Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Private  - 

Verified Purchaser

Riu Republica: So much fun!

Riu República was great for my first time at an all inclusive resort. The food was good, the staff were very friendly and we had a great time overall. We did some kayaking as well, and that was great.

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Private  - 

Verified Purchaser

Riu Santa Fe: Good experience

Resort was much larger then expected, with many huge pools and great staff. Food was a bit lacklustre for a vegetarian trying to find wheat free options. Entertainment was great. We couldn’t swim in the ocean at the resort, but if you walk down the beach towards the town there are lots of places to swim. I’d also recommend taking a few trips into town, it’s about a 30 min walk down the beach. The town is super welcoming and has some great restaurants and shopping.

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Private  - 

Verified Purchaser

Riu Republica: Great experience

Overall staying at the Riu República was a great experience! The resort is huge, lots of space for laying in the sun or shade, multiple pools with various levels of activity/music. There is always something to keep you busy and entertained (waterslides, shows, gym, disco), although heavily-geared towards a younger audience. Beach is gorgeous with lots of lounge chairs. The medical staff at the resort are also amazing! I had a bit of a health scare while on vacation and the doctor and her as [... read more]

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Private  - 

Verified Purchaser

Riu Emerald Bay: Expectations over exceeded

This hotel was our beautiful home for our first family vacation of four. We had two kids 3 and 1 and couldn’t have had a better experience. Staff was great , food was excellent, drinks were cold , and the sun was hot. The ocean is amazing to be in, as well as the pools. We had the best time , and would consider going back to this same resort in the future.

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Private  - 

Verified Purchaser

Riu Emerald Bay: Great resort

I have been to Riu Emerald Bay several times.I enjoy my stay there very much as I only go to rest and get some sun.My husband enjoys this resort because he has mobility issues and there are table and chairs everywhere and he feels comfortable walking around.This time I was a little disappointed because there were a lot of towels being taken off some lounge chairs so you had to watch your stuff.The resort was also filled with Mexican families so if that bothers you ,this is not the place for you. [... read more]

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Private  - 

Verified Purchaser

Riu Santa Fe: Solid 4.5 *is

We are a fam of 4. We stayed for 11 days. We were a bit unsure how ot will all be given the past reviews, but here is the summary (and we travel a lot!) Good: easy check in, hotel is clean, grounds are maintained daily, happy staff, the pools are great too- there is a quieter area if u wish to sit and relax...but if you want a bit more lounder and entairtaining area, head down towards the beach. There are 3 pools there- one for singles, amd 2 for eberuone else! We stayed in Building 3- central [... read more]

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Vanessa D  - 

Verified Purchaser

Riu Negril: Riu Negril

This hotel is a great family hotel. The animation team is the best I’ve experienced out of any country. They go out of their way to encourage you to step out of your comfort zone and enjoy your trip. Everything in the property is close together with very few stairs, so it is great for people in wheel chairs or those who are mobility challenged.

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Private  - 

Verified Purchaser

Riu Palace Costa Mujeres: Women’s trip

We got into cancun’s airport, left easily, got on to the bus that left fairly quickly. 50 minutes to get to the hotel. First impression was good. Lobby smells nice. Originally asked for two beds, got one, issue was resolved when we got to the room. Property is alright. Boxy looking but still nice. Have a few pools, beach is crazy close and very nice. No seaweed and chairs were easy to get. As a palace stayer, you’re welcome to go over to Dunamar and hang out, eat breakfast and lu [... read more]

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Wtnlvr  - 

Verified Purchaser

Riu Bambu: Loved it!

This was our first time in Punta Cana and the Riu Bambu was a great hotel to start our PC adventure. The rooms were clean, the food was plentiful and delish, the staff and service were great and the beach and pools were great. Awesome and hard-working entertainment staff too. All in all we would return to this resort.

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Private  - 

Verified Purchaser

Riu Negril: I came, I saw

The resort is small and provides easy access to all amenities such as the beach and restaurants. Unfortunately, the beach was overrun with sandflies, but still didn't prevent us from laying out all day.The nightly entertainment was a little lacklustre and left something to be desired, like fun. Showtime was over most nights by 10pm. The resort was more inclined to families and older couples, which didn't suit our age group. The staff is courteous and helpful. The room was clean and reasonably c [... read more]

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Private  - 

Verified Purchaser

Riu Emerald Bay: Not so good resort

Out of 17 people 5 of us got sick and some are still reporting back to us that they think its starting on them. Not a good trip when within 1 day the first person starting with symptoms and had to stay in her roo. 2 days.

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Private  - 

Verified Purchaser

Riu Palace Aruba: Very nice rezort

Very clean , very good service ,staff very helpful ,food a lot of choices ,show very interesting beach party was amazing with a good intertainment and good food would be nice if beach party will be at least a few times a week.I definitely will recommended to all my friends and my family and l looking forward to came back soon.

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Hatch  - 

Verified Purchaser

Riu Palace Macao: Great Resort

It was excellent. The room was very comfortable. The pool was very clean went out at 930every morning and had no problem getting lounger chair. Out of all the resorts I've been to the Riu has the best food. The staff were very good . Overall I really enjoyed this resort and would not hesitate to go back.

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Private  - 

Verified Purchaser

Riu Palace Paradise Island: Fantastic! My second visit!

I liked this Riu so much I returned again this December. It is about a 3-3.5 hour flight and a 45 min from the airport so it’s great for a quick getaway. Both times I chose the Thursday - Sunday option and considering it again next year. Food and beverage - pretty great, a huge variety of items to choose from. Amazing salad bar, always meats, cheeses, fish, chicken, vegetables, pizza, pasta, paninis, bruschetta, seafood, fresh fruit, ice cream,you name it! The beverages are the best that [... read more]

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Kevin  - 

Verified Purchaser

Riu Santa Fe: beautiful resort

excellent food beautiful pools great food The bartender at the lobby bar Desi was amazing at mixing drinks and making people laugh one problem is the amount of walking i wish they had the carts to take you around but lots of activities and great shows Thanks to maria at Trip Central for looking after all of our needs Going back in 100 sleeps

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Private  - 

Verified Purchaser

Riu Palace Aruba: Fantastic Food and Service!

The rooms were exceptionally clean and spacious, the staff were friendly and genuinely concerned that everyone had a great experience. I do not eat meat and this resort had many, many options for me - I was never left unsatisfied!

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Momwithahalo  - 

Verified Purchaser

Riu Emerald Bay: It's going down inside but outside is awesome!!

My 2nd visit, unfortunately the hotel did not live up to my expectations. Upon arrival to our room I knew the a/c wasn't working so we got changed and headed down to notify Sunwing rep - he said he'd get maintenance on it while we went to dinner. We returned after dinner to a still very warm room so went back to the lobby to see reps were gone for the day so notified the front desk, asked to be moved and was told they have no rooms and said they were busy but would send someone up as soon as the [... read more]

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Purrierd  - 

Verified Purchaser

Riu Montego Bay: Fantastic Resort

We enjoyed everything about the resort. Food was great with lots of variety; lots of daily activities and nightly entertainment. Staff was friendly and service fantastic. Would definitely recommend Riu Montego Bay. This was our 2nd visit to this resort. Had a fabulous time.

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Private  - 

Verified Purchaser

Riu Flamingos: Good Holiday

Dining, service, pool and facilities excellent. Check in was fast and quick. The rooms and washrooms need upgrades and renovation. Staff was helpful and friendly .Great selection of food and drinks. We enjoyed the buffet food and the rooms were kept clean and tidy everyday. We enjoyed staying in the hotel

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Private  - 

Verified Purchaser

Riu Palace Paradise Island: The best resort to stay at in the The Bahamas as per value for money!!!

The hotel/resort was right at the Paradise Island beach, and had amazing staff helping out 24x7. The resort had 4 restaurants on premises, each one unique and amazing in food quality and dining experience. The swim-up bar was the best part of the resort and the bar-tending staff was very polite. Another thing, housekeeping was punctual and kept the room sparkling clean each day. The resort was exactly as shown on the website. There was one thing which should be kept in mind, the room service men [... read more]

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