Brisas Guardalavaca: Nice resort

It is a little outdated and definitely needs more work in the rooms but they are trying. The grounds are well kept but the beach could be raked a lot of cigarette butts and straws from people that just don't care. The buffet staff are so friendly and they go out of their way to help. I find thou that all the people that pretty well work there are so nice! I wish they would leave the buffet at the villa opened for all meals not just for breakfast because it can be a distance walking for lunch and [... read more] dinner from that area especially when you are disabled. They have a lot of activates which our Grandson really liked but as for the shows we didn't attend just worn out from the sun and the day. This is our 3rd trip here and it was good for the Grandkids but I might look for a smaller resort next time with a shorter drive to get there.

Brisas Guardalavaca: Brisas

every thing is very close stayed at the main building can be very loud with the entertainment if you are facing the pool area DJ one night was on until 11:45 way too loud villa area was much nicer wife has a horse so having access to riding right across the street was very convenient. few little things keep it from being a 4 star front desk did not mention about getting towels or a key for the safe other hotels in Cuba provide water in the fridge and free safe over all good value  [... read more]for the money but again not quite a 4 star also the airport in Holguin is terrible. we were actually rushed clearing baggage and customs to catch the plane customs and baggage are too close together- causes mass confusion

Brisas Sierra Mar: 4th time for us and still home away from home

well... this is not a hotel for people that love to take pics of bugs, cracks etc. - if you are looking for perfect, don't go there - if you are looking to become one of the family, do go there. this is a very safe place for anyone with little (or older) kids. it is not a place for anyone looking to party as there are more older folks than younger. if you snorkel or dive, it's a great place, if you like to hike and adventure it's a great place, if you want to just relax, also a great place. if y [... read more]ou like stairs and work out, great place! elevators are hit and miss, surroundings are at least for me - wow. food is ok compared to many resorts it's better but it's still not a rui - or another country. take the good with the bad, just enjoy. pool, animation is so so, had better and worse. again, surroundings are super. lots of return guests if that says anything. we have our friends (feels like family by now) there. lots of cracks/bad paint and so on there so again, they are doing their best, but if you like to take pics of that, don't go there.

Brisas Guardalavaca: Amazing

It was everything we had expected. Grounds are well kept and workers are always busy. We enjoyed the a -la- cartes also. Food in the buffet was also good. Each night was a different theme. Check in went very quickly. We had requested an ocean view. We got a room on top floor (5th) with 2 nice size decks.

Brisas Guardalavaca: Great Escape

This was our third visit to Brisas Guardavalaca. We came back because of the atmosphere created by Cuban people and progressive improvements in service and facilities. We were not disappointed; all staff was very polite, always smiling, always ready to meet our needs, and always working hard to maintain the resort clean. Although already old, the resort was recently updated with modern bathrooms. It was a pleasure to take a shower in the evening after the whole day of activities that included te [... read more]nnis, horseback riding, beach volleyball, boating, snorkeling etc. These were our favorite things to do, however, you could spend the whole day on a beautiful beach (finding a beach chair was a challenge and we did not like this part). The beach was cleaned every night; plastic cups and cigarette butts were unfortunately often left in the sand by many tourists. We liked the food; there were lots of choices but we have favoured fish, vegetables and fruits. Overall, nice, warm and relaxing break from winter.

Brisas Sierra Mar: Best Cuban resort for the Money

Have been many, many times. Many of the same smiling, helpful staff as well as great new ones. Weather always perfect. It may be old and a bit run down, but that is Cuba. Food is very good and the view is spectacular.

Brisas Guardalavaca: Great resort!

We really love this hotel. We stayed for 7 days. The beach was very nice, entertainment, and rooms were very clean. There was a lot fo things to do on the resort, we went sailing, swimming, snorkeling, and paddle boat. Friendly staff and great food!

Brisas Sierra Mar: the good, the bad and the ugly - Sierra Mar Resort

We've been to Sierra Mar many, many times - at least 20.. We find that the food offered in the main dining hall improves each year, and they are trying new things all the time - kudos to the chefs! The cleaning staff are very good and efficient, the wonderful staff who dish out the flavourful coffee each morning at the main bar are wonderful, the nightly entertainment for the most part appeals to eveyone, the vendors who come to the resort a couple of times a week are pleasant and not pushy.  [... read more]When the resort is full, there are actual fights on the beach for the lounge chairs. I've never seen that before at Sierra Mar, and it was ugly! A good way to avoid that would be what other resorts often do, and stack the loungers every night (Sierra Mar might have to hire another beach staff). Then, when people come down in the morning, there wouldn't be any more of the situation where somebody ties up 4-6 loungers, but doesn't come to use them until very late in the morning, meanwhile other people who are at the beach early can't use these. People were actually screaming at each other; I saw one woman hitting another tourist with her shoes! WHY OH WHY CAN'T ALL THREE ELEVATORS ACTUALLY WORK AT THE SAME TIME! For heaven's sake, pay people who know what they are doing to fix them - ALL - so they run more than a few days at a time. One bank hasn't worked - I think - for three years! The 'day-trippers' who are bussed from Santiago de Cuba, for the most part, need serious lessons in how to behave at a resort -- they hit the dining room like wild animals - often taking ALL the sausages, or pancakes, or plates of cheese; at lunchtime, entire plates of cakes and sweets at dinner - and a lot of it gets shoved into big purses. I know the resort did attempt to curb that by having large bags left at the door a few times, maybe that should happen at EVERY meal when those people come on the weekend. On the subject of the day people, why do they have to throw garbage, plastic glasses and plates, kleenex, etc. all over the paths, the beach and the floor? It's like they haven't learned how to behave when out in public! We have Cuban friends who live in Santiago, and they certainly don't act that way. This year, I went to use the ladies' washroom just off the bar area, and was disconcerted to see a young man (early 20s?) in there with a bunch of his young women (they weren't ladies!) friends, laughing and acting like it was a big joke ( day visitors). When I told him to get out and use the men's, they all just laughed and he refused to. So I went to the front desk and reported it. The desk staff member said she would look into it -- but I watched her - she slowly walked the triangle of pavement near there, talked to a couple of tourists, then came back to me and told me she couldn't do anything because he was "a client". I told her so was I, and I was there for a month, but obviously that didn't count to her. One one of the four stalls in that washroom has a lock on the door, and if I had a daughter who had gone in there, I would have been extremely angry!!!!!!!! I did report this to Sandra, who said she would follow up on it. That was disgusting, and the staff member I first talked to needs to be educated in what to do in situations like that The staff in the beach restaurant are wonderful - and the addition of more hot items to chose from was great! I miss the individual pizzas though! Osmar, the beach bar man who is almost always on dury, is wonderful, and very personable. Pedro, one of the beach staff, works harder than 3 people! He's always raking up the seaweed, cleaning up the cigarette butts on the sand (why do people think it's an ashtray?!) and works very hard and diligently. He's always very pleasant to everyone. The massage lady, Margo, does a great job! We didn't partake of any activities around the pool, perfering to be on the beach during the day, but there seems to be lots to do for everyone!

Brisas Guardalavaca: Something for everyone

This was a our 4th trip to Brisas Guardalavaca. We are always impressed with the hard working staff maintaining the resort. There have been more impressive renovations and improvements since our last stay two years ago. This is a favourite hotel for Canadians, with people returning many, many times. We are definitely booking again. Can't wait to see all the familiar faces next year. Tips: Quiet side is the Villa side (and our preferred side), busier, active side is the Hotel. There are [... read more] no exclusive/off-limits areas, all areas are open to all guests regardless of booking. Visit the Games Room staff in the hotel side just before a scheduled activity to make sure they know you want to do it (target shooting, archery, etc) as they will then pull out the equipment and head off to the particular area with you. We booked the VIP option and loved using the two bathrobes in the room. Saved on towel usage!

Brisas Santa Lucia: Great vacation!

What's best about Brisas? It's the atmosphere. Besides being accommodated to my liking (requested a room close to punto nautico) I enjoyed decent food, clean room and much more. I've been coming to Santa Lucia for years but I found Brisas to be the best. I'll be there in no time. Thanks to all employees at Brisas and see you soon Bobby

Brisas Guardalavaca: Better every year.

This was our third visit to Brisas, Guardalavaca, Cuba and we wanted to celebrate our 53 wedding anniversary. Tammy Beamish our representative was kind enough to arrange wheelchairs for us at both airports, Toronto and Frank Pais, Cuba. The room was on the second floor facing the ocean, had a walk-in shower which made it easy for my wife who was recovering from having a knee replaced to get in and out of. The only draw back was that the ocean view room also faced the stage and the entertainm [... read more]ent was a bit loud, though it did finish at 11 pm. There was a shortage of fresh fruit as they had had three consecutive months of rain which destroyed the crop. The food was the usual fare at these hotels, we never went hungry! We ate breakfast and lunch at the restaurant facing the beach and was served very efficiently by two waitresses, Yasmin and Machy. We had one meal at the Italian al a carte.which was very good, we couldn't celebrate our anniversary at the Buccanero as I went down with the flu then my wife caught it. This hotel is very good and the staff are extremely good taking care of you! God willing we will be back next year.

Brisas Sierra Mar: Fantastic resort.

We loved and enjoyed the hotel and the beautiful surroundings even more so at the 2nd time. People are very friendly. A nice place for total relaxation. However, if you are a foodie you might not appreciate the meals so much. Good idea to bring your favourite spices. We had a great time except this time we traveled with Tripcentral and to our surprise instead of flying us to Santiago de Cuba, which is 45 minutes away from the resort we were flown to Holguin which is 3 hours and 15 minutes of  [... read more]very rough ride away. Since we assumed based on our last vacation experience with Sunwing that we will reach the resort within an hour we weren't prepared for that ride. We landed at 1.30 and arrived to the resort at 6 pm. Arrived totally exhausted hungry and thirsty with headache due to the really rough ride. (No seatbelt) We were the only couple from the whole airplane who was destined for that ride!!! It seems totally unnecessary and unreasonable to fly anyone who will vacation at Sierra Mar to Holguin when there is an airport nearby. It should not be an option at all....but if it is it would be something that the travel agent should discuss with the client. OUR VERDICT We recommend the resort to others, but we don't recommend to trust Tripcentral with your vacation arrengment.

Brisas Santa Lucia: brisas santa lucia

j ai bien aimer l accueil les employer son très diplomate mais pour le prix ca vaux la peine très belle embiellant MA chambre étais bien sauf que c étais a cote de la crème glacé et les enfant étais de bonheur la donc il me réveillais mais pour le reste merci ,merci et encordé merci j ai eu un beau séjours

Brisas Guardalavaca: Varied, Interesting Place

We stayed in the Villas which were a distance from the constant booming of the entertainment of the pool. That's for the young folks. It was a wonderful place. Large grounds, well manicured and beautifully appointed. The menu leaves something to be desired and it was plentiful but needs tweaking. Overall, something for everyone.

Brisas Guardalavaca: Nice Resort for an older facility.

The resort was clean and well kept and the staff were friendly. The grounds received constant attention and the rooms, although in need of some maintenance, were kept clean and tidy. The dining facilities were clean and well serviced and the food was good by Cuban standards. A la carte restaurants were easy to reserve and the food was of a high standard. The beach was clean with white sand and some coral outcrops and the sea was clear and warm. Loungers at the beach were plentyfull but were us [... read more]ually reserved with towels by early arising guests. Not much to see in the immediate vicinity outside the resort but trips are available to Holguin (1 hour) or Guadalavaca to see local life.

Brisas Sierra Mar: Brisas Sierra Mar - A great budget option.

This resort has a number of good restaurants to choose from, including the newly opened Ecological at a mere $5 CUC per person, where the food is truly phenomenal. Not a lot of good options for day trips - you are probably better off haggling with locals - easily found by heading down the road. The resort is clean, staff are friendly, and they do a consistently good job with the entertainment. The lobby always has someone playing music in the afternoon. Typically the resort attracts olde [... read more]r Canadians. We went on a day trip to Santiago with an organized tour. The price was $73 CUC, higher than previous years. The island restaurant was crammed, service was poor and very slow. The lunch took easily 1.5 hours, which took time away from the other places that were on the tour. To top that off, both of us got sick - food poisoning we think from the seafood there - as did a few others that tried the seafood dish. This was on Monday, March 5th, 2018. A better value would be just organizing a few people on your own and renting transport to Santiago. General tips: The food is good, some of the staff have had food safety training. Some have not. Watch and when in doubt make sure your burgers/hot dogs are cooked for extra time. Fresh fish is always a safer bet. It's cuba, don't expect a banquet. Always have water and any medications you might need. Outside the resort, lots of folks will only speak spanish, so be ready to learn some or bring a phrasebook. The beach is a wonderful place to explore, expect hawkers selling everything - sometimes questionable quality. Walking past them with a 'no, gracias' will do the trick. That being said, good Rum can be found here at a fraction of government prices. Snorkelling is boring at the beach, but if you keep swimming out a little bit, or take one of the free watercraft, there are some wonderful reefs around the beach area. There are plenty of walking trails in and around the area to explore.

Brisas Santa Lucia: Absolutely the best!!

This was my 3rd time at Brisas. As always great time. Awesome staff, Giovani, Sulie, Rolly, etc. Rooms kept spotless, never missed anything. Already counting down the days to my next return.. nos vemos el año que viene mis amigos ❤

Brisas Sierra Mar: WONDERFUL TIME

RECEPTION AT THE HOTEL WAS WONDERFUL STAFF ALWAYS AVAILABLE AND COURTEOUS FOOD WAS GOOD (BELIEVE IT OR NOT FOR CUBA) MEDICAL ATTENTION WAS VERY PROMPT AND PROFESSIONAL ROOMS WERE COMFORTABLE TRIP TO VILLAGE - FELT VERY SAFE - ON OUR OWN - WALKED THROUGH THE VILLAGE AND WERE WELCOMED INTO THEIR HOMES WOULD HIGHLY RECOMMEND THIS RESORT FOR PEOPLE WANTING TO RELAX AND ENJOY A RUSTIC CUBA (MOUNTAINS,BEACHES,SUNSHINE)

Brisas Santa Lucia: Very disappointing resort!

The hotel is very run down and outdated. They have updated a quarter of their rooms and water system however the rest of the rooms are old and outdated. We spent the week with no HOT water at all. The hotel is aware of the issue and when we spoke to the manager they offer you bottles of water and a bottle of wine to compensate for the inconvenience. Food was below standards. Snack bar ran out of French fries and hot dogs for several of the days we were there. The ala carte restaurants served pre [... read more]tty much the same food at both we attended. Service in the restaurants was not good. Some days was none existent. We tried to change our room for 3 days straight and was told the hotel was over booked each and everyday. I would never recommend this hotel to anyone!

Brisas Sierra Mar: Lovely escape!

This was our second visit to Brisas Sierra Mar. The hotel is 20 years old and has been hit by a few hurricanes so it’s not ‘polished’ but the people are wonderful, staff are friendly and helpful. Our room was just above the beach so we could hear /see the ocean which was lovely. The food was good, with a huge assortment and lots of local flavours to try. Buffet was always three tables long and a roast sliced each meal. The water is clean and drinks are included and ample! On Tuesday we [... read more] got invited to a wonderful upmarket dinner for return guests - with dancing and a live band.. excellent event!! There were some great excursions to Santiago de Cuba, as well as caves, red sand beach, the nearby village and daily walks into the various local communities. We swam in the pool each day - and this maybe where we both got sick with parasites since the pool water wasn’t as clean as it should be..