Iberostar Waves Rose Hall Beach: Great experience !!

Just got back from am amazing vacation here at iberostar rosehall beach!!! The weather was amazing, the service was fantastic and the resort is beautiful, but what really made this trip over the top was the unbelievably hard working entertainment crew!!! They really went above and beyond to make sure everyone was having a good time and that everyone felt included! Sparkles, leggo, chocolate, and macaroni were phenomenal but a HUUGE shout out goes to Mr. neat Kevin Hart and Angel!! They, and the  [... read more]whole entertainment crew, all seem to really love their jobs and help people come out of their shells to enjoy their vacation and have fun. Angel ran things beautifully, and I will miss them all terribly. I Will definitely be coming back !

Iberostar Origin Playa Alameda: Agerage Resort

Grounds are nice . Pool is clean Hotel almost empty Entertainment was boring Food quality same not enough variety The typical cuban meals were absent from main buffet Staff was excellent Piano bar - piano broken for years

Hotel Mojito: Great staff

The hotel was very clean, hotel staff arranges your bed spread differently for every day of your stay! WiFi is only available in the lobby and you have to pay 1 peso or 1.25 american hourly. I would revisit this resort

Hotel Mojito: Exelent resort for full relaxation

I think this resort is exelent for recharging mental energy for people who must sosialise every day with huge amount of people, customers etc. Exelnt nature friendly personal and exelent service will satisfie you.For people who would like to discover something around there are interesting adventures.

Iberostar Waves Paraiso del Mar: Great resort...

We had two rooms booked and we got there early and got a bit of a run around at the front desk.English not the greatest. We just wanted one room if possible .They told us our rooms were empty . just needed cleaning. We decided to walk around and kill some time and found out that half the pool was closed due to broken pipes .Would of been nice to get a heads up at the desk about the problem. We dealt with concierge and got all our alacartes booked . He was wonderful and so the fabulous vacation b [... read more]egan. Once we found our spot by the waterfalls we enjoyed every min. Great bar service .Great food. Grounds well kept. Staff were amazing. Drinks were great. Shows were fabulous. Our drivers on the golf carts were so much fun.We want to go back for sure.

Iberostar Waves Costa Dorada: Amazing Resort

The resort is well kept, rooms very clean, grounds are spectacular. Lived the beach, able to walk a fair distance and no one was harrassing you to purchase anything. Enjoyed seven days of relaxation. Food and drink was very good. Booked three alacart options, we were disappointed with the Mediterranean restaurant, but each to their own. Staff friendly and helpful. Close to town Will be returning.

Iberostar Origin Playa Alameda: Excellent Resort

We recently enjoyed a great time at this resort. We travel often to the Caribbean (33 times) and in the past few years have decided Cuba is our destination of choice. The Iberostar Playa Alameda is one of the best resorts we have visited. The resort is small,easy to walk around and the lay out pleasing to the eye. The grounds are well groomed,the public areas clean and well maintained for an older resort. Our room 1334 was renovated and comfortable. The rest rooms were always clean but on occasi [... read more]on paper towels and toilet paper were in short supply which can be a problem in any resort. The food was good,especially the fish, and like all resorts tried to please the diverse tastes of various nations. The reason we enjoyed this resort so much was the staff in all areas.Except for several older, male bosses the entire staff did everything they could possibly do to make our stay such a success and we are very grateful-THANK YOU.

Iberostar Waves Paraiso Beach: Fine resort.

Our stay at the Iberostar Paraiso Beach was average.Our rooms were great in the 36 block, spacious, and well looked after, this block is also close to the quiet part of the pool and in the middle of the beach and buffets. I recommend this block of rooms. The staff was always friendly when we ran into them, though no one went out of their way to make an extra effort, we didn't expect them to either. Luis the bellboy, Ana at reception, and one of the concierge named Ricky, were some of the most pl [... read more]easant people. The service at our a la carts was barely passable. The food is standard buffet food, though the selection is not as large as some of the resorts we've been too, no one went hungry. None of the buffets at Beach are air conditioned, but at the next level up, the Lindo they are. We often found the food times to be awkward and had to wait sometimes for places to open unless we wanted a burger on the beach. Lunch at the main buffet is only 2 hours from 1-3. We often found that when we got to one buffet they were not letting any more people in, but by the time we walked to the other buffet they too had closed the doors. The Star rock cafe was tasty, air conditioned, and had sports playing on the TVs. The little shops and extra features at the shopping center were a pleasant surprise The drinks were standard fair. They ran out of pineapple juice a lot in the dispensers, so i'd have to wait in the bar line to get it. The beach was well taken care of, had plenty of seating, and a wheelchair ramp close to the snack bar. Occasionally there was seaweed on the beach, but honestly the resort cannot control that. Waiter service on the beach was non-existent for us, but it wasn't a far walk to get drinks ever. We found the entertainment to be average; the presenter was often hard to understand as he talked fast. One thing I would like to point out that I found outstanding, was the kids club. We didn't use them this trip as wel left our children at home, but the staff at the kids club always had those littles out doing fun things, we seen them everywhere! Our trip was fine, we didn't have any major issues or complaints, but it wasn't the best resort we've been to. I wouldn't recommend it to a friend, but if they had already booked it, I would let them know they'll have an OK time

Iberostar Waves Costa Dorada: Awesome

This resort was amazing grounds are well kept food is excellent staff are friendly rooms are nice and very well clean the pool is a little deep front lobby is huge and beautiful the beach is well kept and plenty of lounges

Iberostar Origin Daiquiri: wonderful hotel experience

My husband and I spent 7 days in Iberostar Daiquiri resort, this is one of the best experiences in our vacation time. Room is always very clean, and cleaning staff did perfect job, we are happy with our room service. it's a surprise to us that food in buffet are delicious, there are very good chefs cooking there, no need to worry that " food got no taste ". We are very much enjoy the music show in lobby in the evening time. it's so high level performance, beautiful music. what we enjoy the [... read more] most is the White sand beach, we spent a lot times there in each day, clean water, good weather and lots fun there. we like the beach, we like the hotel and we will come back together with our friends and families.

Iberostar Selection Playa Mita: Fabulous resort!!

This resort was wonderful, the grounds were manicured beautifully. The buffet had a variety of food choices and was delicious 😋. The Japanese restaurant was entertaining and mouthwatering. The pool staff kepted you busy if you choose to participate otherwise sit back and enjoy the fun. The drinks and staff were good but very busy trying to keep up with the orders. Our view from our modern room was excellent and the cleaning staff both morning and night was more than we could ask for. Chocol [... read more]ates on the pillows and flower petals on the bed just put a smile on your face. I’m sure it was the appreciation of the small tips we left on the bed in the morning and before we went for dinner...(as it is different staff.) We tipped a dollar or two everywhere even though it was all inclusive and we are just average income earners ...and good god it’s hot there and they’re running around waiting on us in uniform..Wow...they don’t mind wet money either..lol Coffee bar was such a plus too! Ocean was to rough but enjoyed sitting on a chair reading, watching, listening to the ocean and having a cocktail, pedlars were not bothersome

Iberostar Waves Paraiso del Mar: A Wonderful Week

My boyfriend and I vacationed here for a week in October during the hurricane season. Overall, I’d give it an 8/10! Beach and pool were lovely, the staff (entertainment) were amazing! Only wish the food was better.

Iberostar Selection Paraiso Maya Suites: Nice Resort

Room were very nice, spacious and kept very clean. Pool was great and grounds were extensive and a great variety with access to the four properties. Loved the black swans and flamingos. Beach was clean.

Iberostar Origin Daiquiri: Mouldy Rooms

I was hoping to be able to relax on the beach or in my room with a book by myself. Turns out I had to change rooms four times and there were still issues. Seems like if you're not with a male that can stand up for you you get targeted by whatever game they happen to be running at that hotel at the time whether or not you're a participant. I will not ever be returning and will not recommend this to anyone. The food was horrible as expected... people burst into your room after you ask them not to  [... read more]enter... literally just not treated as a human being. It was horrible. Nothing has changed for the better.

Iberostar Selection Ensenachos: Very beautiful resort

We went there 4 years ago,loved the place.This time we went in off season, not all the buffet was open.Also we had no brand liquor, that we recognized. But we did find some thing to drink. We could only book on alacart restaurant, because they only had one open a night. The staff were amazing, we would go back but not the beginning on October

Iberostar Selection Playa Mita: Beautiful.resort

The property is beautiful the water and.mountains. The French restaurant was fantastic. We did star prestige well.worth the.money. Only negative was because it was low season they offered a deal for the locals to attend the resort at times.the pool was out of.control so service suffers and the lunch buffet service.was terrible was chaotic. Rooms great would.return

Hotel Mojito: Overall Great Stay at Mojito! Would Stay Again!

Food: This is my third time at a Cuba all inclusive and Mojito has the best food yet! Of course I recommend that the earlier you arrive for each buffet meal the better. Breakfast had an egg station, lunch and dinner had meat stations and a really delicious pasta station where they make/cook it to your preference in front of you! (Make sure to bring a tip if you take advantage!) Snack bar was open every day an hour later than advertised but the pizza and fries were awesome. We tried the Internati [... read more]onal, Gourmet and Italian a-la-cartes and they were all pretty good with great options. Unfortunately they had no champagne throughout our stay but we enjoyed the bars thoroughly! Rooms: We were unexpectedly upgraded to one of the "22" rooms upon arrival and it was perfect. Not an awesome view (because of the tornado), but the porch was spacious, the beds were pretty soft and the room was quite clean with barely any bugs! (the occasional harmless ant or spider) Grounds/Facilities: Really impressive since the hurricane was only a year ago! Pool is really beautiful and clean, they also had a nice disco, gym, cigar shop, gift shop and beach bar. Staff: Most staff were absolutely awesome, the best service i've gotten in Cuba so far! Service in the buffet, lobby and beach bars, and a-la-cartes was excellent. Service at the pool snack bar was confusing and sometimes not great. Initially I attempted to order up at the counter but was told to go back and wait at a table for a server to take my order. I sat and waited for about half an hour, so I went back to the counter to ask about it and was told my order was already put in! Obviously not as I waited another twenty minutes for it to be brought. Other than that particular instance I found that service is much slower during busy times like lunch (awesome at night!), there seems to be a couple staff working there that have a bit of an off putting attitude. Beach: Beautiful, long and white. Tons of palapas, warm shallow turquoise ocean. Absolutely gorgeous. Other: Mojito is super close to the airport so we were the first stop on the bus route. Quick check in and greeted by cocktails, shuttle to room. Didn't go to any shows but passed by a really impressive dance performance in the lobby one night. Overall the most "not sick" i've ever felt in Cuba which is notable! Be sure to bring enough cash for the week as there are no ATMs at the hotel (bank at the market 5mins walk away, they also have ceasers there!), they can exchange it for you at the front desk. Please tip! These lovely people definitely need that 1CUP a lot more that you do! Unfortunately during our stay we witnessed quite a few Europeans be very curt and blatantly rude with the staff, never tipping! It was all very upsetting to watch.

Iberostar Waves Quetzal: Over-the-Top - Iberostar Quetzal

Not sure where to begin… Iberostar Resorts remain a wonderful place to vacation – where your every need is met. This is our second stay at an Iberostar Resort and it never disappointed. We loved the beautiful grounds of Quetzal – It is as if the architects took a piece of jungle and carefully decided where each building and feature would fit in best, without spoiling its superb surroundings. Wonderful views of water-features, tropical vegetation, and beautiful Mexican colours are a feas [... read more]t for the eyes. Wildlife such as the comical, and sometime cheeky, coatimundi; agouti, grey squirrel, and black iguana abound in every exquisite area, howler monkeys shout noisily in the tree-tops, while the eagles fly high overhead scanning for prey. Exotic birds move freely in and out of the resort; colourful parrots, majestic pink flamingos, swans, grey crowned cranes. heron as well as many smaller species. The beautiful walks that meander through the resort are alive with the pleasant sound of waterfalls, and babbling streams – If you love nature you will love this place. While this resort has all the modern amenities one comes to expect of a five-star hotel, it delivers even more with its setting. Just minutes from the warm Caribbean Sea and a wide flat beach with white powder-soft sand, it has an illusion of being in the middle of a rain-forest. Very clever on the part of the designers! The meals were scrumptious, I have to commend the skill and artistry of the pastry chef – Alejandro – He is world class and his amazing creations have to be seen to be believed - Truly amazing and mouth-watering. Our room was kept spotless by the inconspicuous housekeeping team who left rose petal adorned towel creation on our comfortable king-size bed. The evenings were whiled away with awesome meals eaten at the elegant specialty restaurants and entertainment of a high standard. From reception to grounds-keepers, all the staff were friendly and polite. Having raved on about how much we enjoyed our stay there is one person I need to single out. Upon arrival at the airport there was a miscommunication between Iberoservice and the Sunwing agents and we were left without a shuttle service to the hotel. After waiting in the hot sun for 2 hours we decided to grab a taxi. At the concierge desk an exceptionally helpful YOUSEF took us under his wing and went above and beyond his duty, to sort out the issue. He made several phone calls, walked us to the Iberoservice desk where we received little assistance and then took us to the Sunwing representative, Antonio, who without hesitation refunded our taxi fare in full. I know that it is this kind of service that gives a business a good reputation, turns a bad situation into an opportunity to shine, and keeps customers coming back. YOUSAF – you are an amazing compliment to Iberostar, you are passionate to serve your customers and care only about their satisfaction. Because of you, we will continue to come back to Iberostar.

Iberostar Waves Rose Hall Beach: FABULOUS RESORT

We had an amazing time at the Iberostar Hotel in Montego Bay Jamaica. The staff was wonderful and very accommodating , the food fantastic, the room very clean. I will stay here again on my next trip to Jamaica. I also love that they provide on site shuttle to where ever you want to go on the island for a reasonable price.

Iberostar Waves Costa Dorada: Good

Hotel was clean food was good. Service was excellent. The pool was also very big. The beach was covered in sea weed all the time and the ocean had tons of sea weed as well. I recommend this hotel to families they had lots of kids activities going on.