Grand Muthu Cayo Guillermo: Amazing hotel and staff at MGM in Cuba

Thank you to all the staff at MGM. Our family adored being part of your MGM family for our 7 day stay. It was an amazing experience from the moment we arrived July 25 to the moment we left. Our room stay at room 7115 was beautiful. We loved every person that works there. My kids adored Lendys who is the blond lady who runs the kids entertainment every night at 8pm. The night shows are amazing and we loved each one. Talented dancers. Entertainers were so much fun. Food was good. Hotel room was go [... read more]od. Jose Gomez he is such an amazing entertainer and dancer (our kids adored him and I enjoyed doing meditation and Zumba on the beach with Jose. Carlos Rodriguez who does entertainment there and who is also the amazing dolphine making noise, you are such a sweet amazing kind and funny guy (we love your dedication to your work and at the Muthu Hotel). We have to say MGM has the best entertainment, lights show at the theatre and D.J. Daniel the D.J. Is so amazing at his work. Ilen., Denise, Jose, Carlos Rodrigues, Daniela, Yaritza Pol, ilian, Helen, Carlos at the bar, Rafael at the bar amazing work and dedication to the hotel. You all and all who I have not mentioned have made our family trip one to remember and wanting to go back to. We made many friends and I loved the shows and being part of the show. My kids loved everything. From our family thank you. We went to pilar beach most beautiful beach. I look forward to returning. Staff and managers on site want everyone to enjoy their stay, and if you have a concern staff are there to help. Overall our family vacation was amazing.

Hotel Playa Coco: Wonderful place for a romantic or family getaway!

The hotel was beautiful and staff were very eager to help us with everything we needed from arrival to departure. Entertained nightly with dance shows and music by the pool during the day. Beach was spectacular!!! 10/10 sand was smooth white and so clean. Water was so warm and wonderful we loved our visit and would definitely recommend it ❤️ Thank you!

Melia Cayo Coco: Adults Only ~ Relaxing

This hotel was amazing, the staff goes over and above to assist with all matters. Because it’s so small they even address you by name and give you hand written notes in your room. The food only in the Buffett and seaside were good. The a la carted were not good by any means, small portions to over cooked food. The swimming pool was always clear. The beach was always clean and calm. The entertainment team was really good, something for everyone. It would be nice if there was music at the poolsi [... read more]de. The live entertainment in the lobby was really calming. The disco upstairs was good when it was open. There were no bugs, lots of crabs. Overall the experience was really good.

Gran Muthu Imperial: Cuba Trip July 2019

This was our 5th trip to Cuba, our first in Cayo Coco Gran Muthu Imperial being a newer resort (opening earlier this year) was modern and well cared for. The resort is larger, so be prepared for a little walking to get to certain areas (the beach in particular). They do have carts that go around for those who don’t wish to make the longer walks. The weather was beautiful and veryyy hot, we only had one rainy day that started late afternoon through to the evening but it helped cool things do [... read more]wn which was nice. Like mentioned above, the beach is a bit of a walk and it is also a bit on the smaller side. We think it will be larger once the construction for the resorts going in next door are finished. There is a also a bit of a dip/drop off of the sand to get into the water, so might be challenging for some to maneuver. The water was blue and beautiful as it always is in Cuba and the sand was clean and well maintained. The food was good and as expected. As most people know, the food in Cuba isn’t what most from North America are accustomed too; but if you’re not a picky eater and go into the trip aware of what to expect you’ll never go hungry. We ate at all three a la cartes offered that week (seafood, international, China wok). We enjoyed all of them. Warning: there is a dress code for the a la cartes, so come prepared! We did see people get turned away... (men: pants, no sandals no tank tops no shorts; women: dressy/casual) I paid for the lobster dinner one night (18 cuc) and it comes with a bottle of wine. You can choose to have it as a main at an a la carte or at the buffet one night. It was well worth the price as the portion was HUGE (3 lobster halves, rice, Cuban salad and beef skewers). I would say enough for two, but my husband doesn’t like seafood so I was completely stuffed on just the lobster alone! The pools were amazing and well maintained. Very beautiful infinity pools with an awesome view of the ocean. They have 2.5 pools (one spills over into another smaller one). There is one pool that is quieter and one that’s more active (has music playing, the swim up bar, activities with the entertainment team etc) We never had any trouble finding chairs or umbrellas/awnings at the pool or on the beach. From time to time they made churros both at the beach and pool. They were delicious! We’re not sure if they did them every day or not, but we also never asked. In our week there we had them three times. The people/workers, as ALWAYS were fantastic. They are always smiling and welcoming. Special shout out to Osmel (one of the gardeners) who never failed to come find us at the pool every day to say hello and talk with us. It’s little things like that that always brighten our trip. Also should mention that tipping goes a long way. The workers (from gardeners, maids, bar staff, entertainers, etc) work really hard to make your trip pleasant. They WANT you to keep coming back and therefore want you to enjoy your experience. We always budget to tip whenever we can and we tip generously. We do find that by tipping you get a lot more special treatment than when you don’t. The rooms were nice and spacious (we got a standard room). The maid always did a great job every day. We only had one issue where our toilet wouldn’t flush, but we notified the front desk and they fixed it immediately with no further issues. The room included a safe at no extra charge and a well stocked fridge. Something else we should note, we did experience mosquitoes throughout our stay (both at night and very early morning). We came prepared with afterbite and OFF but without them it would have been more of an issue. This was the first time in our many trips to Cuba we’ve experienced this, so not sure if it was location? But always come prepared. Overall we thoroughly enjoyed our trip and Cuba never fails to keep us coming back. The Cuban people, culture and beautiful beaches will always make it worth it.

Iberostar Origin Daiquiri: Iberostar daiquiri 4+

This resort was beautiful , the grounds are very well kept and the beach is breathtaking . Staff are very welcoming and took care of every need . I traveled with a small child and a person with mobility issues and we had zero problems . Kids club , ramps etc . I would 100% recommend this resort for family's and couples looking for a mellow getaway !!

Hotel Camino del Mar: Great resort

I was there in June for 12 days and had a great experience with my husband and friends. The best service was from manager Carlos. Very nice and have Ben many times to Cuba and never met a manager who cares about the guests so much. Thank you so much for a great time. See you again.

Hotel Camino del Mar: Melia cayo Guillermo paradise on earth

This hotel was way more than we expected! The grounds are beautiful. They are lush and full of green and the beach is absolutely breath taking. The staff are amazing and make you feel so welcome! We loved the lobby bar there is entertainment nightly and the service was outstanding! We will be back for sure. !!! This is a five star for sure!

Iberostar Origin Daiquiri: Great little resort

Beautiful little resort. Very clean with beautiful grounds. Public washrooms exceptionally clean at any time during the day. Food surprisingly good, lots of choices of fish and meat for the grill. Lots of fruit, even my husband got addicted to mango. Nice and warm people. Definitely a place to come back.

Melia Cayo Coco: Amazing

We found this hotel to be our new favourite in Cuba. Incredible beach, with plenty of palapas to get shade. Did not need to be up at the crack of dawn to reserve as there were enough for everyone. Small pool, but who goes to a beach resort to sit by a pool? Food was some of the best we have eaten in Cuba. We found all the staff to be top notch.

Memories Caribe Beach Resort: Absolutely awesome resort!!!!

This hotel was fantastic - perfect for me, easy enough to get around, as I have mobility issues & need something where I know there won't be alot of walking to do. This was my 2nd visit to this resort, I stayed in 2017, before the hurricane - I can tell you - as a repeat guest this time .... was I ever treated special & I truly appreciated that!! My room was lovely, no complaints whatsoever - I was in the 22 block & not a single issue at all. I arrived late at night, so was unable to see the  [... read more]view from my balcony until morning, at which point - I almost cried - I overlooked the lake, it was just absolutely gorgeous - I enjoyed many sunsets from my balcony. The staff is amazing throughout the entire resort, 1 person in particular made my vacation!! Ely in the towel booth, he also provides some entertainment & activities throughout the day at the pool....make sure to say hi to Ely! He is THE BEST EVER!! He made me laugh all week, more than I have in a long time..we are best of friends now & I look forward to going back again soon. I would recommend this resort to anybody looking for a beautiful beach, excellent staff, rooms - this resort has it all....this is MY go to vacation spot for sure!!! Love Memories Caribe Cayo Coco!! See you again for sure!!

Melia Costa Rey: Great vacation!

We went to The Pullman from July 8-15. It was clean, the staff super friendly, found lots to eat but the best part was the incredible beach and ocean. Lots of cabanas and fun activities. Highly recommend this resort.

Iberostar Origin Daiquiri: Good resort

The food was great for Cuba. The meals were fresh The buffet had many food selections. The service at the lounge was slow. My impression was they weren't enough staff. If you are looking for a 5* this isnt the place. I have been to Cuba several times. The rooms in this hotel was good for Cuban standards The cleaning staff were good.

Gran Muthu Imperial: Gran muthu imperial

We enjoyed our stay Gran Muthu Imperial. As expected the entire hotel was clean,fresh and very well maintained since it's only 6 months old. Our room had a spectacular ocean view & we love the pools. The pools were kept very clean & we noticed that the water was not over chlorinated which is highly appreciated. Love the fresh fruits that is always available in abundance. Kudos to the wonderful & energetic bartenders, always service with a smile and they know how to whip up a perfect cocktail ev [... read more]erytime. The food was very delicious, especially from the grill and the freshly made pasta according to your liking. Fantastic! If the opportunity arise, we will definitely return again. Thanks for a wonderful vacation.

Grand Muthu Cayo Guillermo: Great Resort

New resort with grand views and beautiful pools. Great activities in pool and fun games. Thank you Ilean and rest of Entertainment staff for fun times. I did not like the beach too much and sections of it was smelly. However it was only a small section- rest was ok. Would go back again.

Gran Muthu Imperial: Great trip to Grand Muthu Imperial on Jul 03

The hotel is beautiful, the services fantastic and the hotel workers are amazing. From the first moment getting there we were met by many friendly faces. The infinity pool was amazing, the food was delicious with many varieties and the shows were entertaining. If you come to Cuba this hotel is the one. There are beaches on the left and right of the hotel (some rocky parts so bring water shoes).

Grand Muthu Cayo Guillermo: Great Potential- missed on few areas

Beautiful new resort that is going through some growing pains. The GOOD: - ocean view was breathtaking, Amazing pool and a la-carte options. food was very good at restaurants (must try the Indian Restaurant) and staff very friendly -The BAD: - Beach was not as good as some developed resorts. Sharp, Stoney and parts had weeds not cleaned - one of my rooms had the AC broken and was not fixed till last day before leaving, buffet does not have enough options if you don’t eat meat - tech [... read more]nology challenges: room cards malfunctioned and needed multiple replacement, rooms had digital AC controls difficult to figure out, room phones did not work Overall - would definitely go back. One of the most beautiful resort with amazing view and pools. Manage expectations on buffet options if vegetarian and where tech is used it’s a bit of a nuisance.

Melia Jardines del Rey: What a great experience

The staff were amazing, friendly and went above and beyond to ensure our vacation was memorable. This was my first time in Cuba and made some amazing memories. The food was decent (I didn’t starve) and the impetus were my go to every morning!! Also something about their butter hit everyone’s taste bud and was definitely a must have at every meal. We went in off season (july3rd) and there was not many vacationers but I loved that there were plenty of locals that absolutely enjoyed every  [... read more]minute of being there. We went into moron city and were treated as family. Definitely a place to remember it was beautiful, hot and memories were made that will last a life time!

Memories Flamenco Beach Resort: Amazing resort

The beach was amazing. The food was very good with a lot of variety. The room service was disappointing, they did not change the sheet for 5 days. The costumer service did not care for any complain, called them three times because the tv wasn't working, and they ignored me.

Gran Muthu Imperial: Great Resort with Great Staff

The property is brand new, so everything was clean and in good working order. The staff were amazing, and would go out of their way to greet us, Special shout outs need to go to Yoandrys and Maceo at the Pool Bar, Shary and Lyncee at the Lobby Bar, Yanet , Yanesi , and Abdel in the restaurants...just to name a few...really, all the staff are kind and helpful. The resort was at less than capacity when we were there, so some of the restaurants were not open. The downfall to that was less variety [... read more], but we could still find something to eat nonetheless. The only negative is the beach on this resort, which was pretty much all coral; however, it isn't a far walk to the beach at the sister resort next door (which we were allowed to use) and the beach there is quite nice. Overall, a great resort in Cuba.

Gran Muthu Imperial: Great, relaxing vacation

My family and I enjoyed our time here. The staff were all friendly and there to help. The infinity pool was amazing, looking onto the ocean. The rooms were nice and clean. Highly recommend if you’re looking for a nice resort to relax.