Occidental Cozumel: Good resort but left some things to be desired

The room was decent BUT mini fridge only stocked every other day The food was good BUT the variety was poor, lunch was pretty much the same every day, omelette bar was awesome at breakfast The evening entertainment was not as good as I had hoped for BUT some neat things were seen The daily activities were pushed hard at the activity pool but were still pretty much the same every day There is no alcohol served before NOON...so if you plan to drink from dawn til dawn...not this resort Not th [... read more]e best reef to snorkel on but there were still some fish The beach was good and sandy BUT hard to find shade and keep it (no palapas or umbrellas on the beach but there were umbrellas at the pools) Overall, consider whether you want a small, remote resort or a big partying resort

Grand Park Royal Cozumel: great vacation

We were a little put off the first day as we arrived at 11am and had to wait until 3pm to check in. I could have understood this if the resort was busy or full but it wasn't, we were able to change into some shorts and enjoy the resort, however after a long day of traveling you just want to unpack and start relaxing. Got in the room, very nice, all you need, I found the bed hard, wife loved it. Great view of the ocean. Fridge was filled daily with water, pop and beer. Maid service did a grea [... read more]t job but were very random. We dive every morning and would come back late in the day to rest and they always wanted to clean the room late in the afternoon. We don't need the room cleaned everyday so it wasn't a big deal to us but wished they would have cleaned the rooms in the mornings. We did have a lot of rain the week we went and this in not the resorts issue, but they did supply umbrellas in areas that you could use and that was a nice touch. Buffet was good lots of choices but fairly standard and not always the hottest (we did not starve!!!), best night was the Texmex. The 3 other restaurants have changed and do not require reservations anymore, first come first serve. The Italian was very good!! 3 pools, hot tub and lots of beach chairs and beds. Everyone on the resort was very nice and accommodating and were generally concerned that you were happy and having a good time always saying good morning, hello, etc. This was not our first trip to this resort and we could see and feel improvements from our last trip just 6 months ago. We will be back. Thanks to all the staff of the Grand Park Royal Luxury Resort for a great week, keep up the good work and we hope to see you soon.

Sunscape Sabor Cozumel: Disappointed

The rooms were not in good shape, the food was good, service mediocre at best. Not much more to say, there are a few good people at the resort. Two members of our party had to move rooms because it rained and the rain came in their rooms.

Allegro Cozumel: As expected

My one phrase review: You get what you pay for! Hotel definitely needs some care and love. There's signs of wear and tear everywhere. Hotel staff is lovely and attentive. For the price, I'd go back

Iberostar Waves Cozumel: Island dream

We were very pleased with the resort, staff, food and entertainment, this was one of our favourite trips, everything from booking, flight and stay went perfect we couldn’t be happier except for the fact of having to come home

Grand Park Royal Cozumel: Families are less welcome than couples

Overall the hotel was ok. The rooms are a little dated and the beach are leaves much to be desired. Guests are entitles to use snorkeling equipment for 1 hour per day free of charge however, equipment is rarely available. Beware the time share salespeople who are running rampant throughout the lobby. They start off by acting like they are giving you a brief overview and explanation of the hotel facilities, but this quickly tirns into an attempt to get you to attend a sales presentation. My  [... read more]advice is ask the receptionist for a map and head straight to your room. If you are travelling with kids beware, dining options are very limited. Children are not allowed to eat at the Italian restaurant or the Caribbean restaurant; the only available options are the buffet (which was good for breakfast and lunch but terrible for supper) and the Mexican restaurant. Having not been informed of this before booking our trip we argued with the restaurant manager who eventually allowed us to eat at the Caribbean restaurant. HOWEVER, we were only allowed to dine outside (we were the only table outside) with no AC, as children are too noisy according to the restaurant manager. I can assure you that there were numerous other restaurant patrons who were dining inside that were far noisier than our children. We began our meal in exile trying to make the best of it when we noticed numerous very large cockroaches running all around our table, needless to say we immediately requested to be moved inside, the waiter was kind enough to oblige as the restaurant manager had finished his shift. I would also like to mention that when I threatened to make a complaint the restaurant manager stated, in plain English, that he is willing to live with complaints from guests travelling with children, however would not be able to accept complaints from adult guests travelling with no children. In other words families with young children are second tier guests as far as this hotel is concerned.

Occidental Cozumel: amazing!

The Occidental Cozumel was everything we expected. Great beach with lots of shape from the palm trees. Buffets were also very good. very friendly staff. Enjoyed the adult pool. Lots of wildlife and a jungle feel. Great spot to snorkel right at the beach.

Occidental Cozumel: One of the best value

Average size hotel, not too many rooms; surrounded by nature - very beautifull. Located in the Cozumel natural park - they preserve a lot of trees between their buildings, keeping quietness. Food is good, drinks are nicely done. Service quality varies. We appreciated the free hour kayak rental ;). Cool ambiance/atmosphere around pool : they vary the music (rock included ;) . The only bad point is that is more and more motor boats in front of their beach, going back and forth to reef area; spoi [... read more]ling the tranquility and make non stop waves :((

Iberostar Waves Cozumel: Beautiful resort!

The star prestige area is well worth the extra expense! Beautiful beach area and pool. However, you cannot directly enter the ocean without water shoes due to rocks. The rooms are very nice, clean and well maintained. Will definitely be planning a trip back to Iberostar Cozumel in the future!

Allegro Cozumel: Another excellent stay at Hotel Allegro!

Beautiful beach with clean water, white sand and breathtaking views. Rooms are clean and well maintained. Everyone at this hotel (from the front desk staff and bell boys to the cleaning ladies, bartenders and restaurant staff) works extremely hard to ensure that you have a pleasant experience. Dining service is extremely fast and the staff friendly. Options at the buffet are always plentiful and you can find something for everyone. We come to Mexico at least 3 times a year and always choo [... read more]se Hotel Allegro, for all of the reasons above and more. Highly recommend, especially for families with young children.

Occidental Cozumel: Incredible Resort

This resort was very well maintained and the staff was top notch. Pool side you will find a few iguanas that love to lounge around just as much as the tourists. Water was very clear and calm, and there were a lot of activities/water sports available each day. No shortage of lounge chairs either, we were always able to find a spot. Rooms were fresh and clean, well sized as was the bathroom. Royal level was well worth the upgrade. Every day, the concierge made sure everything was perf [... read more]ect. Highly recommended!!

Iberostar Waves Cozumel: Awesome Resort

This is the second time I have been to iberostar Cozumel, this resort does not disappoint. The food is awesome, the dinner buffet has a different selection each night and the servers and cooks are always working hard and making sure you are happy with what you have. The resort is so lush and beautiful, you can see all the hard work the maintenance crew puts into the property. All of the employees at iberostar are amazing, Miguel and Cesar are we’re the best entertainers and we’re always havi [... read more]ng fun with the guests, Francisco was our pool bartender for the week and never disappointed. All the rooms were very clean and we’re maintained that way throughout the week of our stay. The beach has a lot of coral so beach shoes are needed or you can enter the ocean by the pier which is what we did and water shoes were not needed, the pool is very large and has dual access to the pool bar. This resort has a new show each night but does not have much of a nightlife after the show ends at about 2300. Overall we had a great stay at iberostar Cozumel and I would highly recommend this resort to all my friends and family.

Iberostar Waves Cozumel: Great Time!!

The hotel and grounds are very clean. With the Flamingos, Peacocks and Inguinas the resort environment was amazing! Staff really take care of guest needs. The rooms were great. Food and drinks were good too for the most part. We had two a la carte meals during our stay. One was Asian, which was not our taste and the second was Steak night. Our steak were cooked as request and tender however they were a bit salty. Our server for breakfast was somewhat invisible each day however the dinner server [... read more] more then made up for it. Pablo was amazing! Overall experience was very good and I would return again! We had a group of nine and all of us had a great time!

Iberostar Waves Cozumel: Loved the resort

We were blown away by the welcoming lobby with the truly beautiful outdoor space. The staff were all friendly and went out of their way to make us feel comfortable. Food was incredible, with lots of variety for everyone. Rooms were big with all the modern conveniences. Definitely coming back.

Occidental Cozumel: Great Resort

Wasn't sure what to expect. We were welcomed as soon as we got in with some punch. All staff extremely friendly and helpful. They all wanted to make sure we had a pleasant stay. Loved the rooms,clean, big, lots of water . No complaints on the food Lots of choices as I stay away from gluten and dairy. Al la carts were all delicious. Spend the day at the beach. Absolutely breathtaking. I honestly dont have anything negative to say. We'd return and recommend.

Iberostar Waves Cozumel: Best vacation

The whole trip was the best. The view from the hotel was beautiful I loved the jungle feeling. The beach was mostly rock but besides that everything was perfect about the beach. The snack bar at the beach had the best food. Pepai was one of my best friends there and the cats were so nice one of them kept coming to my hotel room. I loved the tropical animals that would greet me every morning like flamingos. The room, food, services and staff were perfect. I would recommend everybody to go to thi [... read more]s resort. :)

Iberostar Waves Cozumel: It was good to be on vacation

I will start off with "it was okay" people come here to get away from their busy lives but coming here did not provide any reprieve. The positive features of the resort is the cleanliness of the rooms, facilities, pools and lounge areas, my friends and I never had a problem the whole 7 days we were there. Staff is polite and not too pushy for tips, food was very good with a variety to choose from. Unfortunately that’s about it for positive notes, the resort is very small with not much to [... read more] do, my friends and I tried going on excursions to pass the time except any activity is extremely expensive. Mexican Pesos is a waste don’t bother with it they only use USD, if you try paying in Peso they convert it over costing you twice in conversion rates. My friends and I thought we’d try was scuba diving which once again isn’t cheap, and I recommend avoiding, the dive club on the beach is a big scam they’ll take your money and not give it back when the weather cancels the dive. I had the star prestige upgrade too which is a colossal waste, it is just a small hut at the corner of the resort that was too much of an inconvenience to go to and the rest of the resort didn’t do anything for prestige upgraded passes. Only when it was time to go home did I begin to relax, I felt like I was trapped on timeshare prison island getting flogged by sales and marketing people all day. Many people there only stayed 3 or 4 nights which is very smart, avoid staying a whole week it is very stressful.

El Cozumeleno Beach: The El Cozumeleno

This Hotel was fine. We have been there now three times. The staff were, as always, very accommodating. The weather likewise. The Speciality Restaurant was excellent, one of the best. Two little items. There was no mini-fridge in the room, which would have been used by us. The other. The main Buffet was open to birds (Starlings) and they enjoyed the food even more than we did. OH well.

Iberostar Waves Cozumel: A star amount resorts ....the Iberostar Cozumel

Stunning, natural, unique resort. The Iberostar resort is beautiful. Lush green natural vegetation amount the cottages and pathways to the lobby, restaurants and the beach. The staff of the Iberostar were wonderful, professional and very thoughtful. The food selection was amazing. The food was incredible and plentiful. The spa area was beautiful.....and we enjoyed a couples massage. We were greeted daily by the pink flamingos and the parrots in the lobby, Peacocks roamed the reso [... read more]rt leisurely and were such a welcome site at the beach or pool area. Quite an experience. We will be back next year.

Allegro Cozumel: Great resort!

The grounds were kept so well and the rooms are nicely decorated. We loved the premium section with the amenities in the clubhouse. Continental breakfast every morning was just right! Our chamber maid kept our room very well and always made us feel special. The only downside was the pool table needs to be refelted and only one cue is not broken.