Lovely resort

My husband and I went with another couple who had been to this resort 11 times! We were in Priveledge which I would recommend. Excellent value. Very impressive lobby. Beautifully kept grounds. Rooms were comfortable and very clean. The staff was superb, friendly and accommodating. Entertainment was good although we did not use the casino or bowling alley. Pool could use more umbrellas as shade was minimal. We hope to go back again. Would not hesitate to recommend to a friend. Special call out [... read more] to Wilfredo , Luis and Jose 'ConciergeButler for Priveledge,Judy in Customer Relations. MInaska and Betanya in the dining room, Superman, Juan Ramone and Stephanie on the entertainment team. And Rachell in the Piano Bar. They were wonderful.

Work to be done

The workers at this resort are fantastic. The lobby bar and the pool are great place to hang out. The food at the buffet restaurant and the restaurant at the pool is great. The Wifi is not good. The rooms are good but the maids do not replace towels if she takes some away from the room if dirty. The room's temperature would not go down lower than 23 Celsius, too warm for me.

SPECTACULAR

This resort won't disappoint. Absolutely beautiful! The grounds are stunning, the beach and pool were right there next to our building. The rooms were impeccably clean, the floors gleamed and were cleaned everyday. The Buffet was great. The only restaurant you have to book is the Japanese. It took several days of waiting in line only to find out you couldn't get in. However, once you get in you won't be disappointed. The best meal by far!!!! A must do!!! There is a quaint coffee shop called M [... read more]IKE'S it has the best iced coffee ever!!! I have travelled south several times to many different destinations. This resort was by far the best. I would definitely recommend it!! The entertainment was also great. :)

Fantastic resort

This was my first time in D.R. Everything everyone said was true about Punta Cana. White beaches, beautiful ocean. The staff were great. I didn't like my first room because it had a musty smell and in the 3rd building. They changed my room the next day to building 9 - closer to the pool and the beach. The pools were huge & beautiful. The food was spectacular. I was there alone & felt very safe. Didn't venture out in the dark by myself. Only thing that I didn't like was when it rained the  [... read more]stone walkway was very slippery & I almost fell 3 times on my way to the restaurants. I liked that they had trolleys to take you everywhere if it was raining, otherwise I walked all the time. Rooms were always clean. I would definitely go back but would get a room facing the garden/pool, much better view than facing the road & trees.

Great resort

Very clean resort, staff were wonderful. The food was always very good in the buffet and beach restaurant, never bothered with the other restaurants. The beach was damaged in latest storm but they have 2 large pools that were well maintained. Drinks were great and never line up at bars.

Disappointed!!

The hotel and food was great however, the atmosphere and employees of this resort were non existent! Not available when called, or booked! Not happy in their work or tourists was very evident throughout our stay! Will not recommend nor stay at this resort again and I have travelled for eight years within the DR staying at numerous resorts (including repeat resorts).

Fantastic Resort

Beautiful resort and amazing staff, beach,pools and food were incredible and loved the idea of no reservations required for a`la carte restaurants. Our room was spotless everyday thanks to our maid Francesca who was very friendly and lovely to talk with .Theatre shows could use some work . Definitely a 4.5 star resort .

Just an ok vacation, definately not what was advertised!! Resort needs so much work

We have stayed in Punta Cana at least 20 times. This time being one of the more expensive trips to DR. Pros of resort close to airport and a few great employees..and it ends there! None of our requests were honored apon check in have a disabled husband who was place on 3rd floor, rooms outdated or view was the garbage area of the resort next to us. No working phones for 4 days with family back home a wreck not knowing if we arrived safely. Everytime you needed something fixed you would have to w [... read more]alk too reception could not call. We had to 2 rooms with the same problems. Our fridge was always leaking and water would pool from fridge to bed making it difficult for my husband to walk safely in room..reception was told about it several times and on one occasion someone came to look at it but other then that the maid would clean up water the next morning. Showers were awful with mold and always cold water with no pressure. We go to Punta Cana always because its never been disappointing and for the gorgeous beaches. Well unfortunately Ocean blue and Sand has one of the ugliest beach due to at least 13 huge sand bags surrounding the resort..such an eye sore!Only a few employees stood out through our vacation which we rewarded them with gifts and money but in past all employees stood out especially helping my husband with his disablity..we paid for an upgrade which gave us nothing but a regret of the money spent and not staying at a resort we have stayed prior too here. There is no luxury at Ocean Blue and only a very few employees that know what real customer service is. And stay away from the H10 rep(sharks) that hound you for breakfast with a sales pitch for time shares to this resort..They don't know the meaning of NO will be waiting for you outside your room since we didn't have a working phone..total harrassment. Never in all the years going to Punta Cana whether it was 7, 10 or 14 days have I ever been excited about going home. And so dissapointed that the trip was ruined for my son and his girlfriend.Thanks Ocean Blue and Sand for ruining our family vacation this year. Never write reviews but hopefully this helps someone else not fall for the fake reviews and pretty picutres of this resort. Won't be back and come October when planning on bringing 30 people for a SURPRISE 50th it definately won't be with this resort.

Quite adequate resort, lots of families, building 3 pretty central to amenities and the beach

Hotel overall very clean, food pretty good. The beach seems to be the only one in the immediate area suffering major damage due to erosion and humungous sand bags (looking like beached whales) have been created to form a breakwater now. Therefore the beach is not very wide, and there is a steep grade in the sand to get down to the edge of the water. Lots of flat walking, but a shuttle goes back and forth from beach to reception constantly. The three story buildings are walk-up, no elevators.  [... read more]A nice variety of ala carte restaurants, but no reservations allowed except in the Japanese and then you have to line up to reserve for one of three sittings on the very day, not beforehand. The shower has those half-doors which cause water to run all over the place, even once you have learned to set the shower head to the best position. I left this complaint with the hotel, but doubt that will change. I did not see a bug at this place and we were there the end of February. Also, there did not seem to be many birds. Nice gardens. Rooms large. Overall very nice.

Nice Resort

This is a large resort with two nice pools. The staff at the bars are very friendly. The beach at the resort is an eye sore but just walk further down the beach for a better view. The food was not very good nor was the service at the restaurants so we would not return as a result

Great way to spend our honeymoon!

Our first ever trip out of Canada and we had a blast. The hotel staff was super friendly, never once did anyone ask for a tip. Marino, our beach side privilege bartender was AMAZING. Always ready with a drink - he even hunted us down half way down the beach to bring us beer (even though we were not within our Privilege area). The resort was nice, easy to get around. The resort was not huge so easy to walk around. Only thing That would of made it better was more shows, bars and hang outs. [... read more] Food was good, with the exception of the Blue Moon - we were sick after that one. Enrique (our concierge) was very friendly and fun to chat with. He even gave us a beautiful gift for our honeymoon on our last day. The beach needs some work but our room was within feet of the ocean so it was great. The shop vendors off the resort could be a little overwhelming when you step on the beach but they are still friendly and not pushy.

A let down

To give an honest opinion the resort itself was good. Restaurants were good. Rooms were clean. I upgraded my room to privilege at the cost of $1000 Canadian. That is where everything went bad. The toilet didn't flush, shower didn't work. They took 3 days to fix the toilet, the shower never was. We never received any of the bonuses for the privilege upgrade, besides the access to the beach huts. Even after talking to the staff 3 times nothing improved. Was a total waste of money.

Good and Bad

The resort itself was good. The grounds were always clean, the room and food was excellent, and the staff were amazing. However there are three issues that we had with the resort. First, for the a la carte restaurants, it was based on a first come system. That meant if you did not line up at 4pm, the chances were you would not get in. The second issue was the beach. It was small and extremely crowded. It was our understanding that a storm washed away at least 15 to 20 or more feet of the beac [... read more]h, reducing it to a patch of sand. The last issue was the persistence of the "vacation club" sellers. They would not leave you alone and essentially ruined the holiday. They would not take NO as an answer.

Great time

Fun at beach/pool - Lots of activities for everyone. Crazy games Good selection of restaurants- My son had a birthday during our stay - they made it fun- Sang to him - brought dessert out with drums. Friendly staff.

Best Time Ever

The hotel was amazing, the staff was great, the food was excellent, everything was perfect, although vendors on resort and beach were pretty pushy. The beach area of this resort seemed to be not the best compared to surrounding beaches but it was fine.

Pleasant, fun & relaxing

My husband and I arrived October 28 2016 and were checked in a bit slow but after we were taken to our room we had an enjoyable dinner in the buffet. The food at both buffets was always hot, fresh and tasty! Our room was basic but clean. The beach was amazing even on not so nice days. Both pools were maintained and clean the water was always pleasant never too cold. The staff for the most part were friendly and accommodating. However the only thing I did not like was how the locals came and stay [... read more]ed on the weekends, they took over the pool, the pool bar, the beach loungers etc.... I would go back but not for 8 days again, maybe a 5 day trip .

Okay Place

The grounds ,pool,and beach was fantastic.The rotating closing and limited seating of the specialty restaurants. Generally very friendly staff. ONLY ISSUE WAS THE AIRLINE. NEVER WILL I BE LOOKING TO USE AIR TRANSAT AGAIN. If Air Transat is the only airline to offer Ocean Blue and Sand then I guess I'll never be going there again!

More Fun Every Visit

Our 12th visit to Ocean Blue and Sand was just as awesome as ever. We never get tired of going back to this resort as the Entertainment staff keeps things fresh and fun from morning until night. Juan Ramon, Willie Wonka, Elias, Samuel and new guy Shane work very hard every day to make sure everyone is having a good time with crazy games, water aerobics, bingo, painting, Spanish lessons, beach parties, foam parties, dancing, shows, etc. If you just want to chill on your lounge chair, they will [... read more] sit down and have a few laughs with you. We visited all the restaurants with the exception of Route 66. We received excellent service from our servers Hanzer in the buffet, and Eduardo Shepherd in various restaurants. Delicious food is presented beautifully in a fine dining atmosphere. We are partial to the lasagne in the Italian restaurant, but we love all the restaurants. Thanks to Juan Eric and Luis we were invited to a couple of special dinners as well which were wonderful. We were sorry we missed Sexy Black at the lobby bar because he was on vacation, but we will catch him next time. Johan at the pool bar took care of us well and Argentina and all the other staff are amazing at Mike's Coffee. The grounds are very well maintained and beautiful. Both huge pools are kept clean every morning beginning at dawn by several very hard workers. Our room was very comfortable and well maintained by efficient staff and we didn't need to ask for anything. We booked our trip through the very efficient and friendly Tracy at Trip Central Dundas using Air Transat and everything went very smoothly as usual.

Fun resort

The food was truly fantastic with a variety of choices to choose from. Having tried 5 restaurants as well the buffer stood out most for its quality food. The beach was great with the exception of the sand piles. Rooms were decent.

Fun filled resort

Fantastic food - a lot of entertainment . Beach was very nice. The rooms were decent. I went in august and with family and it was a great resort for families. Tried all of the restaurants for dinner of which the Japanese was the best.