Iberostar Origin Daiquiri: Amazing staff and beautiful resort

I went in June and the resort and staff were lovely......BUT I would never again go on the off season, the Mossys at night would carry you away and they opened the resort up to local Cubans to book to stay. I have never seen so many disrespectful people iny life, right from the amount of food they waisted to the complete ignorance they had for other people on the resort. I would go back but only during tourist season.

Iberostar Coral Esmeralda: Highly recommend

Coral Esmeralda is a quiet adult resort that we enjoyed so much. Our first time to Cuba and we were a bit hesitant given talk of shortages etc. This resort was clean, well-stocked with very good food, drinks (lots of alcoholic and non-alcoholic choices), necessities like tp, soap, clean bath and beach towels. We loved having cappuccinos on the breezy lobby. Well appointed, lovely grounds, excellent service, great entertainment, reliable wifi everywhere except the beach. Beach was beautiful but w [... read more]hen we were there it was very windy and lots of seaweed churned onto the shoreline by the waves. There didn’t seem to be a system for cleaning it up 100%. Coral clients have access to the larger sister resort right beside (Iberostar Selection) which has very nice pools. Coral has a 24 hour snack bar for food and drinks. Highly recommend this resort!!

Iberostar Origin Playa Alameda: Torn

I've been to Playa Alameda many times. The staff as usual are wonderful. Unfortunately, through no fault of their own, the economy in the aftermath of COVID and the relentless suffocation from America has left them with very little to work with with. It is still labelled a 4.5 star but in all honesty, it runs like a 3.5 star: the bedding was never changed, the towels changed periodically, the room filled with mosquitoes, the toilet paper frequently missing, no sugar sometimes, no butter so [... read more]metimes, broken coffee machine sometimes, etc., etc. A person who had never been to this resort probably wouldn't return. Those loyal to the resort and people like myself might also think twice. It's better to label it 3.5 so that people know what to expect and they can accommodate.

Iberostar Coral Esmeralda: The perfect private club !!!

This resort was such a surprise to us - it was quiet - wonderful staff - so pleasant !!! and helpful- the food was top notch - great presentations at sit down dinners - The drinks were so good - not watered down like at other resorts. Beach was unbelievable powder white sand. We had a swim up room - this was decadent - and Carlos our personal Butler was always around checking in on us providing us with beach towels drinks, making our dinner reservations as soon as we arrived - no line ups no fr [... read more]ustration - it was simply GLORIOUS !!!- They love us Canadians - be sure to always tip - they depend on us for their liveleyhood. We are planning on returning end of September to see our friends again. You must visit this resort ?

Iberostar Coral Esmeralda: Top notch resort!

First class service from the moment we stepped off the bus. Greeted with hot towels to freshen up and lovely iced beverage. Our butler for the week introduced himself”Carlos” and took us on a tour of the resort then led us to our suite. He took us inside the suite and explained all we needed to know. Shortly after discovering our private swim up the phone rings and it’s Carlos wanting to book our weeks dinner reservations! So…. Every night the beds are turned down so pretty and every mornin [... read more]g fresh sheets, all fresh towels, and bath mats toilet paper provided every day. Fresh bottled water every night placed on the desk. It was just unbelievable how pampered we were. The food was really nice. Everything was cooked in light oils nothing too heavy fresh fish, pork beef. Everything was so flavorful There’s a lovely little lunch place on your way out to the oceanfront that we would have lunch at every day and the menu changes every day. The drinks are really good there and then right on down towards the beach, there’s another little bar! I have to say the best espresso martinis ever are made at The lobby bar Entertainment most nights in the lobby bar area. . Got to know quite a few staff members by name over the week and every one of them are so happy to be there and are just kindhearted lovely people! The Cuban people that work in these resorts, don’t make a lot of money and they really do depend on your tips so please when you go to these places, be sure to be generous. We are definitely going back again this year!

Iberostar Origin Playa Alameda: The staffs are amazing

The hotel need ALOT of works The foods at the buffet are limited selection but overall foods at alarcate restaurants are good. If I ever come back to this place only because of the staffs, nothing else

Iberostar Origin Bella Vista Varadero: Poor service resort

Staff need to be trained regarding racism. One of the staff made fun of Asian eyes to me and i complained to the customer service. However, even the manager of customer service had no idea why i was racism. The food was either salty or plain. We asked for drinks and staff said it ran out. When my partner accidently dropped the US dollars, suddenly the drink was available. My rate of this resort is 1 star.

Iberostar Selection Esmeralda: Beautiful place, specially the beach.

The resort was nice, when we got there, I had to asked about "What happened to the welcoming with cocktails?" Then we needed to use the rest rooms, as we just came on a bus that doesn't have a toilet and it was 1.5 hrs of a rough ride; and when we got to the rest rooms they didn't have toilet paper, I mean non of the bathrooms male or female had any toilet paper. When I asked the reception they said " no toilet paper" very sorry about that " then they explained is because it is "OFF Season" w [... read more]e couldn't used our room's toilet because it wasn't ready until 4pm. We got there at 12:30pm. We managed to book 3 a la cart restaurants, we missed one, because we got our beach towel stolen the very next day after we got it, and I had to deal with the person in charged of security and he took awhile to come and see me to take the info about the issue. The second a la cart was the third day of our vacation and it was supposed to be the seafood restaurant, my fiance order pescado frito con arroz, (fried fish and rice) she thought it would be a full fish with fried rice and she was disappointed as the portions of fish were two tiny pieces smaller then sardines and maybe a quarter of a cap of rice. I order a tariaky pasta with beef, but it turned out to be very salty, all I could taste was salt, couldn't finish it. We end up leaving to the buffet restaurant to eat there, this turned out better. After this experience we didn't bother even to go to the third option. One day the beans at the buffet were not cooked well, hard to chew, other day they were spoiled and sour. I know Cuba is well known for the luck of taste on food, but this was for me one of the worst I had, and I being to many parts of Cuba a total of five times. This is rated 5 stars on the website, but I don't believe it should be, more like 3.5 *** The cleaning ladies were Awsome, the servers at the buffet were great, the bartenders were also great, the manager of the resort Israel came around after my complaint about the toilet paper issues, the beach towel incident and he turned out to be a nice and decent guy. I guess he found out that we were celebrating 5 years of our anniversary and he sent us a cake to our room, the third night we got there. We made some connections with a lot of the stuff members at the hotel and by the end of our vacation we enjoyed our stay. We made the best for what we had of our experiences.

Iberostar Selection Esmeralda: Wonderful resort

Visited from May 27 to June 3. My husband and I spent a wonderful week at this beautiful resort. Received a most friendly welcome by Israel. Check-in was quick, being only two of us. Beach: Perfect – wide, fine sand, no weeds, miles long. Plenty of palapas and chairs. Room: Ocean front, modern, roomy, meticulously clean, all in excellent working order. Love the screen door, enabling us to hear the ocean and get fresh air. Room numbers are lit and easy to find at night. Pools: Looked nice [... read more], but not used, since we prefer the ocean. Hotel Facilities: Well-appointed, easy to get around. No steps to trip over (great for elderly guests). Wide and well-lit walkways. Common areas are kept very clean. Food at Buffet: Simply delicious. Wide variety. Food could have been warmer, and coffee better. Bars: Quick, efficient, friendly service. Coffees were delicious here, especially the Spanish. Landscaping: Lovely - gardeners are doing a fine job. Special mention: A sincere “Thank You” for the special attention and perks given us on the occasion of my husband’s birthday. Thank you to the pastry chef who baked the most delicious birthday cake, for the bottle of wine, etc. One negative: Music (if you can call it that) at the beach is way too loud and irritable. Base is too heavy, and could be heard far away. Why not play your beautiful Cuban music and songs? We loved your show and songs on Cuban day! Once again, sincere thanks to ALL the wonderful people: waiters, waitresses, cooks, bartenders, cleaners, gardeners, etc., who made our stay at your resort a happy and memorable experience. Would we return and recommend this resort? Definitely!

Iberostar Waves Tucan: Your Dream Vacation

Great accommodations, very convenient layout of all facilities, huge variety and tasty food, helpful and polite personnel. Very good night shows and activities. Brilliant idea to have adult only pool separately from big pool. Great beach with umbrellas. Jungle at the middle is a gem. We would definitely visit again.

Iberostar Origin Bella Vista Varadero: Needs alot more variety of food

First time in the hotel ,not very impressed ,showers not working properly ,,either hot water and no cold water or vise of verse , Buffet no chicken all week , Only fish ,for people who have allergies to seafood not very good ,

Iberostar Coral Ensenachos: May 2025 Stay. 2 weeks

!This was our second stray at the Coral, last was late May early June 2024 first visit since Covid. We use to stay on the, then called Spar section, which was adults only, for 25 total visits The resort is showing its age but renovations are under way on selection side, slow and steady. ' We found the Coral section accommodation excellent, comfortable and roomy. with hot tub which was clean and heated. Service was great and Butlers and all staff very considerate and helpful to us, same as [... read more] other vacationers staying at the resort - I have Parkinson’s and use a wheeled walker and walking stick. . Any problems you inform the butlers, We had a noisy ceiling fan in bedroom when we arrived, and it was repaired the next morning. The food was good and plenty full, some limited shortages but nothing you couldn’t miss. You don’t go to: Cuba for the food, it’s good though. And we gain weight on our stays. The beaches are second too none with many palapa’s, one for every room on Coral section. The Coral is very quiet and relaxing just as we like it, no children under 14. The main entertainment is on the Selection side, shuttle service via mini bus, max wait 10min. Coral vacationers have complete access to all facilities on the selection side. Overall - great resort, that we call our second home, we will be back to the Coral, health dependant, to savour the friendliness all the staff, beaches, weather .and other vacationers you meet.

Iberostar Selection Ensenachos: Great beach - Dated Resort

The resort is huge to begin with and has two beaches - Megano and Ensenachos; both which were some of the most beautiful beaches I’ve ever seen. We regularly saw thousands of fish, stingrays and even starfish - just beautiful. The beaches were very quiet and felt like we had lots of privacy and spaces from others - perfect for relaxing. For the resort it’s self, it’s huge and a bit outdated but I didn’t really mind I still thought it was very nice. In terms of our room it was very big and spacio [... read more]us although it had a bit of a dirty feeling to it. First of all, we saw two small cockroaches in the room and lots of small ants near the toilet. Secondly. The toilet did not work. We regularly had to play around with the pipe to get it to flush and this was quite troubling since we got food posinoning. Besides that the room had a great balcony with lots of room to unwind and relax. For the food; the three “a la carte” restaurants were closed for renovations so we had to choose between the snack bar and main buffet. The main buffet regularly had lots to choose from with different options each day - it was indoors and felt very clean. The snack bar….. not so much. The night we got there we saw a giant cockroach hanging around the kitchen and the staff didn’t do anything. There were regularly birds flying in or around the food and thousands of flies. So would recommend the main buffet over the snack bar. As for the service - all of the staff were extremely friendly and helpful. I had amazing experiences with all of the staff around the resort and the night time shows were extremely entertaining. Nonetheless, we had a great trip here to Cayo Ensenachos and will never forget how beautiful the beaches here are.

Iberostar Origin Bella Vista Varadero: Amazing vacation

We love Iberostar Cuba This time we went together with our friends 8 people, and everyone loved. Isabella from customer service was very nice and helpful. The room was nice and clean , people were friendly and welcoming . Food was good except in the specialty restaurants. I don’t recommend to go to a restaurants.. But altogether we had a good time and planning to go again in December.

Iberostar Origin Bella Vista Varadero: Amazing people, country,resort

The resort is very well run by talented caring staff who really enjoy their job. The rooms were clean with an eye to detail. The food was very good. The swim out pool was huge and very clean. The bars were well stocked. They occasionally ran out of vodka and mixes but were usually replenished the next day. My only complaint is the inconsiderate guests who throw cigarettes off their balconies to the ground and patios below, and think nothing of walking across other patios to get to their o [... read more]wn. The swim out pool is for adults only, but parents seem to think if they are with them their children can use it. I have a great stay and hope to return in the fall. A special thank you to Diana the Concierge and Dihana( sorry if I spelled it wrong) the bartender in the Privilege lounge on the 11th floor. You each made my stay very special with your kindness and professional service.

Iberostar Selection Bavaro Suites: Best family vacation

Stayed for 11 days and 10 nights with kids aged 4 and 7. We travel to the Dominican every year and try different resorts. THIS WAS OUR BEST FAMILY TRIP. The resort is very, very clean, food is consistently good, everything is in walking distance, pool has gradual entry which is great for the kids, splash area was fun for big kids- the toddler area one didnt ever turn on though, beach is clean but a little rocky to walk into the water(coral). The main reason we loved it so much was the ama [... read more]zing focus on the kids, the kids club is not just a room or a small building like other places. First off its very well organized with secure processes to check in and out your children via the app and QR codes, SOOO many activities for the kids across the resort, with option to live track location via whatsapp . Staff are wonderful with the kids. Inside the actual star camp building there is a full play place structure, trampoline park, cooking station and movie station. At night the staff make sure all the kids are part of the show- putting them into costumes and including them.

Iberostar Waves Paraiso del Mar: Another amazing vacation!!!

Iberostar Paraiso never disappoints. My 21st trip and this trip was no different. Love the lush tropical location, amazing staff and great food. Perfect for a single, couples or families. Been coming for 15 years.

Iberostar Selection Esmeralda: Really needs fixed up.

Resort in need of LOTS of maintenance. Rodents in rooms, broken plumbing everywhere. Safe in my room didn't work (which I reported twice). Towels in rooms never laundered. Dont know if understaffed, but nothing really got fixed in the week I stayed. Food was meh, so was the booze. The simplest cocktails only. Not even a Mojito some days. The pool was nice when clean. Beach was pretty.

Iberostar Selection Paraiso Lindo: Great resort for families!

We had a great time at the Lindo. The resort is massive and contains many pools, restaurants, and things to do. The pools are awesome. There is a wave pool, a lazy river, and water park and slides. We found the ocean to be rough and did not swim in it, but we enjoyed walking on the beach and sand. The food was very good as well. We would return!

Iberostar Coral Esmeralda: Amazing Resort

The facility is well kept and maintained even though it’s not high season the staff were consistent with the up keep. I love how they have both hot and cold water and no issue with adjusting the AC from hot to cold or vice versa. I would stay on the same room again I love how I’m in the corner. I also enjoyed my dining experience. Their buffet area is enclosed which is perfect from keeping the flies and stray cats out. The hostess, bar tender are all professional and courteous.