Hotel Mojito: Iberostar Mojito Cayo Coco Cuba

we were there in January 2018...right after the devastating hurricane every day, the workers were replanting gardens, clearing debris, and refurbishing rooms compared to other hotels on the beach, the work that had already been completed was mind boggling the restaurants hadn`t all been rebuilt, nor the cigar lounge the staff was great, as Cubans are the food was good and varied the pools (2) were refreshing the entertainment was good there was always someone performing in the lobby ever [... read more]y night

Iberostar Waves Dominicana: Pass on this one

This was my second visit to Iberostar Dominicana. It was for friend's a destination wedding. Unfortunately it was not a great experience at all. When we landed we were greeted by friendly staff who checked us in. They said that since this was our second visit to the resort they upgraded us to the Jr. suites. Thinking this was a nice gesture we accepted and unfortunately things went downhill from there. When we arrived at the room it was very outdated and the floors and bathroom was dirty [... read more]. We went back to the front desk asking for a standard room fearing all of the Jr. suites would be the same. Of course none were available which explains why were upgraded. They said that we would have to wait until the following day at 3pm to change our room. We agreed however did ask for a room with a stand-up shower. The next day at 3pm we go to the front desk and they gave us the new keys. We walk back to the room and it was filthy, they hadn't finished cleaning the room after the last guest checked out and also it didn't have a stand-up shower. We walk back to the front desk and after a long discussion get to speak to the manager who tells us a new room will be available after 5pm. Go back at 5pm and finally after the third try get the room that we requested. Food is largely catered to their main demographic of guests which is European. It was quite bland and boring, since there are minimal changes to the menu throughout the week. Since staff are clearly biased to favor their main customer base, expect longer wait times and poor service even if you tip in comparison to their core demographic. They also appeared to be severely understaffed most notably in their transport team (cart service) since we were there for a wedding we relied heavily on the carts to move around from resort to resort however wait times exceeded 30 minutes at times. This was ridiculous considering the wedding party was under time constraints. It also resulted in a horrible incident where one of the wedding guests needed to get back to their room to take their medication however due to the wait time ended up having to go to the hospital because their situation had progressed to a dangerous state. Overall would not be going back to any Iberostar resorts and probably won't be traveling to the Dominican again.

Iberostar Selection Ensenachos: Amazing Beach

Check in was the worst we had ever experienced, as we had to stand in a line for one hour to receive our check in envelope. The food was typical for Cuba, not great, long buffet lineups. The Al a Carte meals nothing special, and again very long wait times and uncomfortable seating. Absolutely no lobby entertainment except one night they offered a bingo game. This resort defiantly catered more to children than adults. The best part of this vacation was the beautiful secluded beach.

Iberostar Waves Dominicana: Friendly staff

The resort is beautiful, well kept gardens, absolutely beautiful grounds. The rooms are spacious and comfortable while the food at the resort was pretty good, myself and my family only eats seafood but they were a lot of meat options for people who are meat eaters. The people who work there are amazing so friendly they totally makes this resort 5 star.

Hotel Mojito: Good resort

We had a nice time in this hotel, it has a wonderful beach, the room are cleaned every day very well, service is good, they reply fast to all inquiries, I would come back here again, highly recommend!

Iberostar Waves Costa Dorada: Great resort

The hotel is little old but very well maintained. The food is as good as in Canada. Every night they have different themes. The buffet serves steaks and lobsters. Staff is friendly. Lots of locals in June, they take over the bar and bud in front of you to get their order.

Iberostar Origin Daiquiri: Great Resort

I liked: - that it was not too big. Medium sized. - had a beautiful ocean view room. - the service was great....all the personnel were nice. - some people I heard had sand bugs in their beds...or bugs from trees. so that was not great...one changed rooms twice. so they can change it if you want. - I had a great room. I think it was new. - the beach stretch was lovely. quiet as I liked it and wanted it. - pilar beach 20 mins away was amazing!!!! have to go see it. best beach I [... read more] have been to. went twice. - the beach of the hotel had algae (after the oragan) so it was a bit yucky to swim in and I didn't. I swam close to the beach. there it was fine. it gets darker with algae if you want to go in. - nice lobby. - disco not great! - cave party outing was not Cuban music. It was disappointing! - food was great compared to cuba! I had mangoes, papayas every day and fresh fish. the buffet was really nice. lots of choices.

Iberostar Waves Paraiso Beach: very nice!

The grounds and rooms were all well kept and there was great service at the pools and speciality restaurants.The activity people were alot of fun.The buffets were not so good as they were always the same food and not very hot.Our favourite place was The Hard Rock where we had a great waiter.

Iberostar Selection Ensenachos: Best beach in the world!

Iberostar Ensenachos has a whole island for itself and it's incredible. White sand beach, calm waters, beautiful grounds... all that gives the resort a huge advantage. Don't let little imperfections in service and food bother you, just relax and enjoy the sun.

Hotel Mojito: Okay Resort

The hotel is okay and the beach is too far but very nice and didnt like the music playing on the beach all the time The staff was very friendly and the mosguitos or whatever small flies attacked all of us The food was okay nothing special and there is nothing to see on this island

Iberostar Selection Varadero: Amazing stay at Iberostar Varadero!

Hotel was very clean. Staff went above and beyond to ensure we were happy. The beach is absolutely gorgeous!!! Lots of chairs and umbrellas for shade both at the beach and the pool. Pool was a lot of fun too and great for kids. The whole hotel was really well set up for families. We want to go back to this resort!

Iberostar Waves Rose Hall Beach: Good Hotel

Hotel is very clean Staff very friendly and helpful we did not want for anything ! The weather was perfect only problem the food was tooooo spicey so i spent 3 days in my room with tummy ache !Everything was spiced so i ate nuggets fries and pizza during the rest of my stay !I recommend lay offf the hot spices not everyone can tolerate it !, I probably will not return in the future to this hotel !,,

Iberostar Selection Ensenachos: Great Location and Staff!

Staff in general very good throughout. The room was well cleaned. 'Maid' was friendly and left towel designs. Beautiful beaches and service under tiki huts for food and drinks. Wifi avail in lobby $1Cuc

Iberostar Selection Bavaro Suites: Great resort!

Felt safe, very clean! Food was good! One comment is about the night club, seemed as though they have an employee night. With being on a short trip, it did take away one of night entertainment. Staff were very friendly and definitely return!

Iberostar Waves Costa Dorada: A wonderful place

in a nut shell i did not really have any complaints about the resort altho it wass my first time going to a resort i felt as tho it wass an amazing experience as the staff were awesomely friendly and willing to help you when they could but also had there own personality to show they are real people not robots the bartenders were able to keep up with the demand when over whelmed with orders and the maids circled the buildings every day to restock your room then the activitys were amazing and staf [... read more]f were willing to join in on some of the games so that we were able to participate in them. now that i got that out of the way there is one thing that comes to mind if you do not have there app or check there activity bored you will miss out on a lot of the games and even then you have to have some form of watch or record of time as the pool and other activitys will help you lose track of time easily

Iberostar Waves Dominicana: Amazing.

What can I say about this place. Normally I write a novel however this time I won't. The food was plentiful, and beach was immaculate. Service was amazing too! We would go back and book again. Israel our guest service Rep hooked us up. We got champagne 2 times, we were celebrating my husband's 40th birthday. Room: we stayed in the spa junior suite the room was always super clean no issues at all with toilet or water pressure, ac worked fine fridge always stocked and fresh towels lots of tow [... read more]els! The drinks always full of alcohol, not cheap at all on the booze. They have your typical vodka cran, you can get mudslides, gin N tonic and more delicious! Some days the lounge chairs at the beach were sparce, but we always managed to get a spot.

Iberostar Selection Varadero: Great fun

We both enjoyed the hotel! There were lots of activities to keep my 13 year old busy. The beach was stunning and the food quite good, especially the 6-course tasting menu! The staff were extremely helpful and accommodating, especially since my son has food allergies. Everything was SEAMLESS!

Iberostar Waves Costa Dorada: 3rd visit and still as good

The grounds are wonderfully kept, the gardeners are to be highly praised they have their work cut out for them when some guests just don`t care where they throw there rubbish. Reception are very helpful. Food once again was very good, something for even the pickiest of people. Rooms though dated are spotlessly clean. The shuttle service is very good I rang down and they where there in a minute. All the staff where so friendly. I will most likely not return purely because it tak [... read more]es 2 planes to get there.

Iberostar Origin Daiquiri: Iberostar Daiquiri - run down resort

We are staying in this hotel about 10 years ago and it was very good, but now it's not the case... Resort is completely run out place: All the furniture in the lobby is dirty, ripped, "eaten" by fungus. The smell around bar is not not bearable, the glaces are dirty, as well as the counter. The dishes in the buffet are dirty, with pieces of food. We were forced to leave to another resort closed by "Memories Flamenco".

Iberostar Selection Paraiso Maya Suites: Amazing resort

Exemplary! Very impressed with everything and everyone. This place was very clean, staff was very polite, approachable and accomodating. We enjoyed the great pools and beach facilities. There was a great selection with the meals. Housekeeping, Diana and concierge service was excellent (Mario) and Pech. We are hoping to be back again.