Melia Jardines del Rey: Awesome resort, staff and amenities

The resort had everything one needed for a vacation stay: three buffets, six a la cartes, three snack bars, and not one, but two pools with swim up bars. The Promenade featured the a la Cartes as well as two Churro stations and the Ice Cream bar and more. I might have missed some as well! The large, clean, airy rooms were fully equipped. Who really irons while on vacation?? Not me, but I could have! We even had a king sized bed (a first for me in Cuba). The staff were all friendly and  [... read more]helpful - I must say our favourite was Miguel at the Sunrise Pool Bar - His quick, always friendly service and great sense of humour made poolside a great spot to be. The beach was to die for - pristine white sand, miles of sandy bottom and calm waters allowed for repeated refreshing dips in the ocean without crashing waves. The food - everybody always talks about the food in Cuba - it was actually pretty good here, not just basic sustenance (17 trips under my belt). The a la cartes were better than the buffets of course, and the Sunset snack bar had pizza and fried chicken. The beach buffet seemed to be better than the big buffet, with fewer options but fewer people :-) My favourite spots: The Beach first and foremost. Then the Sunrise pool bar (East side of the resort), the Sunset Snack Bar (West side) and the International Bistro a la Carte (on the Promenade). There is also a little bar just off the lobby where Roly does some amazing flair bartending (and makes a wicked "Miami Vice"). I overheard only one complaint while I was there, but if a bar is in the process of closing, I really don't think it's fair to complain that they didn't serve you. Hidden unadvertised gem? The market outside. No need to take the bus, just walk out the lobby, turn right onto the road and you'll be at the Plaza de los Flamencos in two minutes where lots of vendors have souvenirs and gift items. Tip: If you want to go to the other hotels that they mention, make sure you go to reception and get a day pass for the ONE hotel you want to visit, and go early. The bus does not really do circuits of the Cays, so check the schedule carefully. We met some great people and had a great time, I'd love to go back here again and I'm not generally inclined to return to one place as I like to explore. You'll LOVE it!!

Melia Jardines del Rey: Great Value! wonderful Beach!!!!

So let's start off this review by using the phrase "managing expectations".....my wife and I have never been to Cuba before so of course this was our first time. The Melia Jardines Del Ray is one of quite a few Melia's in Cuba. It is by far one of the Larger ones easily having a total customer population of 2000..... It has a little over 1000 rooms and is quite a large Facility. Staff were very friendly and the overall condition of the Resort was pretty good. You can tell although that is doe [... read more]s need a bit of work here and there, but while we were there we could see maint staff working on various projects. Thus you can tell that they a re working to keep on top of things. Takes about 10 min to walk from main lobby to the /beach, and average time is about 8 min from 1 spot to another....they have many little white electric bus/ carts that can whisk you around...which was nice!! Food - of course we have heard that food in Cuba is bad, but honestly, my wife and I really thought they did a good job. The ala Carts you didn't get that much (was more about presentation)...but decent...and the Main buffet was more than fine. Food was fairly neutral, but flavorful. Just find something you like and stick with it!...lots of Rice and bean dishes! lol Our 2 excursions were pretty decent - did a snorkeling and a Cuban Rum sugar cane and Cigar tour - that was pretty cool...you really got to see how the Cubans live...which is really quite a eye opener.... Beaches there are Amazing!.turquoise water, white sand...like wow!!!...so we spent a lot of time there! lol....watch out for Sand flies they bite like crazy!!! so bring bug repellant... All in all nice place - point to improve on would be service a bit...they are a large resort so at time you can see the staff trying hard...but overwhelmed!....next bathroom cleanliness.....nuff said...….. but value for you $$ - it was a good vacation for sure!

Hotel Vigia: Sol cayo Guillermo soothsayer the Soul.

We were at this resort for the 6th time. We were helped by staff (Yani Danny) t o finally get settled in a room close to the dinning, room, pool, and lobby. I have difficulty walking and the 1st. assigned room was way too far. We truly enjoyed our time at this little jewel of a hotel in Cayo Guillermo. Hopefully we will return again.

Melia Las Americas: Love this Resort!

This was our 5th time going to the Melia Las America’s. Very clean rooms, food is great, amazing staff and if you enjoy golf as we do the course is excellent! Lots of people return to this resort every year and we cant wait to go back!

Sol Rio de Luna y Mares: A resort to consider

The nature is fantastic, but the service is down. It is obvious that the management and the capital spending on some activities are not adequate. Activities (billiard, tennis, water sports …) are not well supported, bars are cheap, lifeguards by the pools were not adequate and it almost caused a tragedy. My personal vacation was great; nevertheless, I know this place for more than a decade and can say that this place had much better times.

Melia Jardines del Rey: So much potential

We liked the property, the room, the location, the beach and some of the restaurant but the resort had a terrible buffet and the staff was a bit unwelcoming. The pools were amazing but they are cold !

Sol Rio de Luna y Mares: Quiet resort

The hotel and surroundings were beautiful but the rooms were quite dated. Upon arrival we were directed to our room but we promptly turned around and refused to stay in it as it was very dark and smelt like mold. We were given another room which initially seemed much better but after a day or two we realized that it was also very damp and our bed sheets needed changed everyday as they felt wet. We both got sick. The beach is absolutely gorgeous and the sand is like flour. The food is better t [... read more]han other resorts that we have been to and it has a good selection. The staff are very lovely and accommodating. This resort is quiet and we were in bed most nights by 10pm. There’s nowhere close by to go to apart from Guardalavarca which is a waste of time as it’s basically a bunch of vendor stalls in the middle of nowhere selling the same stuff they sell at the hotel. I would recommend that it’s best to request an upper floor room as they may not be so damp.

Sol Cayo Coco: Overall lovely.

- Clean, bright rooms - Nicely sized, small resort - Best food I've ad in Cuba - Good evening entertainment and fun daytime activities - Really cute bar on second beach accessible from resort - Some worn lounge chairs need to be replaced - No beer in room fridge - Friendly staff but service inconsistent

Hotel Camino del Mar: We made the best of it but will def not return or recommend.

Resort lacked much. Everything was abit less than what we are used to. Rooms are tired although very clean. Many days i had no hot water to shower. They are renovating the rooms but they are an upgrade. Food was not much to be desired. By day 4 it was difficult to find something i wanted to eat. There were no eggs one morning...whats that ??..not boiled, fried or omelettes. One omelette bar going when there was eggs. (very slow) Entertainment most nights was in the lobby. Not much fo [... read more]r entertainment which you do miss when you go just the 2 of you. This needs improvement. Not much going on at the resort. If you are going to just relax the beach is just beautiful but very little going on at the resort in daytime games at the pool and exercises at the pool area. We are accustomed to much more activity around the pool. Resort was simply boring. There is a swim up bar which is not operational. Gym does not have a treadmill or elliptical. Maybe they should borrow one from the Melia CaycoCoco...they had several. Lastly what resort does not offer a courtesy room to shower before you leave the resort at 5:30 pm and you had to check out by 12 hand in your towels or give a deposit of $20.00 each. Met up with many people who where at the Muth MGM and paid the same money....disapointing !!!

Melia Las Antillas: Disappointed, first time writing a poor review.

The grounds are very nice and of course the beach is spectacular as are most beaches in Cuba. We have been to Cuba 13 times and this time we were disappointed. To be more specific, the bathrooms were very neglected. The cleaning staff never properly cleaned the bathtubs and they were very bad. It was not just one room, we were a party of 8 and all 4 bathtubs were nasty. In addition, the service at the main bar was laughable, don't even know where to begin but in a 8 day stay I can honestly  [... read more]say that our order was taken and forgotten over 20 times. The service at the pool and beach bar were excellent. We booked an a la carte and asked if there were vegetarian choices as several of our group are vegetarians. When we got there the only item was a soup, the other item marked as vegetarian had fish in it. We had to leave and go to the buffet. We also had a pair of pyjamas and a camera go missing and unfortunately never noticed until we were home. This resort is on par with a 3 star in Cuba and like I say, we have stayed at many places in Cuba but never again at this one.

Paradisus Princesa Del Mar: A pleasant place

The resort is all-inclusive, and is a good option for those wanting a worry-free vacation. You can choose to lay by the pool or on the beach. At the beach, you can enjoy some pleasurable free water sports. The food is mediocre; however, the specialty restaurants are really very good. You can take the local double-deck bus into the small town of Varadero, and enjoy the limited shopping and quaint cafes. For a truly Cuban experience though you should plan on spending an extra week in Havana.

Tryp Cayo Coco: Spectacular Resort

This was our first time visiting the Tryp. It was only about a 15 minute shuttle bus ride from the airport. Upon our arrival the staff were quick to check us in and accommodating so we could have our room close to our friends that came in the day before. The room was neat and very clean. The showers had great water pressure and no issue with flushing the toilet. Our housekeeping was very friendly and had a smile on her face every day. Our room's location was perfect. A short distance walk [... read more] to the snack bar and ocean. There were enough lounge chairs and never had to worry about not getting one. Every morning the beach was dragged for debris. The buffet always had something you could eat. Homemade omelets every morning was my fav. We will certainly visit the Tryp again next year and tell more of our friends to go.

Melia Peninsula Varadero: Absolutely loved this resort!

Beautiful grounds and an even more beautiful beach. Food was good, staff were wonderful. The Japanese a-la-carte restaurant was entertainment in itself. Rooms were spacious and clean. Would definitely return!

Melia Cayo Santa Maria: Melia Cayo Santa Maria

The renovations that they did after the hurricane are beautiful and the resort is kept very clean. We were a little disappointed this year with the food selections and the number of things that they ran out of. None of the restaurants had shrimp and lobster was available at a price of 18 CUC ($26 Cdn) which I thought was too expensive. Service was not as good as it has been, as the staff say that they are always understaffed. There was only one person working the pool bar and trying to serve [... read more] all of the people sitting around 2 pools. One evening, I asked for white wine and they didn't have any. Then I asked for gin and tonic but there was no tonic. Then I asked for vodka soda and there was no soda. The resort seemed a bit mismanaged and the staff are stressed having to tell guests that they do not have something - especially people that are repeat customers that they have known a long time. We will most likely go back due to the friends that we have met there but I would be a little hesitant to recommend the resort to others based on this year.

Melia Marina Varadero: Melia Marina,Cuba

This hotel was pretty nice. good staffs and nice services. But the restaurant is below expectations and the day trip was not scheduled very well, that we were always in rush for a whole day. overall is good.

Melia Cayo Santa Maria: Lovely resort

/Excellent value for your money. The grounds are beautiful, almost as beautiful as the beach. Friendly staff, clean room. In particular, Juan Carlos at the lobby bar was so hard working. Would definitely stay again.

Sol Palmeras: Good place to stay

First time going to Cuba glad we picked this resort. The resort itself is large somewhat older but very clean & spacious but, that means a lot of walking to get from the 3rd floor rooms to the restaurants, lobby etc even with using the elevators. The resort could use several more washrooms in & around, again a lot of walking from the beach or when you are outside on the resort grounds which may pose a problem if you have difficulty getting around. The pools are kept clean, the beach is simply  [... read more]wonderful, there's always something going on entertainment wise. The many male managers you see strutting around in their shirts & ties looking important are very cold & unapproachable. The staff however make up for them, one of the best things about this place is the "staff" warm & friendly people always willing to go out of their way to help or assist you in any way, outstanding service. The food is the worst - absolutely awful. Would I go back to this place? yes.

Melia Las Antillas: OK resort

The resort was dated and tired! We were with a big group one tub was almost rotted through, 2 tubs were black on the bottom, our bedroom had questionable stains on the bench cushions. First night there was no water or air conditioning. It wasn't busy and the staff was friendly enough. Great staff and activities available at the beach!

Sol Palmeras: Sol Palmeras..Lovely Resort

We spent a week at this resort and was very impressed with resort, grounds, activities and super friendly hotel staff. The beach was fantastic one of the best . Pleasantly surprised with food, wide variety catering for different taste. Lots of choice for drinks, beach activities and nightly entertainment.

Melia Jardines del Rey: Not the greatest resort!

This was our second time to this resort, we were there last year. So dissapointed. The resort ran out of beer, wine, bread, french fries, there was only one buffet opened, the beach bar at the far end of the resort was closed but one day, some toilets did not flush or had no toilet seat and the doors did not close; the smell of sewage was everywhere; we saw the beach restaurant pump out what looked like grey water that smelled like sewage out in the walking path to the beach, the water just pool [... read more]s and stays stagnant; i think this contributes to the moskitos! the buffets had very little food and poor selections; the resort sells liquor and wine bottles all over the resort where they did not last year; they sell lobster and tbone steaks that you can pay for; If you tip, you get service; if you don't, the service is not so good. All of us got sick everytime we ate. Immodium did not even help! We will not recommend or be going to cuba any time soon.