Five star vacation

Clean rooms, good air conditioning. Lovely lobby entertainment area. Good food, only the beef meet receipes where mainly weak. Beautiful pool area, amazing access to ocean water, beautiful, well maintained gardens.

Belle hôtel

Le complexe hôtelier est magnifique, la végétation est vaste, les chambres sont propre par contre, les draps ne sont pas changer. Vous devez enlever vos draps si vous desirez les faire changer. Le buffet est moyen, le choix n'est pas vaste et ont se tanne rapidement. La plage est superbe et les employés très amusant. Si le forfait n'est pas cher, je le recommande.

Beautiful resort

The resort was absolutely gorgeous. The staff were friendly and very helpful. Rooms were clean and always well stocked with drinks. The bad was the towel exchange never open and as always with Cuba food was extremely hit and miss. All in all it was a great trip with no major complaints !!!!

BED BUGS!!!!!!!

Second time at this resort. Will never return. NOW HAS BED BUGS and ant problem. Was eaten alive. Food was recycled. Poorly lit walkways at night. Scary dark public areas Didn’t change bedding, no clean beach towels to exchange, maid didn’t sweep floors in room. Went from a 5 star to a 1star in 2 years. Sad.

Excellent Resort

Remember this is Cuba folks. This is a great resort. Food was good, staff great, beach the best. Buildings 30,31,32,38 all close to the better beach and pool! Few things no salad dressing or mayo so bring your own!

Week in Paradise

We stayed at the Valentin Perla Blanca the week on November 17-24 and had an amazing week. The property is beautifully manicured, the beach is amazing with miles of white sand. There were plenty of lounge chairs and palapas available as well as bars and a bar-b-q on the beach. The resort staff were all fantastic and more than pleased to make our stay perfect. The rooms were always clean and the fridge stocked with water and a few beer each day. The one complaint I do have about the rooms is [... read more] that the bed was hard and the pillows were horrible. Easy enough solution, I would recommend bringing a pillow from home. The food was good and plentiful all week. Sure there were items at the buffet we didn't like but there was so much variety we were more than stuffed for our entire vacation. From fresh made omelettes for breakfast to freshly grilled pork chops and steak for dinner there was not much to complain about in the food department. Nightly entertain was the typical stuff you see at every resort, nothing to brag about but the entertainment in the lobby bar was fantastic...we were even entertained by a fashion show one evening. All in all it was a great week and we wouldn't hesitate to recommend this resort. Just bring a pillow.

Friendly Atmosphere

Having just returned from my fourth visit in the last year, this resort has it all. Nothing is perfect. The food is regular Cuban food and even after just 4 years this resort is starting to need some repairs. The most important thing is the staff. They are friendly and always trying to please the guests. Best service ever. Thanks Valentin Perla Blanca for the best holiday, again!

A lovely stay in Cuba!

My boyfriend and I just returned from our stay at the Valentin Perla Blanca and it was amazing! This was our first vacation together and our amazing travel agent, Julia was the most helpful throughout the whole process. The room we stayed in was a Gardenview bu you could still hear and see the ocean which was amazing. The food was good for Cuba and the staff was very friendly, always willing to help. We can't wait to go back again!

Beautiful grounds but so-so stay

Just came back from 1 week at the Perla Blanca. The resort is beautiful, the rooms are spacious. We upgraded to the silver deluxe package but never received any of the things we were supposed to (ie. Bottle of rum in room upon arrival). We never got anything from our rep saying when our meeting was - literally nothing. We were the last ones out if the airport and the rep was extremely rude with us. Not our fault we got the slowest customs line ever. The silver package and the upgraded packages w [... read more]ere not explained to us AT ALL. Not sure if that was covered in the meeting we knew nothing about... The a la carte restaurants were okay. Italian was the best of the week. Spanish restaurant we got Leisy and she was a wonderful girl. We actually went back a second time just because she was so awesome.. In the buffet they compete to get the tables it seems. We were always being fought over. Not sure if that's because we tip well. In the buffet if you can get Yunior or Calixio (sp?) They were also amazing. The beach towel guy was never around and we watched the maids recycle the dirty beach towels back into "new" guest rooms. That was day 5 and we finally figured out why the towels smelled musty. So gross. All in all, I would go back again with a large group but I would bring my own towel next time!

Great Resort with Minor Issues

The Bad: Resort: Check-in was frustrating as the front desk staff that work at night aren't helpful or accommodating even though we spent extra to get privilege. Our friends room had no working air and they said that they sent someone to fix it but it was not fixed. Our room had two single beds versus a king and they told us they had no other rooms left and to check back tomorrow morning. The morning staff was much friendlier and helpful, they tried to switch us to a room with a king and we  [... read more]just had to wait for it to be cleaned. They sent mechanics to fix the air in our friends room and this time the air worked. This is a party resort, it has a lot of younger adults that are loud and rowdy which got obnoxious when you are trying to sleep at night. The beach bartenders are not very friendly but i think it's because they constantly have line ups and some people are not the nicest with them (but I tried to avoid going to them as they looked annoyed when I'd ask for a water or pop, even after tipping them) The Good: Beach: the reason my husband and I vacation in Cuba; the beach was beautiful and clean. We had privilege which was great because there was always a shaded area with chairs for us. Privilege: is worth the extra cost, the lounge with better alcohol and little to no waiting for a drink was great as the lobby was always rammed. The area for the buffet was sectioned off and you always had a seat. The lobster dinner was good and it is reserved for you. You can book your a la cartes in the privilege lounge and there is no waiting in line to see the rep (often why I don't reserve a la cartes at other hotels as this takes away from beach time). A la Cartes: were okay but I was happy eating whatever I ordered as I'm not very picky with food. Keep in mind it is Cuba and the food is simple. Snack bar: was great for late night sandwiches, the tuna sandwich was my favourite. All in all I never go back to the same hotels I've visited but this was great and I would recommend

Second visit to this resort

Hotel and grounds were well maintained. But not as impressed as first visit. Couldn't get Beach towels replaced. Ran out of beer after second day and they started taking them out of the fridges in the rooms. Half the resort was open and couldn't get a Beach chair in the morning (they ran out) so had to wait till after lunch to go to beach. We did have an amazing maid! And the staff is very friendly. The hotel dancers need some practice though. Seemed like they were running low on food th [... read more]ough (e.g. bacon, waffles, toppings) All in all we still had a good time.

Nov1-8, 2018 Valentin Perla Blanca

kindly note the following: it is off season at this time; the phones in the room do not work due to Irma; buffet and a la carte restaurants were more than fine; towel service for the beach was sketchy on a few days; lots of sun and beach to walk; good idea to put a towel on your lounge chair at the beach as it will fill if you go on off season; overall I enjoyed my trip however if you have fussy or people used to luxuries than they should not come here as they will complain

Loved it

Everything was just lovely food not the best but could always find something to eat the people are the most beautiful kind genervous and just lovely very hardworking I loved every minute here

Good resort

Good hotel. Great value. Staff are amazing and friendly. It’s clean but a bit outdated ( not in its decor but some areas need refurbishing). Food selection is very limited and repetitive. Lots of carbs and not enough fish and meat selection. Salads are not very fresh. Everyone was complaining of mosquito bites. My body was covered in mosquito bites the size of a coin. I was bitten in bed every night so mosquitos were a big problem all day and got worse at night regardless of where we were. Mad [... read more]e it not enjoyable. Everyone was complaining. Everything else was fine. Still a good value for the money we paid. The beach is short but the water is amazing! Last two days the beach was overtaken by jelly fish so we had to opt for the pools.

Had a fabulous time. Yay valentin

Hotel was very clean staff friendly and the service was exceptional. The food ranged from good to excellent. Entertainment outstanding. Would highly recommend this resort. Only thing missing for me was karaoke. Minor in the whole schemo of things.

I Had a Great Vacation!

Upon arrival of the resort I was impressed. Our bus had stopped at several resorts to drop off guests before arriving at Valentin. Ours was clearly the largest and most beautiful! The staff was welcoming and friendly. This was my first all-inclusive trip so I had many questions and the staff was so helpful. The grounds were well taken care of and the rooms were clean, bright, modern, and especially air conditioned! Even though it was off-season, and half of the resort was closed, there was [... read more] a wonderful variety of food at the buffet, a 24-hour snack bar and bar, and terrific entertainment every night. Honestly, I have no complaints about this wonderful facility. The pools were immaculate, as were the beaches. The food was delicious, especially the a la cartes. And I feel like the staff became my family!

Beautiful Beach & Great Drinks

Beach and pool were the best part of this resort everything else was terrible to say the least. Customer service ( no internet, no running water, no ac) and bad food..bring your own seasoning & snacks

1 week of hell

I back pack a lot, central america in hostels and what not. By far this was worse than a hostel. The water shut off for a full day, the toilets were full of fences and cooks didnt wash hands. Horrible experience.

Amazing Resort

Everything was up-to-date. It was very clean, staff was friendly and courteous and service was excellent. I would definitely recommend this resort to a friend. Overall..it was an enjoyable experience! Will definitely visit again!

Everything was excellent

room was oceanview and very nicely appointed,,we thoroughly enjoyed our stay and air conditioning worked perfect and was much appreciated in the hot weather. the grounds were extremely well kept and the beach was lovely to walk and swim. we enjoyed the catamaran rides. food was good by Cuban standards and we never went away unsatisfied. we were able to arrange a nice tour to remedios and the surrounding towns. the staff all treated us like long time friends. yes, we would return but later [... read more] in the season when not so hot outside.