Memories Flamenco Beach Resort: Bad experience.

When we arrived to the hotel we were told that we got nice room. What we saw in this room was shocking and disgusting. The room was horrible. There was mould on the ceiling and walls. The floor was dirty and sticky. The bathroom condition was also unacceptable. There was mould on the shower curtain, dirty bath, and dirty tabs. The smell of the mold in the room was unendurable! After our complaining they transfer us to another room. It was much better but a lot of things didn`t work. The toile [... read more]t wouldn`t flush and my husband had to fix it, the plug in the bathroom beside the mirror was broken and I couldn`t use my hairdryer. We report it few times but it never got fixed. The cleanliness of this hotel is very, very poor. No drinks and water in the fridge. Got it just 2 times after complaining. Most of the waiters in the buffet is slow and sad, you have to wait for everything. Average food. We only liked the food and service in the snack bar. The beach is amazing!

Melia Jardines del Rey: Beautiful but Boring resort

The hotel resort has a big lobby, beautiful beach and huge pools and most specially friendly and attentive staff however, we find it boring because it is lacking in entertainment and fun : Daily scheduled activities not followed. No pingpong table, no pool table, no pool basketball, no waterpolo net, does not lend the volleyball to guests any other time except 4 to 5 pm. Game at the pools is only at 4 pm for approx 15 min. Evening entertainment is very short. Worst of all are tons of mosquito [... read more]s and bugs/mites. Melia Jardines del Rey is a beautiful resort but it is not for us who wants action, fun and enjoyment.

Hotel Camino del Mar: Beautiful Resort

Grounds: Very well kept. Public Areas: Very clean and neat. Ample seating at lobby, and ample lounge chairs at the beach. Rooms: Spacious and clean, bed is comfortable. Dining: Variety of food, something for everyone. By Cuban standard, food is very good. Staff is very courteous, friendly and helpful, service with a smile all the time. Fishing on the pier was excellent. Caught a lot of moharas and a snapper, with calandraca (worms), provided by local Cubans. We had a wonderful vacation. J [... read more]une 14-21, 2019

Sol Cayo Coco: Paradise

Nice place to rest Beautiful beach, good services. Definitely go again. Recommend to family's with children. Food have good quality but not a lot variety. Fruit was very good. Do not forget to bring after bite cream.

Hotel Camino del Mar: Nice resort close to fishing pierced

Melina Cayo Guillermo is a nice quiet resort with a beautiful beach and amenities. As this is Cuba the food is basically the same every day but one can usually pick out something to eat. Very nice property but the units and buildings can certainly use some updating, however this may be a constraint of being in Cuba. The public area bathrooms are well kept.

Tryp Cayo Coco: Wonderful stay as usual!!

Stayed June 14-21. Always a great time at the Tryp!! Fantastic weather, beautiful view and great food. The staff is why we come back time and time again. From the moment we arrive to the moment we leave, they always ensure we are treated with great care. Just to name a few great bartenders; Julio Caesar x 2, Guillermo x 2, Michael, Uberlandis, and Eduardo. Also some other notable staff in managment; Ladys, Gelly, William, and Arelys. Thank you for truly making our vacation a relaxing holiday!!

Memories Caribe Beach Resort: Nice resort

My boyfriend and I went for one week and really enjoyed this resort. The only think that we didn’t like was the food, there were very little options and both of us are vegetarians/vegan so it was really hard to find things to eat. The staff was super friendly and went out of their way to help us out. The room was decent, it was clean and big, however, there were no doors at all for the washroom so there was very little privacy. The beach and pool were stunning and the water was the clearest Iâ [... read more]€™ve ever seen. Entertainment was also really great, the staff organizing the games made us had a good time and the shows at night were amazing. We went to the gym almost everyday and although the cable machine was really outdated it was a decent gym for a one week stay. The resort itself is so large and beautiful there is so much to see, apart from the food we would definitely recommend this resort. Also the security guard Manuel was so nice and helped us out. Also Ely part of the entertainment staff ensured we had a great time!

Hotel Playa Coco: very dissatisfied

NEVER ENOUGH TOILET PAPER ,,TOILET DOESNT WORK WELL ,,ALL GROUNDS TOILETS WERE DIRTY AND NO PAPER ,,,,THE FOOD WAS HORRIBLE ,,,EVERY DAY SAME FOODS ,,,LEFTOVER FROM THE DAY BEFORE EXCEPT THE FRUITS,,,,WE ALL LOST WEIGHT I LOST 10 LBS ,,DIDNT EAT FOR THE LAST 2 DAYS ,,,,MY DAUGHTER ALSO LOST WEIGHT ,,LOBBY AND BARS WERE CLEAN ,,,FOOD ON BEACH WASNT GOOD EITHER ,,SAME STUFF A LOT OF PASTA ,,NO SALAD DRESSINGS ,,BREAD WAS HARD AS A ROCK MOST DAYS ,,JAPAN RESTAURANT WAS GOOD ,,,,ITALIAN PLACE WAS NO [... read more]T TOO BAD ,,,COFFEEPOTS IN ROOM DIDNT WORK ,,OVERALL STAFF EXCELLENT ,,,BEACH EXCELLENT ,,POOL EXCELLENT EXCEPT 6 PEOPLE GOT EAR INFECTIONS ,,HAD TO RUSH GRANDAUGHTER TO THE 2 HOUR AWAY HOSPITAL FOR HER EARS ,,COST US A LOT OF SPENDING CASH AND TIP MONEY ,,,VERY DISAPPOINTED,,WE WERE THERE 2 YEARS AGO AND IT WAS GOOD ,,HAS FALLEN IN DIS REPAIR A LOT ,,SORRY 5 OF US ALL FELT THE SAME FOR THE MONEY IT COST US ALL

Hotel Playa Coco: Playa Coo

The service for our rooms were not the greatest we had to ask for stuff which we never revive until the next day and repeatedly had to ask for the same thing over and over again. my niece got sick from whatever they put in the pool which cost a lot of dr bills and we cold not afford it other then that the people that service us were great

Hotel Playa Paraiso: Resort was good

Good and clean, lacking ventilators in the washrooms ,therefore has a lots of molds. We ask for another room and got less moldy. People are great especially Yamina ,waitress in the lobby. Excellent with a children she is and have a million dollars smile,makes you welcome.Wish gift shop has a more chooses to buy ,like candys,chocolates, clothes...Food was tasty ,less options but tasty. I would say that this hotel is 3 and a half star hotel.

Melia Costa Rey: Very impressed !!!

We really enjoyed our trip. First of all, it was great to be the first ones off the bus when leaving from the airport (15 minutres). We had an oceanfront room with a great view. We usually upgrade to the adult side of resorts but did not feel we needed to here. This is not a huge resort so everything is like two minutes away. Very nice pools although we mainly stayed at the beach. There is a side of the beach with activities and a more quiet side. We really enjoyed the resort and Cayo Coc [... read more]o. Would we return? Yes!!!

Tryp Cayo Coco: Loved it. Felt like home

I had an amazing time. The atmosphere at this resort is unmatched. You can see they are working as hard as possible to upgrade and improve quality after being devastated by hurricane Irma.Will be back

Grand Muthu Cayo Guillermo: Incredible Trip

I had 7 amazing days here last week and everything was perfect. I have a lot of friends working in the resort but nonetheless, it was perfect. My rooms were spectacular and clean everyday with fresh towels and bedding. The buffet had a wide variety of choices for it being slow season. The grounds were immaculate. You don’t see garbage or dishes anywhere. The service at all the bars was quick and good. The sports bar was fun and turned into a nightclub at night which was great too! I will defin [... read more]itely be back in November.

Melia Costa Rey: Fantastic Vacation!

The Pullman Cayo Coco resort is simply stunning. The lobby and grounds are very modern and classy, the rooms are clean and well kept. The pools are great for both adults and children. The beach is breathtaking. Crystal clear blue water and white sand. The staff are very friendly and helpful, special thank you to Omelio at the pool bar for always being happy and making sure everyone was always taken care of. For Cuba the food was good! Lots of selection and many different places to eat. Their Jap [... read more]anese a la carte was very fun and delicious! My family had a great time and would definitely go back, highly recommend this resort if visiting Cayo Coco.

Hotel Playa Coco: Beautiful Resort

Hotel and lobby was nicely kept and welcoming to everyone. Staff was super friendly and helpful. Resort was amazing, nice views, pretty flowers and decor, many available food options. Beach was stunning and clean with water activities to do. Had an amazing time!

Melia Costa Rey: Nice resort , but ....

First thing it comes to my mind is TERRIBLE service. No matter if it was a bartender, housekeeper, cook, waitress or chef ... all of them seemed very unhappy and very miserable. I’ve been to Cayo Santa Maria 4 times and this time I wanted to experience a new place (Cayo Coco) . In Cayo Santa Maria service was just incredible amazing . So I was really disappointed here in Pullman hotel. Food was gross. Whatever people didn’t eat for lunch, we got the same thing for dinner but a bit modified [... read more]. I have to admit - desserts were really tasty. Resort pretty clean and taken care of . Pools nice and clean. Rooms very nice . Only problem I had when I checked in, I got a room with one king size bed and sofa ... everything would be great , but I payed for 3 adults( no couple though) . Beach LOOKS nice but make sure you take water shoes with you! Many broken sea shells ! I would not recommend this hotel because of the horrible service and terrible food .

Gran Muthu Imperial: White sands

In an economy on the fringe this resort has it all ! Fairly new and has all the modern every day items we are accustomed to. Maid service was very good, clean sheets towels etc. In order of importance.... There was NO seaweed like in Mexico, Dominican etc. White beach with clear waters going in 200-300 yards to 4-5 feet deep... Because of this the water temperature is in the 90s. It's a natural beach some stones on the sea floor. Takes a few tries to find the sand entry;or take your bea [... read more]ch shoes. There were plenty of palapas on the beach. Water quality; Possibly reverse osmosis, they claim you can brush your teeth with it. No one got sick from ice cubes and water or drinks like pop came from bottles. Soup in the Ala-carte was delicious. Food ...buffet is very limited at lunch.. No variety either ;this includes breakfast.At night improves! Ala-carte (which you get 2 of automatically) is very good! In contrast the 24hr snack bar with a menu by the pool served up a traditional burger that was far superior to our local Mc Burgers. CUC as a currency is considered the only means of tipping buying tickets etc... Available before you go at "KANTOR" in the Hamilton Starsky's for example. There is NO LONGER an exit fee... It's in the package.

Gran Muthu Imperial: The perfect couples resort!

Our first time in Cuba and we couldn't of asked for a better vacation! We stayed a week and had our wedding at the Gran Muthu Imperial, we couldn't have chosen a better place! They treated us like royalty making our wedding and honeymoon very special and romantic. The employees were so sweet they would do anything to make you happy. The pools were super clean and never crowded. The rooms were spotless and bathrooms we're all consistently super clean. The beach was gorgeous you didn't even need w [... read more]ater shoes, a little bit of seaweed but there's lots of clear space to swim. The walk from building 9 to the beach and buffet was a little long, but well worth it. The a la cartes were amazingly delicious I wish we could've made reservations there every night they were seriously amazing. The buffet didn't have much selection but if you found something you liked it was delicious. The buffet for lunch was okay but not for dinner because we couldn't sit there for dinner or the mosquitos would've ate us alive... We ended up eating at the snack bar a lot of the time, it was more consistent and convenient for us. We definetely didn't go hungry, we really enjoyed the snack bar. They had entertainment every night in the lobby but we ended up going to the sports bar after dinner to play pool or foosball which was lots of fun and the bartenders were good to us. I wouldnt recommend to go to Cuba in May or June because it was unbearably hot and the sun burnt us pretty good regardless of the SPF and how many times we reapplied, hats were a must! We did an excursion to a farm in Moron, went on a horseback ride, went into the city, checked out the market and it was really interesting we loved it. Cuba is a beautiful place and the people are really respectful and appreciative of us tourists. We will definitely be visiting Cuba again!

Grand Muthu Cayo Guillermo: What a great hotel and amazing beach!

I took my first “moms trip” and it was great! A friend and I stayed at the Grand Muthu Cayo Guillermo which has only been open for a little over a year. We went in June which is considered low season and it wasn’t busy at all, it was peaceful just like we wanted. The grounds are meticulously kept, the beach is amazing and the ocean is crystal clear! We were unexpectedly given what I’d say is the best room with an ocean view, it was breathtaking! We would leave our maid a few things every [... read more] day that we brought with us from the dollar store as a thank you and she was so appreciative that she even wrote us a thank you letter on out last day. The people who work there never expect a tip, a smile goes a long way. The food was good, the buffet had many options available wether it was made right in front of you how you wanted it or pre-made, it all had flavour and I was very impressed for it being Cuba. If I ever get the chance to go back I definitely would!

Gran Muthu Imperial: Relaxing Place

Great new resort with excellent staff and facilities. Some problems working out the kinks and the food but I’m sure it’ll be fixed soon. Great place for a very quiet holiday with not much else to do but enjoy the pool, beach and sun.