Perfect escape

The hotel was in excellent condition. Grounds are well maintained. We loved our room and the attention to detail. We had a Junior suite on the 4th floor with an added bonus of a private outdoor patio and hottub. It was our 35th anniversary so we certainly appreciated the extra touches. The food was very good. Our favourite restaurant was the Japanese steakhouse. We were a bit disappointed with the French restaurant. We were served very well. They advertised a tennis tournament. I inquired a [... read more]bout it and was told to show up. The regular pro was on vacation and so they recruited a former pro to come and play with me, even no one else showed up. I definitely appreciated them going the extra mile. The beaches and pools are great.

Best Resort

Everything was amazing! The service, the food, the cleanliness, the pool, the beach, it was just wonderful The weather was absolutely amazing! We were there at the beginning of June so the resort was not super busy.... So if you can go during that time I would highly recommend! We will definitely return next year

Great stay!

Very clean, amazing beach, beautiful grounds, friendly staff. Weather was perfect only rained twice but at night. Justino at the colonial club lounge was terrific. Nicole at front desk was very attentive and followed up. Henry our butler was very helpful. Go see santo Domingo it's awesome

Wonderful resort

We had a return trip to the colonial and we enjoyed every minute! Everything is very nice and clean! We go there for the fAbulous beach! We have travelled to many places and Bavaro beach is our fAvorite! The pools are also wonderful and there are plenty of chairs and never seems crowded! We have stayed colonial club a few times and experienced the swim up room! That is perfect but less private! This time we stayed on the 4 the floor which was great and the room had high ceilings! It was more pri [... read more]vate! We enjoyed the main pools and The swim up bars are great fun! The food is good but we always stick to the basics! There is plenty of choices for meals and snacks so no one should be going hungry! The staff are amazing and very friendly!

Majestic Colonial Punta Cana

Everything was excellent for all my family! there was eight of us. The food, all the staff, the guys and gals doing the games and entertainment were awesome.The beautiful flowers, walkways swimming pools,rooms and lobby's were always kept clean.This was my forth trip and I would go back again.

Fantastic resort

Stayed at the colonial club section. Loved the butler and the lounge club. Very clean everywhere. Wonderful polite , friendly staff. Beautiful beach and pools. Food and drinks great. House and in evenings very good .

Excellent Resort!

Rooms were very impressive and clean, resort is well laid out with easy access to pools, dining, and beach area. Food was excellent and there are lots of dining options without having to make a reservation! Excellent resort!

Unlimited Sunshine

We stayed at Majestic Colonial from Apr 17-24. A great get away from the dreary days at home. We arrived at Majestic Colonial at around 11:00 am and we were in our room within minutes. However the room itself was not that great. It had a musty smell combined with a cleaning solution (maybe pine sol). I knew that was not the room I would be staying in for the week. I went to the Colonial Club desk and asked if we could be switched. There was no problem at all! We did have to wait until the next d [... read more]ay but I found that to be reasonable. Next morning we had a room. From that point on there were no real issues. We found the food to be good. The staff very friendly and cheerful for sure.It was the usual entertainment for any resort. Michael Jackson of course. With all the entertainers out there I find it hard to believe that they are STILL doing Michael Jackson. Enough already, maybe with the recent passing of Prince, they may want to give that a try. Every resort has done that show for so many years now that I couldn't watch it if I tried. They did have a circus show one evening that was entertaining. The resort itself was a perfect size, easily walk able and to find your way around. My biggest disappointment was the pool. It was SO shallow! Maybe 3 -3 1/2 feet deep. However it did keep you cool in the bright hot sun, which I loved! The beach was a bit too rough for me, others had no problem with the waves...they loved them. This property is so clean. You could not find a cigarette but or trash anywhere. Even the ashtrays were always clean. A lot of very good reasons to go to the Majestic Colonial, the staff,food and cleanliness, but unfortunately as beautiful as the pool was, it was too shallow and that was the deal breaker for me. I would recommend the Majestic to a younger crowd who enjoy the waves at the beach. It was beautiful by the way, clean and no seaweed. All kinds of palapas for shade. We had a very enjoyable week at the Majestic with one minor disappointment(the pool). When that is all I can complain about, I would consider this vacation to be a success.

One of the best resorts I've stayed In.

This resort is amazing. The grounds are immaculate and well kept. The food is delicious and well displayed. The staff is outstanding being friendly and performing wonderful service. Our rooms were immaculate and very clean. The Jr. Jacuzzi room was very spacious and nicely decorated. We were on the third floor and we had a balcony with a view of the meandering pool which I floated down every day. Plus elevators in all buildings which we both appreciated because of our health issues. The Entertai [... read more]nment Team kept everyone busy - Young & Old. In the evenings there was live entertainment and the E.T. asked if you wanted to dance - they were so much fun. My special amiga Doris helped me with daily exercises. The Nightly Entertainment blew you away especially the Michael Jackson Show. Circus Night was so much fun. Piano music in the bar upstairs in the evenings as well. Overall I would come back to this resort in a heartbeat.

Amazing & breath-taken resort

The hotel & place was very beautiful, the food was excellent and service was grand. The only two things we had bad experience with was: (1.) Even though, we did not have an reservation for the Steak house on the beach, the hostess place us at a table next to the kitchen door which the sue-chief & waiters were yelling orders as well as the dishes & glasses were classing & banging. (2.) At the banquet hall (supper), we were seated at a table next to a group of people who were extremely intoxicated [... read more], yelling and using loud profanities – and no one (hostess & management) did anything . In fact, we noticed this group was served more alcohol during dinner. This was not accepted as we also noticed, we were not the only table that was being disrupted but six to seven tables around – there should have been an alcohol limited.

Best VACATION ever!

Our second time there. Had a beautiful time..weather was perfect everyday. Staff was lovely. Food good. Had a nice room with a pool view. Met some lovely people. Drinks were delicious. We will go back soon! One glitch...our keys didn't work in the door and we had to get key cards re-keyed a couple of times. Inconvenient & very frustrating. Also when we checked out, we were given a small ticket for the shuttle which my husband misplaced. I went up to the checkout counter and requested a replaceme [... read more]nt. The large very angry bald man at the checkout counter was EXTREMELY RUDE & REFUSED TO GIVE ME ANOTHER TICKET, ranting on in Spanish. My husband went up himself and spoke to another man at the counter who gave him another shuttle ticket while the bald man screamed at him. Needless to say this ruined the ending of our trip. The staff had all been very accommodating except for this one incident. Was so upset about this, I emailed the resort. As mentioned, we'd love to go back, but have been looking at other resorts for this reason alone. Gave this resort 4 stars out of 5 due to rudeness and anger of this individual. Trip was perfect except for that. Very unfortunate.

Beautiful Resort can't wait to go back!

We received excellent service from the minute we stepped off the bus from the airport until we departed 7 days later. We initially reserved for Majestic Colonial but were upgraded to Majestic Elegance with a swim up room. We had never been to this resort before so really not sure what the difference between the two are. Loved the beach and never had a problem getting chairs or shade. We were usually at the beach most of the day and would come back to the pool later afternoon. Pool and lounge are [... read more]as are kept clean. It is annoying to see people put their towels on lounge chairs early in the morning to "reserve" them but do not actually use the chairs until mid afternoon. Several times throughout our stay a fruit platter or dessert tray or a bottle of wine were left in our room with a note wishing us well while we stayed at their resort. We received a call from the management team part way through our vacation to make sure everything was okay with our stay. I am a picky eater so will pass on commenting on the food except to say I always found something that I liked to eat. If you are planning on going to the Japanese restaurant make your reservation upon arrival we were not able to get a reservation. One evening the buffet was set up on the beach with entertainment what a beautiful experience. Overall we loved the Majestic Elegance and will definitely be back next year!!

Amazing Resort

I would recommend the Majestic Colonial, the food, the grounds, staff are impeccable. It was a great week. The colonial club is worth the extra expense. Our butler David went the extra mile and so compassionate. The beach is beautiful and the setting. There is something for all ages.

Beautiful clean, good sized resort.

Really enjoyed this resort, very clean, great service, excellent beach and pools. Go colonial if you don't have kids. Food so so but always something to eat, premium booze. I would return to the Majestic. Weather was great Feb 29-Mar7.

Fabulous hotel!

This is a great vacation resort. The resort is kept impeccably clean by a great friendly staff. The food and the drinks were great. The pool is beautiful and the beach is simply amazing. We upgraded to the colonial club which we really enjoyed. Just book or, you won't regret it!

Awesome Resort

Out of all the resorts we have been at , which is quite a few , this resort is by far at the top of our list.The people working there were very friendly and helpful. The food was very good. The rooms were huge and quite comfy. All in all if some one asked us if we would go again it would be a definitely YES.

Excellent resort

Grounds were well groomed, staff were super, beach was superb! Great time at this resort! It was a great vacation! Shows were very entertaining, the Michael Jackson show was the greatest! The resort will not disappoint!

We will be back!

Felt welcomed as soon as we arrived. Very clean resort. Entertainment value is a 5+. Food was just ok, not bad but not great. We will certainly return here. Group of 7 and all of us had a fantastic vacation.

Awesome Resort !

We had a wonderful room housekeeping was great . We ate mainly at the buffet ! The buffet has changed a little but still good less opinions So has the gourmet restaurant not as good as it was the steak at the grill was awesome! Marc was an amazing young man that works at the beach and around the pool !

Super resort and staff are very friendly!

This resort was beautiful and we stayed on the club side. Christian our butler was very helpful and courteous. Francisco Marla and Toni Salivellas in the Colonial Club were always cheerful and willing to assist with anything from booking restaurants to check out. We loved Juan Carlos who was at the Colonial Club Pool concierge and it was very hard to say good bye to him. I hope he makes it to butler status one day. Jefferson from the Entertainment team was a lot of fun and ensured we were up dan [... read more]cing every night by the outside lobby bar. Izequiel the lobby bartender was quick to serve us and always with a warm smile. The only downside was that we went off season and that is when the resort does renovations and a few places were closed. The spa and Japanese restaurant were not available due to the renos however the sister resort next door was available for both of these items. The main buffet was closed due to renos and we used the pool buffet which had a good selection but not as much as the main buffet would have if it were open. I would absolutely recommend this resort as it is clean, staff are genuinely friendly and helpful, the rooms are lovely and spacious and the beach is beautiful.