Our Verified Customer Rating 3.6

Our Verified Customer Rating 3.6

(304 Reviews)

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Repeater of good places  - 

Verified Purchaser

Best a Resort On The Beach

The Melia Peninsula is set in beautifully landscaped, well maintained gardens, winding paths throughout the plantation-style buildings. Nothing is crowded; no high hotel-stlyle architecture, simply 2 and 3 story, 4-unit sections, well set back and spaced. The staff are amazing- friendly and helpful. A large pool with snack bar cools you down after a day on the beautiful beach. The international restaurants, especially the Japanese- Barbaro the chef-, are a nice change from the buffet. Michael an [... read more]

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Amanda1414  - 

Verified Purchaser

Good Resort

Nice resort, would have been nice to be told that the resort was under construction, aka, the rooms right beside ours. Begged for clothes and money every time we walked by which was the way to go to the beach. Unfortunate. Our sliding patio door was broken and wouldn't lock, had to call 3 times with no repairs at all. Didn't receive water bottles one day, was the hardest thing to get out of anyone at the resort. The staff were friendly, beach was amazing, food was good, drinks were good. But the [... read more]

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Caty  - 

Verified Purchaser

Resort itself is good

Did not expect so many kids. Food was always cold unless it was cook in front of you. Service was fair at the most. Ran out of different alcohol for cocktails. Room was nice and clean. Not for singles or couples

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Jose ann  - 

Verified Purchaser

Nice resort

The food was good with a lot of choice.Buffet only started at 6:30pm and the show at 9:45pm, so a bit late for children. Did not get a room with double bed the first night even if that was the only specification requested for the holiday. I guess it is the usual when you go to cuba. Got unlucky with key card, they had to change the entire door handle that took another day. The hotel should have more activities and should have music during the day and should have music at the beach. The only ente [... read more]

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Kiddo  - 

Verified Purchaser

Melia Peninsula Varadero - beautiful

We just returned from our first trip to Cuba - Varadero. The staff at this resort were amazing, everyone is only to happy to make sure you have a great vacation. Smiles, service and a great attitude. The grounds were immaculately groomed and the pools were clean and spotless. The beach is gorgeous - clear and turquoise waters. Food was very good - although most might expect to have everything "just like home" - that will not be the case. Both the buffet and the a la carte restaurants have a wide [... read more]

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Bern  - 

Verified Purchaser

Very good

Rooms were clean, newly painted but still needs updating ( shower head and faucets ). Great service ,good food. Quiet resort, ideal for seniors and families with young children. We stayed there for our second year in a row.

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JonJon  - 

Verified Purchaser

1st time to Cuba, great 1st impression!

Other then a little bit of construction going on when i was there jan 12 to the 26th 2015 service from the beginning to the time I left was exceptional! A friend from Canada that was to join me could not make it so I was on my own. All of the staff from the lobby to the beach were very helpful in making my stay a great trip to remember for a very long time! All of the food was plentyful and flavorful, the ala carts were fantastic! I am going to go back because i made a lot of new friends, both  [... read more]

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Sasha64  - 

Verified Purchaser

Fantastic resort all the round

we totally enjoyed everything they had to offer, the grounds were gorgeous except for where they're doing new work but it was discreetly done keeping the rest of the grounds perfect, the beach was wonderful, and most of all the staff were amazing, friendly and professional

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Brucie  - 

Verified Purchaser

My experience at Melia Penninsula Vweradero

although the buildings are dated, the grounds are spacious and well kept The staff are friendly, well mannered and polite. The food is not upto Canadian standards,but I am told that is better than average in Cuba. some of the services that you take for granted in other resorts in other countries do not exist, like ice machines around the resort. This resort had a terrific children,s program and the adult entertainment was excellent.

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T and T  - 

Verified Purchaser

Amazing stay!

Great and clean landscaping, very friendly and helpful staff, excellent beach. Variety of daily programs and nightly entertainment. The food exceeded our expectation from what we were led to beleive for Cuba, there were lots of variety with good taste! We recommend that you pack bug repellent, as the beach fleas left us with nasty bites. We didn't have a convertor for charging our electrical devises, and the one in the washroom was not working. We were thankful to be given one! Uppon arrival che [... read more]

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Veekey  - 

Verified Purchaser

Melia Peninsula review

Impressed with this resort. Food was better than other resorts we have stayed at in Cuba, service was very good and nice, well kept resort. When we contacted customer service and maid service,we were looked after right away and they were very interested in pleasing us. This resort is an excellent family friendly resort (even though we were travelling as a couple). There were renovations going on the centre Moat when we were there just before Christmas which was a bit inconvenient but was nearly  [... read more]

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AlexHamilton  - 

Verified Purchaser

Great quiet resort

Resort was nice and developed. Needs some updating. The staff was great, specially Indeera in the buffet restaurant, great server. I would go back to the resort again. Kids had fun (3 and 6yrs). The resort make sure to accommodate my oldest peanut allergy concerns, which was nice.

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Aggie  - 

Verified Purchaser

Amazing vacationing at Melia Resorts!

I had such a great experience at the Melia Peninsula in Varadero, Cuba. The room was clean, sheets changed everyday, clothes and shoes organized every day. The staff very friendly and helpful. Selection of food quite good: i could always chose something for myself. And amazing bartenders !!! They always listened to my wishes and made the best drinks i have ever had... Very memorable stay at Melia Peninsula Varadero. Im thinking already about going back soon, even though I just came back a week a [... read more]

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Sunshinelady  - 

Verified Purchaser

Great friendly family resort

My first visit to Cuba. Didn't know what to expect. Arrived at Melia at noon. The lobby was really nice. Huge. Floors were gleaming. Reception excellent. Were shown to the room within 20 minutes! Room consisted of 2 beds, 4 pc. bathroom. Bedding/towels were white. Bar fridge adequately stocked. Canadian standards are much higher but I was there for the warmth & sun & not to spend time in the room. Buffets & a la carte restaurants were really quite good. There was all kinds of food for every pala [... read more]

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Jenandneal  - 

Verified Purchaser

Melia peninsula veredero

Beautiful resort, very clean friendly people. Was disappointed with the food selection. If you ate Cuban food then it was like going to the mandarin, but as for the Canadian food selection, there was very little.

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DCYM  - 

Verified Purchaser

Disappointed

Stayed there from Aug 20-27, 2014! Arrived at the hotel around 11:30 am; some people from my group were assigned rooms immediately, we were told our room was not ready until 1! Checked back around 1:30 and room was still not ready then was told to check back around 2:30! Checked back at 2:30 and room was still not ready then finally was assigned to our room at 3:45! I understand the official check in time is at 4 pm but when a guest arrives early, front desk should inform housekeeping to put a p [... read more]

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Pattyoky  - 

Verified Purchaser

You don't always get what you pay for :(

The resort was okay and clean. Best part was the Japanese restaurant, Jose was an awesome host. There were 7 of us travelling together and we paid 40 each for an upgrade, for the elegance package which was suppose to include a bottle of rum, bathrobes, extra dinner reservations and Beach party.... unfortunately even after repeated attempts with our travel rep, we didn't get our robes and two rooms didnt receive their rum... extra dinner reservations were given to anyone who asked whether they pa [... read more]

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Randy  - 

Verified Purchaser

Melia Peninsula Varadero

I have always liked this Hotel, this was 8th or 9th time to Cuba, and this is one of the few hotels I would go back to. This was our second time there and the staff have always been great ,and service is always out standing. Never went hungry and had a great time as always.

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Meshell  - 

Verified Purchaser

Great resort

The nightly entertainment was excellent. The specialty restaurants were awesome. The staff was very friendly. The Caribbean night and carnival was an excellent touch to the resort. The water sports were excellent.

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LesMallens  - 

Verified Purchaser

Great for families with young children & couples

Some resorts have more of a 'modern hotel/high rise' feel, but we wanted a more traditional, colonial plantation style with 2-3 story bungalow, which is exactly what this resort offered us. Staff: Friendly, courteous, professional and always smiling and helpful. Every time we ordered food or drinks, we were offered a seat and they would bring it to us at our table. Grounds: Groomed daily and lovingly tended to as well as the beach. Huge majestic palms with lush gardens and green everywhere. The  [... read more]

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