Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3964 Reviews)

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Ttdoggy  - 

Verified Purchaser

Barcelo Maya Beach Resort: AWESOME

Picture this: A family of 5 leaving a small town to a totally different country called Mexico. They were shocked and astonished by what they saw. And that, ladies and gentlemen, was my family. First of all, I'll start off with the food. I honestly thought the food was completely amazing. Especially the pancakes, because I got 2 of them every morning. The tables were nicely set up, and once you sit down, you can straight away order drinks. For our lunch we always went to the snack bars, by th [... read more]

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Evelyn  - 

Verified Purchaser

Occidental Tucancun: Amazing resort

Everything was exceptional just as described. Service was great. Handy to all attractions. Mall across street. I plan on going again. Three pool to chose from. It was never overcrowded. I just loved the two weeks I spent there during Christmas and New Years. I Traveled with my sister on this vacation and we both enjoyed everything about this trip.

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Private  - 

Verified Purchaser

Barcelo Huatulco: Fantastic resort for the whole family!

Resort was great overall - Excellent service. - very well maintained, although slightly dated. - great kids program - food was really good - weather is perfect in Jan - would prefer over dreams for those with young kids (we visited dreams for a day) - close to the airport

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Oceanlover85  - 

Verified Purchaser

Barcelo Bavaro Beach: Awesome Resort

This was my second time staying at the Barcelo Bavaro beach hotel. I went for a friends wedding back in Oct 2016 and decided to come back for New Years. I went on my own both times and I did not have any issues with walking around the resort at night or with the staff. I always felt safe being there the first time so this is why I booked again. The beach is beautiful and always clean. There is always a spot to sit on a beach chair. The pool area is a bit more crowded but it didn't bother me beca [... read more]

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Jeff27  - 

Verified Purchaser

Barcelo Maya Beach Resort: Great Resort

Our fourth time to the Barcelo Maya and we have really enjoyed every stay there. The beach, pools, grounds and resort are all beautiful and very well maintained. The resort is huge with lots of amenities, so we typically don't leave the resort and still find plenty to do. We were in Tropical and had friends staying in Caribe we visited daily and according to my step counter I averaged more than 16 kms of walking per day...that is how big the resort is. Our last two days there, the resort was  [... read more]

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Private  - 

Verified Purchaser

Occidental Punta Cana: First time visit

Great beach!! Everything was very clean. The food was good however the service at the Mexican restaurant was very slow. Very good variety of food. The water and hydro went out one night in our room. Our room was large and clean. One day it took a while to get towels but only one. Impressed with how safe it was at the beach and lots of security around. Recommend it good value for the money.

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Private  - 

Verified Purchaser

Barcelo Maya Beach Resort: Beautiful Family Resort

The Resort is very well kept up, the staff are always smiling, always cleaning. The grounds are excellent. It is an excellent resort for young and old. There are lots of things for children of all ages to do.

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LynD  - 

Verified Purchaser

Barcelo Maya Colonial: Great resort!

3rd visit to the hotel. Each time was great. Food is great, and so is all the wait/bar staff. Making dinner reservations was disappointing this time. Only managed to get 3, and had to pay for 1. But it was worth the $20. Found to pool water a bit chilly this visit.

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Al Vee  - 

Verified Purchaser

Barcelo Maya Colonial: More complaints from guests at reception than there were people checking in

Whilr the grounds are tasteful and well maintained, the service has to be the worst that I've ever encountered in any resort. We were forced to change rooms three times. Upon check in, we were provided a room on the 3rd (top) floor and every morning at 7:30, heavy hammering would start in the roof. Despite complaints, the noise continued until we were moved to a roof, where I literally felt ill. It was so damp and humid & the stale stench of mould in the bathroom made me want to leave the [... read more]

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RMDD  - 

Verified Purchaser

Barcelo Ixtapa: A few things you might want to know!

Excellent location close to shops and restaurants. Rooms are kept clean and tidy, but are very dated. Buffets are excellent, but we didn't find the al la carte restaurants anything special. Staff lovely!

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Private  - 

Verified Purchaser

Occidental Cozumel: Very nice resort

The grounds are exceptional. It's situated in a nature preserve, very mature trees, foliage, mangroves. Food was good, a la carte restaurants very good. Rooms are spacious, clean, very nice décor in the hacienda style. Pool and beach area was outstanding. Staff were polite.

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Private  - 

Verified Purchaser

Palma Real: Would not recommend at all

Everything from rooms, food, pools, grounds, entertainment, drinks, power source,noise level and so many more issues that I could write a short novel on the reasons not to go to this resort. My husband and I travel a few times a year and have never been so disgusted with this resort and would never recommend it at all. Even talking to other guests at resort they felt the same about it, DO NOT GO and if you do don't expect any 3 stars, you would be very disappointed.

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Kjacks1792  - 

Verified Purchaser

Barcelo Maya Caribe: Beautiful grounds, tired hotel room and mediocre food!

The Grounds at Barcelo are very well maintained and beautiful. The property is huge with four shared resorts or five if you are staying at the Palace. The rooms in the Caribe building Labra were very tired (unless you were in the row of Premium rooms at the end of the building that had all been renovated). The tile floor grout was black due to its age. The bath tub was all chipped in areas where they attempted to cover it with liquid enamel. I didn’t feel like the room was as clean as it shou [... read more]

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Private  - 

Verified Purchaser

Allegro Cozumel: Perfect familly resort

The hotel is amazing for small children , perfect grounds, nice staff , its small so your close to everything ! no adulte in the slides for kids so make sure they are old just enough ...love it ! The rooms are small but very nice and the buffet is small but very good !

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Rocky  - 

Verified Purchaser

Barcelo Gran Faro Los Cabos: Barcelo Gran Faro

Really enjoyed the resort. The check in and check out was quick and efficient. The food was excellent, the rooms were clean and well maintained and the grounds were groomed immaculately. The staff at the resort was friendly, helpful and easy to get along with. Would definitely stay here again.

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Private  - 

Verified Purchaser

Occidental Caribe: Simply Loved It!

This resort had such a warm and friendly environment. We stayed in the Ocean Front Superior room. So clean. The buffet area is beautiful and the food is great, We certainly did not go hungry. The pool area for the kids was amazing and the bigger pool was fantastic. Our favorite al a Carte was the Italian. My husband is Italian and a very picky eater. We went twice. Loved it. We cannot say enough about the staff. They were very attentive and polite. I highly would recommend this resort.

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Private  - 

Verified Purchaser

Occidental Cozumel: Nice resort, could be better

This resort has the potential to be a 5 star resort. What they are lacking was , Food in the restaurants need to be upgraded. The steak they do serve is inedible and the buffets should have a better selection and maybe 2 omelette stations instead of one. The premium liquor was hit and miss, depending on whether they felt like serving it. They should also have a better wine selection. The front desk employees were very unhelpful. Could not give you the right answers. I went to book a room for fou [... read more]

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Veena  - 

Verified Purchaser

Barcelo Puerto Vallarta: Fantastic resort

This was the perfect resort for our family of 9 people. The facilities were great and the rooms were superb. The food at the buffet was fantastic although I cannot say that about the restaurants. Will return to the same resort in a heartbeat

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Private  - 

Verified Purchaser

Barcelo Maya Caribe: Great Resort!

This was a amazing resort, very clean, great service and something for everyone to do. Beautiful beaches. Fantastic food with many choices! Rooms were always cleaned every day and fridge restocked. If you tip well you get even better customer service. And extra beer in your fridge!

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Steve  - 

Verified Purchaser

Barcelo Bavaro Beach: Absolutely AMAZING place !!!

Everything about this resort was fantastic !! The level of service was the best we have ever had . There was always somebody asking if you needed a drink , how you were doing , and if everything was ok . The cleanliness of the resort was astonishing . Staff were always seen cleaning and tidying around the pools/bars/lounges etc . Even the pool side bathrooms were always immaculate (which is rare at resorts).The food choices at the buffets were more than ample . The food was always hot and fresh  [... read more]

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