Iberostar Origin Laguna Azul: Absolutely loved it!

Absolutely loved it! It was clean and the service was amazing! Staff was really friendly and accommodating. Food at the a la carte restaurants were great. The buffet had a lot of variety but food quality was inconsistent. However, they did have items that were made fresh in front of you which was a plus. Pool and beach were awesome. Plan on staying there again.

Iberostar Selection Ensenachos: Extraordinary grounds

Just back from a ten day at this hotel that we have not been to for a number of years. People as always great. Spacious comfortable rooms that are starting to show some age. Food was very good with large variety. Exception to the good food was the Italian restaurant which was fine for the fish choice but not good for Italian. The grounds are lush and colourful and so large. If you want quiet , stay at the adults (spa ) section as we did . Kids will enjoy the family section with it's pool and wat [... read more]erpark section. Sometimes difficult to get things fixed quickly , case in point was one of the walkways to get to the beach which showed no signs of needed repairs started in the time we were there requiring a longer walk to the other beach access.

Iberostar Origin Daiquiri: Great staff, beautiful beach, hotel needs a lot of attention and update

The staff and beach 5 star. Hotel is a 2.5-3 at the best. Good for a few days of relaxation and enjoying beach and pools. Hotel is clean but with a lot of problems. Staff is very attentive and do their best, it is just too difficult to make up for so many short comings... Overall we enjoyed our stay but will not go back or recommend this hotel.

JOIA Rose Hall by Iberostar: Amazing Resort

This Place is a little piece of heaven it is so amazing. I will not forget the treatment we received while here, from the Butler to the Concierge and staff they all made sure we had an amazing trip. Olivia at the front was AWESOME always greeted us with a SMILE and asked how are day was going. The two Gentlemen that checked us in were also AMAZING they made us laugh and smile the whole time. Our Butler made me feel IMPORTANT which was also amazing I never expected the treatment we got @ Iberosta [... read more]r Grand. The food was GREAT always hot and fresh. This resort is so clean the grounds staff were out at 5am when I was on my balcony early morning I would see everyone cleaning the grounds so well. we will definitely be back to Iberostar Grand/ Suites and will recommend this place to anyone looking to go to Jamaica.

Iberostar Origin Daiquiri: Unforgettable vacation

Me and my boyfriend we went to iberostar daiquiri on November 18 for two weeks. As the title states it was unforgettable vacation. The service food staff rooms beach everything about the hotel was fantastic. We flew with air transat our flight and transfer to the hotel went very smooth at the hotel we were greeted with beautiful smile and friendly faces. Our beautiful room was waiting for us. Room was clean and cleaned daily food at the restaurant and at the bar was really delicious fresh  [... read more]fish shrimp seafood chicken beef pork vegetables fruits desserts were really tasty. Service at the bar was very friendly and fast. Staff was very helpful at all times. Beach is beautiful white sand baby blue waters. Our safe didnt work the first day but that was quickly fixed. It’s always a pleasure going back to this fantastic hotel. We were there for the 20th anniversary of a iberostar daiquiri. As returning guests we were invited to a special cocktail and all the women were giving beautiful roses and lots of thanks from the stuff to us . Thank you Teresa !!!she booked our vacation again what a great service from you. If you’re looking for a vacation to relax and sunbathe this is a place for you

Iberostar Origin Bella Vista Varadero: Amazing resort

Very beautiful elegant clean resort. Friendly staff amazing food. Pools are clean. Beautiful landscape and the beach is gorgeous. Not overcrowded and excursions were so much fun. Lots of things to do

Iberostar Selection Cancun: "Ibero" is a "Star"

Very nice resort nicely situated in the hotel district of Cancun. Easy access to everything. The resort was big but not too big, and extremely beautiful. Golf course was excellent, even with Crocodiles at almost every water hole. Food and service was also very good. A solid resort. All in all Id recommend this a as a vacation spot.

Iberostar Selection Paraiso Lindo: Our favourite place

This was our sixth visit to Iberostar Paraiso Lindo. We are a 3- generation family of 6 (ages 8-62) who have been going annually in November. At first, we chose the resort due to the onsite golf course. The kids club (Star Camp) is amazing. My children, who have been making the trip since they were toddlers, are greeted back every year with full recognition from the year before. They love making friends from around the world, enjoy all the activities and participate in the nightly shows. Special [... read more] kudos to David, Rebecca, Alejandro and Edith. The exercise facility is great. The food is wonderful. The staff are friendly. The grounds are well kept. Can’t wait to go back next year!!

Iberostar Selection Ensenachos: Matching expectations

Good service, friendly people, variety of food and drinks, beautiful beach. Long drive to the airport allows to see real Cuba. Store selling some cloths but not all the sizes are available which is not different than in many stores back home ( larger sizes ).

Iberostar Selection Cancun: Great Stay

Very Clean and beautiful resort. Pool is incredibly large and over looking the expansive beach front. Japanese restaurant was fantastic and definitely a favorit. Great staff. Buffet could have had larger selection for sure. Other resorts have theme nights for buffet which was lacking here. Evening entertainment was ok but not great.

Iberostar Origin Laguna Azul: Iberostar Azul

Remember, Cuba is a third world country so when people complain, they aren't taking into consideration the circumstances of the people of Cuba. We had nothing but excellent service at the Iberostar. Yes, it was in need of repair and yes, it was very outdated but if you want to feel welcome and cared for, this is a great place to go.

Hotel Mojito: Wonderful resort, wonderful staff!

Beautiful pool areas and beach. Entertainment each night was fabulous. Staff are very friendly. Rooms are comfortable and clean. Very attractive resort. Close to airport. Since hurricane in 2017 dining/restaurant choices are limited. The Malicon restaurant had wonderful food and service.

Muthu Colonial Hotel: Sadly Disappointed!

We feel we did not receive what we had paid for. Air Transat sold us an all-inclusive package to the Hotel Colonial by Iberostar. With this package, we were supposed to receive an air-conditioned room, a room with a working television, and hot and cold water. We had a two week vacation booked. During those two weeks, we had no air-conditioning, we had no T.V. and only 4 days in which we were able to take a warm shower. We normally do not complain but this was not acceptable. My husband went to t [... read more]he Air Transat rep, who then took him to the General Director. Both seemed "surprised" that this was the case. Only problem was, there had been many complaints brought forward by many clients......NOTHING was done. The only suggestion was to move rooms.......we chose not to because many rooms had the same problem and there was very few rooms left available!. So needless to say, we did not completely enjoy the vacation we had thought we had been sold to us. As far as we were and are concerned, it was false advertising by Air Transat and Iberostar. VERY DISAPPOINTING! The staff there are amazing and just as frustrated as much as the clients!

Iberostar Selection Ensenachos: Fantastic Resort - Will return

This was our 25th vacation in Cuba but the first at this resort. We stayed in the adult section and it was gorgeous. The grounds were beautiful, the adult pool was quiet at one end and the end with the swim up bar was more lively so you had the best of both worlds. The spa was very professional and peaceful. The entertainment at night in the theatre was one of the best we've seen in Cuba except for the adult themed night. It was very lame. The staff was extremely pleasant and the rooms were ver [... read more]y clean with fresh towels when you requested them and lots of hot water for the showers. I was truly embarrassed by the way some of the guests treated the staff by being rude and/or demanding; so to those people, get over yourself and stay home. For those who complain about the food, all I can say is, you don't go to Cuba for the food. If you are going to complain about lineups for food then go somewhere else. These people do the best they can and have to work 6 out of 7 days per week with travel times anywhere from 2 to 3 hours to and from work. I'd like to see a Canadian putting up with those rules and still keep smiling!

Iberostar Selection Bavaro Suites: A dreamy vacation

I have travelled here from Nov. 18 to Nov. 28, 2018, and can honestly say this was one of my best trips to Punta Cana in the last few years. Resort: Only half-hour away from the airport, the hotel is friendly for all types of guests: from singles/couples to bigger families. You will always find something fun to do in your own tastes, be it taking a sunbathe at the beach, bird watching along green paths, chilling out at the bar or playing active games at the pool. The location is full of natur [... read more]al vegetation; the gardens are well kept, and the orchidarium is a sweet touch. Overall, the resort is pretty large; you can access main points of interest in a walking distance (should you prefer, there are also carts available to take you wherever you need). Worthy to mention, the hotel has accommodations for people with disabilities as well. There is a store available on-site that has all the basic stuff available: snorkelling masks, swimming suits, bug repellents, sunscreen lotions, toys, snacks, souvenirs, etc. Room: The room was spacious and pretty clean; though some quick fix-ups in the bathroom would be appreciated (i.e. the mirror was covered with rust). The noise isolation was also good. The room included a mini-bar (restocked every afternoon), a safe, an ironing board, a hair-dryer, and a couple of umbrellas. I found it a bit odd that there was no “Do not disturb” sign available though, as there were at least three room service routines happening daily: room cleaning in mid-morning, towels replacement in the afternoon, and mini-bar restocking in the evening. I’ve only encountered two-three bugs during my 1.5 week stay, but would recommend brining a bug repellent regardless. Beach/Pool: The beach line is long enough to take a good walk. It gets cleaned regularly, and even though there was quit a few seaweeds in the first few days, it was cleaned promptly. The sea is shallow at the entrance and gradually gets deeper as you move forward. There are some fishes to observe; though not too many. Tons of beach chairs available and bar service was good. Very few people walking around trying to sell you stuff, though not pushy at all. There are two pools available: one for small kids (the splashing bucket is a blast!), and another one for teens and adults. There is also a bar accessible right from the pool to chill out on a hot day. Food: The food was more than adequate; tons of variety, especially for the sea food lovers. Overall, nice mix of continental and local food choices. The pool/beach grill was great for lunch and occasionally they had something cooking in the big stirfry pan close by. As for the a-la carte restaurants, I’ve tried three out of eight available (as a guest of Iberostart Bavaro Suites, you also have access to two other nearby hotels, including restaurants, casino, shops, etc.). The first restaurant I went to was “La Marimba” (Seafood), located at Iberostar Dominicana hotel. Overall, it was good; though lobster comes at a cost of US $25.00 (you can get free lobster at Bavaro Suites pretty much any day), and some more variety in the main courses would be great. The second a-la carte restaurant was at Iberostar Punta Cana, called “La Pagoda” (Oriental). Just terrible: from service to food itself. Do not recommend. Last but not least was “Jambalaya” (Cajun) at Iberostar Bavaro. Absolutely the best! Top service, great atmosphere, lots of choices and the food was delicious. Staff/Entertainment: This resort by far has the best staff! Unlike many other places, you do not have to tip to get good service (though tips are still appreciated ;) ). Friendly, professional, engaging, everyone—from janitors & gardeners to lobby desk administrators—do their best to make you feel welcomed. HUGE kudos to the animation team (Star Friends). Not only they find new ways to entertain you during the day time, they also help put up great night shows. These were by far the best shows I’ve seen in my recent trips to Caribbean, and not a single one repeated itself during the whole stay. A fly in the ointment: Up until the day preceding departure, I’ve had only positive experience with the buffet personnel; however, on the very last day the whole crew changed and new waiters were assigned. And, wow, what a change! Not a single smile; the tables stayed dirty until you pointed out, no wine being served, etc… I feel sorry for the newcomers who may have to deal with that kind of attitude, and can see how this could spoil their vacation at the otherwise great hotel. :( Overall: I would strongly recommend this resort. I would absolutely return to this place in a heartbeat!!

Iberostar Origin Playa Alameda: Wonderful people!!

Resort was nice. Beach was great! Employees were fantastic! Always willing to help as much as they could and were not obviously looking for tips. Our room was in the back of the resort overlooking a public road and construction. When I complained, they moved us to ocean view on our second day. Rooms were large and bathroom was new but could have been cleaner.Food was ok. There was always something you could eat. The chicken and the rice were usually good. Coffees were amazing. Entertainment staf [... read more]f works hard to involve guests. It was hard to get small change for tipping.

Iberostar Waves Paraiso Beach: Amazing Resort

This is our 9th time at this resort. It has lovely grounds, great food and very friendly staff. We highly recommend this hotel to people with disabilities as the grounds are flat and very accessible both at the pool and beach.

Iberostar Waves Costa Dorada: Iberostar Costa Dorada

We had a really bad experience. I do not know from where to start, but this hotel is definitely not a 5 star hotel. Evening shows were very bad and not interesting at all. The service was very bad. Unfortunately I can not say anything positive about this hotel.

Iberostar Origin Playa Alameda: Nice Resort

Grounds are great , Service is Excellent , Rooms are clean but not great ( broken T.V. No soap dish in the shower , No Telephone ,etc.) Great entertainment every day. This is as much as I can tell you.

Hotel Mojito: Awesome staff

There where 11 of us in total all arriving and leaving on different days. The staff are so amazing always smiling and making everyone feel welcome. The rooms a commen areas where clean. Food was ok loved the alacarts, we never went hungry. Different choices for drinks, Freddy was great at the cigar bar and he also new so much history about the resort. Pool area and beach where clean and tidy. Great place 👏