Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Carmonte  - 

Verified Purchaser

Club Kawama: Fantastic memories

Another unforgettable vacation at Club Kawama. From check in to departure you truly feel as a welcome member of FAMILY. With strict Covid rules in effect, we found the staff impeccable both in adherence too and enforcement of said rules. The service was easily at par with any 5 star resort I have been to in Varadero. Clean, clean, clean. Always a staff member cleaning and disinfecting in front of you, behind you. Can't wait to go back.

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Private  - 

Verified Purchaser

Hotel Los Cactus: Wonderful Break

After being closed for many months we were excited to be back again for 3 weeks. The employees were as always respectful to our needs, the hotel grounds do need some work but with the number of trees it is an ongoing task. The rooms we stayed in were clean and functional. The beach was terrific, white sand & aqua water what a site for sore eyes. This is not a 5 star resort but staff is friendly, the food is excellent, the liquors good and the wine poor. We will never stay anywhere else in Cuba.

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Rukija  - 

Verified Purchaser

Playa Vista Azul: Great resort

Since this was our first visit to Cuba during Covid, we were not sure what to expect. We were pleasantly surprised. All workers were wearing facemask and all surfaces were regularly disinfected. Hotel was really great, newer, with big rooms, walk in showers and flat screen TV. Food was really good, they had good selection in buffet but on smaller scale. You can book ala cart dinner every night, our favorite was Italian. Pancakes for breakfast, eggs, omelets, cheese, all kinds of bread. For l [... read more]

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Good Value

The hotel was very Covid lax until someone tested positive then it was mask and sanitizer everyone panicking. Food decent but hotel not very clean. Staff are friendly One maid stole my sons epi pen I guess it’s expensive to obtain. Wish they would of asked I would of gave it to them.

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Melia Peninsula review

Was very happy with the resort the people that work there are so kind and helpful. The resort property is clean and it’s beautiful to walk around. But when it comes to the food and drinks we weren’t to happy about the selection. They keep running out of different foods and you ask any they didn’t have anymore. The drinks were the same, they had only their brand of liquor. The second week was getting better for food and drinks. But overall I would go back to the resort. The service was exc [... read more]

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Muzz  - 

Verified Purchaser

Hotel Blau Las Morlas Varadero Beach: Very nice Hotel

This is an older hotel and on the smaller side but it suited us. With all older hotels in Cuba they lack modern conveniences and are in need of updates. The grounds are well kept but the rooms and lobby are tired and need updating. If you can look past that, the staff are terrific and very friendly. The newer hotels are far nicer and the price reflects that. We have been to many hotels in Varadero and this one is rated correctly at 3.5 stars.

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Myckster  - 

Verified Purchaser

Starfish Jibacoa: Hotel in a garden, by the beach

Lovely blond sand beach. Beautiful landscaping: Royal Havana and coco palms, bougainvilleas abloom, May flower and caleta trees set in a park-like, well maintained sweet grass setting. Very quiet, relaxing atmosphere. Villas are built in a quaint 60's tropical style, with big balcony in front where we sat, read and had cocktails. There are two nice medium sized pools - for children and adults. Service is good, staff friendly, and efficient. (An exception is a surly, snarly cook - he actuall [... read more]

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Shirley  - 

Verified Purchaser

Grand Memories Varadero: Grand Memories

It was a nice hotel. The beach was awesome. However, there are a lot of hungry fleas. When I was there, there were a influx of Cubans staying there hoarding all the food, had plates full putting it in bags to take home. Long lineup for food meals and no quality, ran out of food.There were servers at the buffet but they gave the Cubans plate fulls.

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Teambeauty  - 

Verified Purchaser

Club Kawama: Amazing resort

From the well kept grounds to the sparkling pool. The staff is friendly and very alert to your needs. Bartenders remember your drink of choice, to how you take your coffee. This resort is 91 years young and is updating all the time. I cannot wait to book my trip here.

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Private  - 

Verified Purchaser

Roc Barlovento: Very disappointed !!!

Recently 14 days all inclusive, room 134. Toilet leaking, faucet loose, bed linen not changed in 13 days, (only because requested). Food of poor quality - variety compared to previous years and recycled over and over again. Upstairs room leaking " water " to this room through the ceiling. Gone to Cuba for 11 years. ALL BLAMED for the U.S. " blockade " and the COVID. Photos available.

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Private  - 

Verified Purchaser

Melia Internacional: Not worth the money

Beach was beautiful. This that should have come with the premium level. Didn’t happen. Pool was not cleaned properly. Garbage floating in it. Staff overall were nice. Not a lot of beverage choices and the food was horrible. 3 out of 4 of us got sick. Will not go back. Also Varadero things shut down and closed over night. Nothing really available. Don’t buy their money. Can’t convert back. Over all just a bad experience. First time there.

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Private  - 

Verified Purchaser

Blau Varadero: Amazing resort

Hotel is clean, the room had new mattresses . Food was OK as always. The staff is #1, even through these Covid times all stuff was helpful, and understanding. Hotel seemed only quarter full, mostly Cubans but Canadians were started to build in numbers. Didn't meet any Europeans yet. We had an other good vacation in Blau.

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Private  - 

Verified Purchaser

Blau Varadero: My second home!

It was my 11th time at the Blau and 7th for my boyfriend. It was amazing same it was my first time. The staff recognizes you and knows your name. It’s like my second family. This time we were at the reopening on Dec 3rd. The hotel was pretty empty but we had good time and met amazing people. The food was good. The staff takes seriously the COVID sanitary rules. Our luggages was disinfected when we arrived. Same thing with the tables, chair and lounge chairs. All the staff were the mask and  [... read more]

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Private  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Beautiful Resort

Beautiful Resort. Plus side, Clean hotel, beautiful beaches, friendly people nightly entertainment was good, Negative, No control for A/C in the room (room very cold). No Butler service (requests unanswered) Food shortages, occasionally ran out of Preserves, Butter .Fries, Canned beer (for the room). Food not 5 star restaurant and a la carte no better than buffet. But overall good value for what we paid.

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Don't get the beach towel

We very much enjoyed the resort until checkout when we had suddenly to pay for a beach towel that was stolen from my son when he went to the pool for 5 minutes. His glasses were even on the towel. We were wondering who would steal the towel within the resort. It was very upsetting as we were not even told how much we had to pay before accepting the towels and that they seem to get stolen frequently. I would have given a good rating, but the way I was treated at the end nearly ruined my vacation.

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Michelle  - 

Verified Purchaser

Barcelo Solymar: good resort

I had booked the Barcelo Solymar and to my surprise, when I arrived, the hotel was closed so I stayed at the Arenas Blancas next door. The Arenas was clean, very spatious, excellent beach, great pool size but no swim up bar like the Barcelo had. The food was ok as the selection in Cuba was not a choice. the staff were really nice as well. The animation didn't have there usual games and stuff which I found boring but great evening shows as usual. because was 98% cuban families, the screa [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Varadero: A magical week at a wonderful resort!

Our recent week at Iberostar Selection Varadero was wonderful. It was our fourth time visiting and our friend's first time. They said they would come back for sure. Since we had been there in 2019 the hotel has had many improvements. Clearly they have used the down time due to the pandemic to spruce things up. Everything is freshened up in terms of paint and furnishings. There is an additional beach side bar with a second level, great for sunset drinks. The whole resort is in excellent shape.  [... read more]

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Margie and marcia  - 

Verified Purchaser

Starfish Jibacoa: Love the villa and the people

We had a great time for 10 days.weather was great our room was on the ocean.the staff was excellent.we did run out of a few things in the buffet,but always got enough to eat.all in all great trip.going again and it will be 23 times,so we love it

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Private  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Didn't meet our expectations

Positive: Staff are Great and do their best within the limitations and constraints. Hard working and nice people. Beach is very good. Ocean is clear and nice. Plenty of sun beds. Beach staff can help to find more if necessary. Good seafood for lunch & dinner in the buffet. Good coffee/cappuccino/espresso at bistro. Good night performances. Every night was a different one. No so good: The rooms and facilities are super old and outdated and need maintenance and upgrades. The room was average not  [... read more]

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Peterb  - 

Verified Purchaser

Iberostar Selection Varadero: Beautiful Resort

This was our first time at this resort and we both were impressed by the hotel, the landscaping and most of all the service provided by the entire staff. No matter where we were the staff always greeted us at every turn and always asked us if we needed anything to let them know. The rooms were very clean and the maids did an excellent job in keeping the room in top shape. The dining was good and the only complaint I have is that the food seemed bland at times. They could use some spicing up. The [... read more]

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