Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5693 Reviews)

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Dave60  - 

Verified Purchaser

Riu Guanacaste: One of the best resorts we have been to

Overall this resort is great , food was great , clean , entertainment was good and the best pool we have ever see . Just had a concern with the pillows , they need new pillows and the rooms are a bit dated .

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Hoppy  - 

Verified Purchaser

Riu Negril: Great resort

The Riu hotel was great. The entertainment team is outstanding and envolve all guests. The food at the Buffett was great with a high variety and always changing. Rooms and grounds were well maintained.

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TeeBird24-7  - 

Verified Purchaser

Riu Reggae: Loved the Reggae Resort!

First, I'd like to thank Laura M-S for arranging a great trip and making the whole thing a smooth time. The resort was excellent and the service was top-notch. The food had great variety and was professionally prepared and presented. Highly recommended!

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Pebbles48  - 

Verified Purchaser

Riu Flamingos: Amazing resort

We would definitely recommend this resort. The staff couldn't do more for us. When our flight was delayed, they made up a nice plate for us and was waiting in our room when we arrived. We had alacartes every night and had no line ups. The food was amazing along with the buffets. Our room was nice and modern. The beach is beautiful and clean. No plastic cups laying around. Entertainment was very good day and night. Always keeping people active. We love this resort so much that we'll b [... read more]

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Dmcewen  - 

Verified Purchaser

Riu Emerald Bay: Awesome resort

We had a awesome time at this resort, and the people that work there are amazing, so friendly and certainly accommodating . It was s blast and we certainly recommend this hotel to everyone. Located close to shopping and some great restaurants adds to this resort! Looking for a great getaway for a great cost this is the one for you, our second time there and we seen the improvements since we were last there. The sports and entertainment group is the best, thanks for the fantastic vacation !

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Private  - 

Verified Purchaser

Riu Emerald Bay: Convenient, easy vacation

RIU had everything for a simple and smooth vacation. Right on the beach. Nice pools. Plenty of loungers. Restaurants and bars were handy to the pool and beach areas. Waiter service was a bit hit and miss, but that was a minor irritation.

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Pari  - 

Verified Purchaser

Riu Vallarta: good resort

Small resort. Overall things are clean and nice and comfortable. Room was clean . kinda old. door lock was old style key, not smart badge.a bit challenging to open the door. Mattresses are ok , not so comfy though. delicious foods but repetitive. night entertainments ok , not so interesting. Beach was nice. but NO shades at the beach!!? only some palm trees here n there. so we were chasing the shades all the time .lol

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Private  - 

Verified Purchaser

Riu Republica: Good time at the Riu Republica

Amazing time there. You will find everything you need. Want to party? You can! Want to be quiet? You can! The animation is very good! The food is also good. It is very clean. We wNt to go back for sure!!!

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Private  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Amazing resort!

This resort has the best of everything! You want to chill, party, do excursions, you have it all at your fingertips! 3 resorts are tied together, my recommendation is to stay at the Riu Palace and you’ll have access to the other 2 (Baja and SantaFe). The palace is super clean, elegant, staff is friendly, room service is around the clock, fridge is always refilled (especially w water), food variety is amazing compared to other resorts. We’re definitely going back!!! ;)

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AmandaKelly  - 

Verified Purchaser

Riu Palace Paradise Island: Great resort

Hotel was wonderful. Clean exactly as described. Staff was very helpful. Pool and activities were as expected. Atlantis hotel was nice and close. We did find it strange that you can not make reservations for supper. Wait times were too long. We will be visiting another RIU soon. Thank you.

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Private  - 

Verified Purchaser

Riu Palace Baja California: Wonderful adult only resort

Checking was quick. Room was spacious,very clean, could of had blackout curtains. Coffee was available in the room but no tea was available. There must be a unit that could make coffee and tea with hot water without the coffee flavor residuals. Water was readily available, ran low once but phone and water was delivered in less than 10 minutes. Dining- overall adequate. New resort still on a learning curve. E.G. eggs not always cooked throughly, easy over still runny,bacon inconsistent, some [... read more]

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KaeCorby  - 

Verified Purchaser

Riu Palace Paradise Island: Beautifully Renovated Hotel

My Husband and I took a short trip here last week. The hotel was beautifully renovated, had two nice pools and the beach. The food from the buffet was delicious, and we were always excited about what they would have for each meal as it was always different(which we have found with some other Riu’s That we have stayed in that it can be repetitive. But this one wasn’t.) The Atlantis is directly beside you so there’s a lot to see and do. Day passes for their amenities are expensive, but w [... read more]

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Private  - 

Verified Purchaser

Riu Negril: Not worth the cost!

The hotel is run down. We were not able to get into ANY of the a la carte restaurants all week. Line ups 1/2 hr before they open, and after that line goes in, they tell you the restaurant is full, and they have no idea when you might be able to get in. Buffets were good, but one closes after breakfast at 10:30 and the other doesnt open until Noon. At dinner time, one closes at 5 pm and the other doesnt open til 6:30 pm. There should be no time when there is not a restaurant open. The sports bar  [... read more]

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Private  - 

Verified Purchaser

Riu Negril: Great resort

Excellent food. The staff and the locals are super friendly. Lots of activities to keep you busy. Great beaches and pools. Really cool excursions to experience. 24/7 bar!! Alot of local shops along the beach with cool souvenirs to buy!!

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KyKy  - 

Verified Purchaser

Riu Playa Blanca: A great vacation location!!

Both myself and my 12yr old daughter LOVED this hotel. Very clean and modern! Looks of amenities for the young and old. Food was comparable if not better than any other location in the Caribbean (we have been to 12 Caribbean locations in the last 8yrs). Staff very friendly and one thing that stood out for me was it didn’t seem to be a money grab, eg. Not nickel and dimes for everything. Staff were not expecting to be tipped. Hair braiding was free. Bartenders worked their asses off!  [... read more]

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Private  - 

Verified Purchaser

Riu Bambu: Nice resort.

Good resort, nice gardens, great entertainment team, good service. Good food and nice restaurants. Resort on a larger scale, lots of people. Cheaper alcohol. Beds a bit hard. Rooms have a bit of musty smell, but ok when air out by opening the balcony door.

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Private  - 

Verified Purchaser

Riu Palace Costa Rica: Average Resort

The resort is beautiful and very well kept. It was very clean and felt very safe. Pools and beach are excellent. Very clean and well kept. Rooms were oddly decorated and very run down with a very strong musty smell. Loved the shower though, it was a great set-up! Food was felt to be sub-par. It was “good” and there were no issues, but the buffets were very much the same every day and many times it felt as though the food had been sitting out for long periods of time. The a la ca [... read more]

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Damian  - 

Verified Purchaser

Riu Reggae: Good value resort

Hotel was clean and modern, but the room was underwhelming. The restaurants were good and the service varied from average to very good. The entertainment staff were friendly and engaging. The resort had an energetic vibe and guests participated in organized activities including beach volleyball, horseshoes, crazy games, etc. The beach was average (pebbly and some seaweed) and walks were limited to about 1 km. The nightly entertainment was very good with copious amounts of twerking. There were ma [... read more]

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Marynab  - 

Verified Purchaser

Riu Ocho Rios: Good Resort

The resort was slightly dated, rooms had a mouldy smell, bed covers and pillows also had an unpleasant door. The food was good but nothing exceptional. The services was laid-back, view of the tropical forest hills was amazing! The resort is small so everything was relatively close. Best part wifi coverage almost everywhere on the property.

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Private  - 

Verified Purchaser

Riu Guanacaste: Riu Guanacaste

I thought this resort had an amazing view of the ocean and the gardens were well kept all the time. Unfortunately, the food wasn’t all the best. Somewhat cold, undercooked and sometimes rubbery. Another thing would be there was always a sewage smell when we walked by the steakhouse which wasn’t all that pleasant. Overall the beach and pools were kept clean. The activities were also fun and the night show was very entertaining. The excursions around the resort were such a great experience asw [... read more]

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