Vila Gale Cayo Santa Maria: Overall great resort

The hotel was great. Rooms are spacious and comfortable, grounds are beautiful and well maintained. Staff is very friendly and always eager to help. Food was also great. With all the reviews and reviews of shortages of food, we did not experience any of that while we were there. The only things that were a little off was the napkins, they were cut in half as it was probably to conserve paper. But honestly not a big deal at all. if you want to get into details but again not a big deal: Cof [... read more]fee-not great, get yourself an Americano or expresso at the bars, they were great, Spanish coffee even better if you like alcohol. Beach is beautiful and clean, nothing like cuba beaches but this one goes on for miles. BEWARE....Sand fleas, mosquitos are the worse. I was and still am covered in bites. if you go to the beach, read up on sand fleas. I would have used bug spray if I knew. take a shower immediately after coming from the beach as they will be on your clothes and or bags/towels. Most people we encountered had the same problem and they are super uncomfortable and itchy. BUG SPRAY IS A MUST, other than that it was a great stay and would highly recommend this resort to everyone.

Vila Gale Cayo Santa Maria: Very loud party resort

Beautiful beach and property built in 2019 so fairly new and everything still works. It's Cuba, so the food isn't very good and the service is inconsistent. Some shortages as well but nothing too serious (no draft beer or Pina Coladas for 2 days). Good free, Wifi coverage on most of the resort including the rooms. Starting at 10AM, there are usually 3 or 4 different sets of loudspeakers blaring at full volume all over the resort (Beach, pool, snack bar, lobby bar) so it wasn't easy to find a qu [... read more]iet spot to lounge and read a book. Week of Dec 13-20 there were also quite a few very drunk, very loud young men who seemed to come right out of a frat house - congregating at the bars and yelling profanities with slurred speech. One night at 3am someone kicked over 3-4 of the lighting bollards while screaming F**K. I suspect that the low price point is a factor in attracting this crowd. So ultimately, very nice place but don't expect much peace and quiet.

Vila Gale Cayo Santa Maria: Nice resort

Newer resort, no major complaints. Buffet was hit and miss. Resort was getting busier our last 2 days they needed to add more staff at the buffet A la cart restaurants were really nice and staff were wonderful. Beach was beautiful. Mosquitoes were brutal

Grand Sirenis Punta Cana Resort: Good variety

The water park section was a great way to split up the day. The one side of the pool is quieter which is nice. The other side of the pool is busy with lots of action to keep kids entertained. Food is decent.

Vila Gale Cayo Santa Maria: Excelente Resort

Rui and Maria Portuguese from Guelph ON. We just got back from our first visit to Cuba and we’re extremely impressed with this beautiful resort.Clean and bright with modern decor. Not to big that everything it’s easy to get to.Food was fairly good not massive buffets but big variety.The entertainment stuff go above and beyond they’re on the beach in the morning and on the afternoon on the pool trying their best always.

Vila Gale Cayo Santa Maria: Grand Sirenis Cayo Santa Maria

Overall common area is clean. Should apply some ways to reduce the numbers of mosquitos and flies especially in the dinning areas. It appears that they did not have enough staff doing room cleaning. Cooking staff should be advised how to cook beef and steak. Most of the times they were cooked well done even I had requested for medium rare! Beach is nice though.

Vila Gale Cayo Santa Maria: Great resort

We just came back, had an amazing week from December 5 to 12. Wish to stay longer but… hopefully we will come back. Very clean and good looking room. Housekeeping service is fantastic. All public areas are in the good hands. Didn’t notice any shortages of food or drinks. Lobster night was great. Delicious bread and soup, plenty of fresh vegetables for salad and local fruit. Love everything you made for us.

Grand Sirenis Riviera Maya: extremely amazing

extremely great management staff and the staf were amazing extremely clean grounds lovely beaches beautiful rooms super pools and amazing lazy river extremely great restaurants and buffets and and barbecue house on the beach

Vila Gale Cayo Santa Maria: Food poisoning alert…..

Hotel was clean and lounge bar was great. Only issue is that on our 5th day both my husband and brother in law both got really sick. We believe it was food poisoning and when I asked public relations if anyone else was complaining of being sick her response was that it could not be food poisoning and it was probably the shift from cold weather to hot weather. I told her that would not be in this case as it was the 5th day and both got sick almost at the same time. Disappointed that they did  [... read more]not take this serious and when we were returning on our bus ride back we talked to a few others and said they also got really sick….it had to be some type of food poisoning. Anyway - bad experience and seeing that this was first trip since COVID restrictions lifted- making me think that CUBA is not the place I should have gone to…..food at buffet was always the same - not much change. Treat of the trip- we had lobster one night and that was good. Beach and pool good. Entertainment could have been better. Note- shortage of spoons. Had to ask for spoon at buffet to stir coffee or if having soup. They did provide sugar cane sticks to stir your coffee. Cleaning could be better. As soon as we got in our room first thing that stood out was the amount of dust seen. Dusting is not their forte and for 7 days- still Could see the dust on the glass shelf!!!

Vila Gale Cayo Santa Maria: Cuban friends

Super resort, modern and recent rooms. The resort is small/medium sized. Staff is amazing and will take care of you. Food taste has gotten better in Cuba. Variety was the main issue. Beach - Amazing

Vila Gale Cayo Santa Maria: Wonderful Resort

This resort is beautiful and modern. The place is really clean and well taken care of. The beach is amazing and we loved the pools, especially the east pool. The bartender Edgar was really nice and very helpful. The food is ok, you never go hungry. Our chambermaid was awesome. She always made something cute out of the towels. I would go to this resort again

Grand Sirenis Riviera Maya: Enjoyable Vacation at the Grand Sirenis Riviera Maya

The resort was excellent. The ground was well maintained. The staff and workers are very friendly, hard working and cheerful. The activities at the resort were well planned and interesting. We like the archery. The beach is well shaded with umbrella. Plenty of chair for you to rest and relax. The food was so so but acceptable and the quality of the entertainment mediocre.

Vila Gale Cayo Santa Maria: Great hotel

Great hotel, service and an amazing beach, which are my top priorities for a great vacation. Cuba is always a little tricky for vegetarians, but the food at the buffet was good. Pool side snack bar had great service and offered veggie sandwiches. The restaurants however weren’t very good. Not sure if the regular chefs were on vacation that week but was very disappointed with the food. Overall we had an amazing time

Vila Gale Cayo Santa Maria: Great hotel

Great hotel, service and an amazing beach, which are my top priorities for a great vacation. Cuba is always a little tricky for vegetarians, but the food at the buffet was good. Pool side snack bar had great service and offered veggie sandwiches. The restaurants however weren’t very good. Not sure if the regular chefs were on vacation that week but was very disappointed with the food. Overall we had an amazing time

Grand Sirenis Riviera Maya: Fabulous Vacation

The resort, beach, and rooms were beautiful! The pool is also incredible, we loved the lazy river also. The Ala Carts were excellent, however the buffets and quality of alcohol was mediocre for sure. The bar tenders well I’m not sure if it was because the didn’t understand however my husband got a different rum drink every time. Sometimes white sometimes dark sometimes with diet and sometimes with regular. Overall great resort.

Grand Sirenis Riviera Maya: Beautiful resort

Place is huge, if walking is difficult there is a shuttle to take you where u want to go. Ground is clean, restaurant (buffett) has a lot of food selections . The staffs are amazing. Friendly , always smiling and attentive to your needs. Unfortunately we only did 1 a la carte the Mediterranean restaurant. The food is satisfying. The beach although rocky it’s a good snorkeling spot.

Grand Sirenis Riviera Maya: Great beaches, amazing resort.

This was our 4th time to the Tulum area of Mexico. This is probably my favorite of the resort's so far. The way that the resort is built into the jungle with so much green space is fantastic. The rooms were very comfortable and kept very clean. The seating in the restaurants and buffets was a little more spaced out due to covid. The restaurants were great. We particularly enjoyed the French, Japanese, Brazilian and Steakhouse restaurants. The portions at the Brazilian and Steakhouse restaurants  [... read more]were crazy large with lots of protein. The theatre venue is great. We often enjoyed cocktails at the Sky bar before dinner. This is the only downside with a very repetitive electronic techno pop music. I guess I'm getting too old! 😜

Vila Gale Cayo Santa Maria: Different experience

I would 50%refer people to this resort, and I'll explain why. Negative 1st the food was 90% PORK of some kind, saw chicken only really at the snack bar by the beach 3 to 4 days in a 7 day stay, I saw turkey 1 at the snack bar, and couple times saw beef at the dinner buffet maybe 2 to 3 times. There was seafood pretty much every night. But what was there 24 for 7 was PORK. Becuase of this it made it extremely hard to eat here since me and my family don't eat PORK whats so ever. If you are r [... read more]eligious and don't eat PORK!!!!! THIS IS NOT THE RESORT FOR YOU, FAIR WARNING. 2nd I asked for a wash cloth (rag, face towel) to shower with and never received one for the whole stay, everyday I requested it and still waiting for it. Luckily I packed some for my son and ended up using his. 3rd you will have to go to the front desk at least once everyday just to reinstate your free internet, they put on it. 4th bring bug spray and lotion cause the mosquitoes are quite deadly. They have a new type called dontseethem (cause you never once see them just feel them biting you) Postive 1st the hotel is beautiful thru and thru couldn't find a issue with the grounds or struction all beautiful. 2nd pools are nice and fun to play in but not deep at all, I am 6'1 tall and the deepest part was to my chest area. 3rd the room are nice and big ish the bathroom was lovely designed, the shower fauct is nice with pressure behind it. But it does drain slowly when showering. 4th the beach is beautiful and they actually clean the seaweed out of the ocean which I have never seen before but appreciate it completely. My overall review would be I would maybe visit Cuba again but not longer then 4 to 5 days. And will definitely inquire about the food that they serve

Grand Sirenis Punta Cana Resort: Great resort! Highly recommend

We were a group of 14 who travelled to Grand Sirenis Punta Cana. Great resort! Nice beaches, great staff and activities for all, including for the kids! Food was delicious and rooms were clean! Will definitely go back again.

Vila Gale Cayo Santa Maria: Beautiful resort

Hotel is gorgeous. And the people are very friendly. The food was good,,the chefs deserve an apprentice to help with the rushes of people. I think the bed was infested with bedbugs. I was was very bitten I think the bug spray that we bought was something they liked.