Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Agnes  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Amazing people and beautiful resort.

We arrived at the resort and we received a warm welcome back as returning guest. Everyone was kind and accommodating for our needs and wants. The resort was clean the grounds well maintained and the food was good according the the circumstances caused by Covid. The rooms are large with separate living area and the bed was comfortable. The beach and the ocean were perfect always plenty of sun beds. The PRC was done in the resort and the next day we were able to pick up the results, very conven [... read more]

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Jimmy  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Great stay at Royalton Hicacos

It was a great week, hotel is well maintained, staff are very helpful. The food and drinks are typical for Cuba, as experienced before during other stays before COVID. Because of COVID the hotel was only 30% full (my estimation), swim-up bar at the pool, gym and night club were not open, but on the plus side, you could always find good spots on the beach. The beach is beautiful and the water very warm. COVID protocol requires testing on arrival at the airport in Cuba, results were deliver [... read more]

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Nishsue  - 

Verified Purchaser

Club Kawama: Awesome resort!!!

Everything was just awesome and fabulous...I had amazing time...well deserve trip...will do it again soon...recommend to anyone to go to Varadero Cuba...before people the staff r just so friendly an customer service beautiful 😍...

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TBear  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Royalton Heaven

This resort was more than a 5*! The staff is AMAZING! The service they provide was above and beyond all expectations. The food was the best I’ve had in Cuba. The location is perfect, the beach is stunning! It was a perfect vacation!

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Private  - 

Verified Purchaser

Valentin El Patriarca Varadero: Awful experience

The beach and ocean were splendid and perfect, nothing to complain about. The room had a rat/rats living there. We switched rooms no problem, but the next one had no working A/C. There was not much food to eat, rarely any proteins or fruits and vegetables. A lot of COVID tests to do but that is expected if you are to travel these days. if you want to travel comfortably, bring euros with you because that’s the main currency accepted nowadays.

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Liz123  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Iberostar plays alamada

The hotel was amazing. Rooms where spacious and clean. Food impeccable and varied. Beach has beautiful white sand and water was clear blue and serene. Bus came frequently to take everyone into town. Very fun and interesting activities.

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Asiajaher  - 

Verified Purchaser

Resonance Blu Varadero: Amazing resort

It's been over a year since I took my vacation to Cuba and stayed at Memories Varadaro Beach Resort. I was hoping to take another trip to Cuba but with the global pandemic, unfortunately that was not an option. However, my experience at this beautiful resort was unforgettable. The entire staff was superb. The amenities, amazing, the food delicious. I couldn't have asked for a better vacation. I absolutely recommend this resort 10x over. Can't wait for this global pandemic to be over so I can ret [... read more]

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Mike  - 

Verified Purchaser

Club Kawama: maybe amazing for me: bad

The room provided at the hotel didn't have hot water, security box not functioning, no tv, dirty windows, dirty towels, spiders I reported this to the desk immediately and I gave a copy of the report to Yordy, the Sunwing rep There was a promise of changing the room and they changed it with a worse one: all of the above and a terrible noise from the external air conditioning So after hours and hours day and night of waiting getting no answer from the desk being tired and dirty, sleepless in  [... read more]

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Private  - 

Verified Purchaser

Valentin El Patriarca Varadero: Well priced resort with great staff

Went early December. Flight, entry into Cuba all good. I enjoyed my stay at the hotel for the following reasons: the staff was wonderful, the level of cleanliness was adequate, given that it was Cuba with its limited cleaning supplies, the beach area was clean, grounds well tended, the bars relatively well stocked. I felt safe at the resort - the staff all adhered to Covid protocols - wore masks and shield inside and out. There was an adequate number of hand sanitizer dispensers everywhere, gues [... read more]

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Margaret and Jason  - 

Verified Purchaser

Melia Internacional: We loved this resort!!

We were at Melia December 2019 for one week. The resort is absolutely beautiful. It’s big, modern and very clean. Lot’s of bars to get a drink. Rooms are clean, food was delicious and plenty of drinks. Bartenders are friendly. We were at the beach a lot and used the beach bar. The bartenders there were absolutely great. The beach was very big and very beautiful. The sand and water were perfect. We took long walks along the beach. Food was delicious and plenty to choose from. The entertainme [... read more]

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Willy0215  - 

Verified Purchaser

Starfish Jibacoa: Below par Resort

This was my worst experience in Cuba. the resort grounds were a 7, staff some were nice and others were not friendly at all, 6, food was absolutely awful , ZERO, liver and fish everyday for lunch and dinner.It was overrun with feral cats and dogs, which attacked 3 people and nothing done about it. Could not get beer at the Lobby bar until after 10:30 pm or you could "BUY", so much for all inclusive. So many rude Cubans staying at the resort with so many loud and rude children. The most unsafe p [... read more]

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Private  - 

Verified Purchaser

Sol Palmeras: Sol Palmeras Cuba

Our rating for this Hotel would be 3 star. I have mix feelings about this place as far as the staff is concern mostly all the women staff were lovely friendly and helpful. We were in a group of 6 and myself and a friend were celebrating our birthdays.The coordinator I think Nancy was very helpful and arranged for us both to have cakes for our celebration at one of their à la carts.The Italian was the best. The buffet was very repetitious always the same thing never Never wonderful. the grill o [... read more]

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Private  - 

Verified Purchaser

Palma Real: Good resort for the price

Arrived in late and had no problems with getting the room I had requested.The resort has had some updates since last year but could still have more.The room service was very good clean towels every day and two great maids Yuni and Margarita. Apron arrival Felix was there to take our luggage to our room.In the dining room Yandry always had a smile and a table reserved.The second knight of our stay the resort had a special dinner for repeat guests and a bottle of Cuban rum sent to the room.The st [... read more]

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Private  - 

Verified Purchaser

Barcelo Solymar: Great experience first time to Cuba

One thing is for sure.. book the bungalow do not stay in the building! Absolute mess and moldy musty smell. Couldnt breath. Finally I asked to change rooms after 3 days. At first it wasnt too bad but overtime it felt like it was getting worse so I upgraded. Work with the front desk for a deal to the bungalow. It is definitely worth it! The Cuban people are absolutely beautiful in every way, they really took care of me. Treat them as a true Canadian, with a smile and mos definitely tips. Th [... read more]

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Swifty  - 

Verified Purchaser

Starfish Varadero: Beautiful

Truely the rooms and hotel are beautiful the staff very friendly and helpful. My only complaint is that you are so far out and everything closes at 5 or 6 including the pool when traveling with kids it would be nice for something open other then the bars

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Peppe  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Amazing

Great rooms the wiev fantastic the resort great lots to do it from massages tennis gim walking the food was ok but the employees very friendly and funny the teatre good shows everynight lot to do at the beach from voliball walking on sand meet new people s I was there for a week and I had great time and I will go back again I was at Cuba fees time but this is my favorite resort

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Tracy  - 

Verified Purchaser

Barcelo Solymar: Love this place

We have stayed at the Barcelo Solymer 3 times now and love it, hotel is a bit dated, but they continue to do upgrades. the staff is amazing. anytime we had any issues they were dealt with immediately. we will be going back again

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Private  - 

Verified Purchaser

Palma Real: great resort

the food was amazing alot better then sun beach the grounds were ok needed a bit work on the pool grounds but was ok other then are room door not locking due to the door was kicked in before and the safety bar in tub was not safe and electricity was bad and oh wait no light bulbs lol had a great time to come home to isolation id go back again

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Private  - 

Verified Purchaser

Paradisus Varadero: Good 5-star-ish Resort

Our 4th time in Cuban resorts Excellent place for families with children. Very friendly staff, excellent reception desk. Great layout of the grounds. Everything is close (except sports), incl. gym and medical clinic. No other hotel can match the views from their main cafeteria and snack bars. Washrooms very close (even to the beach) and very clean. Service + BBq on the beach: impeccable Beach: excellent, protected from the big waves, unlike other places in Varadero. Plenty of spaces, no need [... read more]

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Private  - 

Verified Purchaser

Playa Vista Azul: wonderful experience at Oceans Vista Azul

Our second trip to the resort provided an even better experience than the first. We upgraded to privilege package which allowed us to stay in a separate area with its own pool, restaurant, bar areas as well as customer service area to handle all of our needs. The 8 month old facility was spectacular with everything you could want in a suite. Having a patio overlooking the pool became our breakfast go to place each morning. A quieter area than the main pool much better suited for the folks that  [... read more]

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