Beautiful resort for couple and friendly staff.

Resort is big and every spot is so well kept. Nice pools one quiet but one for more for party so you get choice. Food is good. Beautiful quiet beach. Room nice and staff friendly. This is a couple resort. Went there with my partner and no issues. LGBT friendly. 2nd time there. Would recommend!

Numero Uno! Wonderful hotel and staff.

The entire experience at teh Valentin Imperial Maya was amazing. The hotel was beautiful. The room was great. The staff were very friendly and made the stay that much more enjoyable. The food was great from morning, lunch and the dinner in one of the 7 a la carte resto's. Had a really wonderful time and am looking forward to return ASAP :)

Beautiful Place To Be

Valentine is beautiful to walk in, our room was beautiful had beyond what we needed. The place is spotless in the rooms and outside! Restaurants have large menus that would appease anyone. Go here!!!!

Best Second Honeymoon Imaginable!

The VIM was an amazing resort. The pools and grounds were clean and inviting. The food was the best I've ever had at an All Inclusive resort. The room was clean and refreshed twice a day. The staff was friendly and accommodating. We couldn't have asked for a better vacation!

Exceptional 5 star resort!

The entire 500 acres are lush greenery with many trees and flowers. Very well maintained and very clean. The rooms were perfect and the pool is to die for!! Super large with floating pads everywhere with no shortage of chairs. The staff were amazing and extremely hard working. We will return many times over. We went in June 2015; my wife and 2 daughters in their 20's they loved it too.

Majestic Resort

This Resort was by far the most enjoyable resort we've seen. The resort was well maintained and beautiful. The staff made our stay pleasureable and they truly go out of their way to represent the hotel with pride for their work. The beach was heavenly. We would recommend this resort to anyone looking for the beauty of Mexico.

What a relaxing trip!

We were blessed. Sun and 31 degrees Celsius every day. My advice...more sunscreen on first full day in the sun. The resort is beautiful and clean. Lots of vegetation along paths walking from room to meal choices to pool to beach making the resort feel very lush. Food and service are amazing. Beach had seaweed washing up per unusual current but the resort made efforts to clean it up regularly and we went in the ocean daily with no issue. Hard vacation to end.

Good resort with minor complaints

Beautiful grounds, nice beach although full of seaweeds and windy on the water. We enjoyed a few restaurants while our stay at Valentin. Did not like the birds flying through the main restaurant for breakfast and lunch buffet. Birds even took some food out of my plate while I got up to get something. Enjoyed the french restaurant the most. Enjoyed the evening shows and the various bars which had any kind of drinks you asked for. Negative comments: 1. Too many smokers at outside bar outside lobby [... read more] and by the lazy river pool (which is where we went swimming). 2. Too far to walk to the beach to get shaded area, bathrooms were too far to get to from the beach. 3. Not enough concierge at this somewhat big resort, did not see any concierge other than in the lobby. There were 1 at times and other times there were 2. The jacuzzi did not work in the room we stayed in. Did not tell anyone because it was on our last day that we noticed that it did not work. We had to request face cloths three times during the week, maid did not leave us face cloths each day. Over all I expected more out of this resort, we went to El Dorado Seaside last year and I would definitely recommend El Dorado over Valentin.

Beautiful resort, good food, and great service

The Valentine is a honeymooner/anniversary resort with many of the guests being repeat guests. The resort has a loyalty program which we did not check out, because even though the resort was great,we do not intend to go back. I believe this resort to be overrated and over priced. The service was fantastic, but at no point did we feel "special" on our honeymoon. This could be due to the fact that there are SO many other honeymooners at the resort. Be prepared to not get a chair at the pool at pe [... read more]ak hours unless you pay for privilege. We chose not to fight for or save pool chairs because the fact that people did this, aggravated us. The resort needs to enforce the "no saving policy". Food was delicious mostly, however after 9 days the breakfast and lunch buffets do get a bit boring. There was often a wait to be seated in the almost empty restaurant at breakfast. The food was great at most of the a la carte restaurants for dinner, with the exception of the "Mar" restaurant which was more casual and the tuna missed the mark for me. If you like Sushi, get seated at the sushi bar at Ginger. We visited this place three times and it was amazing! The drinks were so plentiful, I felt almost out of place when I said no to an alcoholic beverage at the end of our trip. This was reflected in the rowdy and rude condition of all the guests (old and young alike) each afternoon at the pool. This was a complete turn off for us on our honeymoon and I believe ruined my attitude on this resort. The beach and ocean are wonderful. No complaints there. The room was fine; we paid for the "cheapest" one so we didn't expect a lot. It did exceed our expectations. The housekeeping staff was great and our mini bar was restocked daily. We do suspect though that a pair of earrings "went missing" from our room, but it is not something we could prove. I recommend keeping absolutely everything locked in the room safe, which I would do at any hotel. The resort is beautiful, decent food and probably the best service I have had at any resort. Also, I felt like the service was SO good that others took advantage of this and tipped to get whatever they wanted. This makes me very sad, as the people working on the resort work unbelievably hard and deserve better treatment. So, overall we enjoyed the hotel, but it was not the vibe we were looking for. That is not to say others won't enjoy it immensely.

Absolutely Perfect Resort

A stunning resort, very lush, amazing food and we were treated like we were family. Rooms were large, clean and very luxurious. Another plus was that the resort is only 20 minutes from the Cancun airport. We can't say enough about this resort. Would go back for sure.

Very nice resort

Amazing landscaping, have been travelling for 15 years and this place's grounds are superb. Room was excellent, always nicely cleaned on a daily basis. Most of the food, at the beach restaurant was cold, unless you were lucky to get a fresh batch of food out of the kitchen. When ordering a la carte, same issue, they cannot deliver at least a warm baked potato , cold . In result you have to ask for a very hot meal or most meals will be delivered warm at the best. Service is excellent, at all bars [... read more] and also on the beach. Top of the line alcohol variety. I would return, but will make sure and insist that my meal is delivered to my table hot.

Fantastic! Everything was perfect.

People, beach and food amazing. Every detail was looked after and the only problem we had was running out of time and not having a chance to enjoy everything the Valentin had to offer. We will definitely go back to this wonderful resort.

Beautiful landscaping

This adult only resort is peaceful and beautifully landscaped. The developers have chosen to retain some of original jungle greeney which has been enhanced with colorful flora. The pools are pristine and well maintained on a daily basis. You can easily walk in the white sand for quite a distance. Barbara teaches yoga and pilates and yoga each morning except Sunday. She is an excellent teacher who provides great instruction and who ensures that her students listen to their bodies and modify pose [... read more]s as needed. The food is excellent. The buffet is available for breakfast and lunch, but not at supper. This was a bit of a challenge for my husband. We found that Mar et Tierra and Il Olivio had food choices which met his needs at suppertime. The staff at the Italian restaurant was extremely accomodating and modified dishes to meet my husband's needs. I must forewarn you, however, that every time you get up from the table during your meal, the waiters will refold your napkin! The service everywhere was great and the people were friendly. The rooms were well appointed and met all our needs. I would note that the Deluxe Junior Suite was a much smaller room than those we had elsewhere in Mexico, the Dominican Republic, Jamaica and Cuba. It was well arranged to maximize the use of space. Given that we spent most of time on the beach or at the nightly entertainment, the size of the room did not inconvenience us at all. I would highly recommend this resort and fully intend to return in the future!

Valentin Maya Playa D Carmen

WOW ! What a great place to relax ! We went snorkeling for an afternoon, highly recommended. Book at the pool side (Barracuda), they pick you up at the pool, 10 minute drive and you are off snorkeling. Food A+ Service A+ Staff A+ Entertainment A+ It's an adult only, so no kids A+ Highly recommended

Wonderful Property - Amazing everything

My husband and I spent 5 nights at the Valentin from April 1-6, 2015. Everything about this resort was top-notch. Food, staff, rooms, pools and beach. The resort was at capacity but you never felt like it was crowded. If you wanted privacy, you got it. If you wanted to be in the mix, you got that too. It's been said before and is so very true - the staff go out of their way to make your experience everything you want it to be and more. The lush gardens and walking paths were breath-takinginly  [... read more]beautiful. We would definitely go back.

Amazing Resort Can't wait to go back

The resort is very nice the property is nicly layed out and very well kept. The pools are very large with lots shaded seats. The food is to die for. My only complaint and it is minor was the quality of the shows, they were not on par with the rest of the resort.

Amazing resort

The resort was amazing! Food really good! Some of the rooms need to be upgraded but still very clean. I have stayed at many resorts in Mexico and the only negative comment I have is that I found the staff at this resort not that friendly.

Valntin Imperial Maya

This hotel is fantastic. From the amazing gardens/surroundings to the beautiful rooms, to the amazing staff to the fabulous food to the fantastic pools to the pristine beach. I don't have enough good things to say about this resort

Beautiful resort

The resort is amazing, the food is five star for sure. The grounds are kept perfect at all times. The best part is the hotel staff. They gave one hundred percent and made you feel special every day. This was our third visit, but not our last.

Wow - fantastic resort!

The resort met our expectations and more. Very warm and welcoming staff. Restaurants all very good. Food nicely presented. We enjoyed the service at the Prestige Club. We are definitely returning. Thank you