Melia Jardines del Rey: Big change

We spend a week at melia Jardine del Rey all together their was 14 of us ...the trip was ok not great....we had a great room building 1...service was good...we had to ask at the front desk for water...beer fridge was fill 3 times in a week....24 hour bar dint have food for few days no bread no fries....around 9 pm they were out of beer n wine at night..no towels for first 2 days....food was down really disappointed...this was r third time going to this resort....we found out that all Melia was o [... read more]wn by Cuban army...spain 20 years contract was up....if you wanted good wine we had to buy it....we found this time everything you wanted you had to pay for it....the beach r still beautiful love Cuba but nothing feels like the cuban experience.....everyone of us after eating in the buffet we all had bad diaria.....everytime so that put a big damp on our trip...shows really not much there...nothing like pass experience.....we think to take a break from Cuba for a few years 😶

Paradisus Los Cayos: Fantastic Resort

This was our first time at an all inclusive resort and the Paradisus Los Cayos exceeded all of our expectations. The hotel was very big and the grounds beautiful. The beaches have white sand and clear water. Our room was a nice and modern. The absolute best part of this resort are the people. Everyone who works here went out of their way to make our stay great and everyone was so friendly. We made so many memories with some of the staff and appreciate everything they did for us. Hope to make it  [... read more]back again someday soon!

Paradisus Varadero: Paradise at Paradisus

Had a great week. There was a few problems with our first room but they quickly switched us to a great room. Beautiful beaches! Great pools! Staff were helpful, attentive and extremely personable. Should have taken bug spray as I got a lot of bites.

Melia Cayo Coco: Fantastic resort

The Melia Cayo Coco is relatively small, with all amenities close to all of the rooms. The beach and water are excellent. The food at the buffet is very good, with a lot of variety. The rooms are spacious, with quiet air conditioning.

Melia Las Dunas: Great beaches, nice resort

We’ve been going to this hotel for the past four years because of the beach, resort and great staff! This year we were disappointed! The food just was not the same, hardly any entertainment and very low in staff. Good supply was low, the variety we were used to just wasn’t there, services in general have gone down! Beaches, sea and weather still great though!

Paradisus Varadero: Not As Expected

The grounds were beautiful and the food in the a la cartes was quite good. The buffet was ok. Our first room was a disaster eg, no door to the bathroom and no hot water. to name a few issues. When we complained we were quickly moved to a new and much nicer room. We were also given a free massage for our inconvenience which was very nice. We were both covered in bites by the end of our stay. After Bite is a real blessing.

Melia Peninsula Varadero: Beautiful, beautiful,beautiful

This is our second time at Melia Peninsula Varadero and it never disappoints, its beautifully laid out. Landscaping is outstanding. Beach was amazing. There was a wide variety of foods to satisfy everyone’s taste. My husband and I would go again.

Melia Varadero: Wonderful Vacation

The hotel was lovely and our room had a gorgeous view. The bed was so comfortable and our room was cleaned and restocked every day. We really enjoyed the food, the kind and attentive staff and all of the amenities. The hotel was close to the stunning beach and the ocean was breathtaking. We were utterly relaxed and well cared for and are counting the days until we can go back!

Melia Las Antillas: it was one of the best resort in Cuba

it was well organized .staff were very polite and friendly. but some of place of building were leaking it should be repairs. stuff were very polite and service was excellent .Melina hotel is one of the famous resort in Carrabin sea. we almost try to stay at this resort

Melia Peninsula Varadero: Beautiful, well appointed resort!

Grounds were well cared for and a gardener was always present working to keep them that way. No trash was ever in evidence, staff were so kind and helpful, making sure everything you requested was right there. No request was too great. Housekeeping always kept our room in a wonderful, clean state. Pool areas were clean and well kept. All staff were friendly.

Melia Peninsula Varadero: Awesome Resort

We had a wonerful time..the resort is one of my favorites...the food was great we didn't love everything but enough to keep us filled and happy...the resort is clean.. entertainment was great we enjoyed Alberto very much ...our fridge was stocked daily with water pop ans beer..Liane took care of our room it was always clean and fresh loved her little figures made of towels and blanket I really have no negative comments..I would go back again one day

Melia Jardines del Rey: Nice

Rooms were not the best had a lot of sewage smell no coffee in room Lots of plumbing problems Beaches we’re nice Pools can use some cleaning And chairs lots of mold Lots of mold on belcony and bathroom can use a painting lots of mildue First 3 days was good for food at 24 hr restaurant then all ways out of food.

Melia Jardines del Rey: Extremely disappointing

I was very disappointed with this resort. I did not get what I paid for. I was supposed to receive a number of upgrades that I did not get - at all. The first room I was given was a disaster - dirty, stained furniture, ripped bed sheets, the sliding door would not work, the windows were very dirty, and the beds were quite uncomfortable. I was eventually given a better room but the first two days of my vacation were completely and utterly ruined, and the Air Transat staff at the resort was no [... read more]t helpful at all. I was supposed to receive direct transfers to and from the airport, and that did not happen either. I did not receive any of the upgrades that I had paid for. This was supposed to be a relaxing vacation but it was just stressful and unpleasant.

Paradisus Princesa Del Mar: Great vacation!

This was my third visit to this resort and absolutely love it!!! Great service from all of the staff. Fabulous beach! Royal Service upgrade is worth every penny. We were made to feel like family.

Melia Las Americas: Lovely setting.

Beautiful beach and swim friendly water. Ample shade areas. The hotel and public areas are attractive and well serviced with bars and restaurants. Our room was showing its age regarding decor and the bathroom is certainly past its prime. Our section of the 3rd floor had annoying odours. The food was better than expected, I particularly enjoyed the grill section for fresh meat and fish. Overall a pleasant holiday.

Melia Peninsula Varadero: NOT HAPPY GUEST

THE GROUNDS WERE VERY NICE WOULD HAVE HELP IF THEY WOULD HAVE SIGN WHERE THINGS WERE GOING TO THE POOL AREA THE BEACH AREA EVEN THE ROOMS SOME OF THE SIGNS DIDN'T HAVE NUMBER OF THE ROOMS AND THEY ARE ALL THE SAME.. THE RESORT RESTAURANTS WERE GREAT BUT THE DAILY breakfast and lunch or even dinner buffet wasn't very good same food and didn't like the idea that the fish was out and not cover along with the meat they did have cold plates to keep them cold but not cover (with Birds flying over eve [... read more]rything in the food area all the time) didn't see Vegetable out at all. the only meals that were great was when we went to the on site restaurants . the front desk staff were not nice when we got there the rooms were not ready which is ok but we were up since 2 am as we have 3 hrs drive from the airport to be there 3 hrs a head of time we got at the resort around 11:30 am but when we got there they wanted to keep our passport to keep our room which didn't make since we said no we will hold them they said to come back at 4 pm which we did when we got to out rooms in which there were 3 rooms for 7 of us they were not the room that were on there web site when booking nothing was our room didn't have lamps shades, the beds were terrible one of the bed we asked to change as my sister hips were sore after sleeping one night on it ( which they did after telling them ) the housekeeping was ok we were left with no towel the 2nd day I called the front desk 4 time over 5 hrs and we didn't get the towels until 7 pm had to use our beach towels for a shower that night for dinner really not much entertainment was there we were in our rooms at 9:30 or 10 pm each night and the only entertainment that we seen was dancing a 2 songs that they sang they did have music going in front of the food and bar service we did go off the resort and took a bus to town and that was nice when ready to leave we had to be out of rooms at noon and we didn't get our bus back to the airport until 5 pm it was late but checking out we asked if we could keep the beach towels so we could swim and the answer was leave your passport for the towel the towels were worth about $4.00 each didn't make since we check out and waited for the bus for 5 hrs this was my first trip to Cuba and for a 5 start resort it wasn't worth the cost of $1190.00 I was very upset and very disappointed and having the front desk and the housekeeping service the way they were was a disappointment.. I left something for the housekeeping everyday that I took with me and still was treated this way we did tip all the waiters and waitress even after we were treated the way we were not all the staff was bad the bar staff and servers were good very sad having my first trip to Cuba leaving a bad taste Betty P

Melia Las Americas: Loved Our First Cuba Trip

The hotel was good, staff was excellent and made our stay special! We plan to return for another stay in the future!! The rooms were adequate, beds need to be upgraded. The beaches were well keep and very safe. Really liked the fact we could walk to golf course!!!

Melia Jardines del Rey: Deffiently worth it !!

Overall the resort and the people working there were very good & helpful for whatever you needed.The buffet had lots of options . Snack bar was great & the dinner’s were very optional for different food styles and very classy looking. The beach words can’t descirbe , have too see with your own eyes

Melia Varadero: Great vacation!

We loved this resort! The beach was great and was such a close walk from the main building. The water was turquoise with soft sand leading into the shallow area that went pretty far out. The staff was so friendly and helpful anytime we needed assistance with anything. The entertainment was fantastic and the bartenders were skilled (especially the mojitos). We thought the food was good, especially the Mexican restaurant & it was easy to make dinner reservations. It’s not a large resort and it w [... read more]asn’t crowded even though it was at capacity during our stay. All in all a great experience so we will definitely be back.

Hotel Vigia: Could be an amazing resort

This is a small intimate hotel, that is not maintained. It was unclean with burned-out outside lights and no hot water during the day. The fridge was never stocked unless we specifically left a note for water. We found cockroaches under food plates, and did not like that the food was the same everyday, and not very tasty at that. Staff seemed unhappy so at times were rude. Nothing to do at the hotel as there were no amenities and no organized activities. Only plus was the beach is beautiful [... read more] - white sands and clear water.