Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21803 Reviews)

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Private  - 

Verified Purchaser

Majestic Elegance Costa Mujeres: Majestic Elegance Dec 5 - 12, 2024

We stayed in a skyview plunge pool room with a wonderful ocean view The room was well appointed The mini fridge contained pop, beer and water all of which was restocked regularly The food at the Japanese, French, Seafood and Italian restaurants was great The beach was spectacular The resort offered plenty of activities and good evening entertainment The highlight of this resort is the staff who go over and beyond to ensure that you have a wonderful time and we did

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MDFarm  - 

Verified Purchaser

Paradisus Playa del Carmen: Great family vacation

Traveled from the Dec 11th to the 18th. Airport arrival was terrible (2.5hr luggage wait) but clearly not the resorts fault. (Just a frustrating start) Traveling as a family of four. Wife, myself and 8yo / 6yo. We had family concierge swim out suite (room 2009) great location close to most things. Resort is easy to figure out and we were quickly navigating easily. We very much enjoyed the concierge service, Jessica looked after us very well. She had dinner reservations nightly and kept us  [... read more]

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Schwab  - 

Verified Purchaser

Paradisus La Perla Adults Only Riviera Maya: A few misses

Overall this is a great resort with amazing food and service. A few misses for us comparing to equivalent 5* Adults only resorts: 1) Upon check in, after a 12 hour travel day, they kept trying to up sell us to the Reserve. We just wanted to check in and grab dinner. 2) You have to go down and make dinner reservations every 2-3 days as you can only reserve for the next 2 nights. The times they had available for the good restaurants were 9:00pm or 10:00pm. So we ended up at a couple of restaura [... read more]

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Private  - 

Verified Purchaser

Riu Palace Cabo San Lucas: 2nd time and still fantastic,

My husband and I just spent a great week at the RIU Palace and the staff was amazing, the hotel is extremely clean and the food was pretty good. This location is not safe to swim at the ocean but the pools are very nice. Excursions are expensive but we went into town for$20 round trip by water taxi. Had a look at the RIU Baja and might try that next time as it’s a bit more modern. Would suggest NOT booking through Sunwing as they have the worst rooms at the resort and the flights are brutal. Eve [... read more]

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Joseph  - 

Verified Purchaser

Valentin Imperial Riviera Maya: Beautiful resort

Resort was well kept up, food was good, service was great, all around good experience.pool and beach were excellent. Go team kept everything fun. I would recommend this place to everyone. Entertainment was also really good.

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Private  - 

Verified Purchaser

Ocean Maya Royale: Great Vacation

This was our first time at this resort, and will definitely be going back. The people and service were amazing. The food was really good with a good selection in the buffet and the a la Carte were also good. Didn't eat at the Japanese so can't comment. The beach is a bit different but still nice and you can walk quite a way in either direction (do the lagoon tour). The grounds are very well kept and everywhere is spotlessly clean. The only thing I didn't like was having to line up for the ala  [... read more]

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Chris  - 

Verified Purchaser

Riu Flamingos: Wonderful trip

We had a fabulous time. Usually we vacation in Cancun, but it has become too busy so we picked another Riu Hotel in the Jalisco. We found it excellent. Great fun, an excellent beach (without the issue if seated that affects the Crimean resorts in Mexico these days) and attentive staff. Great value for money.

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Another awesome vacation

This hotel is close to shopping and beautiful beaches. The food gets boring after 2 weeks but I have always found plenty to eat. The staff are excellent. There are places to go walking to either the left or right of the resort. Just follow the street or path. They also offer some nice excursions for a fee. I did the whale watching and the tour of Mexican life to the Rancho Palma Real. Both were great!

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Private  - 

Verified Purchaser

Riu Flamingos: Horrible Horrifying experience!!!!

Very bad experience under legal proceedings at the moment will keep you posted, and then I will get into further details. Once I win this case, that was extremely disturbing and will make you never wanna fly Sunwing again for head to Mexico again. Hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello hello

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Fizzy59  - 

Verified Purchaser

Royalton Hideaway Riviera Cancun: Such a Disappointment!

If you’re looking for a loud, party/ spring break type of resort and experience well then this is for you! But as for an adults only resort it falls short on every level. Starting with checkin - it took 3 staff to ‘greet’ us and lead us to the lounge where the hideaway section checks in.. then before you’re directed to your room , you’re asked to sit and listen to a sales pitch to become a Royalton member and receive a free massage ( after a 90 minute breakfast ) … very pushy sales people in s [... read more]

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Private  - 

Verified Purchaser

Riu Dunamar: 5/10

Food: 4/10 Entertainment : 10/10 Local club: 0/10 Room: 8/10 I won’t come back for sure, the variety of food was poor, dj played only Spanish music, but the entertainment was very good. Service is also exceptional.

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Save your $$$

This hotel is not kept well, the employees are over worked but manage to stay so kind , food was decent and the shows were ok. Pools are crowded and the room we received smelt of sewage. We stayed in building #7, initially were put on the 4th floor but the elevator didn’t work. The sewage smell was there as well. They ended up giving us another room the next day on the 1st floor and boy the smell it’s stayed in our clothes and luggage. For the amount of money you pay you can find better. Ontop [... read more]

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Len 80  - 

Verified Purchaser

Grand Sunset Princess: Very good resort

My only complaint is the filthy Beach washrooms. Toilets full of human waste, toilets that wouldn’t flush and no one to clean them. DISGUSTING! You can’t expect people to put up with this filth in a resort.

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IKhumanoid  - 

Verified Purchaser

Allegro Cozumel: Amazing beach - average for the rest

The beach is impressive: sandy with gradual slope and mostly sandy bottom. Most of the time there was almost no waves - except for some days when the wind direction changed to northern. Food was very ordinary - limited options, however there was always at least one type of meat/poultry/fish + something at the grill station. Salad/fruit/desert stations were way better though - no complaints :) Nobody in our group was hungry after all :) The hotel is on the smaller side - which is what we liked  [... read more]

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Private  - 

Verified Purchaser

Decameron Isla Coral: 3.5 star resort

I have been to around 20 all inclusive resorts in the last 30 years. This place has all the basic amenities and excellent staff. The drinks seemed watered down to both of us and the wine is poured from very large jugs into one liter crafs. The wine was aweful. The place fills up on Friday with locals from Guadalajara, etc. Next to our room was 6 people and 2 beds, so it gets very busy. It is a good location as a base to do other trips and nice to be able to use the 2 other decamerons on a b [... read more]

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Private  - 

Verified Purchaser

Grand Riviera Princess: Was truly perfection

Everything was very clean staff were so kind and helpful Food was excellent. With a great variety even for picky eaters Good value for the price that was paid Beautiful grand entrance when you walk in

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Private  - 

Verified Purchaser

The Yucatan Resort Playa del Carmen: Amazing resort

Graham, This resort is diff. from other all inclusive ones we've visited. It is more of a hotel with an outside pool on the last floor. But the food was varied and very delicious. The service and cleanliness impeccable. All 4 of us were pleased and had a great time. The only drawback was that even if we has access to the beach, chairs were not available to us unless we paid a $75 US per day fee. That was a bummer. The beach was very clean. We would recommend this place to any adults.  [... read more]

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Private  - 

Verified Purchaser

Buenaventura Grand Hotel and Great Moments: Buenaventura Beauty

Great location, friendly helpful staff, spotlessly clean, comfortably warm pools, beach has lots of lounges and umbrellas. Entertainment consists of a contemporary Mexican band playing at a beach buffet and a Mariachi band with performers at a larger outdoor poolside venue - playing one night each per week stay. The Sunset à la carte restaurant overlooking the beach was spectacular and we ate breakfast, lunch and dinner there almost always. The menus there didn’t offer a big choice, but the food [... read more]

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Private  - 

Verified Purchaser

Valentin Imperial Riviera Maya: Amazing Resort

From the resort grounds to the staff, food, beach, and everything in between, everything about this place was absolutely perfect. All restaurants, service and food was beyond fantastic. The Japanese was our favorite but a close tie with the Mexican restaurant. Delicious! The pool and beach we're clean and well maintained. The couple massage on the beach was one of the best we've ever had. The service by the pools with drinks and snacks were consistent and always flowing. Perfect spot for [... read more]

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No Nickname.  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: This resort is a 3 star.

Grounds were very nice, lots of plants. Pools were good. Food was great a very large variety and always hot. The rooms require a lot of maintenance. There was hot water all the time in our room. The toilet plugged on a regular basis and we eventually changed rooms. The elevators were not running in some of the buildings. This was our 44TH winter vacation always to all inclusive resorts. We have not found a 4 star resort, they just take your money and do not do repairs as required.

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