at the resort several times, and even attended a Zumba class, dance class and water aerobics. The gym is by far the nicest hotel/resort gym I have ever been to. It has two levels - first level with machines, treadmills, weights, and a stretch area, and second level has three studios reserved for group classes. Tennis courts for tennis players, a shooting range, bikes for cyclists, as well as a designated jogging route for runners. Water aerobics had low attendance, but Zumba was really fun and always drew a crowd. Another impressive detail from the resorts overall is their environmental awareness. Double flush toilets, recycle/compost/paper/trash deposits, absolutely no straws, no plastic cups near the ocean to name a few. As I mentioned earlier, everyone is treated like VIP, no matter who you are. They constantly had servers asking for drink orders, in the restaurants they would replenish your drinks even before you ordered a second one, and if you even had any simple request, they would make whatever you needed happen. The food was by far the best I have had at any resort - variety, quantity and quality. I like my eggs poached, but usually they are overdone at resorts. The poached egg tray had perfectly poached eggs just ready for you to eat every morning! There was a designated kitchen staff cutting smoked salmon and tuna, always fresh fruit, always a variety to pick from. Chefs and kitchen staff constantly walking around the buffet making sure presentation, quantity and cleanliness were maintained. We tried several different buffets and restaurants, and it was consistently that way. Most of the a la carte restaurants require for you to use a buffet for appetizers wit the exception of the french restaurant and Japanese restaurant (El Museo and La Geisha). The restaurant managers always greeted us with a big smile and hello (Adrian and Oscar). You can actually book reservations using their Iberostar App, which is REALLY cool and convenient. theres also a schedule of all resort activities going on that day/week that you can sync with your calendar too. If you ever considered doing a destination wedding, do one. It was GREAT. Low stress, low maintenance, tons of fun. Carmen, our wedding coordinator, took care of everything. We took the very basic wedding package, but had the chance to watch several weddings over the course of two weeks. They really know what they are doing and it was done really well. The wedding photographer, Victor from Adventure Photos, was absolutely incredible. The photos were ready in less than a week, as was the photo albums. We got to leave the resort with everything! What incredible service. If you want to take your kids to a great resort, I highly recommend this one. You can also re-assure them that the WIFI works GREAT and from literally everywhere on the resort. Tons of organized and not organized things for kids of all ages to do. As we were leaving they were adding the final touches to their newest complex, Star Camp, which is the kids programming dedicated for children of all ages. I would love it if our kids would be a part of it but they are 12 and 15, and are “too cool” for that. My recommendation would be to have a dedicated star camp greeter at reception that can whisk the kids away immediately at that age so that they don’t feel like they have to make the first step and sign up. Shows were fun and well attended. Because there are several resorts, there are also several theatres and shows. If you miss one show one night, you can always attend it the following night! The lazy river was used several times by our entire group. Really fun and relaxing. A great addition to the resort experience for sure! Our second week we spent a majority of it diving. Varna, who greeted us at the counter of the dive shop, was awesome and extremely informative. We dove with Iago, Paul and Olaf, all amazing guides and made our trip extra special. One tip to keep in mind is that they do not have a jetty or dock, therefore expect to walk into the water with your gear on to get to the boat. Your boat will most likely be delayed as we had to wait for the bus from Cancun to arrive with divers too. If you leave your equipment at the shop, make sure that it is in containers or cases - my husband’s new mask was smashed after the first day. However, the staff acknowledged their mistake and gave him a free dive.

Iberostar Origin Playa Alameda: Really enjoyed the customer Service !!!

The Hotel was well kept and taken care of. The location was great with a large beach and sea view. The food was better than expected as I have been before to other locations where quality was not as high. The price fit perfectly in our budget.

Iberostar Origin Playa Pilar: Under the Orion‘s belt

Hi my stay at resort was great loved the people. Food was ok however the safety devices are all destroyed which need to be replaced. Example if you were to throw somebody this donut in the water and they cut themselves on it while you’re trying to save their life they will probably turn around and sue you because they got cut. You’re saving the life tools should be top notch at all times. Including a response time of medical help. Both treadmills in the gym didn’t work for a Beautiful [... read more] little gym. The Gardner could use new tools to work with. Over all your resort is great and clean and the employees are very friendly Yanisey in customer service was very helpful and went beyond to help us when things went wrong. Thank You The rooms were really nice and clean and I would definitely stay again at your resort

Iberostar Origin Laguna Azul: Great Resort

Very nice facility. Well designed with every suite near the main pool and close to the restaurants. The buffet food is good and the fare at the a la restaurants is excellent. The grounds are well groomed and the rooms and common areas show no signs of deferred maintenance. As expected, the beach is terrific and the facility has all the amenities you expect at a beach resort. The staff is very friendly and efficient. RWM