Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3964 Reviews)

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Andy098  - 

Verified Purchaser

Barcelo Maya Colonial: Great resort!

We went for a wedding and absolutely loved it! Beautiful scenery, beautiful location, nice staff, good food and a decent beach. They claimed to offer free wi fi and throw was not the case. And the beach was a bit rocky.

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Private  - 

Verified Purchaser

Barcelo Karmina: Amazing resort

We enjoyed our stay at the Barcelo resort and would absolutely recommend it to a friend. The hotel and grounds are beautiful and well kept. All the restaurants were excellent , service was good excellent customer service. Evening entertainment was enjoyable All in all we had a good experience.

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Don't go here.

There were very few people who could speak English. Too bad if you had an issue no one understood what you wanted. Face wash clothes were not provided even when you asked for one. Specialty restaurants were excellent but the buffet did not meet our expectations. There is no restaurant that serves breakfast other than buffet.

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Sweetcarrie2  - 

Verified Purchaser

Allegro Cozumel: Very nice resort

The grounds are beautiful, they take very good care of trees, plants, flowers. 1 diver room is clean and comfortable. Nice rooms with fridge and king size bed, nice comfy bedding. The staff is friendly and very helpful. We had no problems with the resort. The food is very repetitive but okay.

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Private  - 

Verified Purchaser

Barcelo Bavaro Palace: Fantastic vacation

Beautiful resort and wonderful people. The beach was breath taking and the food was excellent. Staff took care of all of our needs with a smile. Room we booked was low so requested a room higher up, without a problem we were given a beautiful roogm with a beach view the same day we arrived. We also met two wonderful people Yolanda and Henry, who gave us a seat at the French restaurant that you must pay for, for free, due to a power outage. Overall our stay was fantastic! Excellent people, food,  [... read more]

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Private  - 

Verified Purchaser

Palma Real: Palma Real Veradero Cuba

The hotel was run down worse over the last year. The food hasn't improved much and almost all the food was cold. I do not think they know how to use the steam table!!! The staff were fantastic. The maids who are to clean the front bathrooms really need to do a better job. Petty dirty. Most of the problem is the patrons are a bunch of dirty filthy pigs. I wonder if they treat their homes this disrespectful?!! It was a total disgrace to say I was a Canadian to see just how ignorant selfish  [... read more]

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Katrina  - 

Verified Purchaser

Palma Real: Amazing resort !!

This resort was the second one Ive traveled too in cuba . I’d have to say it’s much better then Arenas Blancas . The food as usual in Cuba wasn’t the best but that’s just a cuba thing lol my advice is to bring your own ketchup and maybe other sauces. Then you’ll eat much better . The snack bar has a late breakfast which is nice for the mornings you want to sleep in . The hot dogs taste like home . The pools are clean , the lobby is nice the entertainment was amazing ! Something new eve [... read more]

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Agie  - 

Verified Purchaser

Occidental at Xcaret Destination: Nice but lacking

The resort itself was nice, the staff always wonderful and helpful. I did not like the slightly high pressure sales pitch to join the royal club which came as a surprise! I missed a nice long beach as well. The food was great.

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Rkachmar  - 

Verified Purchaser

Barcelo Bavaro Beach: Great Beach! Great Resort!

The Barcelo Bavaro Beach resort is very clean and well maintained. The staff are plentiful, courteous and very helpful. It is an ideal adult resort and great for those want to stroll the beautiful grounds and expansive beach. There is a wide variety of food items to choose from and sure to appeal to all. The service staff in the restaurants and around the pool area were just great. And certainly earned their tips. The beer was good, the liquor was average but the wine was ghastly. Not work th [... read more]

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Glen and Cheryl  - 

Verified Purchaser

Palma Real: Palma Real January 2018

Over all we had a good experience, just a few bugs . If your coming in early in the morning don’t expect a room before 4pm , Have some drinks or play by the pool , Rooms are not ready till 4 pm , also the west jet bus pick up book disappeared while we there , we asked about our departure bus several times and no one could help or even provide us with a contact number as it was in the book , The rooms where clean and the maid was kind as always , The foods was okay , If you need to eat out ther [... read more]

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Maxeen  - 

Verified Purchaser

Barcelo Maya Colonial: Best Resort I've been to!!!!!

Everything was perfect, from the option plus flight to the hotel. Our room was great with a nice view, cleaned and restocked every day, the pools and the beach were amazing and beautiful. The food and service was excellent. We had the time of our lives and would love to go back :)

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Private  - 

Verified Purchaser

Occidental Caribe: Do it your way

This was our second visit so we knew what to expect. If you are able to overlook some imperfections this is a good resort. The beach is great. We liked the layout of the resort with quite areas, and not so quite areas, day and night. There are lots of activities for all ages and lots of places just to relax. There are guests from all over, many families and kids. The food is good, no need to go hungry. Don't expect 5 star meals. If you have food allergies learn how to say so in Spanish. T [... read more]

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Thebulldog  - 

Verified Purchaser

Occidental at Xcaret Destination: Don't Think Twice!

A very comforting and relaxing resort to unwind and be young again. The room was very safe warming and welcoming, a bathrobe and house shoes to add comfort along with a coffee machine, water, drinks in the mini fridge and a television, also a very clean washroom and comfortable shower add to the happiness of the room. No need to bring soaps, shampoos or other items, it is all there for you to unwind with at the end of the day or in the warm sunny caress of the morning start. The resort is lar [... read more]

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Private  - 

Verified Purchaser

Barcelo Puerto Vallarta: Very nice resort

This resort is great staff work hard and it has excellent service. Food is good and rooms are great. Only complaint is the lobby bar needs a update. The gym needs equipment that works. The lobby bar needs a change, new furniture. Nut it's definitely worth a visit.

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Kate55  - 

Verified Purchaser

Occidental Nuevo Vallarta: Great 4Star Hotel

We are a middle aged well traveled couple. We have stayed in mainly 5 star all inclusives but decided to save a few dollars and stay at a 4 star. We were pleasantly surprised by the quality of food and service. The beach is great here and even though many reviewers complained about the lack of shade we never had a problem finding a chair in the shade at any time of the day. That being said we do not sit around the pool as we prefer to sit on the beach. The only thing that I can think to complai [... read more]

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Lesley  - 

Verified Purchaser

Occidental Punta Cana: Amazing Resort

All the public areas were kept in imacculate condition. The whole experience at the Occidental was 5 star. All the wait staff were a joy to be around. The nightly shows were very well executed and high energy. All the entertainment team worked very hard and their enthusiasam was infectious.

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Johnny Boy  - 

Verified Purchaser

Allegro Cozumel: Good resort

Terrible food at buffet! I was concerned before booking after what I had read,but was reassured by Trip Central that one of their workers went and it was good?? The entertainment wasn’t good either!! But the resort was beautiful and staff very good.

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Somerst2003  - 

Verified Purchaser

Barcelo Gran Faro Los Cabos: BARCELO Gran Faro Los Cabos - Incredible Resort!

We LOVED the Barcelo Gran Faro Los Cabos resort!!! The grounds were beautifully kept and very clean. The staff was very friendly and accommodating. The food was delicious and offered a wonderful, wide variety within the 2 buffet restaurants and 3 others that were on-sight. There were 3 pools, plus 2 hot tubs and a small playground area with a pool for children. WE loved the infinity pool overlooking the gorgeous white sand beach and ocean. The beach, which was lined with palm trees, was cl [... read more]

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LizK  - 

Verified Purchaser

Occidental Arenas Blancas: Back for the second time!

My husband and I really enjoy this resort. A beautiful stroll on the beach each morning and then back to a lounge chair to read a book while the waves are crashing behind us. We never went hungry and the service and staff are consistently amazing. Rooms and decor could use a refresh.

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Roch BJ  - 

Verified Purchaser

Barcelo Karmina: Amazing trip

My husband and i just got home from this resort and it was one of our absolute favorit places we have ever stayed at. We will definitely be going back in the future. The staff was amazing and the food was awesome. We are so happy!!

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