Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3964 Reviews)

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Private  - 

Verified Purchaser

Barcelo Gran Faro Los Cabos: Great resort

We have been here twice now and have enjoyed it both times. The grounds are well maintained and the pools are great. Service is good in all areas. We found a couple great servers and once we make connections with certain people, our trip is that much more enjoyable. Elvis in the dining room made our mealtime great and Luis at the pool made activities fun.

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Kaldort  - 

Verified Purchaser

Palma Real: Enticement discount of $450 required

Our January 2018 visit to Cuba illustrates the discount of $450 (Canadian) dollars between 3 and 4 star rated hotels. This amount will vary monthly and seasonally. In Veradero, we stayed at the Palma Real all inclusive, which is across the street from the Starfish resort. (Resorts change their prefix names as ownership changes: Palma used to called the Gran Caribe Palma Real, now it's Allegro.) Palma Real's price is (needs to be) cheaper by $450 because it's: >Located 5 minute walk across th [... read more]

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Kathy50  - 

Verified Purchaser

Barcelo Maya Colonial: Beautiful Resort!

We had such a wonderful experience during our stay at the Barcelo. The resort is absolutely beautiful, and very well kept. The workers are so friendly and helpful. There is always something to do, and the food is terrific. Such care is taken into the display in the buffets, and the restaurants are top notch. Although a little small, our room was very comfortable, and the cleaning and restocking service was exceptional. We would definitely consider another holiday here, and will recommend the [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Caribe: Nice complex

The staff were great, grounds well maintained. The pools were COLD though. The food was good & grear that you have the ability to go to the other restaurants & buffets. The gym is good, but the odd morning lacked bottled h20.

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Private  - 

Verified Purchaser

Barcelo Maya Beach Resort: Amazing resort

Great hospitality with good services, amazing food with the diversity in restaurant types, interesting kid’s drop off program with both indoor and outdoor area facilities but not a luxury room which free internet access was not available. Interesting shopping mall and bowling center with the perfect photo shoot service located in the hotel.

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Private  - 

Verified Purchaser

Occidental at Xcaret Destination: Beautiful resort

Went with my husband and 2 kids for a week, and bought the unlimited pass to the Xcaret park. We had a great time - and I recommend it. It was a different experience than our typical beach vacation - but it was a nice change. The monkeys and the jungle-style setting were a thrill. The resort is gorgeous, the food was mediocre and a little disappointing compared to our previous stay at the Iberostar - but we always found something. The staff were mainly lovely, with the exception of our con [... read more]

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Private  - 

Verified Purchaser

Occidental Tamarindo: Great location and staff

Loved the hotel and beach! This was our fourth time back and we loved it even more this time. The staff are always pleasant, helpful, and do their best to make you feel at home. The beach is the best part of the hotel - one of the world's best

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Private  - 

Verified Purchaser

Occidental Caribe: Very nice resort!

The grounds at this huge hotel were spectacular! I loved the beach the best, great for a long walk, sand was soft to walk on and not hot, and not too much seaweed in this area! There were waves every day and the kids loved that! Lots of places to eat besides the buffet, and we always found something we liked! We went for the New Year's week and the weather was excellent as well! The only thing I would do next time is get the upgraded room facing the pool and the ocean. Our room was a little bit [... read more]

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Private  - 

Verified Purchaser

Allegro Cozumel: Mixed feelings

This hotel is well kept. BUT, we never had (and we've been in at least 20 resorts) a room so noisy. PROS -directly on the beach -well kept -the personel is nice and try to accomodate you -the beach is beautiful BUT just besides, there are plenty of garbage on the beach CONS -rooms are very noisy because the tiny tiny wall separating the other room makes you INSIDE the other room. If you paid for 2 rooms, then it's nice because they are communicating from inside but if not, and if you  [... read more]

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Debbie5300  - 

Verified Purchaser

Allegro Cozumel: Amazing Resort

A fabulous resort...loved the size..everything was open...food was great selection...staff was fantastic.... Diving experience was great... Lots to see ..went into Cozumel by cab walked around the markets and cruise ship area

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Private  - 

Verified Purchaser

Barcelo Bavaro Palace: Substandard Resort

Check in - Rooms were to be ready at 3pm and they were not. Resort - is massive with a ton of people Staff barely speak English Wait was very long for water, food at any restaurant Sante Fe Steakhouse was a horrible meal, quality of food was very poor Rest of the a la carte restaurants are good to better Drink selection is adequate not great. Although they say 3 rounds of golf are included; you still had to pay $75 US per person per golf round for the golf cart. Ants in room; after getti [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Caribe: Great Vacay!

We are just home from one week at this resort and we didn’t want to leave. The resort was fabulous. The rooms were clean and spacious with outside sitting areas. The beaches were amazing and we were always able to find eight chairs for everyone. There are lots of pools and activities. Our four al la cartel restaurants were great too. Kyoto was my favorite. The staff were always friendly and helpful. We all really enjoyed ourselves and ended up not even leaving the resort. We will be back!

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AliMac  - 

Verified Purchaser

Barcelo Maya Caribe: Lots to do for everyone

We have been to many All-Inclusive, as well as stayed off resort in Mexico and the Caribbean. This resort by far had the most comprehensive list of items to do, great snorkeling right of the beach, awesome children areas, bowling etc. There are a total of 5 resorts, which you have access to the facilities of 4, although most facilities are a copy of the others (just slightly different set up), it does mean you get a choice of the show at the theater for the night or the specials in the buffets.  [... read more]

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Min.h  - 

Verified Purchaser

Occidental Nuevo Vallarta: Nice Resort but "less than expected "quality of services

It's a beautiful resort, clean and well kept. The beach was beautiful and we could walk for miles on the fine sands, good for beach lovers. -It wasn't the most of welcoming of check -in that we have been experienced. The front staff offered slow services and some appeared not knowing how to provide good customer service. -The room was nicely setup but it was too small for three adults. we had an exactly similar room as our son's with similar size and arrangement but he paid for two  [... read more]

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Private  - 

Verified Purchaser

Occidental Caribe: Good week away

A lot of positives: incredible beach, nice staff, nice hotel, good a la cartes (especially the Italian and Japanese). A few negatives: lunch and dinner buffet (breakfast is good), overly pushy condo sales team and excursion reps at the beach and pool. Tip the staff and you will have no problems. Fresh towels, room upgrade, great service. Very nice people.

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Private  - 

Verified Purchaser

Barcelo Gran Faro Los Cabos: amazing hotel

Hotel was very nice. i liked the way it looked service was good. i enjoyed the food and the hospitality was good. The pool and beach were very nice. liked the view from the restaurant and the snack bar

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Private  - 

Verified Purchaser

Barcelo Karmina: Great stay

Beautiful resort, good food, friendly and attentive staff. Our first time in Mexico were not sure what to expect, but were delighted with our stay. We will return in the very near future, thank you for a wonderful week.

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Private  - 

Verified Purchaser

Barcelo Karmina: Excellent Resort

No line up, no waiting !Our suite was waiting, Beautiful,5 th Floor,balcony overlooking well kept grounds,beautiful polls and terrific view of the ocean.In minutes we were in swimwear,lounging at an adult pool, with a cold drink of our choice,delivered by the excellent pool service. No need to line up for 2 of our 3 a la carte suppers. Reservations were in our welcome package. Our first a la carte was the Kyoto, Japanese. So much great food, pleasant atmosphere,and excellent service. Our next A [... read more]

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Private  - 

Verified Purchaser

Barcelo Puerto Vallarta: Great Time!

Pros: My husband I had a great time and enjoyed all the amenities of the hotel. The hotel was clean, staff very friendly. Our room was nice and comfortable and kept clean. Cons: Only problem is that I got sick on the last night of our vacation, so not sure if it was the ice in the drink or the food. Also be wary of being caught by timeshare selling at the airport when you arrive -we were delayed with the timeshare pitch and took a taxi to our hotel instead.

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Zweinstock  - 

Verified Purchaser

Barcelo Maya Caribe: Great Stay

We've been here twice and this resort is fantastic (the whole complex). Food is decent but the beach and ocean are spectacular. You can snorkel right off the beach and see sea turtles, schools of fish, and some big guys too. Only downside is the lack of decent night time entertainment, but its certainly not a deal breaker. Resort is exceptionally clean and well kept. You won't regret coming here.

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