Picture this: A family of 5 leaving a small town to a totally different country called Mexico. They were shocked and astonished by what they saw. And that, ladies and gentlemen, was my family.
First of all, I'll start off with the food. I honestly thought the food was completely amazing. Especially the pancakes, because I got 2 of them every morning. The tables were nicely set up, and once you sit down, you can straight away order drinks. For our lunch we always went to the snack bars, by th[... read more]e pool. My daughter, Tristyn, would always have the frozen yogurt for dessert at lunch and dinner. There were always donuts for my son. And my other daughter loved the tea there. Finally at dinner, we would usually go to the Tropical or Colonial, and the food is UNDESCRIBABLE. The whole family loved all the food there, and especially the fruit and white chocolate. There were many drinks for my kids, and a lot for me too.
Our hotel was, once again, amazing! We had a premium room, but a regular room still probably would have been amazing. I loved late night Jacuzzi's, and my kids had fun in it before dinner. The bathrooms were great too, but the door to the toilet wouldn't completely close. There was a little safe where we stored important stuff, and the beds were good, but they weren't very comfy. Our view was amazing, especially for sunrise or sunset pictures.
Next is the pool and beach. The beach has the most amazing water ever! It's so clear!! My son and daughter loved snorkeling in the ocean by the palace. They got to see different types of fish, and lots of SEATURTLES! They were quite cute, I gotta say. My other daughter sat on the nice and warm sand and listened to her music or read a book. But she did love the pool, and swam in the pool a lot. The pool had different activities for my oldest daughter, while my son and daughter and their dad swam in the pool. My daughter had a friend, so it would actually usually just be my son and their dad. I would lay on one of the chairs and tan.
Parties would be at the jaguar. But the jaguar is for 18 years and up. For the kids in the day, kids club is a good place to send them if their under the age of 8. At night, the shows are ok there, but the Micheal Jackson show was our favourite. But after that, its a very quiet environment. Aside from the show and the jaguar, its like an empty island. Which, is very good for sleep, so you can wake up and enjoy the next day.
Service was great, but I love Cuban people. Everyone was nice and polite towards us when we went to get drinks or food. House keeping was good too, and she kept our hotel clean.
Overall, this was amazing and I highly recommend this resort!!!!!!!!!
P.S: I recommend buying the Tropical or Colonial sections
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Evelyn -
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Occidental Tucancun: Amazing resort
Everything was exceptional just as described. Service was great. Handy to all attractions. Mall across street. I plan on going again. Three pool to chose from. It was never overcrowded. I just loved the two weeks I spent there during Christmas and New Years. I Traveled with my sister on this vacation and we both enjoyed everything about this trip.
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Private -
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Barcelo Huatulco: Fantastic resort for the whole family!
Resort was great overall
- Excellent service.
- very well maintained, although slightly dated.
- great kids program
- food was really good
- weather is perfect in Jan
- would prefer over dreams for those with young kids (we visited dreams for a day)
- close to the airport
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Oceanlover85 -
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Barcelo Bavaro Beach: Awesome Resort
This was my second time staying at the Barcelo Bavaro beach hotel. I went for a friends wedding back in Oct 2016 and decided to come back for New Years. I went on my own both times and I did not have any issues with walking around the resort at night or with the staff. I always felt safe being there the first time so this is why I booked again. The beach is beautiful and always clean. There is always a spot to sit on a beach chair. The pool area is a bit more crowded but it didn't bother me beca[... read more]use I am a beach lover anyways. The food is delicious and there are tons of options at all the buffets. The a la carte restaurants are excellent. My favourite was the Steak house. I went to all the a la cartes that were included in staying at the Barcelo Bavaro Beach. The entertainement at night is always wonderful to watch. They do an awesome job getting the audience involved. The activities they do during the day are fun as well. I participated in the yoga, aerobics and dancing lessons. The New Years Gala was a fun night. They had a show and the food was very fancy and dancing. The only thing they should have done was advertise their new years gala more. They should have also showed the 2 options for the evening if you wanted vip bottle service you would have to pay or just free with no bottle service. That was a bit confusing. But I would deffinitely travel to this resort again and recommend it. The staff is always friendly and most of them speak English so its easier to ask questions. I always felt safe being a single woman travelling on my own. There are cameras all over the resort. I made a lot of friends with the staff. You can also walk or train over to the Palace side where they have shops, the disco and casino.
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Jeff27 -
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Barcelo Maya Beach Resort: Great Resort
Our fourth time to the Barcelo Maya and we have really enjoyed every stay there. The beach, pools, grounds and resort are all beautiful and very well maintained. The resort is huge with lots of amenities, so we typically don't leave the resort and still find plenty to do. We were in Tropical and had friends staying in Caribe we visited daily and according to my step counter I averaged more than 16 kms of walking per day...that is how big the resort is.
Our last two days there, the resort was [... read more]completely full for a concert on the beach and we still found chairs by the pool and the beach with no issues. But the resort was very obviously more crowded and the food choice and quality seemed to go down a bit at the snack places on the beach. Our meat choices went from steak, chicken fish and burgers --- to burgers only?
Our only complaint would be how loud the hallways near the rooms are. Due to design and the fact it's all hard materials (tiles and concrete) it sounds like any noise or talking in the hallway are coming from right beside your bed, though I think that is normal for all resorts in the south. Bring ear plugs and know you'll likely only sleep from midnight till about 7am with a couple of wake ups thrown in.
We will definitely go back again as the resort is very well run and maintained.
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Private -
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Occidental Punta Cana: First time visit
Great beach!!
Everything was very clean.
The food was good however the service at the Mexican restaurant was very slow. Very good variety of food.
The water and hydro went out one night in our room. Our room was large and clean. One day it took a while to get towels but only one.
Impressed with how safe it was at the beach and lots of security around.
Recommend it good value for the money.
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Private -
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Barcelo Maya Beach Resort: Beautiful Family Resort
The Resort is very well kept up, the staff are always smiling, always cleaning. The grounds are excellent. It is an excellent resort for young and old. There are lots of things for children of all ages to do.
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LynD -
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Barcelo Maya Colonial: Great resort!
3rd visit to the hotel. Each time was great. Food is great, and so is all the wait/bar staff.
Making dinner reservations was disappointing this time. Only managed to get 3, and had to pay for 1. But it was worth the $20.
Found to pool water a bit chilly this visit.
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Al Vee -
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Barcelo Maya Colonial: More complaints from guests at reception than there were people checking in
Whilr the grounds are tasteful and well maintained, the service has to be the worst that I've ever encountered in any resort.
We were forced to change rooms three times.
Upon check in, we were provided a room on the 3rd (top) floor and every morning at 7:30, heavy hammering would start in the roof.
Despite complaints, the noise continued until we were moved to a roof, where I literally felt ill. It was so damp and humid & the stale stench of mould in the bathroom made me want to leave the[... read more] resort and forfeit my wasted money and remainder of time at this disastrous place.
We booked a massage for the 2 of us and upon arriving at the spa, there was only space for 1 of us.
About 4 days into the trip at this "all inclusive", we found out that we were being charged $25 per person for room-service breakfast.
The above is only the tip of the iceberg and based on the hundreds of guests that I saw each day at reception complaining about their stay, I would recommend that looking at another resort would be advisable.
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RMDD -
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Barcelo Ixtapa: A few things you might want to know!
Excellent location close to shops and restaurants.
Rooms are kept clean and tidy, but are very dated.
Buffets are excellent, but we didn't find the al la carte restaurants anything special.
Staff lovely!
Everything from rooms, food, pools, grounds, entertainment, drinks, power source,noise level and so many more issues that I could write a short novel on the reasons not to go to this resort. My husband and I travel a few times a year and have never been so disgusted with this resort and would never recommend it at all. Even talking to other guests at resort they felt the same about it, DO NOT GO and if you do don't expect any 3 stars, you would be very disappointed.
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Kjacks1792 -
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Barcelo Maya Caribe: Beautiful grounds, tired hotel room and mediocre food!
The Grounds at Barcelo are very well maintained and beautiful. The property is huge with four shared resorts or five if you are staying at the Palace. The rooms in the Caribe building Labra were very tired (unless you were in the row of Premium rooms at the end of the building that had all been renovated). The tile floor grout was black due to its age. The bath tub was all chipped in areas where they attempted to cover it with liquid enamel. I didn’t feel like the room was as clean as it shou[... read more]ld be for that level of resort. Having a balcony was completely useless because all of the balconies have a solid concrete wall surround so when you sat down all you were looking at was a solid concrete balcony wall.
Each property has its own buffet and we tried Beach, Caribe, Traditional and Colonial. There is a different theme each night at the buffet but I found regardless of whether it was Mexican, Spanish or Japanese the food was pretty much the same with a few exceptions. Very disappointed in particular with Mexican theme night as I was expecting a far better attay of Mexican inspired food. The guacamole is all mass produced and not fresh like you would expect being in Mexico.
We paid an extra $40 US to eat at the French restaurant at the Palace and it was not worth it at all. The food was ok. The waiter was fantastic but we were both extremely disappointed with the food.
We went to Xplore on an excursion one day and my 16 year old son said the food at the included buffet there was better than at the resort!
For an inclusive resort they have far too many things that are not included such as bowling, the water park, mini golf, wave rider and also a small little carousel in the Mayan Mall area that they charged to let the kids ride on. So much for all inclusive!
Undecided whether I would return to Barcelo. I would likely try another chain to see if it was better value for the money for an all inclusive.
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Private -
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Allegro Cozumel: Perfect familly resort
The hotel is amazing for small children , perfect grounds, nice staff , its small so your close to everything ! no adulte in the slides for kids so make sure they are old just enough ...love it ! The rooms are small but very nice and the buffet is small but very good !
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Rocky -
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Barcelo Gran Faro Los Cabos: Barcelo Gran Faro
Really enjoyed the resort.
The check in and check out was quick and efficient.
The food was excellent, the rooms were clean and well maintained and the grounds were groomed immaculately.
The staff at the resort was friendly, helpful and easy to get along with.
Would definitely stay here again.
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Private -
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Occidental Caribe: Simply Loved It!
This resort had such a warm and friendly environment. We stayed in the Ocean Front Superior room. So clean. The buffet area is beautiful and the food is great, We certainly did not go hungry. The pool area for the kids was amazing and the bigger pool was fantastic. Our favorite al a Carte was the Italian. My husband is Italian and a very picky eater. We went twice. Loved it. We cannot say enough about the staff. They were very attentive and polite. I highly would recommend this resort.
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Private -
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Occidental Cozumel: Nice resort, could be better
This resort has the potential to be a 5 star resort. What they are lacking was , Food in the restaurants need to be upgraded. The steak they do serve is inedible and the buffets should have a better selection and maybe 2 omelette stations instead of one. The premium liquor was hit and miss, depending on whether they felt like serving it. They should also have a better wine selection. The front desk employees were very unhelpful. Could not give you the right answers. I went to book a room for fou[... read more]r hours after checkout, as our flight was late and was told there was none available and then two of my friends went up after me and got rooms. How is this possible? The resort itself has a wonderful layout and the rooms were very clean and well maintained. So, the bottom line, more courteous, knowledgable front desk staff. Better food and wine!
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Veena -
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Barcelo Puerto Vallarta: Fantastic resort
This was the perfect resort for our family of 9 people. The facilities were great and the rooms were superb. The food at the buffet was fantastic although I cannot say that about the restaurants.
Will return to the same resort in a heartbeat
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Private -
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Barcelo Maya Caribe: Great Resort!
This was a amazing resort, very clean, great service and something for everyone to do. Beautiful beaches. Fantastic food with many choices! Rooms were always cleaned every day and fridge restocked. If you tip well you get even better customer service. And extra beer in your fridge!
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Steve -
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Barcelo Bavaro Beach: Absolutely AMAZING place !!!
Everything about this resort was fantastic !! The level of service was the best we have ever had . There was always somebody asking if you needed a drink , how you were doing , and if everything was ok . The cleanliness of the resort was astonishing . Staff were always seen cleaning and tidying around the pools/bars/lounges etc . Even the pool side bathrooms were always immaculate (which is rare at resorts).The food choices at the buffets were more than ample . The food was always hot and fresh [... read more]. The nice thing about the buffets was that the the food service was in an air conditioned sectioned off room and not in the open air seating area . The a la carte restaurants were easy to access and the food options were amazing .
The adult side was very quiet and relaxing with many activities to participate in . The Palace side was just as appealing with a massive theatre and disco (bigger and more modern than we have ever seen in the islands . It was much more lively at this side , if thats what you are looking for . The fact that you could walk over to this side of the resort in 10 minutes (under a covered path the whole way ) was a great alternative . There is also a shuttle train that runs between resorts.
Overall , this resort had everything we needed or wanted to have a memorable holiday . It is obviously well managed as all staff we met were more than helpful and courteous , and all parts of the facility were exceptionally clean .