Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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RaeL  - 

Verified Purchaser

Riu Emerald Bay: Clean

Hotel was great, very clean & accommodating. Great food and lots of variety to choose from to eat. Huge hotel, only a couple complaints, the elevators were very sketchy, as in they always felt like they were going to break down, also the girl at the front desk did not speak English, I just think if you are on the front desk you should know both Spanish & English. Ocean was clean as was the beach, the pools were disgusting, there was a floating poop the one morning & the next day there was a dirt [... read more]

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Private  - 

Verified Purchaser

Riu Palace Antillas: Rui Resort

This was a wonderful vacation beautiful Island and terrific food. The only thing was the bathroom in my room could have been cleaner, I would probably stay on the other side of the Rui were it is a little more updated, the side that allows children only because it seems the rooms may be better.

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Snowbird23  - 

Verified Purchaser

Riu Flamingos: wonderful budget minded family holiday

Riu Jalisco was very well maintained. Clean and well groomed. Basic rooms small but we got a steal and just went there to sleep. Beds very comfortable. Staff all very polite and accommodating. Downside was the gym which was not well equipped and many machines were out of order. We were able to get by though. I did miss the second little swivel mirror usually equipped on the wall which I use when getting all done up. I didn't bring one as I assumed there would be one. Food was A1 and a great vari [... read more]

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Roxie  - 

Verified Purchaser

Riu Flamingos: Fantastic resort

We loved our stay at the riu Jalisco...Sunwing rep. helped us out with any information we needed...Food excellent. Pools and beach fantastic. Nightly entertainment was the best...All kinds of things to do....

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Private  - 

Verified Purchaser

Riu Palace Antillas: awesome

food is very good , we will be going back next time we will take a higher sun screen , it's a very hot island , never seen a dirty bathroom once , its a happy place , tip a dollar they are happy about it

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Mya18  - 

Verified Purchaser

Riu Palace Tropical Bay: It was not what one would expect for a riu palace 5 star

Resort was immaculatey clean,staff very efficient. Found this resort lacking in many areas though,no sports bar,24 hr snack shack lacking in variety of food and what they did offer was bland and not apetitizing .Our room had an odd odor that was not pleasant but hard to identify. Food was okay but not fantastic for a 5 star and for what we paid and expected. Hard to enjoy the beach because it was full of people trying to sell u ‘party packs,anything u needed to needed to feel good they had itâ [... read more]

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Gina  - 

Verified Purchaser

Riu Palace Costa Mujeres: Very modern hotel

I loved the resort, we had an amazing time. The staff was awesome, although they were not always understanding our English language and that made for a few amusing situations. One thing I didn’t like was the open concept washroom. You have a bathtub in the middle of the room. No privacy for dressing and undressing unless you like doing that inside the shower. That made things somewhat uncomfortable. Lastly, we had unrelentless high winds 7 out of our 11 day stay. Unable to partake in  [... read more]

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Private  - 

Verified Purchaser

Riu Republica: Beautiful resort!

The hotel was beautiful, we had a great view of the garden, pools and water slides. The beach was so clean and water was clear most days. Big waves but still fun to swim and watch. Amazing sunset behind the trees most nights. Food was excellent and had lots of options for everyone. Italian restaurant was our personal favourite. Parties and staff had lots of energy and there was different music for everyone at each of the pools. Waterslides were excellent and used them every day. Overall 10/10 wo [... read more]

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Private  - 

Verified Purchaser

Riu Guanacaste: Very good experience

The Hotel has all what we need and want. Very clean. Good food, every night had different entertainment. When we askef to change room, our request was accomodated. Very good lonf beach. Merchandisers were not too annoying. I only can complain that nobody tald us that flight is delay for 4 hr before we checked out. I think they want us to leave room at 12.00 pm. If we knew about flight delay before checked out, we would stay longer in room. It may be inconvenient for them.

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Private  - 

Verified Purchaser

Riu Palace Antillas: Great food and location but dated

The food is amazing! Unfortunately the hotel is dated, the beds weren’t very comfortable and we needed someone to do repairs twice while we were there for the week. The pool and beach are great and the staff are very friendly.

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S&I  - 

Verified Purchaser

Riu Republica: Riu Republica

We spend amassing 8 days in Riu Republica , Punta Cana at the end of November All inclusive vacation was booked trough Tripcentral almost at the last minute and all trip was more than satisfying ,smooth and incredible for us . Resort was immaculate, clean with beautiful grounds . Modern clean and spacious room and bathroom , unexpected balcony view was bonus that made our stay even more special . Food was amassing ,fresh fruit and variety of daily made meals and choices for everyone. Pools we [... read more]

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Abz2521  - 

Verified Purchaser

Riu Palace Antillas: Overall Awesome Resort!

I really enjoyed the beaches, food and entertainment! Room I was upgraded to a top view which was a big bonus! Only downside I would say is due to a bad back I expected better beds because I did not have good sleep at all. I have been to other resorts and spent less and beds were much more comfortable. Please make that an improvement for the future.

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Private  - 

Verified Purchaser

Riu Playa Blanca: Great Experience

Newer hotel. 10 minutes from the airport. Nice grounds and gardens. Rooms were large and spacious. Food was excellent. Always enough and many varieties. There are 3 pools and you could usually find a chair with shade. The beach was OK. The tide comes and goes so there are usually large waves and undertow. You could always get a spot under a palm tree. Very family oriented. There were many large families with many children. Many Spanish take their vacation there as well. Sometimes you need to b [... read more]

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Private  - 

Verified Purchaser

Riu Palace Costa Rica: Wonderful vacation........

Beautiful hotel, great facilities, wonderful and helpful staff, perfect room, good food,very good entertainment. The only thing that was not up to par was the beach. It is not like it is shown on the attached photograph.

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Private  - 

Verified Purchaser

Riu Emerald Bay: Beautiful Beach

What a great 2 weeks at the Riu Emerald Bay .. amazing beach went swimming everyday , food was great and always a such variety for the whole time . Entertainment had great music and dancers, loved the best couples show .. funny 😄 very clean throughout and beautiful ocean views from the rooms . Staff work very hard and we’re all great .

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Private  - 

Verified Purchaser

Riu Republica: What a fantastic resort- first class and worth all 5 stars from start to finish

Don't spend another minute choosing another resort- Riu Replubica is simply the best 5 star resort in the south for your money..it was very helpful we could avoid Toronto airport (went out of Hamilton) but we never expected the place to be so immaculately clean and well served with happy eager people! Our food expectations were "all inclusive" but we really did enjoy all the variety and the a la carte options were nice - but the buffet for all 3 meals could not be beat! Our room was very comfy a [... read more]

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Private  - 

Verified Purchaser

Riu Playa Blanca: Amazing Resort

The Hotel is well maintained very clean, especially the washrooms (rooms, lobby and at the beach) All surrounding seems to be spic and span, there's always employees around ensure everything is in order. Food is excellent especially the Bar and grill at the beach...awesome food.Employees are very friendly and very accommodating. Our request to be moved to other room as we have small kids, they ensure that we are happy with the switch. Even though they allow locals in the resort, they are all ver [... read more]

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Private  - 

Verified Purchaser

Riu Emerald Bay: ok

rooms nice service staff very good pools dirty food average activities outdated needs lots of updating more current food choices better activities closer to gold zone activities more access to shopping

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Private  - 

Verified Purchaser

Riu Palace Pacifico: Wonderful relaxing holiday

2nd visit to a riu palace. Love the new system with no reservations at specialty restaurants. This works great and most times we walked right in, with only twice waiting for 15-20 min - so much better than having to reserve ahead of time. Excellent drink service around the pool during the day. Servers asked us frequently to take our order, got it right and delivered it quickly. Food, as always, very good to excellent. Rooms and bed comfortable. Hair dryers could be updated.  [... read more]

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Robbie  - 

Verified Purchaser

Riu Santa Fe: Just Amazing !!!

We have been to a lot of resorts but this one my wife felt completely safe to be by herself. The food and staff were great. Every where you looked they were cleaning, out door fans, floors etc.We would highly recommend this resort to friends and family. they had something for everyone children to adults. The sun wing staff were also super nice and helpful.

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