Our Verified Customer Rating 4

Our Verified Customer Rating 4

(517 Reviews)

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Zara  - 

Verified Purchaser

Viva Maya by Wyndham: Please don’t waste your vacation at this resort.

This resort is absolutely a nightmare! They have no room service, the food is so bad. The minute you walk into the buffet it smells. They don’t have much of a selection and the staff doesn’t seem to care to help with anything. I have been to Mexico many times and this was by far the worst resort I have ever stayed at.

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Lily  - 

Verified Purchaser

Viva V Samana by Wyndham: Great vacation spot!

It was our first Adult only resort in DR and we weren't disappointed. Perfect location beautiful grounds always maintained and clean. It was great that we didn't need to hunt for beach towels you can just grab them near the pool and drop them to the same place. And there are always plenty of them . We stayed in bungalow highly recommended if you want privacy and quite place. The customer service is great whenever we had small issues they were addressed fast and always with the smile . The food [... read more]

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Chantal  - 

Verified Purchaser

Viva Heavens by Wyndham: Awesome Trip

Spent 7 relaxing days at this beautiful resort. The staff were amazing, food was great, rooms were clean! Beautiful beach walks every morning. Definitely recommended. Hoping to return before it turns into a family resort :)

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Private  - 

Verified Purchaser

Viva Maya by Wyndham: True 3 Star

This is a good hotel for 1st time vacations. If you have need tob4 and 5 stars, you will see how they fit as a 3 star. Main buffet needs a better selection of daily meals. There are theme nights but a few different selections. My room and cleamers were awesome. Bar staff 3.5 out if 5. Best drink is called "Rivere Maya." Staff all over were 4 out of 5. Beach was good. Best beach is to the right near the Sandos through the rocks called EmmaCove. Priceless. The Viva buy in pro [... read more]

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Private  - 

Verified Purchaser

Viva Maya by Wyndham: Nice resort

The hotel is older but very clean. Rooms are nice, grounds are beautiful and well kept. It’s a small resort with ramps so if you have mobility issues it’s a very good resort for getting around. Beach and ocean is terrific, very warm waters and extremely clean and very well managed. The down fall to this resort IMO is the buffet food. Lots of choices for Mexican food ( hence you are in Mexico) The salads and deserts are wonderful lot of choices The protein is hamburger meat meat b [... read more]

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Dawn Pavlik  - 

Verified Purchaser

Viva Maya by Wyndham: Viva Wyndham Maya, Playacar

This hotel exceeded our expectations. Beach was beautiful, main pool was decent but the Adults Only Pool was a treat. Food was very good as were drinks. Rooms were clean and fresh for us daily. Highly recommend for a small resort for sun and relax. Thanks Susan for booking for us. Ground floor would be my choice as bigger balcony. Ours was small!!!

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Marian  - 

Verified Purchaser

Viva Maya by Wyndham: Amazing Resort

I love everything about our vacation in Viva Wyndham Maya. The food, the resort, the beach. It’s awesome and would love to come back. I was skeptical at first reading bad reviews I’m glad I found this resort thru Trip Central.

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Private  - 

Verified Purchaser

Viva Maya by Wyndham: Beautiful Resort... had a number of issues though....

The resort is gorgeous, the setting perfect....right on the beach, lovely pool, restaurants and great for kids. These are the issues I had.... 1. we could only find 1 English channel on TV....Fox news...that's it.... we called reception multiple times and they kept telling us which channels were in English...but they were not....then we were not able to get Netflix.... they ended up giving us a new TV.... but it was never programmed to use netflix...I was with my 80 year old mother and sh [... read more]

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Private  - 

Verified Purchaser

Viva Heavens by Wyndham: Ok resort but not 4 1/2 stars imo

The resort is a mixed bag: Food is good, but lacks variety I expected for the rating Very Clean Booze was disappointing both in terms of quality and selection. Entertainment was not as good as I expected. There was no “viva” vibe People nice and courteous.

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Private  - 

Verified Purchaser

Viva Heavens by Wyndham: Good for budget but little things could have made it nicer.

Recently returned (April 14 2022) from Viva Wyndham Heavens and feel we got a little less than what we expected but still enjoyed the sunshine and pleasant people of the Dominican. The resort deserves high marks for cleanliness and the attentiveness of their staff to the limits they are permitted.I say this as with every trip to the Dominican Republic I've always found the people to be very welcoming and willing to help. It seems at this Resort the training provided is lacking the attention to d [... read more]

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Private  - 

Verified Purchaser

Viva Heavens by Wyndham: Well worth the price!

The beach and food were great. You can pick apart the rest but at the end of the day we’ll worth it! There booze selection is very limited and the rooms are a little run down but over all this place is okay.

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PMGR  - 

Verified Purchaser

Viva Heavens by Wyndham: Amazing Resort

The hotel is beautiful and relaxing. The staff from the front desk to the beach and everyone in between go above and beyond to make your stay the best it can be. The restaurants and food presentations are top notch. Everything is clean. All staff wore masks, hand sanitizer and temperature monitoring at all restaurants. Looking forward to returning when they reopen after renovation.

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Private  - 

Verified Purchaser

Viva Azteca by Wyndham: Above expectation

We liked it though the resort is a little bit too far from Cancun Airport. Walking distance to Playa Del Carmen. I would definitely go again. The drinks at the bar are limited to local brands, some of them poor quality. To enjoy a good drink you have to be a "Viva member"

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Private  - 

Verified Purchaser

Viva Heavens by Wyndham: Absolutely recommend this gem of a resort!

The resort was the perfect size which made walking around and finding your bearings super easy. It was very clean, the pool was incredible, the beach (and the walk to it) was STUNNING. The a la carte restaurants were delicious, and there were a large variety of refreshing cocktails. Quiet enough for people that want to relax, but there are also a bunch of fun activities going on all the time for people that want to have fun. Really amazing experience!

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Private  - 

Verified Purchaser

Viva Tangerine by Wyndham: Great place

Staff all try their best to accommodate everyone. Staff speak pretty good english. Food is fine, remember why you are down in caberate the ocean and the weather. Beach is great, take time to explore cabarete, it is safe and friendly

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Kevicii  - 

Verified Purchaser

Viva Heavens by Wyndham: Relax away

The resort was smaller than I expected however the staff and service was incredible. Food was good and the resort Is very clean. They had entertainment every night. I would definitely recommend for some to come here

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Private  - 

Verified Purchaser

Viva Maya by Wyndham: Down to earth hotel

Beautiful landscape and palm trees for beach. Nice front yard with flowers and palm trees. Buffet is good. Cleaniness of hotel and bathroom. Many activities at the beach and hotel. There is bar near the pool and beach.

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Nancy  - 

Verified Purchaser

Viva Maya by Wyndham: Amazing resort!

Just stayed here for seven days, everything was perfect! Friendly staff nice rooms everything was clean food was amazing lots of options to choose from being a vegetarian, definitely would go back! Couldn’t ask for anything better

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Private  - 

Verified Purchaser

Viva Heavens by Wyndham: Great Adults only Resort

As part of a group of 12, we spent 2 weeks at this resort. Very clean throughout, and a big plus is that they had enough beach chairs for all guests. We never had a time where we couldn't locate a chair, so NO getting up at 7am to claim chairs on beach! The rooms were spacious. Entertainment varied throughout the week. The Monday night singer was amazing, very impressive. Overall I would definitely return to the resort. Bartenders friendly, security throughout compound on task and helpful. Grea [... read more]

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Private  - 

Verified Purchaser

Viva Heavens by Wyndham: Great Resort

V Heavens is a clean well kept resort. Rooms are spacious, clean, fridge kept stocked, good WIfi coverage. Restaurants including the buffet was very good. Beach was a short walk away with a nice restaurant for lunch and drinks. No shortage of lounges at the beach. Staff was excellent.

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