Our Verified Customer Rating 3.9

Our Verified Customer Rating 3.9

(6975 Reviews)

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Private  - 

Verified Purchaser

Memories Caribe Beach Resort: Lovely property but...

Lovely property. Well maintained by groundskeepers. Great layout. Beach and pool were large, beautiful and lots of chairs and shade when required. Rooms were large but odd choices made by designer. No chest of drawers so really you live out of your suitcase. Rooms are really dark. Need more lighting. No toilet paper holder or hooks to hang wet suits in the bathroom. And really who DOESN'T have a door on the bathroom!!! Just WEIRD. Food was good but would have been great if it was hot. Even when [... read more]

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Aziz  - 

Verified Purchaser

Hotel Camino del Mar: Anazing Resort

Everything was satisfactory beautiful landscaping very clean every where Food was good room service very good over all we were very happy aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

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Rick  - 

Verified Purchaser

Iberostar Origin Daiquiri: Room for major imrovement

Hotel is in declining repair, common areas, hall ways all in need of paint and updated lighting. Our room was ok but was missing light bulbs, very common theme in most rooms. Buffet was typical and menu never changed. Specialty restaurants were better option. Pool area was good but resort ran out of towels. Would not recommend this resort and would not consider returning. Beach area in terrible shape with no maintenance, no effort to fix walkways, tidy up loungers, groom the beach area.

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Private  - 

Verified Purchaser

Gran Muthu Imperial: The good and the bad

The good: - Amazing workers, and very hard working especially Yasmani, Ismani, Liuba, and Anniel Hernandez ! They are the ONLY reason we would visit the resort again as well as the other workers because everyone was respectful and great. - Beaches and pools were perfect. - entertainment every night and all dancers were phenomenal -Disco parties at night had amazing music and dancing. The bad: - Food was always slightly and sometimes severely undercooked (got sick even though I had immuniza [... read more]

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Private  - 

Verified Purchaser

Gran Muthu Imperial: It was good enough

It was good enough, but not good enough for a 5-star hotel The beach was rocky and small, had to take a cart to go to a sand beach. The food was not good. I've never seen such a small buffet. Almost no veggies, no olives, no shrimp, very limited snack in general. Only the desserts were good. We were given a shampoo only once. The staff was very pleasant and friendly. The staff gets 5 stars, the rest wasn't impressive.

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CanadianKate  - 

Verified Purchaser

Gran Muthu Imperial: Amazing!!!!

This hotel was absolutely perfect! It wasn't huge and had more of a small resort feel so it didn't take very long to get to the buffet/lobby/beach/pools/snack bar etc. The food was great- lots of variety. Even if they didn't have tortillas one night, all we had to do was ask and they made us whatever we wanted with the tortillas (tacos, quesadillas). The staff were unbelievable, happy, positive and willing to help with whatever was needed. Lots of adventures to go on as well to give variety. We  [... read more]

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Winnie  - 

Verified Purchaser

Hotel Camino del Mar: Good Hotel

Stayed week of Sept 13th-20th Check in was long as they only had one person doing check in and 29 people arrived at the same time. We requested three rooms together which we did get not side by side but all on the same floor. This hotel does not have elevators and our rooms where on the second floor there are 54 stairs you need to climb to get to your rooms. There was no bell boys to help with luggage same when it was time to come home. Rooms- large good space but décor is dated. Bathr [... read more]

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Capper  - 

Verified Purchaser

Starfish Cayo Guillermo: One ⭐️

I will start with the positives beach 🏖 amazing. Pools were good. Most of the staff were happy and friendly. Had a great excursion to Moron etc. The resort is in total disrepair except the lobby and bar area and buffet. The rooms need severe help. The response to issues was pathetic. No water sometimes at the whole resort. Stayed in a bungalow, it was dark and the shower had issues, tv had issues, safe was busted. Extra pillows in the closet were revolting. No mini bar as advertised just  [... read more]

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Private  - 

Verified Purchaser

Grand Muthu Cayo Guillermo: GRAND MUTHU CAYO GUILLERMO

We stayed at the Grand Muthu from 6 - 13 September 2019 travelling from Toronto on Air Transat. The mosquitos inside the Cayo Coco airport were awful. Everyone was swatting until we got to our air conditioned bus. It was the same leaving the airport a week later. We arrived late in the evening with 6 other passengers on our bus. Most of the tourists got off at the Melia Cayo Guillermo. Check-in was quick and our luggage went on a golf cart while we walked to our assigned building #4 over [... read more]

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Mario  - 

Verified Purchaser

Tryp Cayo Coco: Great Place to relax

this my second time at this resort , great food , great shows at night , the only issue was had no hot water for 2 days but not really a problem , if your looking to just relax and chill this is a great spot .

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Could have been better

Food is generally (breakfast, luch & dinner) decent/tolerable compared to other Cuban resort. Love the beach... not a lot of seaweeds or sea grass (haven't seen jelly fish... which is good); it's very calm and is pretty shallow from a good stretch; there's a good amount of water activities... but haven't noticed beach activities (like zumba by the beach). Unfortunately, there's no free recreation in the resort... i.e., indoor table tennis, billiard, etc.; although we went during MOSQUITO SEASON  [... read more]

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Laura1572  - 

Verified Purchaser

Tryp Cayo Coco: GREAT Resort!!

We had a great time at this resort - not our first time to Cuba but our first to the Cayo Coco area. It's a great area to just relax for the week as there's not much off-resort other than the usual excursions and the market a 10 minute walk away, although Steve and the rest of the entertainment team really keeps it lively on resort anyways! Check-In: We arrived later in the evening (9pm) and were checked in immediately...it was fast and very friendly service, and they even told us exactly wh [... read more]

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Completely dissapointef

The hotel has Nice modern design.but definitely benefit from a professional fumigation.mosquitos could eat you alive!!we saw cockcroaches on the food trays at the buffet,ants in the room.you could spend 10 or more minutes waiting for a waiter to bring water or coffee to your table.the beach and swimming pools are beautiful and well taken care off. Would not go back or recommend this hotel.

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Private  - 

Verified Purchaser

Gran Muthu Imperial: MGM Grand Muthu Imperial

Stayed from Sept 6-Sept 13 Beach: Pretty long beach, from the beach bar to MGM Rainbow is around a 1km walk and some change. Closer to the bar there are the seashells but the further you go left, it turns into sand. There is seaweed that washes up on shore, it was raked once on Wednesday but the rest of the week it just accumulated, especially after the big storm we got on Monday. We stayed in the furthest palapas to the left all week since the water had the least amount of rocks there. Since [... read more]

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Private  - 

Verified Purchaser

Memories Caribe Beach Resort: So so

The hotel was acceptable at best, but not great by any means. The food was NOT good by any means. Our room had a number of problems including outlets and lights that didnt work, ants, and an unusable mini fridge ( smelled like an outhouse) The staff was pleasant enuf but nobody put in a big effort. Dont even get me started on the mosquitoes!! Would rate as a possible 3 star but no more

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Private  - 

Verified Purchaser

Iberostar Origin Playa Pilar: Very nice resort. Friendly people all around.

Plenty of food to pick from. The restaurants a la carta were also nice and clean. Rooms are clean and well maintained. Good place to spend your vacation. Grounds are nicely landscaped and managed. Would go back for sure

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Private  - 

Verified Purchaser

Memories Caribe Beach Resort: Decent Resort, Beautiful Beach

Beach was amazing, but hotel room had ants and other bugs. The resort staff were always very slow to respond. Wifi only available in lobby. The buffet food was good, but don't expect anything fancy from their other restaurants.

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Private  - 

Verified Purchaser

Gran Muthu Imperial: Amazing Holiday!!

We were very impressed with the hotel. The rooms was great and very clean each day of our stay. Modern bathroom with rain style shower head. We had a king bed in our room with oceanview, bed was very comfrortable. Our maid created amazing decorations with towels and flowers on our bed every day. Our trip was from Sept 2 to the 9th and it was very quiet as it is low season. We had choice of lounges or beds with overhead pergolas. We spent most of our time at the pool area. Service at the h [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Daiquiri: Iberostar daiquiri

I hav been to the daiquiri 14 times enjoyedit each time.you get to know the staff and they become your family. It is a small resort easy access to every thing and beautiful beach.that you can enjoy a long walk to see the sun rise or later sun set.

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Malloy1979  - 

Verified Purchaser

Iberostar Origin Daiquiri: It's Cuba...and I love it everytime!!!

I have been to Iberostar Daiquiri 3 times. It is pleasant, beautiful and relaxing. The grounds are clean, precise and organized. The hospitality is amazing. Yanet at the lobby bar is attentive to your needs and diligent to ensure you are hydrated. The beach is beautiful. Miguel the lifeguard is so friendly and full of information regarding Cuba and all within the beautiful country. If you have a chance to take the bus to Pillar Beach; do it!!! The rooms are cleaned daily. Downfall; limite [... read more]

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