No complaints. This was an amazing resort. There's so much to do, swimming, in pools or at the beach, working out at the gym, playing basketball, mini putting, bowling, there's clubs for the nightlife, there's a sports bar to watch games, and soooo many drinks. I had a great time. The trip was too short. I look at forward to coming back.
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Barcelo Maya Colonial: Fabtastic resort
The resort is equipped with high-quality facilities. It got the beach, the sunshine, the pools, the hammocks and everything. The services and the food are great too. I enjoyed my holiday here. Don't want to leave!
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Barcelo Maya Colonial: Good resort
Food is amazing. Buffet and a la carte are both great. I'll recommend this resort based on food alone.
The room could be better though. The ceiling in the bathroom is all patchy.
The staff is pretty supportive. The beach is very nice.
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Barcelo Maya Colonial: Great resort, food and most importantly... a good time!!
The Barceló Maya Colonial Beach was by far one of the best resorts I have ever visited. The food was awesome, there was always a large variety of food and freshly squeezed juices at the buffet. The a la cart restaurants exceeded my expectations, the food was so well done and the restaurants themselves were very nicely decorated to suite their theme. The restaurant called La Trattoria Ristorante Italiano was by far my favorite, the food was awesome and they had people with beautiful voices singi[... read more]ng in Italian, it really set the ambiance. I also really liked the Japanese Teppanyaki restaurant called Tokyo, our cook Carlos was great, he put on a good show and served up some delicious food; the deep fried ice cream at this place was to die for. The hotel itself was very well maintained and the staff were friendly. The beach was great, but my one critique would be that they should try and clean up some of the seaweed, this would make the beach perfect. Another part of this resort I loved was the Maya Mall, there was lots to do and their 24/h bar called Strikers was really fun and came in handy when we wanted late night munchies or drinks. All in all, I had a fabulous trip and would definitely recommend to friends and family or even go back myself!!
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Occidental Tucancun: Loved it!
- Resort was very clean
- Staff were friendly
- Beach is amazing
- Dinner at a la carte restaurants were delicious
- Resort was not overcrowded
- Not much walking
- Lunch buffet was not my favourite
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Barcelo Maya Colonial: Great resort!
The resort was very well maintained, good food and pleasant staff. Even though sport club was well equipped, I would like to make a suggestion about the time slots for rental. I think the time should be increased from 1/2 to a full hour. Other than that all was good, and we had no time to be bored :)
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Barcelo Maya Colonial: Beautiful Resort with lots to do
The resort was amazing! First of all, it actually looks like the pictures. The beach was beautiful and the pools are very large. The rooms were clean and the staff was helpful. Free wifi would be nice
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Barcelo Maya Colonial: amazing resort
The resort was really nice; the resort was well maintaineddone and staff were very friendly and always helpful to assist. The food was good too. They had different meals everyday and also an a la carte dinner if you wanted to get away from buffet food every day
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Barcelo Maya Caribe: Excellent Resort!
Excellent resort ......if it weren't for the Dolphinarium. Very very sad that such a large resort chain refuses to become a World Class Leader in the tourism industry by not only going to great lengths to protect green sea turtles but also dolphins. Instead of a dolphinarium which continues the degradation in human intelligence in terms of environmentalism and the protection of animal species, why not provide demonstrations/shows teaching the Barcelo patrons about the land and aquatic species in[... read more] its' surrounding areas? The world is starting to take notice and become aware just look at the huge drop in attendance at SeaWorld thanks in part to the movie Blackfish. Its disgusting to see people waiting their turn to swim with a dolphin, the dolphins being forced daily to perform and behave in tremendously small pools. At the end of each day you will find all the dolphins lined up with their noses resting of the pool's edge facing the ocean which is only metres away. So very sad. Upon reading the Barcelo's in room informational booklet the espousing of how they are protecting the environment by only washing the sheets every third day. Really?! Dismantle the futile Dolphinariums, and watch the Barcelo resorts really stand out as World Class Leaders in the travel and tourism industry.....
The above makes me so angry but I also very much need to mention about the dive company Dressels that is on site here. My husband and I have been to other Dressels many times before and each time we dove with them they have been wonderful but I have to impress upon you that this Dressels location is THE best one! The entire crew there, everyone from the managers to the equipment guys all are top notch! Our 11 year old son just completed his open water PADI certification there and WOW we/he treated like royalty and we felt like we were a part of a family. Nina was our son's dive instructor. She THE best dive instructor we've ever come across (my husband and I both have our advanced open water and have more than 10 years dive experience at many dive sites including Roatan, Cozumel, Cayman Brac, entire Yucatan peninsula and soon Curacao). Nina was extremely professional and knowledgeable and really related to kids well. We hope to one day be able to dive with her again! This Dressels was absolutely perfect for those wishing to get their open water certification - highly recommend! Even the building itself was very clean, open, huge cleaning tanks, boats very clean, boat crew amazing etc. etc.
So the resort itself now. Its massive. There is an enclosed 'mall' to walk through with various touristy shops with a very small casino and a haunted house (?) which was weird. Your all inclusivity doesn't go very far as everything fun is extra $$$. The bowling alley, awesome, costs $15 per game for instance. Want to play pool? Ya that's also $15 per game. Don't even know what the haunted house cost. The only extra thing that we did was the Flowrider which my surfer/snowboarder husband and son wanted to try...and loved. That was $15 for an hour. We did not go on any outside excursions as we had gone before and again, all of these 'tours' are very Disney'esque' and very over-priced. The food everywhere we tried amongst all 3 hotels was amazing. So much food!! Our 4 a la cartes were: Spanish, Japanese, Seafood, Steak house. The only one that was just okay was the Spanish one but ALL were excellent!! Our favourite was the Japanese with the Tepanaki show. The rooms were okay, nothing fancy but clean and adequate (room fridge always fully stocked). We stayed in the Sahil section of the Caribe hotel. This was a perfect location because of its central location to everything and proximity to the dive shop which was our primary focus on this trip. Have to also mention the service and staff at this resort were all excellent; very friendly and very hard working. Would we go back? No. Never again will we stay at a place with a Dolphinarium which is extremely unfortunate because of how much we loved diving with this Dressels location.
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Barcelo Bavaro Palace: Best resort I have gone to
I would highly recommend this resort to anyone. it has something for all ages. large variety of restaurants, bowling, pool tables, disco, night entertainment, plus the usual, beach, pool, bars, .... I could go on and on. There is so much to do at the resort we felt like we didn't need to go anywhere else.
We had went as a family, with a young child (9) and a teen (13) and they had a blast, honestly they have something for all ages.
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Occidental Arenas Blancas: 2 star
Food is terrible, chicken never cooked, bacon in the morning is always raw, same thing every day for the buffet. Good beach and location, no I would not stay here again... bad alcohol and no ice blended into piña coladas or margaritas so it's really gross.
Resort is very nice and very big. We stayed at the Barcelona Maya Colonial Aug 18-25, 2017. 5 hotels on the property but you would never really know that. Lots of space, big pools, tons of pool and beach chairs. Service was good but check in process was not - waited in line 30 minutes and we weren't the last ones. More staff needed when the buses arrive from airport. Check out was similar. Beach and ocean were rough/waves for 5 out of 7 days. Somewhat windy on beach (never felt too hot). Food wa[... read more]s excellent but only able to eat at 3 restaurants even though we had 5 to choose from (the others were all booked). But buffet was very good. The mall and market on the resort was a great feature. Surfing machine was a blast for the kids ($15 for 1 hour). Kids were happy to do that once. Cenotes across the street (Eden and Azul) were great ($6 per person) and only a 15-20 minute walk. Lots to do at this resort. Overall impressed and would recommend.
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Barcelo Montelimar: Nice grounds, limited signage, lines for meals
It was nice for the area however everyone here is vacationing from the area. Received several dirty looks from other Spanish guests, limited service cause we are not local and long waiting lines for
Meals. Locals and guest didn't want to interact with us let alone say hello.
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Occidental at Xcaret Destination: Very nice resort
We really enjoyed the fact that the resort is located within an eco park, interesting animals, however mosquitos were quite bad so beware. Food was excellent in a la carte restaurants ( we ate at the oriental and Mexican ones) and you don't have to make any reservations. Buffet was also good. Friendly staff. One complaint is that some staff are pushing to sign up to an info session to become a member of the Barcelo hotel chain, unless you are considering buying into their time share don't waste [... read more]your time.
The resort is very convenient if you want to go to the XCarat park which is right by the resort or X-Plor park, for which they offer a free shuttle. We went to The Xel-Ha park and Tulum combined. One disadvantage is that you lose half of the day to enjoy the park because visiting Tulum takes up 2 hours (approximately). We got caught in stormy weather so couldn't appreciate the snorkelling as much, but it is hard to predict when you book a few days earlier. We still had fun though.
Beach is very small and can get busy but snorkelling in the cove is great as well as along the shore by the adult pool.
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Barcelo Solymar: Good resort
Amazing beach, the hôtel is average. The food is not that bad but it's not great. I had the suite and there's these tiny little ant's that you can barely see on the floor. Overall, I had a great time and I recommend this resort.
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Barcelo Solymar: Amazing!
I loved the hotel the only thing is that the food was so bad the people are beautiful and sweet and I can't wait to go back.. the clubs were fun too but leaving the hotel is better to get good food as well
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Barcelo Maya Colonial: Disappointed and scammed
The property is beautiful but thefood is very poor unless you go to a la carts restaurants! One night in the buffet they had "North America night - had US flags hung everywhere and offered fried foods ... didn't come to Mexico to get American food. At the stations where they cook your meat, fish, hamburgers - they add lots of salt and oil. The food was similar to Cuba even though the hotel claims to be 5 star. It only shows as a 5 star as the waiters watch for opportunities when you are actually[... read more] happy and hand you a survey then so the results are skewed. Extremely slow check in with not even water offered to help tired hot guests. We were bumped from our room as well as several others due to double booking rooms. Beware - upon arriving at airport we were offered excursions at reduced prices in order to hook us into time share presentation - thankfully we got out of it or it would have taken an entire day!!! Extremely long walks to buffet. Poor signage to everything - easy to get lost. Expressed multiple concerns to management - completely ignored! Check out was ridiculous -not only did the employee try to delay us so that we would be forced to take a taxi, the excursions booked at the hotel get registered as a room charge - we purchased excursion for $109 US but upon checkout we were charged $127 US per person and we had 6 people!!! Arguing would have cost us even more so we just offered up the money in complete disgust. Don't book Xel-ha - it's a 9 hour exclusion unless you want to pay to go back to hotel. And by the way. If you really want to go - don't book through hotel. Take a taxi there and only pay $89!!!! Per person. Limited choices for entertainment. Disappointed!
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Barcelo Solymar: Satisfactory
Mixed between families, couple retreats, and college aged party seekers. Staff were okay, cleanliness was nothing impressive. Food was terrible and made me and my friends very sick. The nicest staff members were the maids. Bars arent open late, big downside. Beware of getting ripped off by locals! Dont pay more than 2 pesos for a beer or a pack of cigarettes.
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Occidental Costa Cancun: Wonderful resort with wonderful staff!!
We (the whole family )love this resort because everywhere you look, it's clean. Our room was a good size one, and was cleaned up everyday. The beach is a little bit small, but it doesn't get overcrowded; the water is so clear, it doesn't matter how many people are in it.
But what really impressed us the most, are the staff and the people working in the restaurants, be it at the buffet or the a la carte. We would like to say thank you, to Jose at Claraboya restaurant, he made our dinner/lunch[... read more] there more interesting. He is very friendly & welcoming.
The food in all the restaurants are delicious!
I personally thank the Entertainment Staff also, for doing a great job, especially the aqua aerobics, and the Dance lessons at 4:00 pm, that I really enjoyed a lot, thanks to Brandon & company.
The daily evening shows were also fantastic, they really worked hard to entertain the hotel guests.
Thanks again, to all the staff at Occidental Resort Cancun, my family had a great time!