Sunscape Puerto Plata: Beautiful Resort

Really had a great time here and would go back again and again. This was my second time there since covid hit and its just starting to open back up so not everything is perfect but they are working hard everyday to make sure it's back up and running a full capacity. most of the staff were amazing and only found 2 that need to work on the attitude as I found them rude. They had to finish there conversations before taking your names on restaurant list.

Sunscape Puerto Plata: Low key and chill resort, just what we needed!

While the resort is getting a little old, everything was clean and in good shape. All staff was respectful of COVID precautions. They were all very friendly. Beach is absolutely stunning and so calm! Buffet is actually quite good, especially Dominican food! Entertainment is not first rate but I came there to relax after 2 years of COVID stress.

The Sens Riviera: Sunscape Akumal resort and spa

We highly recommend this resort. All Staff was absolutely amazing! A special shout out to Rodrigo the assistant Food and Beverage Manager. He went above and beyond all our expectations by far! We travel every year and this resort has been by far the best staff wise. It is a very clean resort and is very careful with covid. Food was excellent. We will definitely be going back to this resort without question.

Sunscape Dorado Pacifico: Wonderful holiday!

Excellent facilities. Comfortable room. Lovely view of the beach and ocean. Great food, except for the Italian restaurant, which needs to add more tomato based sauces to their pasta. Also serve true bruschetta bread, Italian crusty bread infused with olive oil, basil, oregano, topped with chopped Mexican tomatoes. Fantastic staff, always helpful and cheerful! We'll be back!

Sunscape Puerto Plata: Friendly Staff and no crowds

Hotel was great , Buffet food was bad , always cold and tasteless. That said the al la carte restaurants which don't need reservations and have no limit had pretty good food. Pool was nice and beach is a real beauty. Be prepared for beach peddlers though. If you want to lay in the sun and relax do it at the pool. Surprisingly really good surfing close by at Encuentro beach. Would come back again in a heartbeat

Sunscape Puerto Plata: It was exactly what we needed!!

We finally were able to travel and we were really looking forward to it. Sunscape did not dissappoint. Despite rain for most of the first week, we had a great time. Service was excellent, food was good, room was great, beaches excellent. The second week was perfect weather for sitting and walking on the beach. We especially enjoyed spending time with Fransisco, Jaun and Carlos (Sun Club Bar and restaurant) and Magdeline from the Castaway Bar. They were all very friendly and provided excell [... read more]ent service. All staff at the Sunscape were very friendly, and always eager to make our stay memorable. The resort was very clean and Covid rules were strictly enforced. We will definitely return with our family if the opportunity comes up. Fransisco from WestJet was also excellent.

The Sens Riviera: Nice Resort

Staff: All very nice and accommodating Grounds: BEAUTIFUL! Well, kept and clean Food: was just ok but there was always something tasty to eat Drinks: Delicious! Room: nice room, big enough for 2 adults and 1 child (Sun Club Pool View) Beach: Absolutely amazing...nice sand for playing, great ocean to swim in. Lots of sea life to see

The Sens Riviera: Honest Review

This is a budget friendly resort and one that you get what you pay for. If you are expecting amazing food, beautiful rooms - look elsewhere. But as a family with younger kids we had a great experience. Room - we booked a partial ocean view room and did not upgrade to the sun club. Our room was not great (aside from the view that was awesome). The bathroom had a terrible smell. The shower and glass looked dirty (I tried to wipe it down and it was clean just looked dirty). The rooms were very  [... read more]dated. The last day I found mould on the bed skirt (I would have moved if I found that earlier). Food - the food was okay. This is not a five star resort so we got what we expected. We could always find something we would eat at the buffet. Since the hotel is at 60% capacity the a la carte restaurants did not require a reservation and they were all fantastic. The pool side grille and the coco cafe were the best features. It is right beside the pool and my kids could eat whenever they wanted. It was quick and convenient and didn’t require us getting them changed into dry clothes. Resort- There are a lot of pools but many of them require an upgrade to the sun club. The main and kids pool were where it was at anyways. The entertainment staff were great (and not annoying). The kids loved the games and so did we. The beach was nice and everything is a 5 min walk from your room. There are quite a few large rocks in the water but the snorkelling is amazing. The Rex Dino Land is also a really cool feature but it is the only thing that is far from the main resort. It required a golf cart and we had to wait a long time when we called to have a golf cart take us back. Also note that the jungle view rooms are located in Rex Dino land and far from the main resort. Staff - the front desk staff are awful and not helpful. We are also pretty sure one of them took our iPad. My son set his iPad down and we walked away. We noticed within 30 min and went to the front desk to ask and they immediately said no (didn’t make any inquiries just no). The second time we asked they called the security desk and then said no and the third time they said to come back in a few hours and security would review the footage. That was the day before we left and we came back multiple times but security never got around to reviewing it. We had a few other inquiries and were met with dismissive unhelpful attitudes. The rest of the resort staff were amazing. So friendly and welcoming. My kids loved Carlos at the kids swim up bar and the staff at the buffet would always laugh and joke with them. The night time shows were decent with the best one being the fire show. All in all we had a good vacation. We felt they did a great job sanitizing and ensuring the resort was safe. We would come back if the price was right but it’s not a resort we would recommend to family or friends.

Sunscape Curacao Resort: Not a Four Star

This resort advertises a four star resort. It is not. More like a 3 star. Very run down, not much cleaning happening at all and food is not very good !! Everything seemed very dirty. Including washrooms by japanese restaurant and the pools!! We paid for a beachfront room with Sun Club perks. Still not sure what the perks were…???

Sunscape Curacao Resort: Nice resort

The property was always constantly cleaning and disinfecting everything during COVID-19. Which made my group more safe being there. Very friendly staff. Wish there was more food options, wish we tried every restaurant, during covid they closed most of the restaurant and had only certain ones open. So I feel like I’m not getting the value food wise that I paid for. Plus I had a hotel room on the other side of the property even tho really no one was staying there.

The Sens Riviera: Very good

Very good hotel for this price. Very good beach, grounds, food good, the rooms are good but second and third floors no balconies. Service very good. Entertainment normal. For me very nice that almost no insects.

Sunscape Sabor Cozumel: 3* Resort

The beach was nice, don't forget to wear water shoes, you will need them. The grounds were kept nice and clean. Our room was nice, it was located in the section near the quieter pool. The food was so-so. But I read reviews and I was expecting it. What I didn't expect was to get some kind of stomach bug caused by either the food or the drinks. They didn't really clean their plastic glasses very good at the bars, so that's where I think I might have picked something up. My husband got sick as well [... read more]. The staff were very friendly and I think they work really hard. Would I go back, no. It was not worth the money we spent for this all inclusive.

Sunscape Puerto Plata: Great family resort

Very nice place to stay. Rooms comfortable. Food was great. I have 3 negative comments otherwise terrific holiday place. 1. 2nd day was mislead into a pushy sales tactic in order for the hotel owner to sell memberships. If they said upfront what they wanted I would have strongly declined. Started with "you haven't received your free gift yet when you arrived". Be aware! 2. Bar tenders do not practice proper hygene techniques when filling drinks. Ie they put the draft beer spout righ [... read more]t into your drink and when they are refilling personal cups this is obviously a transfer of germs. 3. The constant parade of vendors at the beach gets annoying. Up to a dozen an hours asking to buy their wears. Prefer they set up their wears and let people go to them.

Sunscape Dorado Pacifico: Not quite as advertised.

A little underwhelming considering the reviews. Resort is tired and under-staffed. “Activities” Personnel were more interested in playing volleyball ( and winning) than letting guests play. 5 staff on the court (between both sides) and 6 guests standing on the sidelines, waiting for an opportunity. Also, head activities guy with the whistle served 5 straight high-speed serves to the little guy ( 11 years old ) so that his side could win the game. Sad, really.

Sunscape Dorado Pacifico: Great Location!!

The entire trip...right from the reservation to flight to shuttle to resort was so efficient and so easy. Making it relaxing from the moment we left. The flight was direct and the shuttle was waiting for us when we got through customs. The resort was small but clean and had just enough to meet our needs. Actually great value for your money. We enjoyed the food, the pool and the beach. We took a cab to zhiuatinjo and felt completely safe. All in all I’d give it a 5 out of 5.

Sunscape Curacao Resort: Awesome place to vacation!

Having never been to Curacao, I was not sure what to expect; the resort exceeded any other place I have been in the Caribbean. Very friendly staff, clean beach, nice pool, good alcohol selection, quiet and relaxing; just what you want on vacation.

Sunscape Curacao Resort: Loved this resort!

Most importantly the beach was incredible and you could snorkel right there. Our room was perfect and steps to the beach. Incredible sunsets every night!! We enjoyed the buffet, cafe and all the restaurants. We booked the 4 wheeler excursion right across the road. From the resort there was a free shuttle into the beautiful town of Williamstead daily. This resort had a nice casual feel with many kind people. Not far from the airport.

Sunscape Puerto Vallarta: Excellent Resort

This resort was very good the staff was awesome they bent over backwards to help you out any time you needed assistance ! The grounds were beautiful and well kept ! but extra praise for all the staff who always went that extra mile with the service. I definitely will come back next year for my vacation again !

Sunscape Puerto Plata: February vacation

Hello everyone we travelled tonSunscape in Perot Plata from February 26-March 3rd. Our flight was with Aur Transat no problems with either airports but the seats seem to be getting closer. We arrived at Sunscaoe about 2:30 in the afternoon, front desk were busy but very nice. We had the bell boy bring out luggage to the 7 section as we payed for deal of the day. If you have a choice try not to stay in this section loud disco that isn’t on the resort. We changed our rooms to the 12 section at a [... read more] few, these rooms are much better and well located for everything. The buffet and the restaurants are good with good service. The a la Carter’s are all good and you don’t need a reservation. There is always a Waite for the food hut worth it, the steakhouse is the best. These restaurants are located on the 2nd floor, there is also a guy making the best pizza from 7-11 and if you don’t like something go to the pizza guy or the Buffett. The beach is great for walking and good for snorkelling and swimming. There is many vendors on the beach be polite and just answer no thank you. There is music shows and acting but it’s a little repetitive, there is a small disco in the beach bar from 11-2:30am. We had 3 days of Rain but this isn’t the resorts fault. When the sun was shining you will see the beauty of this resort and the people working here have a nice trip.

The Sens Riviera: Great spot!!

Beautiful resort, the staff were friendly and always helpful. The food was great. Only downside was no balconies. The beach was amazing, lots of beach chairs and always towels available. Drinks were good.