Great resort would go again

All the accommodation where No 1, we particular appreciated not having to reserve restaurants and that we could do a la carte dinning every night. we especially loved the Italien restaurant where we dined 3 times. Even the show that are normally of poor quality were great for a change. The only negative is the fact that you need to take a taxi to Cancun or Playa del Carmen if you want to do any shopping or Bar hopping and at $40 us for two cabs( they wont take 5 passengers)

Outstanding Service!

Hotel grounds were immaculate, and the facility itself was well kept. No cracked walls, nor mold in the washrooms, pools and beach were checked and cleaned regularly, public washrooms were well kept. The buffet had great variety throughout the 9 days we were there, and the chefs were very accommodating. The outdoor Italian restaurant was excellent, as well as the Japanese restaurant. Both had chefs cook right in front of you and were highly entertaining. There is also a coffee shop, an Americ [... read more]an style restaurant and a steakhouse with an excellent filet. There are 4 pools to choose from, with a choice of kids pool, relaxing pools, and also the party pool. All had ongoing entertainment and you were not looking for something to do. The beach is very close, with great service from the bar staff. Check in/out was fast and efficient and the staff very pleasant. Beautiful facility!

Ocean Coral and Turquesa - first time visit to Mexico

from the moment we landed it was a terrific experience! It was a first time visit to Mexico and everything went smooth from the transfer to the hotel to the transfer back. The staff was friendly and accommodating. The entertainment was top notch. The rooms were clean and the food was great. We met other travelers during our stay & we are planning a return visit same time next year to the same resort. It was a five star experience.

Good Value

Hotel and Staff were excellent, only drawback was lifts to rooms weren`t working for the whole of our vacation. Food in the Buffet and Ala Carte restaurants was fresh, tasty and service was very good. Beach and Pools excellent, good entertainment staff both at the pool and evening.

Awesome resort

Everything was fabulous! From the rooms to the pools. The beach was very nice! The service was very good. The entertainment team was very good as well. The a la cartes provide great service and food! The buffet restaurant had lots of choices and there was a lot of variety. Mikes coffee shop was a nice added feature to the resort. Route 66 offered some good midnight snacks. The spa service was great and relaxing.

Great

THE HOTEL AND THE ROOMS WAS AMAZING. THE FOOD WAS GREAT AT ALL THE RESTAURANTS.IF I HAVE 1 COMPLAINT THEY SURE CAN USE DIFFERENT MUSIC BY THE POOL IT WAS THE SAME 10 SONGS OVER AND OVER. BUT THE REST WAS GREAT AND THE BEACH WAS KEPT CLEAN

Great resort for an amazing vacation

This resort is absolutely beautiful with a panoramic view of the ocean. The resort is clean. The rooms are clean. The food is amazing. Definitely would go back. Beach has a few stones in the powdery white sand but nothing to worry about. There is seaweed that washes up on the beach but the resort staff are cleaning the seaweed up a couple times a day and so it's really not an issue. No issues with mosquitos.

Great vacation!!!

This was our second time and we just loved it!!! The layout of the resort is one of the best we've been to. The food is great and service is excellent!! The bar staff was super and the drinks were awesome!!

Excellent stay

We were there April 2016 after reading favourable reviews. We can say we had no complaints except being coerced into attending a time share like breakfast for a new hotel in the chain. We did not attend but my sister and husband did and despite the 150 usd hotel credit, they said that it was torture. Beware if this. Loved the food beach and staff. Would go back for sure !

Good resort

Nice resort, not too big. Easy to get around. Good beach and good food. Great service. Japanese restaurant was amazing. We loved the foam party. Liked the fact that it was only a 20 min ride from the airport.

It's a gem of a resort once you get past the lobb

Although some of the furniture in the lobby and beach chairs could use some updating this was a nice resort and I would consider going back. The staff were very friendly and helpful. The food was great but service was some times a little slow. The proximity from our room to the beach was awesome. Yes there is seaweed in the water but not big deal. They have a tractor that does it's best to collect the seaweed that washes ashore and yes there is some in the water but nothing that The beach was n [... read more]ice but it could have been raked better by the beach chairs. Not any fault of the staff, many guests were quick to litter and leave their cigarette butts all over the place. There are no tables to put drinks or beach bags on the beach. Beach bar service was a 5 Star! I have traveled to many 5 star resorts and never experienced the service that I got here. If your fortunate enough to be there when Gabriel is working she will look after you. :) Caesar (who works at reception) was amazing and worked with my sister and I to upgrade our room. Once again excellent customer service. Entertainment at this resort was great! There was always something to do and you didn't have to go looking for a disco if you wanted to listen to music and dance. Lots going on by the pool bar. Shows were great and although we didn't travel with children we did notice on several walks there was always something for kids to do. Just to be clear even though there is a family section to this resort you wouldn't know unless you went looking for it. We would see children and breakfast and the buffet in the evenings but other than that the odd time there would be a child in the swim up pool area with parents. Grounds and pools are well maintained. Rooms are decent. The main thing...they are clean :) No this resort is not a 5 Star but great value for your money and I would go back. :)

Great Resort

If you are looking for a relaxing vacation with a beautiful beach, this is the resort. The rooms were clean and the bed was comfortable. The food and service was very good. I loved the live music / DJ every night down at the pool bar area. We had an amazing time.

Great time!

What a great hotel! Grounds were kept clean, the staff were friendly and helpful, beach was a perfect size! Mr Carlos in the lobby bar and Pablo in the Fresca/ pool bar were simply amazing! Good mix of families and couples in all age ranges! Entertainers were amazing! Wonderful food selections!

Ocean Coral &Turquesa Great Vacation!!!

This is the best resort I have been to in Mexico or Cuba. Everything is within two minutes of walking. They are also equipped with elevators and ramps for wheelchairs and those with physical disabilities. The beach is white sand with no rocks. The pols are beautiful.The staff are friendly and helpful. There is a large variety of food choices. I plan to return to this resort!!!

Don't hesitate to visit this resort

My husband and I stayed at the Ocean Coral March 20-24. Based on previous reviews, we had high expectations of the resort and its service. Fortunately, we weren't disappointed. We had a terrific four days at the immaculately clean resort and were absolutely blown away by the quality and selection of food at both the buffet and a la carte restaurants. In fact, it was by far the best we've ever had. Mike's Coffee Shop was the perfect way to start each day and service there was always quick and fri [... read more]endly. Our room was clean and comfortable and both the beach and the pool were well maintained. Bar service at both was great. In fact, we seldom ever had to leave our loungers to get a drink. The lobby was a great place to relax, have a drink and listen to live entertainment before and after dinner. Our favorite drink, chocolate martinis, were even on the menu. They were delicious and we probably had a few too many :) The only negative was that it was very difficult to find a lounger at both the beach and pool areas. I'm not a fan of the whole towel on the chair thing but it's commonplace and hard to monitor so a practice we've just learned to live with over the years. We would recommend this resort to everyone and would love to return again sometime.

Had a great time. Would definitely go back

Rooms we clean. Food was great and the overall resort was well maintained. Could use a few more bars near the beach. No fight to find a space on the beach. Pool areas were clean and many loung chairs available.

Great layout & close to beach

This hotel has a great layout for older people. Everything is within close walking distance including the beach. Loved that reservations were not required to dine at the a la carte restaurants. Rooms are huge, with a sitting area. Could improve on activities for when weather is bad, i.e. add a couple of pool tables.

Amazing - our most enjoyable visit to Mexico yet!!

We just returned last week from Ocean Turquesa and it truly is, hands down, the best all-inclusive getaway we've experienced (of 13 resorts we've visited between my partner and I). From our first steps onto the resort, into our room, onto the beach and pool areas, and into the dining areas, we were not disappointed. The resort scored high points with us for: customer service - everyone was so friendly and helpful throughout the resort; dining - we're a tad particular about food quality and all  [... read more]of our meals were delicious, fresh and flavourful. We especially enjoyed the Japanese and Route 66 restaurants. Also, the wood fired pizza at the Villa was truly some of the best pizza we've ever had, let along in Mexico; Mike's Coffee shop - it was so nice to stop in each morning for a latte, cappuccino, coffee, tea and even cold frappuccinos for a change; crepe restaurant - the crepes (savoury or sweet) were so fresh + delicious, we went back several times for lunch during our stay. In addition to thoroughly enjoying all the top-notch amenities and services the resort has to offer, we made new friends; went sailing with said new friends, thanks to the complementary sailing and kayak equipment on the beach; enjoyed a catamaran tour from Cancun, organized from the hotel (beware of the rum punch - it goes down very well!); and enjoyed a beautiful walk down the beach to the sea port town of Puerto Morelos for some shopping and cervezas. The resort also has a really nice area for children compared to other resorts we've seen. It was spacious and colourful, had a nice pool and play area and plenty beach lounge chairs for mum and dad to relax while the kids played. That said, the day we arrived the hotel was sold out but we maybe saw a half-dozen or so children our entire stay there. While I'm sure it's not a standard demographic - especially during Spring Break, we didn't encounter the stereotypical noisy party crowds. There was a lot of generations there and while there was definitely a fun vibe (on Wednesdays there's a super fun foam party in the big pool), great music and no shortage of cervezas from the pool bar! We've never returned to the same resort because we really enjoy experiencing new destinations but we agreed it's not a question of whether we will return, it's a question of when - and in my opinion it wouldn't be soon enough. This was our best stay yet and we look forward to returning with friends in the future. We can't say enough good things about our experience!

Excellent Vacation!

My boyfriend and I booked through tripcentral in early February for our March 1 trip to Ocean Coral & Turquesa in Mexico. It was the best trip that we had been on. Below I have summarized our vacation. Rooms: Our room was on the first floor right by the kids pool. In my opinion, they should not put people without kids in the kids area for obvious reasons but that did not matter to us, being on the ground level was great as the elevator in the building was broken so this was great being on the g [... read more]round floor. We had requested a king bed through our travel agent WEEKS before we went on the trip, and when we arrived we had 2 double beds that both of us could not fit on, so my boyfriend and I slept separate the entire trip which was extremely dissapointing when you leave something in someones hands and you trust them to do something for you and you pay a lot of money to find out this was not taken care of. Our room's air conditioner was broken and we called the front lobby more than 5 times to have this taken care of as the resort that we stayed at was so humid, by the time we left after 7 days all of our clothes were soaked just from the humidity. Other than that, the rooms were fine. Food: The food was no better than Cuba. We went to Cuba last year and I lost probably about 7lbs from not eating, the same hapened at this resort. The buffet changed themes every night which was cool to experience new foods, but the a la cartes no one tells you before you travel that they are EXTREMELY fancy, so we did not bring heels or nice dress shoes- we brought flip flops on our vacation. Pools: We mostly used the party pool because of the swim up bar. The foam party that we had participated in was awesome, it was so much fun to do something like that. The other pool was the "relaxing" pool which had all the fun activities like water volley ball, aqua fit classes and so much more. Each day they walked around with a different animal and you were able to get pictures taken of you and monkeys, parrots, and so much more! It was amazing Beach: I don't think we layed on the beach more than one day. The water was so rough and murky, the sand was nice and white it was beautiful but I am a huge beach person and I was a little disappointing with the water conditions. Entertainment: The entertainment staff was great. There was always something going on, things to do.. the shows that they had every night were awesome. We saw The Lion King, and the Grease show and they were fabulous. They let you take pictures with the cast after the show which was nice too. Excurions: I was a little thrown off by the Transat staff who were supplying the excursions. We had booked a trip into Playa Del Carmen (free transportation) we had expected to be going straight to 5th Avenue to do some shopping. They did not tell us that we were going to be going to a jewellery factory where no one could afford to buy anything and then a tequila factory. Not once did the Transat Rep tell us this. This wasted half our day doing something that we had ZERO interest in doing. I was very dissapointed along with the entire group that we went with. We booked a half day excursion to do a cavern tour, cenote swimming and snorkelling with sea turtles. Again, very dissapointed with Transat's reps because they did not tell us anything about this excursion. When I got to the first cavern that we were exploring, i slipped and fell because i was wearing flip flops. Again, Transat rep did not tell me to wear anything specific. I ended up in the Mexican hopsital and had to get stitches on my foot, and missed the entire day that we EACH paid $75 American dollars for, and Transat refused to give us our money back. All in all, FANTASTIC trip. We have both said that we would return back to the same hotel in a heart beat. WE LOVED THIS HOTEL!!!!!!!!!!!!

Very nice vacation

Food, room, beach, service, entertainment all first class. Many choices for dining. Service on the beach was good. All staff well trained and friendly. Attended a couple of the shows - they were very well done. All in all, a very good holiday