Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3964 Reviews)

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Private  - 

Verified Purchaser

Barcelo Maya Caribe: Amazing resort

No complaints. This was an amazing resort. There's so much to do, swimming, in pools or at the beach, working out at the gym, playing basketball, mini putting, bowling, there's clubs for the nightlife, there's a sports bar to watch games, and soooo many drinks. I had a great time. The trip was too short. I look at forward to coming back.

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Fabtastic resort

The resort is equipped with high-quality facilities. It got the beach, the sunshine, the pools, the hammocks and everything. The services and the food are great too. I enjoyed my holiday here. Don't want to leave!

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Good resort

Food is amazing. Buffet and a la carte are both great. I'll recommend this resort based on food alone. The room could be better though. The ceiling in the bathroom is all patchy. The staff is pretty supportive. The beach is very nice.

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Sarah421  - 

Verified Purchaser

Barcelo Maya Colonial: Great resort, food and most importantly... a good time!!

The Barceló Maya Colonial Beach was by far one of the best resorts I have ever visited. The food was awesome, there was always a large variety of food and freshly squeezed juices at the buffet. The a la cart restaurants exceeded my expectations, the food was so well done and the restaurants themselves were very nicely decorated to suite their theme. The restaurant called La Trattoria Ristorante Italiano was by far my favorite, the food was awesome and they had people with beautiful voices singi [... read more]

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Private  - 

Verified Purchaser

Occidental Tucancun: Loved it!

- Resort was very clean - Staff were friendly - Beach is amazing - Dinner at a la carte restaurants were delicious - Resort was not overcrowded - Not much walking - Lunch buffet was not my favourite

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Great resort!

The resort was very well maintained, good food and pleasant staff. Even though sport club was well equipped, I would like to make a suggestion about the time slots for rental. I think the time should be increased from 1/2 to a full hour. Other than that all was good, and we had no time to be bored :)

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Beautiful Resort with lots to do

The resort was amazing! First of all, it actually looks like the pictures. The beach was beautiful and the pools are very large. The rooms were clean and the staff was helpful. Free wifi would be nice

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: amazing resort

The resort was really nice; the resort was well maintaineddone and staff were very friendly and always helpful to assist. The food was good too. They had different meals everyday and also an a la carte dinner if you wanted to get away from buffet food every day

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Private  - 

Verified Purchaser

Barcelo Maya Caribe: Excellent Resort!

Excellent resort ......if it weren't for the Dolphinarium. Very very sad that such a large resort chain refuses to become a World Class Leader in the tourism industry by not only going to great lengths to protect green sea turtles but also dolphins. Instead of a dolphinarium which continues the degradation in human intelligence in terms of environmentalism and the protection of animal species, why not provide demonstrations/shows teaching the Barcelo patrons about the land and aquatic species in [... read more]

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Private  - 

Verified Purchaser

Barcelo Bavaro Palace: Best resort I have gone to

I would highly recommend this resort to anyone. it has something for all ages. large variety of restaurants, bowling, pool tables, disco, night entertainment, plus the usual, beach, pool, bars, .... I could go on and on. There is so much to do at the resort we felt like we didn't need to go anywhere else. We had went as a family, with a young child (9) and a teen (13) and they had a blast, honestly they have something for all ages.

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Private  - 

Verified Purchaser

Occidental Arenas Blancas: 2 star

Food is terrible, chicken never cooked, bacon in the morning is always raw, same thing every day for the buffet. Good beach and location, no I would not stay here again... bad alcohol and no ice blended into piña coladas or margaritas so it's really gross.

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Kathy  - 

Verified Purchaser

Barcelo Maya Caribe: Très beau site!

Nous avons séjourné à cet hotel, du 20 au 27 aout. Très bel hotel, très propre, excellent service, belle plage, bonne nourriture, idéal pour les familles, resto Japonais et Italien excellent. Tout est à proximité. Parmi les points à améliorer: le buffet est un peu redondant, surtout au déjeuner et la nourriture pourrait être un peu plus chaude. Le wifi est disponible uniquement dans le Maya Mall entre 10h et 13h; d'un autre côté, c'est excellent pour les ados qui doivent conve [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Great resort

Resort is very nice and very big. We stayed at the Barcelona Maya Colonial Aug 18-25, 2017. 5 hotels on the property but you would never really know that. Lots of space, big pools, tons of pool and beach chairs. Service was good but check in process was not - waited in line 30 minutes and we weren't the last ones. More staff needed when the buses arrive from airport. Check out was similar. Beach and ocean were rough/waves for 5 out of 7 days. Somewhat windy on beach (never felt too hot). Food wa [... read more]

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Private  - 

Verified Purchaser

Barcelo Montelimar: Nice grounds, limited signage, lines for meals

It was nice for the area however everyone here is vacationing from the area. Received several dirty looks from other Spanish guests, limited service cause we are not local and long waiting lines for Meals. Locals and guest didn't want to interact with us let alone say hello.

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Private  - 

Verified Purchaser

Occidental at Xcaret Destination: Very nice resort

We really enjoyed the fact that the resort is located within an eco park, interesting animals, however mosquitos were quite bad so beware. Food was excellent in a la carte restaurants ( we ate at the oriental and Mexican ones) and you don't have to make any reservations. Buffet was also good. Friendly staff. One complaint is that some staff are pushing to sign up to an info session to become a member of the Barcelo hotel chain, unless you are considering buying into their time share don't waste  [... read more]

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Private  - 

Verified Purchaser

Barcelo Solymar: Good resort

Amazing beach, the hôtel is average. The food is not that bad but it's not great. I had the suite and there's these tiny little ant's that you can barely see on the floor. Overall, I had a great time and I recommend this resort.

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Private  - 

Verified Purchaser

Barcelo Solymar: Amazing!

I loved the hotel the only thing is that the food was so bad the people are beautiful and sweet and I can't wait to go back.. the clubs were fun too but leaving the hotel is better to get good food as well

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Disappointed and scammed

The property is beautiful but thefood is very poor unless you go to a la carts restaurants! One night in the buffet they had "North America night - had US flags hung everywhere and offered fried foods ... didn't come to Mexico to get American food. At the stations where they cook your meat, fish, hamburgers - they add lots of salt and oil. The food was similar to Cuba even though the hotel claims to be 5 star. It only shows as a 5 star as the waiters watch for opportunities when you are actually [... read more]

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Private  - 

Verified Purchaser

Barcelo Solymar: Satisfactory

Mixed between families, couple retreats, and college aged party seekers. Staff were okay, cleanliness was nothing impressive. Food was terrible and made me and my friends very sick. The nicest staff members were the maids. Bars arent open late, big downside. Beware of getting ripped off by locals! Dont pay more than 2 pesos for a beer or a pack of cigarettes.

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Private  - 

Verified Purchaser

Occidental Costa Cancun: Wonderful resort with wonderful staff!!

We (the whole family )love this resort because everywhere you look, it's clean. Our room was a good size one, and was cleaned up everyday. The beach is a little bit small, but it doesn't get overcrowded; the water is so clear, it doesn't matter how many people are in it. But what really impressed us the most, are the staff and the people working in the restaurants, be it at the buffet or the a la carte. We would like to say thank you, to Jose at Claraboya restaurant, he made our dinner/lunch [... read more]

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