Iberostar Waves Punta Cana: 1st time

The hotel was amazing. When we first booked in it was a long wait and when we finally registered we did not receive a lot of info so we had to go back twice to get all the instructions, but the staff was ok once we got it straightened around. The rooms themselves were clean, spacious and cool as soon as we entered. The food was plentiful, well displayed and delish. The ocean was a bit disappointing as it was rougher than I expected and the seaweed was overwhelming. The pool was fantastic and w [... read more]e enjoyed the whole week lazing about dreaming.

Iberostar Origin Playa Alameda: Overall good experience

Overall good , grounds beautiful , Beach wonderful. Food ok for Cuba . Rooms clean , little outdated , BUT bathrooms are brand new , great showers! Place clean , stuff friendly,and evening entertainment very good .

Iberostar Origin Playa Alameda: Fantastic Resort

We had an amazing trip. We were in building 17, a perfect location to both the pool and beach. The service and entertainment was excellent. Shouts out to Charli, Peke and Jaqueline. We will definately be returning to this resort. Great beach, great food, service and entertainment

Iberostar Origin Playa Pilar: Amazing beach

Beach was beautiful; white sand, clear water and lots of tropical fish to view when snorkeling. The staff was very friendly and fun. The rooms were good; comfortable bed and thick walls (quiet). The food sucked though. The only decent food was at the Japanese restaurant.

Iberostar Waves Rose Hall Beach: Had a really good time

Rooms were nice, cleaning staff very friendly, food very good. Entertainment good, especially the pool and beach crew. Angel and Chocolate had us laughing the whole week, and the bar staff kept our cups full. Overall a really nice experience.

Iberostar Origin Playa Alameda: A few hiccups but a good time

This was my 4 th time to Cuba , recently 8 of us stayed at this hotel july6-13,2018. When we arrived we were able to have one room ready since rooms are not available until 4 pm . By 2 pm the second room was available and the bell boy was very helpful moving us into our rooms. The rooms were clean and the maid service was awesome ( we tipped very well and left gifts daily) . My room had the air conditioner that was mounted to the wall ( long rectangle vent) leak out water which was hard to see o [... read more]n the white tile floor and yep my friend slipped on it and fractured her arm 4 days into the trip!! The Maintence guy came and fixed it but the damage was done already. The main problem with this hotel was that we had NO hot water for 5 days!!!! Try taking showers in cold water , not fun lol the entire hotel was affected. The problem was the entire tanks needed to be replaced through out the hotel. So it took time to order parts and install we get it and understand things happen out of our control...its Cuba ! The grounds were well maintained and since this is a smaller resort things were easy to access too. The beach is absoutley beautiful but, entering the water there is rocks here and there for the first 30 feet . I found if u enter the water further down the beach u get no rocks . I had cut my foot open and was close to getting stitches. So overall we had a couple hiccups but the hotel was quick to fix anything and were awesome staff. Sometimes situations occur and its out of our control but I bet you now they have one awesome hot water system put in. The trip was good dispite a fractured arm, cut foot and cold showers . Some Off he items we bright for gifts were nail polish, make - up, hair accessories , crayons, toothpaste and toothbrushes, hats, and what they all wanted was our bubba mugs . The staff loved the water bottles so next time I will bring more. One thing that people travelling here should bring is bug spray . the mosquitos can bite and they honestly itch for days and swell , so pack the bug spray , after bite and Benadryl they loved me , but didn't touch anyone else in our group. Let's talk about food. Cuba is not known to have great tasting food so I recommend pack your ketchup and spices . This resort has hot dogs, pizza, pasta , chicken hamburgers ( which were gross) daily . We found the food to be very repitive . The la cartel restaurants were good . They have one restaurant that they use for la carte dinners and rotate the restaurant nightly ie) Monday Cubain, Tuesday Italian etc.. We had fun and made the best out every situation and enjoyed our stay even with broken bones!

Iberostar Origin Daiquiri: Great, small resort

Small resort. 40 min bus ride from airport. Travelled with a 1 and 4yo. Had crib, and pullout couch made up in ground floor, quiet room, as requested. Grounds are clean and well groomed. Buffet was fantastic. This is my fourth time in Cuba and by far the food here was the best. Fresh fish and prawns every day. The fresh fruit was delicious. Mangoes were very tasty. Morning fresh juice was great. Some variations at the buffet everyday. Pool was ok; we preferred the beach. Many covered chairs  [... read more]to choose from. Drink service on beach too. Entertainment was good, we enjoyed the music at the lobby bar. Tip well! Cubans still only make 20CUC a month. Your tips will be very appreciated.

Iberostar Waves Rose Hall Beach: Good resort.

Overall the resort was good. Clean and staff was very courteous. Rooms were ok. First time I see life guards on duty, that was nice to see. Entertainment was very good. Very energetic and fun. Food was fantastic. We were there with a wedding party. Lot's of fun. Only real issue was the fact that we had a couple of people had allergies (silliac) to certain foods and for the first couple of days it seemed like it was a bother to the staff. They didn't know how to handle it. Always needed to  [... read more]chef to come out and ensure what food was ok when some simple signs would have sufficed.

Iberostar Waves Rose Hall Beach: Loved It !!!

Staff were amazing - very polite and helpful. Food was excellent - lots of variety (except for my roomate - she is gluten free) this resort and other would need to have a gluten free section Rooms were cleaned and if we needed anything like extra blanket/water - it was provided in a timely manner Close to the airport. - nice feature as well

Iberostar Waves Rose Hall Beach: Mediocre resort

Iberostar Rose Hall Beach Resort - Although I advised them ahead of time of my serious gluten allergy it was really hit and miss. Most of the time the servers had no idea what gluten was. Some chefs were great and accommodated and others weren't interested. Are patio had a nice view but it was a solid stucco wall versus posts/railings which means there was no air circulation and we couldn't sit on it. When we asked to be moved to a room with a patio with posts they advised it was an upgrade  [... read more]and it would cost $40 per night yet others in our party got a room with a patio with posts and there was no extra charge. Rooms were very cold and we couldn't adjust the temperature.

Iberostar Selection Ensenachos: Iberostar Ensenachos

Pros: amazing beach and large rooms Cons: rooms in need of an update, everyone got travellers diarrhea, items stolen from our rooms and subpar service In short, it is not worth the money. I have been to this resort before and the quality has declined. It was very disappointing.

Iberostar Waves Rose Hall Beach: Amazing Time

Everything about the trip was amazing , the food, the beach, the people, the staff. only issues was the rooms kept shutting off and heating up on us and then at 2 in the am the power would kick on and tv would start up and some of the lights too.

Iberostar Origin Bella Vista Varadero: WONDERFUL VACATION GREAT STAFF

Hola Reviewers My wife and I traveled to Iberostar Bella Vista with WestJet Vacations from July 7th to July 12th from Moncton via Toronto with out a hitch. Thanks WestJet. We booked our Elite Oceanview Room through Trip Central using Air Miles. We sent our certificates to Trip Central on June 9th, they were received June 12th. As of today July 15th we have still have not received our refund check. The air miles site says we should receive our refund within 1 week from Trip Central. They say i [... read more]t takes time, Air Miles should review this so customers don't feel something is wrong. Trip Central did tell me yesterday the check is in the mail. When we arrived at the resort we were greeted by the smiling Lazard who took us for our private check In, then waited for us and took us directly to our room. Great job-best check in ever. Thanks to Yoanna Garcia and Lianet Abrew for our bookings. Our room 20920 on the 9th floor was very nice. Roomy, nice bathroom and a great view of the resort and ocean. During our stay Annenys kept our room spotless and always left us apiece of Towel art on the bed each day. She would always greet us if we saw her in the hall with a "good morning" and a smile. Very nice hard working gal. The resort is only 1year plus a few months old. Very nice, modern and has the best views ever. It is 11 stories tall, towering over the rest of the resorts. You can see forever from the roof top bar patio. Resturants---We used the Miramar rooftop resturant every morning. Great spot--best breakfast in all our travels, they only cook as ordered and to order. We ate here 2 nights for dinner also, if you go have the fish and chips for a starter, it is the best I have had, note if you don't like tatar sauce ask them to leave it off. Thanks to Yusnery, Hany, Juan M., Darten, Yailzn, Lisandra, Dairis, Laura, Adrian and Andyaw from the Panoramico resturant and bar for the wonderful talks and laughs. We did also eat at the Japanese, Cuban and Italian resturants. They were also good. We didn't eat at the buffet or the snack bar. Entertainment was great, it was in the lobby during our stay, the July 11 circus show was the best. Possibly the best show in all our travels. Good job by this group. There was a beach party one night which was worth attending, had some laughs. Bars---Lobby bar was very busy, thanks to Anelys, Jimaqua, Pedio and Andres they worked very hard and kept the guests in drinks and always were happy to serve. The beach bar was great also- extra thenks to Alex and Juan for service on the beach. Great job. Special mention to Alex, he litterly ran to serve his customers. Nice guy, always happy. THE BEACH-- The real reason for traveling was great. You could walk and see for miles. The sand was usual for Varadero. Shade was plentyful, you do need to reseve early though. The Sun Staff were great also. They greated everyone with smiles and high fives and were always trying to get some of us lazy people up for the events. Pools--- we didn't use the pools but there seemed to be lots going on and lots to do. They also had a great kids area. We noticed the children having fun and seemed to be very busy. They had 1 gal who worked with the kids all day and into the evening. They seemed to Love her, sorry no name. We met some wonderful guests from all around the world. If you talk to them they will talk too and the conversations can be very interesting. We are sorry we couldn't name everyone that we met and served us, all the Staff deserve to be noticed, hard working happy people. This is why we Love Cuba In a nut shell Iberostar Belle Vista was a great choice for us, the upgrade to Elite was well wortht the extra. Would we return--YES Would we recommend it-YES Did we enjoy our stay-YES Thanks so much to all the Staff for making our quick Cuba Trip 2018 a wonderful vacation.

Iberostar Selection Ensenachos: Disappointing - Don't Waste Your Money

Pros - white sand beach - most of it - speciality restaurants were okay - limited friendly workers even with generous tips - nice weather - big rooms - nice shower - walk in closet Cons - part of the beach had rocks and rocks in the water - water sports were not on the main part of the beach - rocks separated - rooms needed renovating - food at the buffet was terrible - no air conditioning so we had food poisoning all week, temperature in buffet lead to food spoiling - very poor f [... read more]ood handling practices - e.g. beach grill - cross contaminating food - cooked with raw food, temperature of food at buffet - Guest services people were rude and not helpful - if you don't speak Spanish, don't go to this resort, some workers were rude to English speaking people - limited shuttle service, resort too big - getting clean towels were an issue - the night shows were horrible and inappropriate content for children to be watching (sexual content) - bring toilet paper, there was never enough - don't put your things on a main floor room because we had items stolen off our balancy - translation of Italian menu into English were comical - 1 hour and 45 minute drive to the hotel - over 2 hours after having to make 3 stops because the bus didn't have a washroom - I would not recommend going to this resort and it did not live up to the Iberostar name

Iberostar Origin Playa Pilar: Fantastic Trip

Awesome trip with the family. Had a beautiful seaview room with a fantastic view! Food was good and pool was clean & comfortable beds. Couldn’t ask for more. What really sets this resort aside was the people who work there! They are such hard working sweet people who will help you with whatever you need. We will definitely be there again!!❤️❤️

Iberostar Waves Dominicana: Resort not what I expected

Stayed at the iberostar Dominicana for 2 weeks. Grounds and hotel was very clean. However I would not have given it more than a 3star. Rooms very outdated. The food was very repetitive we ate the same things for breakfast lunch and supper everyday big disappointment. Lastly things went missing from our room.

Iberostar Origin Laguna Azul: Great Quick Getaway!

The hotel was terrific. It was on a beautiful beach and it was not too large so very easy to get around. The grounds and beach were very clean. Check in was a breeze. Make your dinner reservations as soon as you arrive, limited seating and double check your reservation ticket - we had a mix-up and they could not seat us one night in the a la carte. The buffet is large, but they did not put out labels of what the dishes were, so some "unknown" items were not touched. I would not rate the qual [... read more]ity of the food extremely high. Rooms were comfortable but dated. The bathrooms need a serious refresh. Very friendly and helpful staff and fun shows nightly. Snack bar was 24 hours but very limited offerings. The beach is the draw.

Iberostar Selection Ensenachos: Great Hotel - the Best Beach and Ocean!

We stayed in hotel in a week of Jul 2nd. Weather was great! Hotel is clean, there are two beaches. Both are great, but I liked Ensenachos more, just because water is unbelievable clear - something I have never seen anywhere else! You will also find a lots of wildlife/ocean-life: butterflies, crabs, jellyfish, zebra fish, few types of school of fish (you do not need your googles at all - they just swim around you), starfish, iguana... simply put: beautiful! Some ppl say they saw snake(s),  [... read more]but I have not! There are kids playground and kids pool - and there is also adults pool adjusent to kids pool, witch is great, you can actually see your kid playing even though you are at the adults pool. Very well planned! Service at the pool is fantastic. They walk all they and offer drinks. Hotel room is big, balcony was large as well. We did not have hot water one evening. I called in next day, and they have fix it. Food is tasty, there is not great many choices if you compare to e.g. Dominican or Mexico, but there is enough and most importantly, it tastes good. I would highly recommend to make reservations at Mediterranean restaurant - it is on a beach with ocean view. Arrive earlier so you can see sunset (something I did not realised, so I book for 8.30pm and missed it!). Internet is in lobby only, 1 pesos for 1 hour. The only think they I would recommend for improvement was service. Reception and pool service was good. But buffet could be better. Some servants were ok, but some not so much... Overall, great value for the money!

Iberostar Origin Bella Vista Varadero: PARADISE

The entire resort was breath taking from the views, to the rooms, the pools and the beach! The nightly entertainment was incredible and food was good! We are already discussing going back! The service was excellent and for the most part, everyone spoke good English!

Iberostar Waves Costa Dorada: FANTASTIC RESORT

We had a fantastic trip to the Dominican Republic. Iberostar Costa Dorada is a spectacular resort. The service was excellent, the staff was very friendly and always willing to accommodate. There was great entertainment and fun for the kids each night. The only recommendations I would make is for them to clean up the seaweed on the beach. Other than that, my overall experience was great and I would recommend you stay at this resort!