Iberostar Origin Bella Vista Varadero: Great resort

The resort was great. The rooms and the hotel were very clean. Washrooms always clean, in working order and stocked up with paper towels and toilet paper. A lot of drink selections at the bar. The stuff was amazing!! Very helpful and ready to deliver on any request. Food was delicious and great selection- lobster night was our favourite! The entertainment stuff was always happy and very friendly. We only wished they played more music at the beach and the pools - they only played the music for  [... read more]a little bit each day. The beach absolutely amazing!! Lots of space and chairs always available. Overall we loved it!!

Iberostar Waves Quetzal: Great Holiday

This is a very good hotel with almost everything you need except a hot tub.The highlight of our stay was hand feeding the monkeys every day. The food was good in all restaraunts except the Italian were it was very good.We would like to thank the concierge staff for getting a birthday cake for one of our family members, this really made her holiday a memorable one. Would also like to thank the cleaning staff for building #27 for the great job & all of the wonderful towel art.It was an amazing sta [... read more]y & Thank-You Iberostar Quetzal

Iberostar Waves Costa Dorada: Great resort

Great resort and value for money. Food by resort standards is above average, buffet great and Japan restaurant excellent, beach BBQ's always excellent especially Paella. Rec staff keep you going with tons of activities. Walk the beach for miles. My pool view room was excellent. Casino/Disco right next door kept a bit of my money but lots of fun.

Iberostar Origin Laguna Azul: average resort

The beach was excellent (5)and the grounds were well kept (4) but the inside had many negatives that could easily be corrected yet they visibly have been neglected for some time. (3) Staff very friendly (5) Food (3) Rooms (3) Cleanliness (2)

Iberostar Waves Costa Dorada: Good value

We were returning guests - we went to this resort last Winter too and decided to go back here again this Winter. Great grounds, great food, great service. The beach is nor that good. Lots of seaweeds this year.

Iberostar Waves Rose Hall Beach: Great resort

Great selection of food in buffet including salad bar, seafood and cheeses. Wide selection of cooked foods from North American to Jamaican dishes although not always hot enough. Can’t say enough about the staff...very attentive and always a greeting and a smile. Close to airport which is a plus for me. Always plenty of seating by pool and beach although beach had many locals trying to sell their wares. Bartenders worked their butts off but always with a smile. Biggest complaint is that I only  [... read more]got 1 hot shower my whole stay. Always a pet peeve for me. Overall, I would return to this resort.

Iberostar Origin Laguna Azul: zum4950@gmail

All the best,amazing resort and good service! We enjoyed the pools, beach and the rest in the resort. Food wasn't my favorite but I always found something good to eat.I think resort need some renovation and furniture change special in the lobby. All workers are very good and friendly,so we realy enjoyed stay in this hotel.Whit all heard we wll recomand to our friends and we willbe back soon.

Iberostar Waves Paraiso Beach: Good times

Resort, rooms, staff were all great. Food was good but became a little monotonous after 2 weeks. Loved the pool and beach and we are considering returning next year. Special thanks to liliana and Geovani

Iberostar Origin Laguna Azul: Very Very nice Resort!!

My wife and I stayed at the Laguna Azul early december 2018! The staff are fantastic!! always have a smile and of course a "Ola!!" when you pass by them. Rooms are good, cleaned every day........ we stayed in a room with two double beds..............the beds are small and difficult for two of us to sleep in. Food is also very good with lots of selection and the drinks just keep coming. Bar tenders are very quick and have lots of personality which equals FUN for all.

Iberostar Origin Bella Vista Varadero: Improvement requires

The reason we picked this resort because of it is still fairly new but to our surprise it already start to run down. We had to move our room on the second night because of flooding from underneath the bathtub onto the hallway and created a large pool of water. It wasn’t fun to do that at midnight for two hours packing & unpacking. We checked the area & noticed it was repaired before because of the watermarks on the wall, so obviously it wasn’t repaired properly the last time. Theatre h [... read more]ad to shut one night & the show was moved to outside of the lobby due to flooding in the theatre washrooms. There were six stalls in the ladies room on the lobby & restaurants level but four out of six stalls are always locked so can’t be used. Not sure if the resort is trying to save cleaning time or again drainage problems. Pool towels are out by 11:00 am and had to wait until 3:00 pm. and none by 4:30 pm. Really?? The resort is not even at full capacity, can’t imagine what would be like if it is.

Iberostar Selection Holguin: Amazing vacation!

This was definitely one of the nicer hotels I have stayed in. Newly built and opened it did not disappoint! The rooms were a great size and beautifully decorated. The staff was very friendly and attentive. The cigar bar by the lobby was a great place to spend time and the staff was very educated. Overall an amazing hotel, would love to go back again soon!

Iberostar Selection Ensenachos: cautionary

We just came back from this hotel with an adult section, we thought that Iberostar are good hotels but we were disappointed, after the first night we were bitten by insects in our room (bed bags) whole body in a rash. We asked for disinfection, they changed the bedding only. We were advise by our Air Transat representative to see the doctor (one visit cost as $65 CAN ). From our building to the beach should be very close, but the bridge is broken and closed, the next nearest is about 15 minutes [... read more] walking. Beach overrated and narrow. Pools are with cold water .Hard to get extra bath towels for the room ( we use them for sleeping sheets ). Food is average , very poor selection but the service in the buffet restaurant is great and all the people try to be very friendly. We promise our self's never visit Cuba again..

JOIA Paraiso by Iberostar: Still Amazing

Fifth trip to this lovely resort during first week of November (BD & Myacoba Open), from when you first drive into the breathtaking grounds, the friendly greeting upon entering the resort, the staff, the service, the rooms all continue to leave us more impressed every year. Looking forward to see everyone again next year.

Iberostar Origin Tainos: Great resort.

All around very good bang for your buck. Always a good variety of dishes. The property was kept clean. Our room was comfortable and well done every day. Nightly entertainment was good. Our interaction with employees came with a smile.

Iberostar Origin Tainos: Wonderful resort

The hotel and surrounding buildings were very clean. Gardeners on site daily trimming flowers and trees. Beautiful landscaping. Very colourful. Rooms were comfortable and cleaned on a daily basis. Washrooms on the resorts always cleaned. The food was good and had a lot of variety. The snack bar near the beach also was good. The beach was great and had games and volleyball. The Japanese restaurant the food was good but not great. The entertainment was great. The bar in the lobby was very good b [... read more]ut didn't have no music. Also in the lobby had a few stores to buy souvenirs. The gym didn't have no air conditioning but was ok. The customer service was very good.

Iberostar Origin Playa Pilar: Wouldn't rate it as a 4 star

Beach - really isn't one.....if you like to sit on the beach and have the ability to walk into the water to cool down then back to your chair, that isn't possible here. There is a beach and a lot of chairs but you have to walk on a pier and then down stairs to go for a swim. This is because the shore line is all rock. Rooms - are all very nice and they all face the ocean which was a plus. Food - boring. we have been to Cuba 10 times and this was probably the most disappointing for buffet.  [... read more]It wasn't even very warm and it didn't change much in the 4 days we were there. The cook stations were all very good and the staff were great. We went Dec 7-10 for a quick weekend get away, this was the first time we have done that as we normally stay 2 weeks. I am really glad this was a short stay. We were told this is part of their low season so they had fewer staff, this may explain the lack of drink variety and food. We would not visit this resort again.

Iberostar Origin Laguna Azul: Great for the price

Overall the this was a very good deal for the price paid (830$ 1 week) Hotel is large, many bars and pools on a spread out area Clean, 'normal' room. There was 1/2-1 day with no hot water but they fixed it. Beach is on the best part of Varadero Food is as expected in Cuba Drinks are as expected. local selection only (fee for others). Of note there was no local beer due to a factory issue and the hotel replaced it with Heineken. Thank you! Good entertainment Fairly quiet time of the year,  [... read more]most hotels seemed empty, this one was not full but had some ppl. Would suggest to the hotel to give out their best rooms, ex top floors/sea or pool view when it is not booked.

Iberostar Origin Laguna Azul: Nice resort, great people, bad timing (weather wasn't great!)

The resort as a whole was quite nice, although the rooms were kind of ordinary. The wifi was not what I'm accustomed to, no idea it it's the infrastructure or the resort - and there's really no television to speak of - so don't bother to go here if your plan is to hibernate in a room!

Iberostar Origin Playa Alameda: Many had food poisoning, poor lighting

Spent 7 days from November 27th-dec4th rooms are clean staff nice, small and nice grounds . My friend and I got very sick, I spoke to many people during our stay that also were sick with vomiting and diarrhea. Approx 35 people I personally spoke with experience the same. The lighting at night was very bad I had to use my phone to light my way back to my room

Iberostar Origin Laguna Azul: Resort showing its age

Hotel was showing its age. Had been a guest of this same hotel 5 years ago, quality of the hotel, care and service was not the same. Many elevator were not operational and got stuck in one which then was deemed out of service.