El Dorado Casitas Royale: Nice resort

The resort is absolutely beautiful and clean. Staff are very nice and helpful. The rooms are very clean and we enjoyed staying there. The food quality is good except the Italian restaurants. The only problem is that the buffet is only for breakfast and during the day for lunch and diner if you don’t like some of the restaurants you won’t have so many choices. After trying the restaurants you get tired of the choices and it was good if there is a buffet as well for diner. We did not like the q [... read more]uality of food in Italian restaurants, there was two Asian restaurants and one Indian restaurant. If you stay

Valentin Imperial Riviera Maya: Amazing resort

The rooms are clean and spacious and have a stocked bar fridge and the service for the rooms was incredible including turn down service. There are concierge in every building to assist. The covered area of lobby and restaurants was great for shade or inclement weather. The large pool and smaller quiet pool provide options and the beach area is large clean and comfortable lounge chairs and large huts to provide shade. Great staff who work hard to provide everything you need.

El Dorado Seaside Suites: A Little tired

We travel 2 times yearly and have been plenty of times to the Mexico Mayan area and have stayed at alot of 4 and 5 star properties. We selected this property as AC had it on for a steal. This property in its time was great I'm sure. I would rate it a solid 3.5 stars. Room - comfortable and clean - bed was very comfortable and air worked great. Swim Out Balcony - water was very cold and the swim out goes in front of all rooms on that floor. Great place to spend time when it rained . Got very l [... read more]oud at 1:30am when our neighbors are either side of our room decided to party outside on their and our balcony. Security called and dealt with it in about 45minutes. Food - very confusing / al a carts closed on a scheduled dark night. didn't have a problem booking 2 for the 7 day stay. - Italian is very good. the buffet at dinner is subpar, and had a lot of shell fish and fish dishes. not much assortment. The lunch buffet at the outdoor grill was excellent Beach - No beach at all on the Suites side and couldn't walk from Suites to the Palms by beach as the nudest resort separates them with fencing. This is not the place to go if you enjoy walking the beach. Pool - not a lot of sun except on top of the restaurant on the landing - I had to clean the debris every morning though, as the rain would not drain due to the debris on the landing. All in all - good but not great. alot better 4 stars out there in the area better than this apparent 4.5 to 5 star. They could do with a major update and keep the place a little cleaner.

Riu Flamingos: great hotel

The Jalisco Riu is great in any subject. The reception people are fantastic to deal with. They always have a smile, remembered my name at all time, found a solution to store my bicycle so that i would not have to carry it on the second floor every day. The restaurant personnel was very pleasant every single day and the Italian restaurant employees were fantastic every single day.

Bahia Principe Explore Akumal: Great Experience!

Bahia Principe Luxury Akumal is a great resort! Stay at one, play at four and having visited the other three, it was clear we made the right choice. Deluxe rooms are the most updated and closer to the Adult only pool and daytime restaurant. Staff were fantastic and met our needs. Food was excellent, with 17 a la cartes. We enjoyed the 6 we booked...we used the app and you must book them the day you arrive, once you get your room # as fill fast. Cons: There isn't much A/C other than your roo [... read more]m, which was perfectly set. Some restaurants are outside so no A/C obviously and sports bar at neither hotel has A/C, which proved uncomfortable in the evening, when so humid! Exit visa - did not ask us to pay anything. Advised by our Air Transat Rep that they are removing that in a few weeks to best not to pay....fortunately we didn't do before we left.

Barcelo Maya Beach Resort: Disappointed with Barcelo Management

We stayed at the Barcelo Beach Resort in Riviera Maya. Unfortunately we were placed in a room that had a broken air conditioner and when we brought this up with management they told us that it would be fixed. They said that the hotel is fully booked and they cant move us over to another room unless we are willing to upgrade to a premium suite. It is very dissapointing that Barcelo was not able to solve our AC issue for the entire stay and we had a temperature of 28 C in our room which was unb [... read more]earable. If it wasnt for the ceiling fan we wouldn't be able to sleep. Vey disappointed with the Barcelo staff and management who were unable to provide a solution and instead wanted to make us spend more money on a room upgrade.

Blue Bay Grand Esmeralda: Resort

Room was good, food was good, swimming pool was good. Beach was full of sea weeds and it smells very bad. Can’t swim at the beach at all. We can’t even walk along the beach front because of the smell. Very disappointed!!

Catalonia Royal Tulum: Beautiful and relaxing!

The resort grounds were beautiful. I loved the garden pathways. The beach was great and loved the proximity from the beach to pool area. We enjoyed a quick back and forth between the two! Nightly entertainment was good, the glow party was a lot of fun, the DJ played great music. Good selection of restaurants although I found it challenging that supper time meals needed reservations, so it made it hard to just be in the moment and go for dinner when you felt ready. We were also not told on arriva [... read more]l that supper meals required reservations , we found out by accident. You can always order room service but selection is limited and food was not great. Food at restaurants was good, aesthetically most restaurants were a bit bland looking though. I liked this resort wasn’t overcrowded and there was a good age range of guests. This isn’t a “party resort” which is what we were looking for. They did not have a lot of on resort activities, such as free waters sports, which is a little disappointing. we also weren’t made aware of all the different activities that were available during the day. When we arrived, it was quite late and it was a bit disappointing not to be greeted with a drink, or some type of itinerary of events to have a sense of what was happening or how to access them. Overall, the pros far outweighed the cons and it was a comfy and relaxing resort. We’d go again.

Viva Maya by Wyndham: Excellent Resort

It is not too big so the staff are very friendly and easily remember you and your wants re drinks, etc. Easy access to the beach with sufficient lounges for everyone. The pool area is always lively. The ala carte restaurants are very good, with the Mediterranean getting my highest recommendation. The buffet always has something to offer even the pickiest of eaters. The rooms are well maintained.

Riu Santa Fe: the RIU Sante Fe was a good resort

The grounds were well kept and clean the staff were very friendly the buffet food was fairly good with daily variations this resort is mostly a party resort, not really meant for young families and the elderly

Bahia Principe Explore Akumal: Room for improvement

Hotel looks exactly like pictures. Is it a 5 stars hotel? More like a 3 stars. When we first arrived (hour drive from the cancun airport) they welcomed us with champagne glasses. We then told them we asked for a bigger room via email before we arrived, on the email they told us we were in the new renovated villas. But at the desk, they told us it's not available and we have villa 53 (old). We said please we have a daughter that has a breathing condition and we'd like for things to be clean and s [... read more]pacious. Then they said for the renovated villas it will be a charge of US$1,300 EXTRA. which is weird because they just said the room was not available. Anyway, we did not upgrade. Our room was small, first floor, everyone was passing by our balcony, so no privacy. It was also dirty, the walls in the bathroom was not clean (there were drops of things all over) and we got but by fire ants in the room. They sent the exterminator 3 days later though. We got approached by the privileged club and they told us they will treat us better if we sign up with them and that's how they treat people that book through an agency. They obviously told that to the wrong person because I right away said if they think we will come back after this hahaha. Food was okay, got food poisoning from the buffet, but a la carte restaurants were nice most of them. I would give 5 stars for the entertainment ans the kids club 100% those people are amazing and they were the ones that made our trip bearable! Props to all the kids club employee for loving what they're doing and creating the best memories for our kids : Josseline, Eduardo, Ingrid, rebeca, abigail and cuauhtemoc were amaziiiiinnggg

Ocean Coral and Turquesa: Very nice resort!

Aside from some checking in line up everything else was amazing! The system is bit messed up, we got the bands right away but we had to line up for activating the room key. Instead of 3 pm we end up getting the room at 4.30pm.

Grand Sunset Princess: Amazing resort!!!

This was our first time at this wonderful Grand Sunset Princess hotel. I liked absolutely everything. We were met and quickly taken from the airport to the resort. Very clean and comfortable room. Wonderful and tasty restaurants, good beach. Very polite and caring staff. Everywhere is clean and beautiful. There are many places where you can just relax and spend time. Interesting entertainment, especially the fire show on Sundays. Deer, exotic animals, iguanas and monkeys walk around the t [... read more]erritory. We highly recommend this resort.

Bahia Principe Explore Akumal: Amazing resort

I would definitely go back to this resort. The service was excellent from all staff members at the bahai principe luxury akumal. Food wow tones to choose from at the buffet. They need to put in some A/C in some of there restaurants,very warm well waiting for dinner. The rooms are very clean . The entertainment at night time was excellent. Mayan experience massage was excellent at the spa. There is always something to do at the resorts.

Royal Hideaway Playacar: Quiet resort

Smaller resort - all villas with separate concierge. Food was excellent and the bars carried all top brands - any cocktail was possible. Beautiful theatre which was never even half full; only 3 nights of entertainment Distance to resort was over an hour from airport.

Bahia Principe Explore Akumal: Amazing Resort

Clean, greAT FOOD, AWESOME STAFF, EVERYTHING YOU NEED FOR A GREAT VACATION. Beaches were good, not spectacular. pools were clean and numerous Clean, greAT FOOD, AWESOME STAFF, EVERYTHING YOU NEED FOR A GREAT VACATION. Beaches were good, not spectacular. pools were clean and numerous Clean, greAT FOOD, AWESOME STAFF, EVERYTHING YOU NEED FOR A GREAT VACATION. Beaches were good, not spectacular. pools were clean and numerous

Ocean Riviera Paradise: Beautiful Hotel

The way the resort is set up is perfect. I loved the coffee shop & ice cream parlour, beautiful lobby bar. So many different areas and restaurants. Spotless, modern & safe. We had an awesome swim up room. Also spotted some adorable monkeys in a garden area. The only downside currently is the beach, (lack of-at the moment) but every thing else made up for it!! Looking forward to going back soon. I highly recommend.

Secrets Maroma Beach Riviera Cancun: Good First Time at Adults Only

The hotel was nice, rooms were well decorated. Did not like the sales pitch upon arrival AT ALL, the mismatched scents in the bath (differing products) and getting food poisoning on last day from steakhouse. The grounds were beautiful. Staff were very friendly. Very confusing as this is supposed to be no-tip but most guests seemed to be tipping for better service. Last day there no turn down service or mini bar restock which was dissapointing. Love the Mexican restaurant. The asian hibachi grill [... read more] dining room temperature was too hot to enjoy. Beaches and pools were nice, mixed drinks too sugary. Buffet food was great.

Riu Vallarta: riu valarta review

absolutely loved this Art Deco hotel- and hope to stay here again. I just hope they are not changing the decor to Scandinavian- as it is uncomfortable furniture unless you are 7 feet tall. I am so glad they don't have the music blaring loudly at night. the food was lovely and lots of choice, rooms were nice- and we had a wonderful ocean view. A bit slow to give us water in our room. it would be nice if there were regular chairs to sit around the pool areas. we had knee operations and very ha [... read more]rd to bend down and get out of lounge chairs.We are frequent users of Rio hotels and will continue to use them

Ocean Riviera Paradise: Amazing Resort even without a Beach

I was really impressed with the resort. The rooms, lobby and grounds were clean. The service was on point. There were so many options of restaurants and anyone going there I recommend Route 66, Mike’s Cafe. Even though the beach was closed and it seems permanently the pools and activities at the pools made up for it. You will not be bored. Plenty of Food and drinks to choose from. Definitely recommend.