Iberostar Origin Daiquiri: Loved this resort

Second time here. We hoped all would be well after the disaster of last year. A few issues with our room but they were resolved quickly. Grounds,staff, and food were all excellent. Great view of the ocean from our room. Flight times with Westjet are the best. A special shout out to my favorite water aerobics instructor, Willy. Another great vacation in Cuba!!

Iberostar Waves Tucan: Great Family Hotel

Special thanx to Wendy from TripCentral she was able to organize all our family members travel plans making sure we were all arriving within hours of each other. We were flying from Montreal, Edmonton & Toronto. She recommended the Iberostar Tucan & It was a great choice we all loved it! The food, service & rooms met our expectations & our budget.We would definitely recommend & use Wendy @ trip central for our next vacation

Iberostar Origin Playa Alameda: Amazing people, tired interiors

The people who work at the resort are amazing. The beach is perfect. If you are the low maintenance sort this resort will be adequate. The interior of the rooms and most of the hotel itself is tired and worn. Paint is peeling in a lot of places and my room smelled a bit moldy and musty. The general standard of clean is not as high as in North America.

Iberostar Selection Bavaro Suites: Great resort

Everything was about the hotel was perfect - food, drinks, hotel, weather. The only down side was that vendors were allowed onto the resort and that these vendors hustled you for a sale, even after saying no.

Iberostar Selection Ensenachos: Little piece of paradise!

We stayed at this resort for one week and are certain the return visit we will stay for at least ten days. The rooms were clean, spacious and the bathroom was very modern with plenty of hot water. The food was good; from some of the reviews we thought it was going to be terrible. We could always find something to eat that was tasty. Since this is not Canada, we didn’t expect to see any fast food but hamburgers and frenchfries were always offered. The staff is what makes this place outstanding [... read more]! Tipping was not required to get good service but since we received good service we wanted to tip! The staff were cheerful, interested and extremely well trained in their various work positions. The hotel seems to take great pride in taking good care of its staff and it shows. The entertainment each night in the lobby was enjoyable and the night shows, particularly the Hollywood show was outstanding. The beachs are the best in the world! This is Cuba and all it has to offer.

Iberostar Origin Playa Alameda: good value for 3.5 stars

Great beach and pool. Food needs variety. Some rooms need reno. Plumbing pipes reversed in some showers...cold showers for 3 days till we discovered that ! Friendly staff. Good beverage service. Italian restaurant was very pleasant. Its lasagna was great.

Iberostar Waves Rose Hall Beach: very nice resort

the hotel is very nice and clean all the employees are very friendly the food were excellent pool is very nice and clean,,,we are planning to go again next year i really enjoyed staying in this hotel,,all the entertainers are very approachable and all games are fun we joined some of the games and we really had fun

Iberostar Waves Paraiso Beach: Amazing resort

Everything was spectacular! I would highly recommend this resort to everyone I know! It was everything we expected and more. Will travel to this resort in the future. The staff were very accommodating, the room was the perfect size, no complaints!

Iberostar Waves Rose Hall Beach: Amazing Resort!

Very clean resort, staff was entertaining and personable making you feel welcomed and appreciated! Shout outs to: Chocolate, Angel, String Bean, Macaroni, Spongebob, Lego, Kevin Hart and Richard at the pool bar. The buffet had a variety of options, was always fresh and delicious! The room fridge was stocked with refreshments. Pool area and beach was nice and refreshing. Only downfall was check in at 3pm - we arrived in the morning and had to wait around as no rooms were available.

Iberostar Waves Costa Dorada: Beautiful resort

We spent a week at Iberostar and went on 2 trips. We enjoyed the nature, the resort, especially the lobby. Some of the concerts were spectacular. The food was OK, lots of variety, but I wish there was more seafood. Drinks were OK, but limited. No specialty coffees, things like that. Just coffee. Pina colada was not real. Only at Ocean World we drank real pina colada. Wine and beer were good. Restaurants were nice, the food was plenty and good. The beach was not like in Cuba. Sea weeds and not cl [... read more]ear water. The water was warm and the beach itself was big and nice, but no activities on the beach. No water sports. The kids club was always closed. The pools were lit up at night, and that was beautiful. Lots of cats, no animal control. Even though the cats were lovely, they are not immunized or maintained. They were roaming around garbage bins. Overall, we had good experience. The mountains and the nature are amazing.

Iberostar Selection Paraiso Lindo: Great family vacations

We travelled with our 2 kids (4&9). The resort layout is Perfect for families. You can walk everywhere. Restaurants are greats, staff friendly. Magic show and foam party were huge hits with kids. We will be back.

Iberostar Waves Paraiso Beach: Amazing resort

This hotel is all about open comon places like restaurants and bars which are all connected to the beautiful outdoor places. Lots of greens and meticulously kept park area. You are completely surrounded with the jungle as they left lots of trees the way the nature created them. I never seen so much greenery around the hotel. Lots of wildlife on the ground. There is even a cenote on the premises. Food was great and service even better. I spent 10 days in the hotel and didn't have any bad exper [... read more]iences during this time. Entertainment staff is really good. Nightly shows were also very nicely done. Room was big and clean. King size bed with very nice and clean linen. All in all very positive experience and great vacation. Definitely will come back.

Iberostar Selection Paraiso Maya Suites: fun family trip

We had a wonderful stay at Iberostar Paraiso Maya in Mexico. The beach was pretty nice considering there was seaweed due to high winds. The resort did a pretty good job of cleaning the beach on a daily basis. There are lots of pools to swim and they have very good amenities for kids; a dedicated kids club with supervised staff, a pirate ship a wave pool and a lazy river. There are lots of buffets to chose from for food. I found the food to be better at the Maya buffet compared to Lindo and we ac [... read more]tually preferred the buffet to the restaurants. The Japanese and the statehouse were the best restaurants. We did not like the food at the Jambalaya. Overall great hotel, nice and accommodating staff and very good for kids.

Iberostar Selection Ensenachos: Exceptional resort!!

Hardly know where to begin as everything was just absolutely over the top fabulous!! This was my 19th time to Cuba (always at a different resort) and can say without a doubt, that the Iberostar Ensenachos will be seeing me again!! I have never stayed more than once in ANY resort...but absolutely, positively will come back to this one!! First off, the beach is absolutely breathtaking!! Yes, we did have a few murkyish water days, but understandable as we did have a big rain one night, and then th [... read more]e cold front from the north another, which will bring big waves and upset in the waters…But other than those few days, the water was so crystal clear you could see your toes on the sand and even in areas where one could not stand, you could still see the ocean floor..and all the fish!! Favourite ‘mascot’ red snapper very friendly social fish “Pablo” was a daily visitor waiting for tidbits of food from the tourists (apparently his favourite is hamburgers!! Bananas are a no go with this Pablo!) and also was very welcoming for a little pat!! He usually had his entourage of three other littler versions of himself along…plus many needle nosed fish and many others of which I have no clue what they were lol! The beach bar was on par without ever having to wait for a refreshing drink…with great beach/bar service by Eduardo, R. Carlos, J. Carlos, Yansel and Camilo!! They remembered our choice of drink each and every time from the first!! Then there was the fabulous animation team on the beach..!!!!! From stretching with Elisabet, to dancing and aqua fitness with honorable mentions to Johnny!!!!! Michael Jansell was always around to entertain as well…and cannot forget about Joel…always up to a little salsa any time we ran into him!! Plus so many other numerous animators that were all fantastic ...just can’t remember all their names! Oh…and obtaining a palapa was a breeze with the great assistance of beach attendants Yury and Salvadore!! Never went without one!!...Then the lifeguards…Joel, Pablo and Leonardo…Only thing, that I found very disturbing and disappointing, (and quite frankly unacceptable) was they are not supplied with binoculars, nor a first aid kit???? This should be the basic minimum for a lifeguard to have on hand…thus I lent them my own binoculars which I had brought along, plus purchased a 100 Band-Aid box from the gift shop for them. Not being supplied with them is no fault of theirs, but management should absolutely supply them with the basic necessities every lifeguard should have on hand. Food wise, we never went hungry…there was always fresh fish ready to grill…as well as meats and fresh pasta. Lots of options of salads, vegetables, cold cuts, cheeses, and desserts….Special mentions to Javier, Armando, Yudany, Annia, Daidenys, Frank and the ever adorable Yaima who presented us with a beautiful flower display of our names on our last evening eating at the buffet!! Must not forget to mention Louardes who made the best breakfast omelets ever!! There were so many mixed opinions about the a la carte restaurants…but from our own personal opinion...it was disappointing to wait 30 minutes before even a glass of water was brought to our table at the Azzia restaurant...and it was downhill from there…at minute 45 we finally had some over to cook….whilst the appetizers were being served (sushi that tasted it was made 2 days before..super salty soup), and then came the undercooked rice and over cooked beef, chicken and shrimp. The surf and turf at the Pirata restaurant at the Ensenachos beach was WAY over cooked…although the rest of the course was on par and special mention to our fabulous waiter Joey!! The Cuban restaurant was delicious…with succulent juicy Mahi Mahi and other courses equally delicious! The Italian restaurant was not what I would call and ‘authentic’ Italian restaurant…but everything was pretty good...except would have appreciated a hotter fried calamari with more sauce as it was sent lukewarm bordering cold with a smidgeon of sauce only. Best part was the hilarious menu…which clearly was not translated properly...but gave us such a laugh reading it lol! Giselle in the lobby bar was fantastic, friendly and just a wonderful person who never failed to bring us our drinks in record time!! All the others were also superb, unfortunately cannot remember all their names. The ONE and ONLY greatly disappointing and in the end infuriating incident was the coffee maker issue. From day one we never had a properly functioning coffee maker (water would never filter through the coffee to land in the pot!) and even after complaining two times a day for a replacement coffee maker, this was only done on afternoon of day 3!!!! This was totally unacceptable, as being a hotel manager myself…this should have been rectified within the first five minutes (not difficult to take a functioning one out of an unoccupied room to replace ours and fix the broken one). A great kudos to all the gardeners, landscapers, clean-up crew on the beach and throughout the grounds, as it was very well kept and groomed …the grounds were luscious with many varieties of plants and trees and very well maintained. Only I think adding more lighting along the walkways would be a big help as there certain sections along the pathways that are either too dimly lit or not at all. Evening entertainment in the theater was always top notch, and could not stop dancing to the great music.!! Staff have my 5* kudos…and to boot met sooooooooooo many wonderful people who were also visiting and gained many valuable friendships!! What a hoot! Cannot wait to get back!!

Iberostar Origin Playa Alameda: Nice resort

Hotel was very clean and the service was amazing! The food was very good with lots of choices. Intimate resort witch what we we're looking for. Lacking o bit of activities during the day but, at day lots of it.

Iberostar Origin Playa Pilar: Short Vacation

Over all a good vacation, staff are the best asset to the resort. Pool, rooms, lobby and beaches in the area are very good. Not a lot to do outside of the resort, our 5 day stay was the perfect amount of time for our family.

Iberostar Selection Cancun: Loved it

Was at Iberostar Cancun for a week and loved it. Hotel is a little older but it didn’t matter as the service from everyone there was fantastic and the food at the restaurants was excellent especially the Japanese. Great little coffee shop that was inc in price, nice touch . Rooms were ok, good enough, overall will for sure be going back

Iberostar Selection Ensenachos: Amazing Resort

We stayed in the Grand Village and it was the best vacation we have ever had! Our villa was like an apartment stocked with everything you could ever need. We were treated like royalty with Butlers at our beck and call they even prepared romantic surprises for us like champagne by the hot tub and a bubble bath ready when we got home from the beach! All of our meals were a la carte and the staff in all areas of the village were very helpful! The beach is awesome, very beautiful! I would highly rec [... read more]ommend this resort to anyone and everyone!!

Iberostar Origin Laguna Azul: Absolutely amazing resort !!

5th visit to Cuba having stayed at different resorts. This one superceeds them by far . Grounds the staff were all amazing . Will definitely be back ! Wished we could have stayed longer. Only slight down was distance to centre of varedero and 15cuc for cost of taxi one way. The varedero bus is great but takes a hour plus to get there.

JOIA Paraiso by Iberostar: Beautiful Resort

This is our second time visiting the Iberostar property but our first staying at the Grand Paraiso. It was absolutely beautiful. The food was amazing both at the buffet and the restaurants. The grounds were kept immaculately. The infinity pool was our second home and the bartenders at the swim up bar were amazing, always willing to create new drinks. It was my birthday while I was there and they brought me a special dessert at dinner. The maid also decorated our bed with rose petals and a "towe [... read more]l cake". The Butler, Jesus left a chilled bottle of champagne for us. We will be back !