Memories Caribe Beach Resort: A great experience

Had a great time. Staff was wonderful, location was beautiful. I enjoyed the food. Beach is lovely, pool was clean. The only issue I had was tissue. For a couple of days there was not toilet paper in some of the washrooms. So bring a roll. We did not have a renovated room but everything worked well and was located so closed to everything. Also a very short bus ride to the airport A good bang for your buck.

Memories Flamenco Beach Resort: Great Vacation

First the great - beach was awesome, staff friendly and always willing to accomodate. Shout out to Joel at the martini bar, Yurita our maid, the evening grill guy who made me stir frys and the pizza guy in the snack bar who was constantly busy. The resort was very clean as was our room, drinks were very good and the rum and beer flowed freely. We did find the resort crowded, they were at capacity and sadly this showed. Trying to get a lounge chair at the pool was near impossible after 8am  [... read more]and I'm sorry but I was on vacation and refused to get up at 6am as some guests were doing to secure a lounger. As well if you didnt get to the buffet early there were line ups for a table. Linens were in short supply and we had one facecloth on the first day then it was never replenished. We did ask for extra pillows and were able to have these brought to our room by the lovely Yurita. The food was about what we expected for Cuba - we did not go hungry but it was difficult to find food that was more than luke warm at the buffet - hence the stir fry. In terms of value for your dollar - this was not an expensive place to go in comparison to Jamaica or other islands and while we had a great time (due to positive attitude and the people we made friends with there) I think I'll spend a little more next time and go to a country where they dont struggle so much with accessing supplies. The weather was great when we were there and thats what we went for. If you want gourmet food and luxury bedding and towels dont go to Cuba!

Memories Jibacoa: Very nice resort ...amazing

The grounds and hotel were very clean. Staff was very friendlyand went out of their way to ensure our stay was pleasant. The international restaurants were very good. ..............................

Sol Turquesa Beach: Fun time!

Built on a hill, lots of stairs but didn't mind them (good exercise!). The staff are pleasant and fun, they are always smiling and ready to help you. Would highly suggest to check this resort out! We had a great time.

Memories Caribe Beach Resort: Expectations Exceeded!

This was our first trip to Cuba and we were skeptical after hearing all sorts of horror stories. However, we were blown away! The beach was phenomenal. The water was clear, warm, and we could walk for hours between sand bars at low tide. We even did some snorkeling! Check in and check out was fast, simple, and hassle-free. We had a late flight and were able to use the courtesy suite to clean up prior to flying. The room was in good order, whereas a previous resort experience was filthy. Nice c [... read more]hange! The snack bar was 24-hour, so whether we wanted a cappuccino, mojito, or cheese burger, it was available. Great option for those from different time zones or with very early/late flights. The food may not have been Michelin 5-star, however we never had any issues finding good tasting, fresh food. The desserts were beyond amazing. The creativity, the pastries, the flavor! I'm still craving the pizza from the beach snack bar. The serving staff never let a dirty dish sit on the table and refilled drink glasses almost before you realized they were empty. The decor of the rooms was dated, however they were cleaned every day and a fresh bottle of water provided. Our mini-bar was not stocked, however we did not pay for a mini-bar package, so we didn't expect anything to be there! The efforts of the landscaping crew was quite something. Not only were room blocks being renovated, but the gardens were being refreshed and new plants put in as well. Even while working, the staff would make a point of greeting any guests that walked by. I would happily recommend this resort to others going to Cuba :) Say hi to Roberto the flamingo when you arrive!

Grand Memories Varadero: Disappointed resort

The resort was run down a little. The cafeteria cleaningness was disappointed. Beach was fantastic other than having to fight for a long chair. Bars were great and service overall was good. Didn t qualify as a 4.5 stars.

Resonance Blu Varadero: Best overall resort

The resort was perfect. Drinks were great, rooms were good, and the food was good. They know what they're doing, I didn't get a hangover once. Rooms had air conditiong, a mini fridge, and two spacious beds. Room service was done every morning and we were not afraid at all with leaving our belongings. The lady that tidied our room up was very nice and we had complete trust in her. The food was great in Cuban standards. I had the fish almost daily, freshly cooked right in front of my eyes. We als [... read more]o checked out the restaurants; Japanese and Cuban. They were both delicious and the Portion in the Cuban restaurant is enough to feed a family. The staff were very friendly, the boss is very genuine. We were very outgoing, we made friends with almost everyone in every age bracket. The staff was amazing, really took care of us and we talked to them like we were Cubans. We made friends from the upper management all the way to the nightly security guards. Honestly great people, treat them with respect. Their jokes make you have an ab workout. The people you meet down there is from every part of the globe; Russian, France, UK, Canada, US. Great people all around. However we outdrinked all of them. Genuine fun loving people! Overall the resort is great! It's big, tons of stuff to do, snack bar is open 24/7 with selected choices. The beach is just captivating, you can see the stars in clear view anywhere. I will make a trip back soon PS: make sure to leave the resort and enjoy Cuba to its fullest extent. I went during a university break and it's not overcrowded.

Memories Paraiso: worse hotel ever.

I have never make comments about others hotels we have stayed before, but this hotel is the worse hotel, Just the workers are very nices and the beaches. Washroom flooded, plug with excrement, no water, able to get Clean beach towells after 2 days. The food was the same for lunch and dinner every single day. some over cook, others almost raw, flies where complement to our food. It look to me that managament dont get involve or dont care about the problemsat their hotel. It seem to be very com [... read more]mon in the memories hotels chain.We as a family had a good time with the mosquitos, our legs, arms are proof of that. I wonder if Sunwing is aware of this problems. 99%of peoples that were with us at the resort have the same oppinion than us. Hope in the future not to fly Sunwing too, no visa no food. Thank you.

Grand Memories Varadero: nice place

the grounds are well kempt. The pools(2)are beautiful though only 4 ft deep at the deepest. finding loungers was no problem , finding a shady spot a bit difficult at times. My room was nicely located about a minutes walk from the pool , over looking adjacent hotel buildind across, the pool to my far left and tennis courts to my right. I am pleased with my room, although I really don't have much experience with hotel rooms. Climate control, I think , was exceptional: the room adjusted temp very q [... read more]uickly. Very nice bathroom, lots of very hot water in a huge tub with supplied bubble bath. Nice towels, a bar of soap that lasted my entire stay(no waste),and nice sink on large counter. they had a 120 volt plug in for the hair dryer - suitable for charging devices vrs a 240 volt adapter.The washroom was kept clean as was the room -my maid was quite attentive although having my fridge and bar stocked was most easily done by myself relatively cheaply at the resort store eg: $3 for a bottle of rum, $1 for a can of beer. The food was better than expected , wide variety, well cooked, no unpleasantries after. The coffee was quite good to.A good practice is to stay near a washroom for an hour after eating or coffee. Sit down, relax, enjoy Service was spotty:very good and not so good. Tipping helped, tho not always The excursions were quite remarkable ( coming from a novice) and were also very good value before the exchange rate. People are friendly and mostly sociable. Tour Guides and Vacation Reps are well suited to their jobs and are very helpful and pleasant. The resort beach was very nice, tho I heard loungers and shade were hard to find earlier in the day- mid morning. I would arrive about 3pm and be able to use 2 loungers -1 in the sun, 1 in the shade. Be careful and be sure the lounger you select is not broken and will hold you weight. Entertainment nightly and thruout the resort although I mostly did not participate as I would be in bed early due to an eventful day or a venue the next.I guess you could say I enjoyed a quiet stay.

Grand Memories Varadero: Save your money go elsewhere

Beach was good, however the rest needs improvement. Been to Cuba three times and Varadero before, however building we stayed at had no hot water whole week. Had to corner the cleaner on fifth day to get clean towels ( only hand towels available). Washrooms almost never have toilet paper, seats, and only one of five sinks works, and no paper to wipe hands (hand dryer never works) Much open wiring everywhere you look, as things break, they don't get fixed. Bar service good, reception service at n [... read more]ight rude after flight was cancelled had to stay extra night. Given card keys that wouldn't work, had to keep walking back in rain 3 times to reception to tell them cards not working, finally they called maintenance guy who got us into the temporary room around 3:00am, spent next hour trying to sleep with all the mosquitos in the room. Left next day, only to find that the bed was infested with Bed Bugs, now trying to exterminate them from the house, probably have to call a professional as they are extremely difficult to get rid of. Beach was nice. Food the usual Cuban food that has little flavour, wine is acidic - don't bother drinking it. Stay at a different resort, this one is too big and has too many problems that are not getting fixed, just like Havana which is literally crumbling to the ground - too bad. Don't normally complain, but it was just one thing after another at this resort.

Memories Flamenco Beach Resort: The girls hit Memories Flamenco

I spent a week at Flamenco with my two daughters (13 & 15 years old). We had a great week, room was clean and very well taken care of over the week, staff was generally very friendly and I found it easy to have answers to any questions, the food was perfectly ok and a lot of variety, despite hearing that the buffet was not great. We a;; burnt out on it after 6 days but all in all, it was better than I thought. The pools were a delight, swim up bar, my first experience with that, was fun and  [... read more]easy, great morning latte's, gardeners, two in particular, were thoughtful and engaging and we got daily fresh coconuts to sip on to rehydrate.... I missed seeing and being part of local Cuban community because Cayo Coco is strictly a resort island but had some sense of locals by having good conversations with a number of the staff. Really lovely bunch of folks. I wasn't always very clear on when to tip or not tip but you sort of figure that out as you go and I didn't feel any particular pressure to do so. We did a 1 day excursion on a catamaran and that was fabulous! The clear water is surreal and temperature was lovely and refreshing! My girls and I left feeling that we had had a really good vacation, made some great connections with staff, had great laughs and lots of relaxation.

Sol Turquesa Beach: Fabulous Vacation

We recently returned from a week away at memories Beach resort Holguin. It was a beautiful resort with tonnes of helpful and friendly staff! The beach was beautiful, and the pools were plentiful! Food was OK -- but typically Cuba food.

Grand Memories Santa Maria: Great stay

Enjoyed my recent stay at Grand Memories at Cayo Santa Maria. Incredible beach. It is literally breathtaking. Our maid was fantastic and provided top notch service. The restaurant, front desk, bar staff and groundspeople were all very helpful and courteous. The buffet was a little repetitive but very delicious. The evening shows were delightful. There was a nice selection of a la cartè restaurants to choose from as well as a good variety of excursions to enjoy. We had a bright, clean room with  [... read more]a great view of the ocean. My daughter and I had a very enjoyable and memorable stay.

Grand Memories Santa Maria: Beautiful Beach

The resort was so-so. The rooms were clean. The bathrooms outside of our hotel room were rather dirty. Not all toilets worked. Very friendly staff. We had a pair of shorts and a backpack stolen off our balcony. We were on the bottom floor but it still would have been a workout to get the stuff. Make sure you take your stuff in at night. Hugh buffet. Same thing mostly everyday but lots to choose from. The beach was the nicest I have ever seen.

Sanctuary at Grand Memories Santa Maria: Just the right resort for a restful holiday

My husband and I felt we needed one more trip to Cuba before the country becomes as popular with Americans as Canadians. This resort did not disappoint. It has the best beach we've been to in Cuba and really does feel like a sanctuary - peaceful, uncrowded, with rooms very close to the beach and the pool. There are several 'minor' issues that need to be addressed, for example, very poor wifi service, public washrooms in poor condition, and unclear/questionable role played by butlers. But ove [... read more]rall we enjoyed our stay and would gladly return.

Memories Flamenco Beach Resort: worth what we paid

The food was typical Cuba food. Not much changed day to day on the buffet. Did not do ala Cartes. Beach is fantastic always chairs and helpful attendants. No rocks, you dont need water shoes, bring your snorkels for the calmer days. Pool chairs are harder to find if you wait to save one. The lack of toilet paper in all public washrooms was concerning. I brought kleenex with me everywhere and needed it 9 out of 10 times. Everyone was disgusted with how little care was taken in all the washrooms.( [... read more]except our own room). Maids did a very nice job on our room.

Grand Memories Varadero: Beautiful!

This was my second time staying in Cuba and when I first walked into the resort I was in awe. The grounds, buildings, and pools are all beautiful. The staff were friendly and the food was great - we ate lobster almost every night at the buffet. The beaches were beautiful and well maintained. Overall a really nice resort and I would definitely stay here again. However, in terms of night entertainment, there isn't much going on past 10pm. Majority of the entertainment besides the shows was just si [... read more]tting in the lobby with some drinks.

Grand Memories Varadero: Great time!

Grand Memories is a very nice resort and the staff were awesome! The food was amazing with a lot of variety. We ate lobster 4 out of the 7 nights we were there. We did do 2 a la cartes while we were there and our family actually preferred the buffet. We had two rooms in the standard area that were a bit rundown but we did have running hot water and air conditioning. If you do stay in the standard area it is very quiet and a long walk to the beach! The maids did an okay job cleaning the rooms but [... read more] we did find ourselves hounding them for clean towels and bottled water. The pools and beach are clean and very nice. We had an awesome time and would definitely consider another trip there but would definitely stay in the superior section!

Resonance Blu Varadero: Better than expected

This resort is pretty large so be prepared to walk quite a bit. The beach is beautiful and there are lots of chairs and palapas available. The staff are pretty good except a few seem unhappy and surely. The food is OK for Cuba. Not gourmet but you won't starve. Generally I would recommend this resort for a budget friendly vacation.

Grand Memories Varadero: Amazing Resort

The resort had a lot of land, so there was a lot of walking. Beach was amazing. Pools were very nice, and food was very good for Cuba. The beds in the rooms are very comfy. Was really relaxing overall