Resonance Blu Varadero: Good value and family friendly

The grounds are beautiful and well kept with kind groundskeepers who give origami gifts made of flowers and leaves to children which is beautiful. The buffet is a little bland and generic - not enough flavourful carribean food for my tastes. Bathrooms need serious upgrades and the pool floors need refinishing as well, but overall for the price and kind staff and family friendly nature

Resonance Blu Varadero: Great time

The grounds were beautiful. The beach was amazing, and surprisingly the food was really good. The only complaint is the wait staff in the buffet are not to eager to wait on you for drinks. But all in all it was a beautiful resort and I would return

Memories Paraiso: Disappointing first trip with my daughters.

I've been to Cuba (Cayo Coco) in 2015 and had a wonderful stay at that time. This was my daughters first trip to Cuba and we were hoping to make wonderful memories. We were staying at the Memories Paraiso Resort. We had a few cloudy days with strong winds which made swimming unsafe. We still managed to explore and have fun at the beach. There was one day where the kayaks and catamarans were avaible for sailing. I was disappointed with the rooms. Our first room smelled like cigarette and t [... read more]he toilet wasn't functionning. We lost our afternoon at the resort waiting for another room. The staff was friendly but the wait was long. The buffet could not accommodate everyone and the food was mostly the same most days. Frequently, there was no water to flush or shower. The telephone lines weren't working and we were asked to go to the lobby desk for assistance. My daughter got very sick on food and without running water this was a horrible experience. It was difficult to find an extra roll of toilet paper and plastic bags. The maid gave us the ones that were in the Lobby bathrooms. The rooms and equipment need TLC (many broken lounge chairs, unrepaired signs, broken boards on the boardwark to the beach). We had mold on our bathroom walls where the towels a hung to dry. Only hot dogs and hamburger were available at the pool grill on most days. We did manage to make the best of what we had and make some memories but I will definitely not be returning to this resort.

Grand Memories Varadero: Horrible Resort

We paid extra for early flight and had to change rooms 3 times, one of the buildings did not have hot water and only noticed when our friends asked us if we were showering before dinner , they said "no hot water", Glad I was not in the shower. Staff was aware of this because the solar panel was down and knew we would complain. 2 days , no maid service. Towels always came between 430 and 600pm. Some food at the buffet was luke warm. Bars kept running out of things, orange juice, can't make rum pu [... read more]nch with orange pop, or no Grenadine. Our card did not work in the lock and have had to go down 4 times in 1week , maintenance person told us lock was defective and customer service kept blaming us saying it was in my cell phone case (specially for credit cars) or I must have it too close to my monies. My husband had his in his shorts not close to his money and it did not work. The teller/bank would only give me $10 pesos max when changing money, most time it was only $5, was a waste of time having to go down on a daily basis and wait in line, each of our party of 5 were sick at least one day. I saw the pool bar using tap water to mix the pinacaloda mix. The restaurant at the pool bar was shut down and so was the women's washroom, had to go all the way close to the buffet to go to the bathroom. The change towel place near the quiet pool was shut down and had to go all the way to the noisy pool. Staff spent too much time on personal cell phones than ensuring you had a good vacation. Complained many times to the customer service area (closed room with all glass) don't know if it was sound Proof as many unhappy patrins . Gave us 2 bottles of rum after arguing with them for our troubles, 2 cheap bottles of rum will never replace the money spend on our so called vacation. Best time was going on the catamaran . well worth the price. 10th time in Veradero and 3rd time at this hotel, 2 timers under RIU and will never go back my husband stayed 5 extra days because he is retired. Tried to contact him 16 times when I got back and reception only picked up the phone 2 time of which one of the calls was disconnected while I was taking to him,. Managed to get an email address for the manager at Grand Memories and it took 2 days to get the message to my husbands room. I would hate to think what would happen if there was an actual emergency.. Our friends had to wait 5 days for a remote control for their TV and our phone in the first room did not work.6 out of 10 people we spoke to would never come back again. I wish I can re-do my vacation all over again.

Memories Jibacoa: Memories Jibacoa

Taste of Paradise We arrived at Jibacoa at midnight, but didn’t not see what was awaiting us until the next morning. What a site for winterized eyes to see! From our balcony to the left was the blue Caribbean sea and to the right was a large structure to be explored. It didn’t take long before we explored our new vacation site. What a discovery – a swimming pool the size of football field- a stage for entertainment- a games room—shops for souvenirs or spirits- a main dining room steps f [... read more]rom the inviting lobby and bar- the high ceiling gave us a sense space. On the way to the dining room was the activities board which kept us up to date on things to do from 9 to 4:30: Walking club, swimming and aqua fitness, Spanish lessons, dance lessons etc. All yours to choose or ignore. The grounds were so well planned and groomed with many Bougainvillaea bushes in full bloom. The clean and sandy beach was a delight as was the nearby open-air restaurant where we feasted occasionally, the Piano Bar and other restaurants kept us on the go day and night. We were pleased with the size of our room and bathroom. From the first day to the two weeks that followed we were in a dream setting, working out in the gym, snorkeling in the sea, dancing every night to Cuban and Pop and Jazz music. Loved the Aqua show, the Opera and more. All of these events were supported by warm and caring Cubans. Meals offered a range of choices: breakfast menu included croissants with fruit and fabulous omelets created by a six- handed chef who managed to keep three burners going at once. Other meals were presented with much variety such as cheeses, spreads, juices including papaya and yogurt drink just to name a few. Main dishes such as chicken, turkey, ham, and beef stews and even rabbit were served. Veggies as well as soups were plentiful. For dessert the tastiest chocolate ice cream and numerous pastries. We appreciated the many restaurants and were entertained by talented musicians. We were delighted with Memories Jibacoa and hope to return at a future date. Naturally not all was perfect in Paradise. The air condition was too noisy and did not always give cool air (preventing a restful night). The balcony patio doors had no screens (no problem in the daytime, but at night mosquitos were a worry). Screens would help on cool nights and would save on electricity costs. All considered, we came home packed with wonderful Memories of Jibacoa.

Memories Caribe Beach Resort: Paradise

Thank you Cuba and the amazing staff at Memories Caribe at Cayo Coco. The only condition we hoped for was blue seas, palm trees, white sand beaches, some sun and a cool drink. Everyone at the resort went out of their way to make our stay close to perfect. We would highly recommend this resort to anyone as long as they keep an open mind and remember this is the tropics and we are here to try and experience other cultures. We also want to thank the amazing crew of Cubana Airlines. The landing at  [... read more]Pearson Airport was perfect, despite 115 kilometre winds at touch down.Best flight ever.Lastly our trip advisor, Jack Gentile at TripAdvisor, thank you for understanding us and directing us to the right property and helping us understand Cuba and her people. Our only regret was that it was only seven days.

Sol Turquesa Beach: A great week away

The grounds were lovely. The five pools were beautiful, and each one offered something different. There were a lot of stairs. On our last afternoon we learned of an alternate route with no stairs! But, we were up for the challenge - with our fitbits, we surpassed our goals everyday! Walking on the beach was very therapeutic, and we definitely wanted to store those memories! We loved reading on our balcony - sitting on the very most comfortable chairs ever! Staff were friendly, and helpful. Our r [... read more]oom was great. It really was a fantastic vacation. Thank you for the recommendation Amanda.

Sanctuary at Grand Memories Varadero: Great resort

Our week at this resort was not only relaxing but fully enjoyable from the facilities to the staff we will return and recommend it highly. The grounds are very clean and very well maintained, the beach was clean and raked daily, the drinks were good and bartenders always had a friendly smile on their face and a warm greeting..

Resonance Blu Varadero: Nice resort but not worth what we paid.

As expected the beach was beautiful. Never had any issues finding a decent spot. The beach bar however closed down at 4pm and started running out of stock fairly early. The pools were decent but like the beach bar it also closed early, around 6:00. We found it strange that the adult outdoor entertainment(live music and dancing) began at 7-8 followed by kids entertainment 8-9. Shouldn't it be the other way around. Theater entertainment was average and nothing much going on after that. Food was b [... read more]etter than expected with good variety. Overall it was a relaxing resort but if you're looking for night life entertainment you may want to look elsewhere. This place seems to aim more towards younger families.

Memories Flamenco Beach Resort: Great for families not for romance...

The resort it self was ok, to many rooms and not enough amenities (pool space, dining, bars) that said, if you are looking for a family vacation resort this is the spot. The staff are amazing; the beach is BEAUTIFUL*****, which in turn make up for some of the short comings. Everyone one complains about the food, towards the end of our week it did seem a little repetitious, but was far better than the last three times we've been to Cuba.

Sanctuary at Grand Memories Varadero: Beautiful s

Staff my room the pool the food lots to choose from the long walks on beaches everything was great. The room was large and I liked the two bathrooms and the supplies in the fridge and the garders they always had a smile.

Resonance Blu Varadero: Extremely run down resort!

This was obviously a beautiful resort at some point in time. The grounds are still well maintained. The rooms were in need of freshening, broken grab bars in the bathroom, rusty fixtures, many paint scuffs, etc. only one towel a day allocated to guests. no facecloths. No hot water in an entire building. some guests we spoke to had no shower curtains. Food was sub-par, barely warm. many times there were no plates at the buffet. Power interruptions every day we were there. Only every thi [... read more]rd or fourth light on at night along the pathways, making for pitch black walking. Many of the small golf cart/transport buses had no lights, therefore no warning of one approaching in the darkness (electric so almost noiseless). No wifi. A lot of extreme drunkenness that was not policed in any way. One dip in the pool left my brother with itchy skin all over. Beds were very uncomfortable, and set on wooden platforms with pipes holding them up. Pillows could hardly be classified as pillows, do not know what they were stuffed with! Huge line ups for customer complaints and many unsatisfied people. Staff were friendly and as accommodating as they could be under the circumstances. I would never return.

Resonance Blu Varadero: Disappointing

Went to Cuba with an open mind....knowing it wouldn't be the same as DR.(Dominican Republic). Memories Varadero Resort was basic, and should now be a 3 star rated Resort not a 4.5. The new owners have let things slide, there is a ton of maintenance work to be completed. Food was good but certainly not great. No salad bar, never saw a tossed salad the whole week and no smoothies at breakfast. This is a large resort, so be warned you will be doing lots of walking from place to place. At nig [... read more]ht, there is very little lighting so extremely dark when walking around. Funny to see some of the "regulars" using flashlights when walking in the evening !! Staff not nearly as friendly as those in Dominican however they were generous with the rum. Rooms were old and dated. Plumbing was inadequate. General maintenance was very poor. We had to change rooms the second day because there was literally no hot water in our room. The plumbing was awful, toilets don't flush well at all, most items in bathroom were rusty and dirty looking plus the sink tap was not installed properly and leaked all over our sink. They gave us a new room fairly quickly however , although an improvement to the first room, it certainly wasn't much better. Beach is beautiful , lots of white sand and hardly any vendors at all. The pool wasn't as clean as it should have been but with so many folks swimming with sun tan lotion on etc, no wonder the pool water seemed greasy. Just be prepared for some things such as power going out everyday around lunch (if this happens when you are eating lunch it means no hot food, no coffee etc). Many times they ran out of bottled water which is a big disappointment as well. The font desk also gave my husband the wrong passport when we checked in.....so do check your own passport when given back to you. This was a huge issue to resolve as most of the staff do not speak good English so the language barrier was a huge obstacle in this particular case. Please change the rating for this resort to advise travellers of what to expect.

Sol Turquesa Beach: cheap and cheerfull

Good value for the price food is ok Nice beach great pools rooms were clean but in need of some minor repairs and upgrades which they look like they are starting to bring the grounds and rooms back in line . This resort is located mostly on the side of a hill has a great view of the ocean I would not recommend this resort with someone with walking disabilities But for us it was great climbing stairs kept us in shape.

Resonance Blu Varadero: Very disappointing to say the least....

The hotel badly needs repair. The grab bar in the tub came off in my hand. The tub was very old and the taps and shower curtain bar were moldy and dark.The bed had springs in the mattress that stuck in my side. The one pillow had two lumps on either end with nothing in the middle. The TV worked occasionally but the sound would blast you out of the room but to try to turn it down and it would turn off. No face cloths at all. No plug for electric hair grooming. The food....just not up to any kin [... read more]d of standard, very hit and miss, with so much salt, hot dogs, some kind of sausage meats?? If we didn't have the Diamond Club Room I would have left. Overwhelming noise in the central lobby with voices echoing and magnified off the stone archways. So, so, many young drunks roaming unchecked. The people, maids, waitresses were very good, professional, kind and hard workers. The grounds were well maintained and the flowers, hedges, palm trees were lovely. The mobile buses that carry luggage, passengers, and supplies...most did not have headlights or horn or bell to notify you that you were about to be run over on the pathways. The bottom line....it was not at all what was advertized.

Sanctuary at Grand Memories Santa Maria: Good resort

Great service with check in, nice lobby area with bar, rooms are nice, some updated and on one of 3 floors which is a nice height. Great beach, pool is really nice with lots of lounge chairs and shade

Resonance Blu Varadero: Good Resort!

Huge resort, meaning lots of walking to get from place to place. Rooms were very clean although it's not the most comfortable bed. Food is pretty good. Lots of different bars all over the resort. It's nice having the quiet pool and the activity pool so there's a spot for everyone. Variety of younger people and older people. Lots of activities going on daily and staff were very friendly and inviting. Overall nice resort!

Memories Caribe Beach Resort: 1st time to cuba

Caribe cayo coco is a beautiful area! the beach, grounds, pools and rooms are kept very clean. The staff are very friendly. Being my first time to Cuba I was very nervous about safety. This resort is very safe and you can easily leave the things that you take to the beach and pool on your chair and nothing gets taken. If you have trouble finding a beach chair there is always someone there to help get you one. There was some issues with public bathrooms not being stocked with toilet paper or n [... read more]ot all public washrooms working. My advise is to pack tp and Kleenex and carry some with you at all times.

Memories Paraiso: Not so amazing

First, we are not fussy eaters and only wanted decent meals and peace and quiet. After a 2 hour bus ride from the airport, arriving hot and tired and hungry, we had to wait 5 hours for our room to be ready. While waiting, our luggage sat outside by the main front door. After 5 hours the room still was not ready so we demanded another room. Too bad. It was right behind the theatre which we didn't want as we go to bed early and it was quite noisy. We had NO HOT WATER for 3 full days. Finally p [... read more]ut us in another building. Grounds not bad, but too long of a walk from our building to the main lobby and dining room. Dining room (buffet) was sooooo noisy we couldn't have a quiet conversation with each other. The servers would collect the dishes and throw them into a box.Lots of food but repetition every day. Stay away from what they call beef. It's like no cow I ever tasted. Beach was nice, could walk for an hour and still more. The canapys were so close together on the beach that you could see the white of your neighbors eyes. The maid was nice and the room clean. Other than that I would rate this a 3 star at mostand that's pushing it. I would definitly not refer it to my friends, as most of them like peace and quiet also.

Royalton Splash Punta Cana: Amazing Resort!!!

Everything was so clean! The food and drinks were amazing 😃 The beach was clean as was the water park. The weather was also amazing! I can't think of anything we didn't like. We would happily return in the future for another vacation!!