Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(317 Reviews)

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Jacqui19527  - 

Verified Purchaser

Fair resort, air conditioning way too cold inside.

Beach was very shallow, and many red flag days. Pool was small, but lots of chairs. Buffet food was never hot, tepid at most. A la cartes were good except for the Japanese. Staff was wonderful, except for front desk. We were not leaving till 7pm and had to be out of our rooms by noon.

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KJay  - 

Verified Purchaser

Great Fun, Good Price

We decided to return to Bahamas for our one year anniversary trip. We decided somewhat last miinute and saw a deal for The Riu Paradise Island. The price was right and it was an upgrade to the "Supreme Ocean View Suite". The only negative thing i will say is that this was far from a suite, it was a regular room like everyone elses! The room size was fine, we unfortuantely didnt get one of the newly updated rooms, but it was still nice. The view was mostly of the resort and the ocean on the side. [... read more]

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Debora60  - 

Verified Purchaser

Truly Paradise!

My husband and I spent a wonderful week from Oct 1 to Oct 8 in beautiful Bahamas to celebrate my 60th birthday. This was our first time in Bahamas and all I can say is everything was perfect. Our flight from Toronto was smooth, the Riu hotel is beautiful, the staff are amazing and we couldn't have asked for better service. We loved the food...always a huge selection. Lovely white sandy beach and the ocean a beautiful aqua colour and is clear and warm We had excellent weather and thankful the hur [... read more]

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Staceyd  - 

Verified Purchaser

Great people

This is more of a 3 star resort. Poor selection at the buffet but it was good and you won't starve. They really lack having umbrellas on the beach and a beach bar. Beach and water are gorgeous. Only one pool that is loud from the entertainment staff. I like quiet spots. Entertainment is absolutely terrible. Good points: the staff are wonderful. I loved Lenny and Zavian at the bars. Rooms were small but clean with nice views. Don't pay to upgrade to two doubles it's still a king. The proximity to [... read more]

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Cortlin  - 

Verified Purchaser

Would return to this location

food was great, staff was wonderful, plenty of daytime and evening activities at hotel, easy access to lots of stuff in town and different excursions.....decor could be updated but it was still nice, my only critisism was tv channels often had intermittent static but we never in room except at bedtime, and we had three people in a room with two single beds pushed together, so one person slept in the middle crack. Not sure why they would put 3 people into a room like that

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Bugs62  - 

Verified Purchaser

Resort was okay

Vendors on the beach were very annoying, could not relax every second someone coming along asking you wanna do this, u wanna do this. hate the fact that smoking was allowed everywhere!! hotel was not accommodating at all our flight was delayed for 6 hours would not allow us to keep room longer

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D Clarke  - 

Verified Purchaser

Welcoming and Pleasing

Fabulous grounds, excellent service and amazing food! We were very impressed with the well kept beach and pool areas. The staff were very attentive and pleasant. The food served at the restaurants visited was delicious!

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Miss K  - 

Verified Purchaser

Great place, staff was wonderful.

Our overral experience was good. The only downside was the entertainment, it was just lacking. My teenage kids felt that the lack of a nightclub or other entertainment for the younger crowd was not great, as this left them with nothing to do at night. With so many families arriving at the hotel, there should have been more of a variety of things to do for adults, small children and older children.

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Dojo  - 

Verified Purchaser

Wonderful Holiday!

I was quite impressed with most things at this resort. A wonderful array of food at the buffets: wait staff and service personel were all friendly and provided helpful assistance when needed (without waiting for a tip -even though we did tip if one went out of his/her way to assist); the place was meticulously kept, including the rest rooms; suites are roomy with comfortable beds and pillows and deluxe bedding; beach was clean and water beautiful!! The only disappointment was with the registrati [... read more]

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Oilman80  - 

Verified Purchaser

Great spot

Great spot for our bachelor party. Restaurants were fully booked pretty much every night but we still managed to get in every night due to cancellations. The pool was a nice size and refreshing, and the beach was excellent. Soft white sand on shore and as far as you could hope to walk into the water. Would recommend to friends.

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KristiLee  - 

Verified Purchaser

Pretty good

The food was good. Beach was good, pool was at times dirty with a film I'm guessing from tanning lotion. The hotel is a little dated but not bad, our room was on the 15th floor which only 1 of the 3 elevators went up to, so long waits. The staff are friendly. Overall for the price I would go back.

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Cola  - 

Verified Purchaser

Was enough for 4 nights

Food was good. Beds need to be updated, very uncomfortable. Service was sometimes poor. Small resort with only one pool that doesn't see the sun until late in the afternoon. The resort did not have enough umbrellas, people had to go early as 7 am to book an umbrella. Did not have a chance to try the A La Carte Dinner as they were fully booked by the time we arrived to the resort, although we saw a lot of empty seats during dinner.

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CFWG  - 

Verified Purchaser

The Best Location

This hotel is always great! It's in the best location, and provides easy access to all Atlantis amenities. We enjoyed the food and drinks, free WIFI, and the cleanliness of the resort. All the staff are very friendly

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Asia  - 

Verified Purchaser

Great Location, Average Accommodations

We love the location of this hotel. However, we did not like having to pay $25/day for an umbrella on the beach nor having to pay $100 for late check out as the hotel does not offer a hospitality suite!

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Dkv1  - 

Verified Purchaser

Amazing. we loved everything.

Great reception. Great food. Excellent staff. only a bit of concern is when a guest checked out at 12 but no separate showers until evening if the flight is at night . Only one pool for such a large hotel

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Miochelle68  - 

Verified Purchaser

Small but nice

This resort is the smallest I have ever stayed at but it was very clean, the food was amazing and the people really friendly. As far as our room goes, the second room we got which I paid extra money for was very nice. The first one they gave us was suppose to be two double bed suite with ocean view for three people which was a small hotel room with two single beds pushed together for three adults??? Not acceptable as my mother was travelling with my daughter and I and she has a very bad back. Tr [... read more]

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Elizabeth J  - 

Verified Purchaser

Great resort

Pool was always clean, very large! we only wished there was more shade. You had to get up at 6 to clame a shades spot by the pool. Clean rooms. Food was better then some resorts in Cuba. Buffet room did not always have the AC on-making for a hot lunch/dinner time

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Rafael  - 

Verified Purchaser

Excellent Hotel, great food and great location.

The hotel is amazing. It has a great view to the sea and it is located near (less than 100 meters) the Atlantis complex (where there are many night clubs, the casino, aqua park, aquarium and many others activities). Also, the all included package is really all included. The mini bar, the restaurants, the drinks, the room service, everything included. In the beach there was plenty activities such as para sailing, jet ski among others (not managed by the hotel). It goes without saying that the Nas [... read more]

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Johnny o show  - 

Verified Purchaser

Wicked 4 day vacation

loved the riu in bahamas and and would stay there again in a heartbeat.had a awesome 4 day vacation and i cant say enough about the resort, food ,staff and the locals .highly recommend a stay in riu palace bahamas,

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Tina200120  - 

Verified Purchaser

Bahama Trip Riu Resport

the musty smell was a bit shocking but after being there for a few days we completely understood why there was a musty smell - with the humidity it would be extremely hard to not have a musty smell but the hotel was extremely clean, the staff was very helpful and if we needed anything every one was more then willing to help. One thing was the line up for the drinks was always a little long so an extra person to help with drinks wouldn't be a bad thing but over all it was extremely enjoyable! :)

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