Nice place

We thought the hotel was very clean and well kept the grounds were immaculate and the people were extremely friendly and helpful. Also the food was very good and many activities for everyone. But the beaches were not very nice kinda ruff on the the feet.and as for room service if you dont tip then you do t get the best service some times such as no coffee in the room and no facecloths.

Beautiful Resort

We stayed for two beautiful weeks at this resort and had a wonderful, peaceful vacation. Our room was in the 18 block, was very well appointed and was central to all amenities. The grounds are impeccable, pool was warm and clean, beach was calm and clear of seaweed and debris. We enjoyed our a la carte meals. Would definitely recommend!!

Great resort

Everything was great the staff was great and resort was very clean we enjoyed our time. Thank you for all the staff for making sure we were ok the flight was great and couldn’t ask for a better vacation

Mediocre at best

Grounds, pools and beaches were top notch. Food at ALL venues was poor. Staff was mostly friendly and accommodating. Alcohol included in the all-inclusive package was poor but for a small surcharge better quality beverages were available. The room size (Junior Suite) was adequate and the view was good but the finishes were tired and in need of upgrades. The bed was torturously uncomfortable.

Meh

Not bad food but the service sucks. Try getting a coffee within the time of eating your meal. Keycard stops working whenever it feels like it and you need to walk a mile to the lobby. The beach is tolerable but nowhere near other ones I've been on. There are much better places to go.

Sun, sand and beauty!!!

Beautiful resort in gorgeous Runaway Bay. The buffet food was wonderful and a-la carte restaurants were 5 star!! Our accommodations were clean, well stocked with toiletries and the mini bar was restocked everyday with pop, beer and snacks. The beds were very comfortable and our view as stunning!!! It was definately a great holiday and we really enjoyed the resort! Thank you

Amazing Resort

We can't say enough about this Resort. The most beautiful, lush, gorgeous Resort ever. Our room was stunning overlooking the ocean. The food was delicious - everything from the snack bar to the buffet to the a la carte restaurants (japanese and italian). The pools were so big - the bar pool bartenders were funny and great. All the Jamaican staff, including the lifeguards were super friendly. We can't wait to go back to Jamaica and this Resort. 5 Stars All the Way!!

Beautiful resort !

The resort was a beautiful place to stay. You really need a map to navigate their Huge property. The rooms were decent, but a few things, like the fridge and tv didn’t really work that often. The food was great and plentiful. I would rate it 4 out of 5 stars

Fabulous first time

Arriving at my first ever resort, this place took my breath away and had the most beautiful scenery and artwork. The views are almost as good as the food and fun! Amazing service as a gold bracelet guest! We cannot wait to return with friends

Fantastic resort

Just returned from GHP Jamaica, the food was amazing, service was good, room and grounds were very clean and meticulous. The beach was awesome. Went to Dunn's falls a must see. Very big resort but enough space to find a quiet spot. Will definitely return. Thanks Laura for the recommendation.

Enjoyed our stay with a few hiccups

The resort is huge, which we were aware of coming in. This resort does not offer the same type of service we’ve received in the past in Jamaica. They are slow, ran out of beer and ice on a few occasions at the beach bar. There is only one ladies toilet and one men’s on the beach which made for long lineups. Overall we enjoyed our time away from the cold, but probably won’t return to this resort.

Beautiful resort

The resort was great. Food was very good, service was friendly and location was excellent. Absolutely loved the beach as there was so much of it to explore. Food, drinks and washrooms were always nearby regardless of where you were on the resort. Stores and entertainment were also really great. No complaints!!

Great Vacation

It was a very nice hotel, the food was good , most staff were great the grounds were beautiful and the rooms were clean. Did not like the sales people bugging you. Check in took a long time . Arrived at 1pm and did not get a room till 3:30. We had paid extra and booked a Royal golden ocean view. Which we did not get at first when asked they said they would get us another room but not till the next day. All in all we did have a great time. I would not return to this resort again because i [... read more]t was a little too big, had a lot of stairs and the pool closes at 6pm.

Great resort

Nice hotel, good food, good beaches and pool area . Friendly staff. Would definitely recommend to friends. Had a nice water park for kids. Likes that it had adult only area by the pool.would definitely go again.

Great resort for families with children

Just returned 2019 March stayed for 7 days had a great time with my husband and 6 year old son. Everyone seemed happy to work there my room was cleaned everyday but not enough face towels but if you called front desk they where good water park was fun but part of it was broken couldn’t use it but over all had a good time 😊

Nice Resort

Overall, a well thought out location with all the necessary facilities. It offers a good pool, fun afternoon activities, several different restaurants, activities for kids and a nice beach. There is a reef to break up the waves so the beach is ideal for young kids. When we were there, it was quite windy but the waves at the beach were still relatively small. The hotel is about 12 years old so it is starting to show some wear but definitely a good option for a family.

Average

Our room was excellent - good condition, and clean. The service itself was average - I called for towels, nobody ever came. Toiletries were not replenished and the general wait staff were not attentive. We had 3 incidents of servers who were actually quite rude. The beach was nice and shallow for kids as were the pools. The kids club kept the kids indoors and on the schedule everyday was video games/movies for an hour - I didn't put my daughter in it. They had an outdoor kids club but parents ha [... read more]d to stay with the kids. The waterpark was amazing for kids. The buffets were the same every night - The best a la carte was Don Pablo. Booking the a la cartes were a pain if you didn't have wifi.

We will definitely go back!

Beautiful location, fantastic resort, fabulous people. We had a wonderful one week stay and cannot wait to return. The resort was spotless and the grounds were impeccably manicured. The entertainment was super talented and we really enjoyed the kids' club entertainers. Great music playing to by the pool. We especially loved meeting SteavenJo, an incredible person and very endearing. We asked for him two more times and having the pleasure of his service. We hope to see him again one da [... read more]y. Beautiful island and the people are very proud of their country

The last time I'll be going to the Grand Bahia Principe, Jamaica

I've been to the Grand Bahia Principe three times. The first time was lovely (August 2016), the second time was spectacular (July 2018), so I figured this time would be great too. I was wrong. I could go on and on and on, but I've wasted enough time talking about how much has changed. Pros- - The most beautiful beach! Snorkeling right there!! - Stunning grounds - Tropical Beach Party night is super fun - Phillip and Raymond, the omelette chefs at the Garden Grille are HAPPY and make the  [... read more]visitors feel happy to be there - Shamieka, a server, provides amazing service with a smile - The jerk chicken at the Snack Bar is THE BEST! Melford, the cook, is usually pretty happy too - Michael at the water park bar is friendly - I have a very sensitive stomach and I have never had one issue with the food making me ill - Delicious pina coladas (when the machine is working) - water park is great for kids and has great seating for parents Cons- - 99% of the staff are miserable and unfriendly. Don't expect smiles or greetings - there are ALWAYS room mix ups. I have had an issue all three times that I have been here. The rooms are NEVER ready when you get there, even if it is hours past the check-in time - long drive to the resort; long wait at airport before leaving for resort - everyone expects tips even though there are miserable and not providing the type of customer service one would expect from a "5 star" resort - the food gets repetitive and boring after a week. Also, not sure why "cow head" is always at the buffet. I'm all for trying new things, but ew. Also, not an avocado in sight. Could have really used some guacamole with the nachos!!! - rooms are in dire need of an update. Beds are lumpy, pillows garbage, and the smell of the rooms can be atrocious at times (mold, mildew smell comes through the air conditioning) - paying an extra $9 for wifi in your bedroom. This is ridiculous and should just be included in the price of your vacation - unprofessional people checking you in...they do not listen to you, they almost act like robots and say what they have been programmed to say. - lack of plugs in rooms - phone in a nearby room rang non-stop for FOUR HOURS...we called the front desk 2x and went 2x and nothing was done about it. When I spend this kind of money to be in paradise, I expect to encounter pleasant and friendly staff, who want to ensure you have a wonderful vacation. The staff's overall negative vibe really took away from this vacation. When I discussed it with one member of the beach staff, he explained that it was because it was almost payday and everyone was tight, and therefore unhappy. Lots of people live paycheck to paycheck--it doesn't give you the right to be miserable, especially in the tourism industry!!

Great place

This is my second stay in Grand Bahia Principe and both has been great experience, amazing food, well maintained and very clean. I am already planning my third visit with a group of friends in August. The downside Waiters are a bit rude at the buffets, good luck on getting your coffee or drinking refill.