Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3159 Reviews)

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Appraiser  - 

Verified Purchaser

Hacienda Buenaventura Hotel and Mexican Charm: Good old fashion service

We are a return customer Excellent value, friendly staff, fabulous pool. The rooms are a bit dated, the smorg is pretty much the same everyday, however is still great value. The only advise I would give the owner is to "not change anything". :)

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Pottsie  - 

Verified Purchaser

Riu Flamingos: Great resort

Just a super resort with manicured grounds,excellent wait staff and great food.spent2 wonderful weeks with superb only downside had dispute with cab dispute and could not get any solutions with hotel management even when promised .Although disappointed would recommend this resort to anyone looking for a super vacation

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Jane123  - 

Verified Purchaser

Villa Del Mar: Fantastic resort with amazing food and staff!!!

Extremely clean. Staff went out of their way to accommodate us. The food exceeded our expectations! Room was large and cleaning staff kept it Well stocked and very clean. One night there was dinner with live band held on beach. So much fun!

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DustyBuckles  - 

Verified Purchaser

Friendly Fun Vallarta: Would definitely return!

We had a wonderful trip, from the flight to the resort, everything met our expectations. While the room at the resort was spacious, the bed was firmer than we like and the bathroom was in need of updating. Very clean facilities, plentiful food with menu changes frequently during the week. The staff was AMAZING and very friendly.

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Dingle  - 

Verified Purchaser

Grand Palladium Vallarta: Great resort for families

Grounds were nice, a little zoo in middle of resort in amoungst trees, bushes. Clean rooms and facilities, Mexican decor ect. Food pretty good in Buffett the Mexican and Asian were good, Italian and rib/steak place were not very good.

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Rob Cousins  - 

Verified Purchaser

Grand Palladium Vallarta: Great Resort and Still Making Improvements

We have now stayed at The Grand Palladium Vallarta three times ..last time five years ago. We liked it then and it has even gotten better! We just returned Feb. 2/16. It would appear you need to congratulate the management for putting systems in place for improvement... BUT I think the real thanks and cuddos have to go to the par excellent staff!! We have traveled considerably and there is no doubt this is the best overall staff ever! The food quality has improved and it was quite good before. [... read more]

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Contango99  - 

Verified Purchaser

Velas Vallarta Suite Resort: Lush Tropical Resort...Food is top notch!

Hotel is nice and up to date. Mature crowd so if you are expecting wild parties this is not the place. Pools are great for children. The overall experience was very good. The marina is a short walk away which is a great experience. There are lots of great restaurants there and shopping. Be sure not to miss the Thursday market there. It's amazing!

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Ceejay64  - 

Verified Purchaser

Occidental Nuevo Vallarta: Amazing Resort

This resort was beyond our expectations. We were there to celebrate our 30th anniversary and it was everything we hoped for plus more. The staff was very attentive and the food was excellent! To summarize in one word AWESOME!!

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Bucerias walkers  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Most comfortable feel resort we've been to

Have visited the Royal Decameron Complex 10 times now and will be visiting many more. We have been to many different resorts in many different places and enjoyed them all for the most part, but the Decameron is definitely our favorite. Thank you to all the staff who are absolutely the biggest difference maker.

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Mr H  - 

Verified Purchaser

Grand Palladium Vallarta: Pretty average resort, raitings said it was a 4+

To far out of town, our room was mediocour not premium like stated in add, adult pool to small. Food at buffet was mostly cold if not made at cooking station. Staff was really good. The ground were nice, we like the jungle feel.

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Maybelline  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Great resort

This is a great resort, we would go back. All the staff were friendly, grounds were very vibrant, convenient location to town. Rental bikes for free to borrow. Entertainment was great (felt like we were on American's Got Talent). Restaurants were excellent. The only reason I gave 4 stars is b/c the buffets were okay.

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50 Carrat  - 

Verified Purchaser

Krystal Grand Puerto Vallarta: Very Small

Didn't enjoy not having a chair at the pool. Played the towel game in the morning and when I came back from breakfast someone had taken our towel and personal belongings off and took the chairs, right in front of the security guard. The buffet was the smallest and worst I have ever experienced in 25 years of going to Mexico. The front desk told you whatever came to their minds depending on their moods. so had to go back several times to find the truth about several matters. They wanted to take o [... read more]

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Johnboy  - 

Verified Purchaser

Friendly Fun Vallarta: Above and beyond

We just spent another fabulous at Friendly Vallarta, our fourth stay with these wonderful people. The staff at Friendly are second to none and can't seem to do enough for you to make your stay enjoyable. What was really noticeable was that it was the same staff year after year. It is not uncommon to have employees here who have been here for 20 plus years. Tells you how happy they are in their jobs! The rooms and grounds are so clean and inviting it is a credit to the staff as to how they try to [... read more]

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Anniversary  - 

Verified Purchaser

Grand Palladium Vallarta: very beautiful resort

this resort is very nice. The grounds, pool, beach , food, drinks and staff were great. We enjoyed a very relaxing week there which was the main reason for our trip. Thank you very much for making this happen for us. We would highly recommend this resort.

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Karen46  - 

Verified Purchaser

Crown Paradise Golden: Great week!

We got the room we asked for, high floor, king size bed and a great view! Service was amazing from the front desk, the bartenders an the waiters. Weather was great and we went on a couple of excursions. It was a great week of fun and relaxation!

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Dave beer  - 

Verified Purchaser

Plaza Pelicanos Club: GOOD RESORT

Had a nice stay 2 weeks friendly staff very help full . Last day was a little stressful checked out at 11 am your flight wasn't till 930 pm front desk people said we have leave 1 guy was rude.I said we have to the 24 th were are going to go have the right to eat and drink till we leave. Jamie the manager great guy and yes your with sunqest we will honer til you leave.Lots of locals nice people would go back.

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Atown13  - 

Verified Purchaser

Buenaventura Grand Hotel and Great Moments: Nice resort. Very family friendly

The hotel is nice and a great location in town walking distance to tons of restaurants and shops. The food was decent but the buffet can get old pretty fast. Beach was closed half of our stay due to high tides but nothing they can do about that. Pools were clean. The staff are all very helpful and nice. Drinks were also good. The beer did not taste watered down and the bars were kept clean. Rooms were clean and adequate although the beds were a little firm for my liking. Booked a romantic dinner [... read more]

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Wasted  - 

Verified Purchaser

Riu Flamingos: Not what it should have been

Sewer back up smell In rooms (6th floor). Mattress cover in pieces (very inconfortable) Very noisy adjacent property mainly at night (south side) Few times we had to ask to have the room done before 4:00pm. (Too busy hotel or not enough employees) Same with restaurant : service very slow even when you see the employees rushing around. Dry and wet food left on supposedly clean dishes. Red flag on the beach for the 14 days stay.

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Rolaids777  - 

Verified Purchaser

Decameron Los Cocos Guayabitos Ramada: Really nice resort

I stayed at this resort with my family. I have 2 young boys. 2 years and 3 months. The resort was very helpful with anything we needed. The food was good. Drinks were ok. It is a very quiet resort. The best part about the place is the staff! Always working always cleaning always repairing. They take great pride in their place and it shows.

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Cvand  - 

Verified Purchaser

Friendly Fun Vallarta: What we expected and more!

This was our second time to Friendly. As many before us have said, it lives up to its name! We go for the service, the small size of this resort and the food. The staff are second to none. The food for a small resort offers a lot of variety and options. Every day they're either grilling something up on the beach, or making something tasty pool side like churros. The resort is smaller and older, but they are forever maintaining and cleaning. The rooms are well kept too. My wife has a disability, [... read more]

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