Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(653 Reviews)

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Private  - 

Verified Purchaser

Great Price, Great People, Great Fun!

Our experience at VH Gran Ventana Beach Resort was great! We arrived November 28th and stayed for a week. This was our first time to this resort and was very pleased. We found the rooms, resort and beach exceptionally clean, the food was good and there was always plenty. The resort is compact and easy to get around. There is a nice pool, super comfy lounge seating around the bar and a swim up bar. At the beach, there is a bar area that's covered and provided shelter from the occasion ra [... read more]

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John  - 

Verified Purchaser

Really nice small resort!

We just returned from a week at the Gran Ventana. This was our 3rd time there and there were no surprises. Those 1-star reviews that are posted are ridiculous. These people must have stayed at another resort. Very friendly staff and check-in was quick. A la cartes were very nice. The food at the buffet was not exceptional but it was very good. Lots of variety. It was very busy but you could find a lounger at the beach any time of the day. There were special events for the return guests and there [... read more]

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Private  - 

Verified Purchaser

Good resort

We stayed in gran ventana 1-15 of November, 2022. We had upgraded package and enjoined vintage club and all privileges that it provided including late check out. Food was good in the buffet. Visited all three restaurants. We did not like service in the ocean grill. Italian restaurant was good. But octopus was the best. Great service, good food. Weather was good. Couple of rains that did not affect our stay. Walked 180 km in 15 days by the beaches. We had some problems with bathroom towels - ma [... read more]

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TLC36CA  - 

Verified Purchaser

Fantastic Time

Our opinion on this resort is as follows VERY clean VERY well laid out Handicap accessible VERY welcoming Beautiful beach Rooms are basic (needs a table) Food was fresh, nice selection Needs some work on entertainment Overall would DEFINITELY recommend!

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Sean D  - 

Verified Purchaser

Outstanding Resort

Our trip was cut short by a day due to flight problems. But the quality of this resort made up for it. Very clean, great food, very nice beach; but there are some peddlers. About 30 min from the airport. Very good Wifi coverage. Attentive staff. The pool, area was a bit busy of Sunday with local guests. Rest of the week was peaceful. Good activity around the pool each day. A few stray cats there and there, they dont bother you. Top notch waterfall excursion.

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Arla  - 

Verified Purchaser

Beautiful resort

We stayed at this resort many times and love everything about it. It is super clean, the food is good, the drinks are delicious, and everyone on staff goes above and beyond to make your stay a great experience.

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Victor & Helen  - 

Verified Purchaser

Nice resort

This is a small resort with beautiful beaches. Grounds are immaculate. There is hand sanitizer everywhere. The rooms are clean but dated and could use a dresser of some sort. There’s not much to do after dinner and this resort is more for an older crowd. The food is good but is repetitive and needs more variety especially breakfast. We would recommend this resort but it would depend on who you’re recommending it to - would not recommend to younger couple.

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Claudia bechard  - 

Verified Purchaser

Very good hotel

Hi , we like to inform you the hotel its very good, location, pool ,and food are . one thing our room smell musty very strong specials over night i talk to the from desk and they just spray something every where in the room .because we were close to my sisters room we didn't said anything .

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Private  - 

Verified Purchaser

Simple and quaint some flaws with locals

Beach beautiful; can snorkel right off beach; need water shoes due to sea urchins; 1 buffet; 3 a la carts; enough variety of food you won’t starve; alcohol not premium - lots of sugary drinks; strawberry coladas were really good! rooms can use extra long mirror; hangers and hooks; Not a fan of locals taking over the whole resort on the weekends; was noisy, garbage everywhere; food wasted by locals and then none left if you came late; pool taken over by families; no pool towels to exchange: bu [... read more]

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Govinda Shrestha  - 

Verified Purchaser

AGood Resort

A good resort, with excellent foods.But unfortunately 2 days before the end of the vacation we had to face Hurricane Fiona, no blame to anybody except mother nature. But one thing we have to say, Air-Canada is not serious and sensitive towards it's travelers or customers.Next time we will try to avoid Air Canada flights. Sorry to see, if this is the way Air Canada behaving with the travelers, in future you will rarely see travelers using Air Canada . Very unacceptable and carelessness attitudes [... read more]

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Kate  - 

Verified Purchaser

Great resort for that price!

Ми відпочивали з сім'єю 9.09.2022. Це був перший відпочинок з нашим однорічним сином, тому харчування та чистота були для нас найважливішим фактором. І ми не помилилися. У цьому готелі всі працівники постійно підтримують чистоту. Їжа дуже смачна, свіжа, Ñ” вибір як для дорослих та [... read more]

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TJP27  - 

Verified Purchaser

BEAUTIFUL RESORT, IMPRESSIVE PEOPLE

In August 2022 I had the pleasure of taking my son on a vacation for his 20th Birthday, we traveled to Puerto Plata, República Dominicana, staying at the Gran Ventana Beach Resort. It was the best vacation we have ever experienced. The Resort was Beautiful & the food was Delicious, we were able to enjoy meals from 2 buffets & 3 restaurants several times throughout the day. Everything we could imagine was close by from daily activities in & out of the water, off Resort excursions, nightly en [... read more]

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Private  - 

Verified Purchaser

Nice resort

Very clean resort, friendly staff, awesome beach, huge pool, lots of variety for meals, rooms were good as well. Only complaint was that the daily & nightly entertainment was very poor. Sanitizer available in all areas, tables spread out in dining areas.

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Jenna  - 

Verified Purchaser

Average resort!

Grounds are clean, rooms were good. Entertainment is repetitive despite trying to switch it up. Barely any entertainment during the day. The alcohol and food is average, missing some of my fav Dominican dishes and avocados !!!!

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Richie  - 

Verified Purchaser

Great resort amazing staff

i really have to say this hotel was really the best experience it provided for our vacation and what relates to this enjoyable experience definitely goes to the friendly and helpful staff who attended to us.The team working at the Vintage Club really treats you like family.Maria,Sujeidy and Milton from the Vintage club i must say treats you like family When our daughter who was a bit sick on one of the days they went out of their way to make sure she felt better.A special thanks to Juan and Ro [... read more]

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Private  - 

Verified Purchaser

Awesome time!

This resort Is incredible! I visited with my girlfriend and we can both say it was An amazing vacation. The food was one of the best from an all inclusive. Usually the buffet is below average at resorts but this one was really good! The beach and pool was also nice. We enjoyed the two pools as one provided entertainment, with volleyball and music. While the other was “quite” and it was nice to read a book or go for a light swim. The rooms were fabulous with very good AC. Would recommend this [... read more]

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Private  - 

Verified Purchaser

Clean, excellent staff, food was amazing not one complaint at this hotel !

Amazing staff was very friendly, VIP was worth every penny ! Room was clean, food at the buffet and restaurants was great . Pool was clean the only issue was the weekend when the hotel allowed the locals to come to the hotel with their families . It was loud and crowded at the pool , the bars and the buffet.

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Private  - 

Verified Purchaser

Quiet and small

Think i would of enoyed it more if the first 3 days wernt ruined by lost luggage, having to shop to find some things toi wear other items u cant take on carry on , very dissappointed and the trip was 3 apr nad not a call back hrs on a phone call that u never get thru to talk to someone about a claim! To top the lost luggage the flight back was horrible delayed in dominican and then delayed twice in toronto for a 5 hr flight the delays were unbelievable sure makes u not want to travel wel [... read more]

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Private  - 

Verified Purchaser

Ok resort

Hotel, beach , food, customer service- ok Entertainment- bad 3 from 4 people fully vaccinated 2 and 3 dosses got Covid starting the 5th day of staying . Bad points- local people during the weekend -crowded, noisy, long waiting line . Hotel owner professional and nice . Trip to PP-ok but too pushy to buy expensive things . Too noisy for the night - rooms near pool .

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Kara  - 

Verified Purchaser

Amazing Staff

Small resort Arrive as guests and leave as family! Osvaldo and Andrea- Lobby bar - awesome people!!! Always greeted us with a smile every day! Felix and breakfast n lunch waiters- so welcoming !! Papa John- always a treat to talk to everyday- great photographer! Roberto #44- on the beach- very honest and will fund you anything you need or want! Very clean resort, everything is at arms reach!!! Will definitely return!!!!

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