Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(3046 Reviews)

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StaceyH  - 

Verified Purchaser

Memories Caribe Beach Resort: Nice and Quiet!

When I look for a resort I look for small and quiet, I go away to RELAX! And that is exactly what I found at Memories Caribe. It was clean, we didn't have any issues with food. The only small issue was the comfort of the bed and the lack of water pressure, other then that it was awesome. We would definitely go back.

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ANGY  - 

Verified Purchaser

Resonance Blu Varadero: Good for teenagers

It was fine for people who are not concerned with service. The hotel was a little older but clean and simple....beds could be a little more comfortable. Food was same everyday. Beach was beautiful, Entertainment geared to ages 14-25 no really good dance shows for adults. I was surprised at the staff, ive been to cuba 3 times and the staff seemed very overworked and unhappy. it was my sons and husbands first time in cuba and they did not see the local people as pleasant, helpful or happy [... read more]

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Private  - 

Verified Purchaser

Resonance Blu Varadero: Terrible experience

I left this resort after only 2 of my 7 day intended stay. I admit some of it may have been my fault for having higher expectations of a 3.5 star resort in Cuba but I was not prepared for the matress on the floor for a bed and the mold spots on my sheets. I was also disgusted by the cleanliness of the washroom facilities in the common areas and the in-room washrooms had their own set of issues - loudly running toilets that wouldn't stop, showers with no water pressure, bugs, etc. Food at the buf [... read more]

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Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: Good Resort

We really enjoyed our stay at this resort. I have been to Cuba 3 other times and this was the best one. The food was good - always fresh fish for dinner, beach was beautiful and staff throughout the resort were friendly and helpful. The entertainment in the evenings was always good and the beach activities were fun too.

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Private  - 

Verified Purchaser

Sol Turquesa Beach: Wonderful family time

We had such a great time. Staff were friendly and helpful. Definitely a kid & family friendly resort. The room and resort was not fancy and could use some updating but it's clean and comfortable. Food was plentiful and great for kids; adults might find the food a little basic; not for foodies. The beaches were incredible! The water is a deep turquoise and the sand goes on forever. We went in mid-March (2017) and the temperatures ranged from 25 - 30 Celsius. The Catamaran outing to the co [... read more]

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Deb t  - 

Verified Purchaser

Memories Flamenco Beach Resort: Great resort

We were here 2 years ago and just went back again for one week in march 2017 they made a great improvement to the beach it was beautiful the grounds where we'll kept all the staff was great the food was good the room was kept very clean thanks to our maid Videlia all in all it was a great vacation

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Private  - 

Verified Purchaser

Grand Memories Varadero: Good resort

Grand Memories was nice, the staff (waiters, servers, maids, cleaners) tried very hard to make your stay an enjoyable one. Lots of assortment of food, different varieties and the a la cartes were very nice. I'd highlight the seafood and the Asian (Ging Seng), their beef tenderloin was superb!! Also, great beach, nice and relaxing but need to be up early before 7 to get a chair. Recommend if you're looking at trips the katermaran boat cruise- the boats are big so not likely to get sea sick, bu [... read more]

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Alain  - 

Verified Purchaser

Grand Memories Santa Maria: Worst vacation I ever had

For the first time I try Cuba. Wanted to compare with other trips I took elsewhere. It was to say the least the worst vacation and dirtiest place I've ever been to. I could not put it in words the smell of the bathrooms especially the pool and the beach bathrooms. The beach bathroom has a septic tank right beside it that has been overflowing for a very long time because the ditch beside it was Full of sewer water. At the pool where you wash your feet Sewer Water was coming out of the drain. Sa [... read more]

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Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: Beautiful Beach!

Resort overall needs some maintenance and upkeep. Just little things are showing age and wear and tear. Food was good for Cuba. Good variety. Coffee in buffet was terrible but better at the lobby bar. Entertainment team was energetic and fun. Good shows at night. Beach is beautiful, clean and still has a bit of the 'raw' feeling as the strip is not peppered with resorts and tourism. We had no hot water for 2 days in our building, but the resort reimbursed us with a free late checkout [... read more]

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Private  - 

Verified Purchaser

Grand Memories Varadero: Too large resort huge line ups for buffet everyday

We upgraded room was really basic needstender loving care bed ok but covers need to be cleaned and blankets changed everytime the room changes over I hates the thought someone else has used the bedding so for this issue would not return just back on the 25 th March

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Kikine  - 

Verified Purchaser

Memories Paraiso: It's always what you make of it

Had a wonderful time soaking up the sun and playing in the ocean. As always I met wonderful people and made friends. The resort is struggling a bit to organize and find its footing it seems given the recent change of hands. The buffet needs more cleanliness and organization, my room had cockroaches but the imperfections are minor if you look at the big picture. STAYED IN 3850.

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Miro  - 

Verified Purchaser

Memories Caribe Beach Resort: Great resort and amazing vacation!

Memories Caribe is one of the cleanest resorts I've stayed. The grounds are impeccably taken care of, the rooms are newly renovated - at least the one where we stayed - and kept in perfect condition. The beds are very comfortable, and the interior is quite pleasant. The staff work really very hard to make the stay truly memorable. I was a repeated guest, so it was very pleasant to be acknowledged and greeted everywhere I went. The beach is the best in Cuba. We went for long walks miles and miles [... read more]

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Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: Lovely Visit to Memories Flamenco

I travelled with my 76-year old mother, my sister and my daughter and we had a lovely time. The resort is very nicely laid out around the pool with nothing really far (except buildings 5,7,8, and 10). We were in building 9 and everything worked (AC, fridge, patio door, etc). As everywhere in Cuba, the beds are rather hard but that was expected. The food was also as expected in Cuba. There was always something we could find to eat and there was ice cream for dessert! We didn't try the a l [... read more]

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Rick  - 

Verified Purchaser

Memories Flamenco Beach Resort: Great Resort

Hotel was great and grounds were as well. Great variety of food at buffet. The people were outstanding, always in good spirit and friendly. My only thing was my room being cleaned, although my fault when after a couple days I found this tab you insert in key lock on outside. When I did put out thet only clean bathroom once. Found strange I was room number 1 and was always last to do. Then they only changed the towels, w [... read more]

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Private  - 

Verified Purchaser

Memories Caribe Beach Resort: Very nice for 3 days

Beautiful resort! Gorgeous beach! Good drinks and evening entertainment. Staff were friendly for the most part, although difficult to understand (speaking fast with a thick accent). The food got a little boring, but it was fine for 3 days. It was a bit annoying to have to run around the whole resort making reservations for things - you couldn't just do everything at the front desk. There was a separate place to make dinner reservations, spa reservations, water sports reservations. A lot of  [... read more]

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Ilchearson2017  - 

Verified Purchaser

Sol Turquesa Beach: Fantastic vacation!

We just arrived home from 7 wonderful days at Memories Holguin. We were a group of 4 adults and none of us have 1 bad thing to say about this resort. The food was great, lots to choose from, the staff was amazing and the day & night entertainment was 5 star! We stayed in room 772 & 773, they were newly renovated and were very nice. The 700 block was a bit of a hike from the lobby, but the grounds are lovely to stroll through. If you're looking for a fun filled vacation with great Cuban people, a [... read more]

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Quinbee  - 

Verified Purchaser

Sol Turquesa Beach: Don't waste your money

The beach is so,so,.the food is cold ,resort is too big with too many steps for families, elderly tourists. Ran out of pizzas ,and fries , which was good for the younger group. Also no wake calls , especially pissed off after we requested this service twice.our friend even missed her paid excursion when she had no call , then having a hassle with refund.... Sorry but will never return there . Resorts in Cayo coco, and the resorts in Veradoro are 100% better.

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Private  - 

Verified Purchaser

Memories Paraiso: Amazing Resort

We just got back from Memories Paraiso Azul Beach Resort on March 23rd. We've vacationed in Cuba 8 times now and this resort was by far the greatest. The rooms were nice and clean each day,the grounds were nice and tidy. The pools and beach were beautiful also. Each day our fridge was restocked with Beer, Pop and Water. The food was the best we've ever eaten in Cuba and we had no problem finding something that we all liked to eat. There were all kinds of bars at this resort. Certain times of the [... read more]

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Private  - 

Verified Purchaser

Sol Turquesa Beach: Wonderful vacation

The grounds were gorgeous. There were flowering bushes and trees everywhere. Everything was very clean. Food was good, though we went for buffet opening times to avoid long lines for fresh made foods like omelette, french toast with fried banana, and fresh pasta pan with our choice of garlic oil and vegetables. Everyone was pleasant The coffee in the lobby was fabulous, especially the cappuccinos. The dance shows were fabulous. No sand fleas and only saw one mosquito the whole week, after a lo [... read more]

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Private  - 

Verified Purchaser

Sol Turquesa Beach: Would not go back

This was my seventh hotel in Cuba, and the first I would not go back to, nor would I recommend to my friends or family. Why? My husband, my 6 year-old son, and I had a great time--the climate, natural beauty, and friendly Cubans were amazing as usual! But no thanks to this (Canadian) run resort. Three reasons, two of which could be fixed if the (Canadian administers) cared to: 1. the shuttles speeding around the resort at high speed pose a significant danger to young children; 2. the food was  [... read more]

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