Melia Cayo Santa Maria: Great resort

Stayed at this resort over ten years ago. Great vacation overall! Decided to visit again. Still great resort friendly staff but was really disappointed with the food. First time I ever got sick and we travel quite a bit. Couldn’t even get a banana! Fruit loops was the only cereal there. One of the waitresses brought us bananas from her home. Friendly staff,everything else great but will not revisit!

Tryp Cayo Coco: Better than expected

It's Cuba so expectations were low, but we were pleasantly surprised. It's clean, though the plumbing causes some occasional smells. Friendly staff. Fantastic beach. Cabana grill great place for lunch

Paradisus Rio De Oro: Amazing resort

It was our second time there and it did not disappoint us. Great location. Very good food. Outstanding service. Amazing beach. Lots of entertainment throughout the day including bands, dancers, and piano players. It is nice to have the four restaurants available as well as the buffet for evening dinner. The only drawback I found was we could only get the 8:30 sitting for all of them which meant we missed some of the evening shows. Otherwise, everything was good.

Melia Jardines del Rey: Great trip!!

A bit of a lengthy review but hope you appreciate the info. This was my family's first trip to the Melia Jardines Del Rey. We had a great trip and would return to this resort. It is a large resort and there is quite a bit of walking distance to amenities depending which block your room is located. It didn't bother us but I would suggest a room in blocks 10-19 to be central to pools, food etc. The room was adequate, clean and maid service was good. Each room has a safe, iron, ironing board,  [... read more]hairdryer and bar fridge. The fridge is re-stocked daily with 2 beers, 2 pops and a large bottle of water daily at no cost. You can request a change in the order of beverages if need be. The bar service was good, considering a large hotel. There were some lineups but they moved pretty quickly. The beach bars ran out of beer daily around 5, but the pool bar and lobby always had it around the clock. The food was great! We had chicken, beef, fall off the bone ribs and pork dishes. The usual Cuban fare with rice and pasta dishes, cold-cuts, fruit, fish, amazing omelets, cereals, etc. The a la carts were very good. No shortage of food for sure. Ive been to Cuba 7 times and have never had a problem with the food. Ive seen complaints about the food in reviews but if you want "7" star food, go to Sandals and pay triple! Its Cuba. A tip...make the trip to "Lenny's" on the beach for fresh lobster or beef, chicken etc. A short cab ride and for $15 peso's you get an amazing meal on a private point of land overlooking the ocean. The entertainment was ok, I think geared toward the younger crowd as it was reading week. The stage shows were good too. My daughter and her boyfriend took the catamaran trip with lobster lunch and snorkeling and loved it! ($160) They also attended a rave in a cave offsite converted into a nightclub, and said they had a blast! ($25 each which incl. all drinks) Staff and workers were awesome. The resort could use a bit of minor TLC...some paint here and there, locks fixed on patio doors in some units etc., but nothing major. No need for special adapters for phones, tablets etc., as the have converted all electrical (website says they are required but are not) Okay my BIGGEST problem with the resort and it doesn't involve the resort or their employees.... Some tourists, not all, leaving all of their empty cups, garbage etc. on the beach and pool area after they leave. I was appalled at the manners of some "adults" visiting paradise. The attitude of "Ive paid for this trip, you need to clean up after me" is disgusting! As a Canadian, that's not who we are....shameful. Overall, I loved the resort and everything it offered. Twenty minutes from the airport was nice too. A long review but just wanted you all to have the details. Special thanks to Tripcentral for all their help to make this trip so memorable. Special shout out to Angela Douglas from the Waterloo, Ont. branch for all her help. We look forward to dealing with her again soon..... Thanks Chris G.

Melia Cayo Santa Maria: Melia

Very nice, very clean. A bit of a distance to beach but once there absolutely stunning. Food was mediocre but always something suitable. Workers very nice. Cleaning staff did good job but were very bold in asking for things. Gardeners do incredible work. Under appreciated.

Melia Marina Varadero: Deception

The GOOD and the BAD... GOOD: Great beach, great pool (nice and clean), nice restaurant at the beach, clean room, nice view. MEDIOCRE: Not enough shade at the pool and beach. Uncomfortble chaires at the beach. BAD: Once there was no more beer at the beach bar, once there was no more ice, once there was no more red wine at the loundge and often there was no white wine ON the resort. FOOD. It was our 7th time in Cuba, second time in Varadero but as my wife says, it was probably the worst  [... read more]food ever. I even killed a cockroach in the restaurant (but I have to say that the restaurant was always clean). The drain in our shower was blocked, I called, they came pretty quickly and fixed it and they called back to verify if everything was Ok (that I appreciated). Got some mosquito bites to the point I had to go to the pharmacy and get some antihistamine. I wasn't the only one! Paid extra for the Marina View, I think it wasn't worth it. The view towards the pool, you could aslo see the ocean. I paid extra since it was a 5 star on different web sites, (but it didn't feel like it).

Memories Cayo Largo: Quiet resort, cats included!

The perfect hotel for a quiet, chill, relaxing vacation. Rooms are pretty standard for Cuba, service is excellent, food above average. Beach is narrow but beautiful and not too busy. If you're looking for more calm than party atmosphere, this is the place for you. If you like cats, even better! There are plenty of felines eager for attention. It was fairly easy for Mom, who walks with a cane, to get around. I would definitely recommend this resort.

Melia Cayo Santa Maria: Nice Resort

Beautiful grounds! Well kept. The beach is amazing. One of the best! Some of the lounge chairs need to be replaced but the friendly lifeguards work hard to ensure you have a good one. The staff are nice and friendly. The rooms need some work. We were in a couple and found they had a damp smell. The sliding door would not work. But we decided as long as we could lock them and not use the little patio we would not complain. The bathroom needs a lot of work. Lots of hot water and pressure making fo [... read more]r a nice shower! Food was the usual as in most of the resorts we have visited, perhaps a little better. I am fussy so usually eat from the pasta bar but the basic ingredients, as in onions and peppers were rarely available. I enjoy salads however lettuce was usually missing for the last meal of the day. But for the first time I tried and enjoyed some of the meat from the barbeque located at the beach lunch hut!

Melia Jardines del Rey: Ok Resort

Need to upgrade,make sure Beach towels are available. Snack Bar staff are rude. Too many mosquito in the room.Toilet not working. Didn’t see anyone cleaning the pool in the morning for 5 days. Beach bar are so small and limited.

Melia Jardines del Rey: Just ok

Service was slow at all restaurants, had to wait for cutlery and drinks. Especially the restaurant by the beach, the staff just chatting amongst themselves and we had to get our own cutlery, napkins and water. And if you asked the staff, they would take ten minutes before bringing anything. The pools in the lobby attracted mosquitoes so that was bad! Bring your own towels as we waited 3 days to finally get them! They should have them in the rooms when guests arrive. Very far walk to the bea [... read more]ch too.

Melia Las Americas: Beautiful- Exceeded expectations!

The hotel pool areas were beautiful and well maintained. Beach was immaculate. We had booked a suite in the Level section. It’s a must! Gorgeous, spacious and modern. Excellent beds and selection of pillows. Walk in rain shower. Level section also had two private air conditioned lounge areas with premium alcohol and snacks. El Limincillo restaurant is beautiful and beachside- a fabulous quiet place for breakfast and lunch with amazing capucinno. Beach and pool areas had service. Public toile [... read more]ts were well stocked and kept very clean. Excellent hotel and service!

Paradisus Princesa Del Mar: Beautiful

The resort was gorgeous and very clean, almost all the staff were personable and provided top notch service. The housekeeping staff were great but the hotel room was very musty due to the humidity and the AC, my only other issue was the food, not great however I understand the economic issues with that and I knew that prior to going. The excursions were the highlight, amazing experiences and fantastic tour guides. All in all a wonderful vacation

Paradisus Varadero: Be careful about which section you book

We were very disappointed with the accommodations in the older, unrenovated section. The stained tub, ratty shower curtain and lack of a proper shower head were a nuisance. But the fact that the air-conditioning did not work made our stay intolerable. After multiple complaints we were upgraded to the Family concierge section, which was a vast improvement. Lovely, clean, modern and working A/C!

Paradisus Princesa Del Mar: Nice resort but not 5 star

The A La Cartes were very good. Lots of variety from Japanese, Italian, Cuban, etc cuisine. The buffet was disappointing. Food displays were unappealing with limited choices. The omelette for breakfast was the highlight here. The room was musty and air conditioning was not working well. Did not get fresh towels and new drinks every day. Bed linen was not fresh. Most staff were friendly. The pool and beach areas were very nice. Gardens were well maintained.

Melia Las Antillas: Paradise Perfect

Everything is just perfect. The facilities the food and particularly the great staff. The fact that it is between both Varadero and Havana is great. One of the best beaches in Varadero the flight by Sunwing was trouble free and on time.

Melia Cayo Santa Maria: Resort is beautiful

This hotel had beautiful grounds, pools very nice, clean and spacious, everything close by, beautifully gardened paths and walk ways, main dining buffet clean and spacious, speciality restaurants nice- however most of the time book and also on the select menu a lot of items not available, food was okay but if you have any type of food restrictions very hard to get something to eat. Staff very friendly and helpful (always pleasant and smiling) wonderful people :) we had an awesome stay here but t [... read more]he biggest let down was the Hotel room its self, it was in much need of repairs (bathroom door broken, toilet leaked over floor, shower head broken, walls were full of stains really needed to be painted and the bedclothes and towels full of stains and did not feel clean and fresh at all. unfortunately the bedrooms felt dirty :( If I were to recommend this Hotel (because it does have some very great qualities) I would have to be honest and warn that person about the bedrooms. I have to rate this at a 3 only because of the bedrooms! :(

Melia Santiago: Very good hotel

For a center town hotel, it is amazingly accessible to many of the museums and attraction places in Santiago de Cuba, If you like to walk. The staffs are very helpful and professional. The room was clean and bed comfortable. The breakfast was very good with a variety of meal for every taste. The only thing, the coffee was not strong enough for those of us who like strong coffee. However when request espresso was promptly serve.

Melia Las Antillas: Great place!

Hotel services are very good and hommy. Overall, it was worth every penny. I must say Hotel staff are amazing! We had such great time there. Well , a ceiling light was dead in our room, but it doesn’t bother us. Most of time, we didn’t even in the room. We spent most of our time in The beach and other activities. Oh the toilet in our room had a bit trouble when flush, other than that everything is great!

Sol Varadero Beach: Beautiful Hotel, Awful Service

We stayed at this hotel for one week (first time in Cuba), and we found the resort lovely. It's right by the beach which was a bonus. It's beautiful and well maintained and also very safe. However, the service we received was terrible. We decided to eat at the snack bar most of the time because we didn't care for the buffet (no flavour, not appetizing), and we would have to wait approx. 20 mins just to get a hot dog. Half the time they didn't even have their full menu (hamburger, hot dog, ham &  [... read more]cheese or chicken sandwich). We tried tipping the staff to ensure we could get good service, but they didn't care. They couldn't care less about customer satisfaction nor did they care if you had to wait on them being lazy. Also, if you were to ask them to add an extra piece of cheese or ham on your sandwich (because it comes with only one piece of each) they would tell you no. I would rate this a 3 star experience just because of the location and maintenance of the resort.

Sol Cayo Coco: Amazing Service

It might be an older resort however the people who work there more than make up for it. Never had such friendly and helpful service. Special thanks to Elvis in the buffet. The beaches were fabulous and always a chair available. Food was good for Cuba and our room was always well supplied and clean. We definitely would go back.