Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(3046 Reviews)

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Shameen  - 

Verified Purchaser

Memories Flamenco Beach Resort: Amazing resort , best trip ever .. the people are just 😍😍

Nice and quiet resort , people are ready to give their shirt of their back in a heartbeat. They are so welcoming and ensure you feel at home! The bartenders and bell boys , honestly BEST people ever and best experience with them! We will be going back to visit them! Not just going to Cuba for the beach but for the friends we have made ! So grateful to have had this eye opening experience!

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Private  - 

Verified Purchaser

Resonance Blu Varadero: Amazing Vacation

This resort has it all, a very large resort with friendly staff that is willing to take care of your every need. Stating at the resort lobby you will find a very open space where you will often find entertainment going on at the two cocktail bars. The lobby opens up and takes you on to the beautiful grounds of the resorts with many palm trees and different tropical vegetation surrounding the many walkways, pools and restaurants. The pools are large and beautiful with lots of lounges for catching [... read more]

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TerryM  - 

Verified Purchaser

Grand Memories Varadero: Not nearly as good as when it was the Riu Varadero

The grounds have not been kept as well as before and many of the washrooms on site were out of service. It's a bigger resort and people need those washrooms. The resort is pretty run down. Many staff members asking for things from you. I've been all over Cuba and I've never experienced this kind of boldness before. The beach is great although it's tough to get a chair. Lots of music playing which is great.

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Alex  - 

Verified Purchaser

Memories Flamenco Beach Resort: Great beach got better!!

This is my second time at Cayo Coco and again I wasn't disappointed! Great beach with the rocks removed made it even better! Rooms were descent, staff where friendly. Food was ok but needed more omlette stations and faster tray refills. I was disappointed with the lack of music in the lobby at night before and after dinner. They had a trio of musicians working the lobby bar area looking for tips! That was not professional way to entertain at a resort!! The practice of people leaving their tow [... read more]

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Private  - 

Verified Purchaser

Royalton Splash Punta Cana: Memories Splash Resort, Punta Cana

Overall, the vacation was good. Service, staff and food were excellent. The downside was we went specifically for the children's splash park as we were traveling with two children ages 6 and 8. They could not play together at the park slides because one was too small for the big slides and the other was too big for the small slides. The bigger child wanted to play with his sister at the small park but was not allowed. They were disappointed about this.

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Private  - 

Verified Purchaser

Royalton Splash Punta Cana: Great resort for Families!

Loved Memories - kids enjoyed the "mixing up" of onsite waterpark in the morning then onto swimming beach or poolside. Staff throughout all areas of the resort from guest check-in, grounds crew, entertainment staff and cleaning ladies were very pleasant & always smiling, which keeps everyone in a good mood! Food is okay - buffet actually better than a la carte restaurant fare. Evening "shows" need a bit of work but having access to Royalton property is a definite bonus.

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Jonpmar  - 

Verified Purchaser

Royalton Splash Punta Cana: Good family option

Memories splash Punta cana. Great layout nice pool easy access to water park with great slides and wave pool. Food was above average repetitive buffet but that's expected with a A.I. Only downfall was constant pressuring by entertainment and some bar staff to write a good review on tripadvisor of them. For this reason alone would not return.

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Private  - 

Verified Purchaser

Sol Turquesa Beach: Great Vacation!

Traveled with family and friends, 14 of us in total. Traveled march 28-april 4th 2017. We all had a lovely time at Memories Holguin. The rooms were spacious and clean, and the AC worked wonderfully for all of us. The resort is quite large, with over 800 rooms in seperate buildings spread out throughout the resort. We were extremely lucky to get in the 500 blocks, with a few groups in the 700s. These rooms were right off of the pools and close to the beach, buffet, lobby, and everywhere else you  [... read more]

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Private  - 

Verified Purchaser

Grand Memories Santa Maria: Good value for money and perfect white-sand beach

Sunwing's Blue Diamond company recently took over this resort from Barceló and have made much progress in upgrading and sprucing up this older hotel. Our room was freshly painted and kept nicely clean by our room attendant. We tipped her well on the first and last day and left a peso on the pillow other mornings and she was very anxious to give us what we needed. We had a lovely balcony looking out over the turquoise ocean and palm trees, which made up for the fact that we didn't get the first [... read more]

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Princess28  - 

Verified Purchaser

Grand Memories Varadero: Great Family Destination

I brought my mother and son(9) it was a perfect destination. Yes the rooms were a little dated but they were clean and the service was great. The beaches are breathtaking, the 2 different pools were perfect and I could not get my son away from the water slide. over all great place to take the family!

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Private  - 

Verified Purchaser

Memories Jibacoa: Beautiful area - really liked the resort.

We had a pool view room - second floor - and it was great. Could people-watch, see the stage, and still not far from the beach, etc. We liked the hotel's close proximity to Havana - we went twice! The surrounding area - mountains, etc. were beautiful - it was like being in a word of your own. The resort is not too big and we liked the 18 years+ part. We enjoyed all 3 specialty restaurants. We have stayed at other hotels in Cuba and other islands and I would say the buffet at Memories surpa [... read more]

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Erika19  - 

Verified Purchaser

Resonance Blu Varadero: Memories Varadero

We just went to Memories Varadero and had a blast, what a nice resort, very clean, very nice people, the food was very good, lots to choose from. We would go back in a heart beat!! They love Canada, the Cubans treated us like gold!

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Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: Memories Flamenco Beach Cayo Coco Cuba

Just got back from Memories Flamenco. Had a wonderful time at the beach. Miles ensured that we had a cabana every day - paid him a total of $21 p but worth every penny as there is not many cabana's The beach is wonderful for walking and walking so far that you are alone on the beach - where in the world can you do that! The staff is great... friendly and fun! The rooms were sufficient and the food typical Cuba - not great but you won't starve. We did find the general appearance [... read more]

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Private  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: Sanctuary: Both good and not so good

We stayed at Sanctuary at Grand Memories from March 31 to April 7. I have to start by saying that the staff here are terrific, especially the pool bar staff and the animation team. Sanctuary is the adults-only section of the Grand Memories resort. The pool area is smallish but lovely, and there were lots of lounges – though you have to get up early, as in most resorts, to get one that is shaded. That said, you might want to think twice if you have mobility issues, as my husband does: it  [... read more]

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Nabcy  - 

Verified Purchaser

Memories Jibacoa: Good holiday

Nice resort, quiet,a little tired in need of up dating. Buffet needs more cook staff at busy times. Cooks trying to man 2-3 stations at once. Had to wait 10 minutes for dinner plates and the same for juice glassess at breakfast.

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Private  - 

Verified Purchaser

Memories Paraiso: Great Value For The Money

Stayed at this resort in March, 2017. The hotel, rooms, grounds and food were average. The service and staff were excellent- courteous and friendly. The greatest part of this property is the beach and ocean. I think it's the nicest section of beach in Santa Maria- truly a tropical paradise. Overall, great value for the money if you want a great beach and relaxation.

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Private  - 

Verified Purchaser

Resonance Blu Varadero: Good Resort!

Overall, this is a good resort. I liked the food, dinning room and lobby area of this hotel. The rooms were nice but the maids didn't mop the floor often enough. The shuttle is not frequent enough to take you to and from the lobby and your bungalow. The shuttle should be running more often especially during the night. The shuttle driver should also provide you with some 'tips' or info on the hotel (e.g., Where is the 24 hour snack bar?).

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Private  - 

Verified Purchaser

Sol Turquesa Beach: Great family resort

Medium-sized resort, main restaurant is excellent, fresh food, clean eating areas, gorgeous views. Fun nightly entertainment, amazing dance troupe. Try the rums, not much tequila selection. Yes there are stairs, but no big deal. Tennis courts are fun and free to use. Ask at the front desk about the bat cave tour. Cuban time means "relax, we'll get to it when we can". Slow down and enjoy the open bar! Late night snacking is so-so, but it's there at the 24 hour snack bar. Kids will love it. Kids  [... read more]

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Private  - 

Verified Purchaser

Resonance Blu Varadero: Not bad for the price

In brief, Memories Varadero has pretty decent food, fantastic staff, beautiful grounds and lots to keep the kids busy. It had tons of potential, too, but is a large resort that struggles to keep up with the demands of its guests. It's not always perfectly spotless, nor is the food of the "gourmet" variety, but they're trying so very hard. The "cons" are pretty standard, with beds on the hard side, lack of new towels in the room and nonexistent wifi (if you care about that). The one thin [... read more]

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Lize  - 

Verified Purchaser

Sol Turquesa Beach: Resort changes not an improvement!

We stayed at Memories Holguin for two weeks in March 2017. This was our 3rd time at this resort. We had a great time and really enjoyed the very friendly and helpful staff and the nightly entertainment – piano player etc. This is why we returned this year. Unfortunately, management has made some changes that are not an improvement and I suspect to save money. Coffee machines have now been installed at the buffet and guests are expected to serve themselves at the machines. This means  [... read more]

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