Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3951 Reviews)

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Josie  - 

Verified Purchaser

Allegro Cozumel: Clean enjoyable resort

Beach was beautiful. Loved the premium area. Staff were so friendly and always helpful. Felix and Natalie in buffet were excellent. Omar at the Santa Rosa always had a smile and knew exactly what we ordered every day. Exceptional employee. Our housekeeper Horhay is such a hard worker. Very friendly too. The resort was clean. A great size to walk through. Will definitely return.

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Private  - 

Verified Purchaser

Occidental Arenas Blancas: Very nice Resort

We had a very nice time. The hotel was very clean. The beach and pool were beautiful.Staff was very friendly. Lots of food to eat. The only shortage at times was ice. I would recommend this hotel. Felt very safe at all times as well.

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Gaston  - 

Verified Purchaser

Occidental Punta Cana: Occidental review

This was our third time here at this resort and again it did not let’s us down, The grounds are very well kept, the staff is first rate, they go well beyond what is expected of them. Beautiful beach that you could walk for miles on end , what we like most of all is that all is in walking distance , the beach, the restaurants, and the main lobby. Our only dislike this year was the nightly entertainment, you could do away with the Kareoke.

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Private  - 

Verified Purchaser

Barcelo Bavaro Beach: Barcelo Bavaro Beach

Great place for a 5 day escape.The golf course was our main reason for being there and it exceeded our expectations. The food and drinks were plentiful and the a la carts restaurants were a great option other than buffets.

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Sharps1960  - 

Verified Purchaser

Barcelo Maya Palace: Best Resort

I loved most everything about this resort. Especially the great snorkelling off the beach. That’s a priority for me. The first day I got there there was a sea turtle swimming under me within a minute. There are a few of them around the beach every day. Mesmerizing. Plus lots of areas to explore for snorkelling. Also the resort is beautiful. Lots of pools, beautiful beach, great food. The grounds are immaculate and our room was very nice and spacious. Everything is clean. Great place f [... read more]

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Kelly  - 

Verified Purchaser

Barcelo Bavaro Beach: Great Hotel

Great Hotel and location, excellent friendly Staff, Good restaurants and bars. only issue was that rooms need to be up dated specially the bath room. plumbing issues, doors not closing. and very tight space between the Bath Tub and the Toilet. shower inside a Bath Tub is not suitable for many guests. just a nice shower will do the trick. shuttle between hotels was great, enjoyed the nice Pool and the Beach, will be back,

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Everything is the best

I can say only good things about this resort. Higly recommend. Amazing experience in every way. Thank you staff from me and my family . We will come back. Special thanks to security team. They are so professional and know how to handle every situation.

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HonkerJ  - 

Verified Purchaser

Barcelo Puerto Vallarta: We'll Be Back!

We have been to PVR.... hmm about 17 times and this time we decided to try the Barcelo. After arriving at the airport in Puerto Vallarta, we located our West jet agent outside and they quickly had us on our way to the Hotel. It was about 35 to 40 minutes from the airport. Once we arrived at the Barcelo we were greeted with two cool glasses of Champagne and the check in took about 3 minutes. The Hotel is a bit older but kept in great condition. The rooms are huge and all come with a balcony. The [... read more]

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Ankur  - 

Verified Purchaser

Barcelo Maya Beach Resort: Everything was perfect.pure paradise

it was one of the best resort experiences I’ve ever had. The property is absolutely stunning .surrounded by palm trees, turquoise water, and beautifully maintained pools. There were so many places to relax, from the beach loungers to the swim-up bars. The pools were always clean, spacious, and perfect for cooling off under the sun. The all-inclusive package made everything stress-free. The food options were fantastic — plenty of variety with different restaurants and buffets. The drinks were  [... read more]

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Corrie  - 

Verified Purchaser

Barcelo Solymar: Worst hotel ever!!!!

I don't know where to begin, worst hotel ever ,first we had the 4th floor room washroom was disgusting the shower had a bathtub with rust,they changed our room to a bungalow we had creepy centipede's crawled into our room even in our bed and ant nest , dirty towel stinky beach towels only 2 bath towels per room bring your own toilet paper the lobby bathrooms have np paper and no toilet seats, ack of food and terrible food, drinks hilarious no fancy drinks all watered down pita Canada w [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Beach Resort: Great Family Resort

Overall 7/ 10 Grounds 10/10 - very clean Beach - 8/10 - no seaweed, some rocky bits Food 6/10 - repetitive , not a huge selection but plenty of fresh fruit Pools 10/10. - several pools and splash pads Amenities 8/10- lots to do for every age group Distance from airport: 70 minutes

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Private  - 

Verified Purchaser

Barcelo Maya Riviera: Lovely Resort!

Hotel was beautiful - still under renovations but very modern. The room and beach were beautiful! The staff were especially polite, hardworking and friendly. Only area of improvement would be the food. I think the buffet could use more variety. In addition, could have more options at lunch and possibly have the buffet as a dinner option.

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Arno  - 

Verified Purchaser

Occidental Punta Cana: Average

Grounds Beautiful Rooms Clean and above average Buffet Average and service not so great Ala Cartes Some good one bad-Asian Pools Well kept - Main pool bar tooooo busy on weekend. Couldn't get to bar. Four deep of people and nobody letting you through.Should always have a lane open for orders. Beach Above average for the Dominican. Very nice

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Barcelo Maya Colonial, Riviera Maya

We enjoyed our stay at this resort. Everything was just fine! Great customer service, room was spacious and clean, food was delicious. Thanks a lot to everyone. We would be happy to visit this resort again.

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Private  - 

Verified Purchaser

Barcelo Maya Riviera: All you need at Barcelo Maya Riviera

The hotel is very well designed. One of the best features is how they lay out the infinity pools. All of them nudge right up to the beach giving you nice views of the beach and ocean while relaxing in the pool. The beach is large with many areas to sit in the sun or shade. The entrance to the water was rocky but with some water shoes it was no big deal. These things don't personally bother me - its nature - like going up north or anything else you will have to deal with some environmental factor [... read more]

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Chris  - 

Verified Purchaser

Occidental Papagayo: Amazing

What can we say....our stay was over the top!! Enrique, Carlos plus The kitchen staff made our stay! So accommodating with someone that has celiacs disease. The food was great. The beach was awesome. Loved seeing the whales in the bay. We have nothing bad to say!!

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Private  - 

Verified Purchaser

Barcelo Maya Beach Resort: Not a 5 star experience

Where to start. We booked for Beach but were moved to Caribe with no explanation. Reception spoke no English and didn't explain anything. Bellhop left our bags by the road and disappeared. Buffet is freezing cold and loud, food was consistently bad. Not a single quiet spot to sit, loud music everywhere. Had to get our toilet fixed 3 times and it still made a loud whistling sound at night. Some staff were nice, others were cold and unhelpful. Not worth the price. They advertise the bowling alley  [... read more]

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Private  - 

Verified Purchaser

Occidental at Xcaret Destination: Wonderful resort but very poor customer service

We enjoyed the resort, the food, the cleanliness, the animals and all the surrounding nature however what makes this hotel a lower star is its customer service. Some people are barely speaking English, while others are rude when you ask for help. Let’s not mention the booking of restaurants… that was a total mess, so if you come for 3 days forget about a la carte, the staff always says that all is booked and you cannot book in the next couple of days. Another disadvantage is that they don’t have [... read more]

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Dioni  - 

Verified Purchaser

Barcelo Maya Beach Resort: Barcelo Maya Palace

Beyond words, absolutely awesome., amenities, services and personnel., of all resorts gone to i would say the best ever, originally booked @ Maya Beach later notified not available no effort with option moved to Barcelo Maya Palace , no additional charges, thank you.

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Dioni  - 

Verified Purchaser

Barcelo Maya Beach Resort: Barcelo Maya Palace

Beyond words, absolutely awesome., amenities, services and personnel., of all resorts gone to i would say the best ever, originally booked @ Maya Beach later notified not available no effort with option moved to Barcelo Maya Palace , no additional charges, thank you.

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