First of all before anything else I would like to commend all staff in all departments for all of their hard work and service delivery with excellence I never have been on a Resort where so many staff in such a large establishment are all consistent with the level of interpersonal and professionalism. I hope that the Grand Bahia Principe appreciates their staff because I certainly did. The room on the 5th floor was absolutely breathtaking with beautiful sunsets /sunrises beautiful view of the [... read more]ocean. Room was well maintained by housekeeping and very comfortable sleeping accommodation. There was a couple of issues with the door lock and some plumbing just minor but I have to also commend the process because from me making the call to reception to them making the call to security and maintenance was very efficient and the issues were resolved very quickly.. so I really appreciated that. The mini bar was stocked every day which was lovely. His and her robes are provided. An umbrella, the bath, and shower are huge we could bathe at the same time. The food in the resort was quite good, I would have liked to have seen a bit more decadent desserts and bit more presentation it's hard to explain. I guess more variety a bit more richness to the desserts. The entertainment was okay the resort offers outdoor entertainment and you can get up and dance or just sit and take in the music. And then there was other entertainment up in the shopping area which could have been a bit more advertised..I took me a couple days to actually figure that out. There is a band called The Sweet and Dandy band which is brought into the front lobby twice a week. This bands music really resonates so much with the Jamaican culture to me Jamaican lifestyle just that Grassroots Music and it really created such a lovely ambience in the front lobby. It would have been nice if they were brought in more often to play because the front lobby had a totally different presence when this band played. This music provides by this band was perfect for just daytime Jamaican kick back music. Couldn't stop shaking my head tapping my toes and my fingers when they were there playing. There is shopping plaza upstairs near the children's section of the resort and it's sort of hidden away.. I think It could be more advertised because I didn't learn about that and I think until four days in but one of the things I want to talk about is there was a lot of variety of merchandise but I was a little disappointed to learn that the Jamaican store operators are actually owned by the East Indians. It would have been nice to see a bit more opportunity given to the Jamaicans themselves especially where you see paraphernalia like Bob Marley and so many different souvenirs affiliated with Jamaica and the Caribbean people themselves being sold but not being sold by them. I was just really disappointed about that I really wanted that ethnicity. when you find out the shops are not owned by the Jamaican people themselves it was a disappointment for me I also had come with a very large group of people the feedback that was given to me was that some of the shopkeepers were pretty much towering over and personal space impeded on and overall an invasive shopping experience. My last comment is about the little beach areas the resort beaches were sort of sectioned-off I think it's like 3 or 4 which is kind of interesting and uniquely laid out. Actually, if you can't afford to do an excursion I do want to just mention that in one of the beach areas that I was in was in abundance with beautiful schools of fish who actually bump into your ankles. There was that many of them. If you want to pack the kids snorkeling gear... it's totally worth it. I can't say anything bad about this Resort it is well managed from top to bottom from management team to the Frontline staff.. Everybody was just so consistent as I mentioned before good service. If you're going to Montego Bay I highly recommend Resort THIS RESORT. Remember to tip ðŸ˜
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Jewel Paradise Cove: Gem in Paradise
First time in Jamaica and it won't be the last. This was a great little resort. Quiet, clean, great food, easy to get around. Lots of variety in settings with the beach and 3 pools to choose from. Each pool area seemed to be a different level of relaxation but all had a swim up bar and hot tub. Perfect if you looking for a fun but relaxing getaway. Beach is small but very private to this resort. It met our needs and we spent each day there. The beach staff do a great job keeping it clean ea[... read more]ch day. Lots of little nooks to sit and relax in privacy if that is what you are looking for. Great ocean views with a nice board walk for strolling. Rooms were very comfortable and had everything that was needed. Housekeeping was in afternoon and evening to make certain we had what we needed. The Staff is what makes this resort a definite gem. They couldn't do enough for you. Management is very visible and truly interested in your experience. I did not come across one staff member that wasn't friendly and helpful. We will definitely return to this resort in the future. One Love.....
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Royalton Hideaway Blue Waters: Beautiful Resort!
The resort itself was stunning. Loved the beach and the food in the restaurants. Unfortunately our trip was full of problems starting with no a/c in our room until half way through our trip and despite asking daily for a fan we never received one. 17 power outages, I almost fell down the stairs and twice we ate in the dark. No hot water one day. No water another. A swarm of bugs came crawling under our door and filled our room. We had to ask for 2 days to have a bed made up for our son to sleep [... read more]in. The room service food gave me food poisoning.
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Riu Reggae: Wonderful Experience
We had an amazing time. The food was fantastic the entertainment staff was incredible. Everyone so friendly and helpful. We would definitely be back. Loved everything.
Our flight was good as well.
Was all good
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Jewel Paradise Cove: Perfect Spot
Clean grounds, clean rooms, good food, good drinks! Perfect size resort, everything within a reasonable walking distance. Not a huge beach if you're into that, but the smaller beach has amazing snorkeling if you take your time and look. I've seen everything from puffer fish to arrow crabs to baby barracuda, lion fish and almost everything in between. Wouldn't call it a party resort but we have always found a pocket of fun when we're looking. Staff truly are amazing and really make you feel wel[... read more]comed. Marlon, Patrick, O'Leary, TJ, Kavin... and so many more, they go out of their way to make a great stay even better. Will return here for sure!
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Riu Negril: Not the best but great
Food was good but not happy with it,too much fry food.drinks amazing, wine and beer .Staff great in dining room.Housekeeping great.Ground keeping well kept also beach and bar kept clean,also security very great,overall I would give Riu Negril a A.
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Kass420 -
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Bahia Principe Escape Runaway Bay: Will be returning!
Amazing hotel! I read a ton of reviews and I don’t understand what people were complaining about. Awesome food, grounds, room and staff. We have nothing negative to say about the hotel or beach or anything to do with our vacation. Everything was awesome and we will be back very soon hopefully for a longer time
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Debbs -
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Couples Swept Away: Fantastice Resort - 7th time back
If you are looking for a great beach, food, accommodations, activities, friendly staff, most of all value....lok no further.
Visit once and your hooked, nothing else compares.
We returned for our 7th visit and are still in love with this resort and the staff whom make it all happen.
The food is top notch, the grounds are breath taking, lush and green.
The water is like glass, calm and clear.
The rooms are very comfortable.
Endless activities are included such as diving and catamaran crui[... read more]se, glass bottom boat tour.
You wont be disappointed.
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Sandals Jamaica Dunn's River: Great resort
Great food friendly staff smoking is only permitted in 2 areas away from everything which was an inconvenience. Entertainment was quite boring. Was like a nursing home pace. Resort next door was pumping
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Jsand Js -
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Couples Swept Away: Amazing Resort to stay at
Everything about Couples Swept Away is fantastic. The beach is amazing, the staff are very friendly and yes we call them our friends after going for our 5th time.
The food is great and the rooms are clean.
The vegetation is lush as well.
We highly recommend this resort. It's a short 3hr 45 min flight from Toronto which is nice.
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Bahia Principe Explore Jamaica: Amazing resort
This resort is fabulous this was our 13th visit here and still love it just as much as we did the first. The staff are amazing Donna, Marlene, Timoy, phillip marcel, nyoka, veronica, vanessa, Jerome just yo name a few. Clean place excellent food. Just love it all!!!
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MECK -
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Iberostar Waves Rose Hall Beach: FABULOUS RESORT
We had an amazing time at the Iberostar Hotel in Montego Bay Jamaica.
The staff was wonderful and very accommodating , the food fantastic, the room very clean.
I will stay here again on my next trip to Jamaica.
I also love that they provide on site shuttle to where ever you want to go on the island for a reasonable price.
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Marlyn -
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Excellence Oyster Bay: Excellence Oyster Bay, Jamaica
Hands down best vacation we have ever taken! This resort is stunning and the people even more so! Your every wish is taken care of quietly before you even ask for it! They are there to make your experience the best possible one. If you are not having a good time there, it would be your own fault. Although the resort construction was not of highest quality perhaps, it did not affect our trip whatsoever. Small shower leak was minimal disturbance and repaired quickly. The food was over the t[... read more]op and highest quality drinks possible with wonderful bar specials. Entertainment was great, Michael Jackson show was so fun! Too hard to have a favorite restaurant-favorite breakfast spot was either Lobster House or Kitchen Table, and dinner -Magna/Spice Hibachi/Chez Isabelle. Would recommend one thing to coordinate food/alcohol supplies little better to ensure enough for each restaurant. Gorgeous property for relaxation!
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Kirstyleighm -
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Riu Reggae: Best vacation ever!
The resort itself is beautiful - the rooms are clean and modern, and I liked that the resort is small so everything is in close proximity. We had a "garden view" room, which was actually just a view of a roof and wall, but as someone who spends as little time in the room as possible, this didn't bother me at all. As a non-smoker, I also liked that there were designated smoking areas and you weren't surrounded by smoke constantly throughout the day.
Despite what some reviews have said, we had[... read more] no problems with security or things going missing - I left my phone and money sitting at my lounge chair most of the day while I was in the pool or on the beach and at no point was I worried they would go missing. I also found it safe outside the resort - yes, there are drug dealers standing out there, but they don't bother you or try to force you to buy anything if you tell them you're not interested.
The food was really good - always something to find at the buffet, and I enjoyed that they always had a Jamaican section at the buffet - so if you missed out on the amazing jerk chicken on the beach, you could still get something authentic at the buffet. We tried all of the restaurants and enjoyed them all.
The nightclub on the Montego Bay side was a lot of fun - we went there a few times when we stayed on the resort at night (other nights were spent at Pier 1 and Margaritaville) … unlike the "disco" at most all-inclusive resorts, this one was actually packed every night with people dancing and having a great time.
But all other great things aside, what really makes the resort is the AMAZING staff who work tirelessly to ensure that everyone is having a great time. The entertainment staff come around at 10 a.m. every day to say good morning to every guest, get people involved in playing games, and can always be seen walking around chatting with everyone. In the afternoon they're back for more fun at the pool, and then back again at night to put on an amazing show - they're all incredible performers and I was mesmerized watching them every night. A MASSIVE shout out to T-Rex (thanks for teaching me how to play dominos, and for putting up with our ridiculously horrible horseshoe skills haha), Sonic, Short Boss, Shampoo, Bru, Hollywood, and of course String Bean (first name String, last name Bean! … he has the most infectious smile and his energy is something else!) who kept us entertained all day and all night. The bar staff Vaughns, Crystal and Shaquille who kept the energy up and drinks flowing all day, and Chevoy and Stainton at night - I never had a problem getting a drink, and they always remembered my order and had them ready to go when they saw me coming. I have been to a lot of all-inclusive resorts, and have never experienced a group of people more dedicated to making sure that every single guest is having the best time possible. We had planned to go on some excursions, but were having so much fun on the resort that we didn't want to leave - the staff made the vacation for me and I can't wait to come back to see them all again soon!
If you're deciding whether to stay here or not, please do - you will not regret it!!
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Agentfeds -
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Sunscape Splash: “One of the Bestâ€
The hotel was very clean.The pools were awesome,fantastic variety of food and all the staff were awesome,The best time I have had so far at this resort and the improvements they have made are very nice!
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Mary -
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Bahia Principe Explore Jamaica: Did not meet expectation
Customer service was awful, even speaking with management of customer relations was horrible. The food was constantly cold and not always replenished, everyday we seen cockroaches in the restaurant area as well as the hallway, our room wasn't restocked with towels we had to ask for towels everyday, a la carts weren't running for the first 4 days of our trip and then when they were running only 1 a la cart a night was running for approx. 1600 guests, staff were rude and pushy and actually reques[... read more]ted tips, the best part of our trip was the weather, the company we were with and when we left the resort - the resort was so horrible to be at that we left everyday to eat, the pool was very nice but the deck smelt so awful like old mop water, the beach is very clear and clean but shallow and rocky for the first couple of feet, and crabs
For a "5 star" resort it was truly disappointing and this was our 6th visit to Jamaica and worse vacation ever
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Weezie bird -
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Secrets St James: Not what we expected for the upgraded preferred.
We went to Secrets St. James "Preferred". We had gone to a Secrets hotel in Punta Cana "Preferred" 2 times previous, so we were under the assumption that all Secrets "Preferred" were the same.
Not so, my advise is that if you want to go to this resort do not pay for the upgrade "Preferred" In talking with other people on the resort who were not in the "Preferred Section" they basically have all the same amenities. We have narrowed it down to the only thing that the regular section doesn't g[... read more]et is sunscreen.
Big deal.
The food not great.
The restaurants were not always opened.
Entertainment staff were great. (Stella)
Bar tender at the main pool was very entertaining as well. (Merlando)
Beach Fair.
Will not return to this resort.
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Couples Swept Away: We will be back!!
This is the third time my husband and I have stayed at Couples Swept Away, and we were not disappointed. The rooms are clean and comfortable, however if you are looking for posh accommodations then this is not the resort for you. As always, we found the food to be excellent and plentiful. Service is sometimes slow, but remember that you are on "island time". We found the staff to be helpful and friendly and when we asked to be moved to a different room due to an ant problem, they accommodate[... read more]d our request immediately and we ended up with a room that had a better view of the beach. The grounds of the resort are lush and beautiful, and meticulously cared for by the staff. The beach is the best we have seen in the Caribbean; white sand and crystal clear water. There are some vendors selling their wares along the beach, however a simple "no thank you" will send them on their way. We met other couples who have been to this resort multiple times, some of them as many as 30 times! We cannot wait to go back again!!
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Hyatt Zilara Rose Hall: Great Time!
The hotel is amazing. The staff was super courteous which made our stay very pleasurable. This is one of the most memorable trips that my husband and I have had so far. I would definitely recommend the Hyatt Zilara.
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Marcel Emond -
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Grand Pineapple Beach: Never again
We had mold in our room ,we asked to have another room ,they said yes but had to pay almost 300.00 that was so stupid the resort was almost empty . And thinking this is owned by Sandal what a shame. Would never recommend to anyone.