Our Verified Customer Rating 4

Our Verified Customer Rating 4

(6126 Reviews)

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Private  - 

Verified Purchaser

Valentin Perla Blanca: Great great value resort!

Just came back from this resort last week and I must say that it exceeded our expectations. The staff there was super friendly and very helpful. I cannot thank Abdel and Jesse from the buffet enough for the amazing time we had. I know that some people complain about the food quality in Cuba but tbh we always found something to our liking. Our room was kept clean throughout our stay and the minibar was always replenished on time. I definitely would recommend this resort to anyone looking to go t [... read more]

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Private  - 

Verified Purchaser

Valentin Perla Blanca: Poor quality resort

The resort itself was okay but not amazing. It was clean but it is getting a bit old. The service was very bad as well as the food (bad even for Cuba). A lot of people got sick during their trip. The weather was nice all week thankfully but I was not generally pleased with this trip. We had a hard time to get clean towels. Internet is half working not that I needed it was frustrating not being able to see the kids. The beaches are nice but not clean. There was not enough chairs for the amount of [... read more]

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Private  - 

Verified Purchaser

Valentin Perla Blanca: Very nice resort

Great atmosphere very clean great rooms must say the communication aspect was not what i expected for example on the website it says no need for special plug ins well u do or else no curling iron for you food was fine the a la cartes were very good

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Terri Martin  - 

Verified Purchaser

Valentin Perla Blanca: Amazing resort

Hotel was very nice people on the resort were very nice. Very accommodating and made my special day amazing. The beach seemed to be quite a ways from where we were located so it was a hike daily. Also the pools towards the middle of the week became very cloudy and it made me not want to swim in them

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FIFI  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Awesome Holiday

Hotel was fabulous. Great size. Rooms clean. Pillows sucked. Bring your own if able. Beach was breathtaking. NO issues with finding chairs. Ran out of towels at times. Pool was clean and not too busy Food was edible. Typical Cuba food. Didn't starve!!! Bus ride from airport to resort about 1h45min. Ok when travelling during the daytime. Would definitely go back.

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Mjdeni  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Loved the Golden Tulip

My husband and I travelled to this resort April 18-25 with a few of our friends. First time to Cayo Santa Maria but 7th time to Cuba. It is a 2 hour drive from the airport but it went by quickly and I enjoyed the history told by our tour rep. I was very impressed with the layout of this resort. The staff were all very friendly and helpful. The grounds were lush and beautiful. Food was as expected in Cuba. We did love the ham and cheese sandwiches at the snack bar and had one every evening. The [... read more]

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Julie  - 

Verified Purchaser

Hotel Roc Casa del Mar: Beautiful resort!

I was very pleased with Ocean Casa del mar; the resort was modern, clean and beautiful. The staff went out of their way to make sure everything was good for you especially in the restaurants. Speaking of the restaurants; they were all very nice and the food was great too! The coffee shop had a wide selection of yummy coffees (hot, cold and with alcohol), there was a number of pastries available there also. The beach was incredible, great bar/snack bar at the beach as well. Pools were lovely and  [... read more]

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Cgnowlan  - 

Verified Purchaser

Hotel Roc Casa del Mar: NICE RESORT

800 room resort that is divided into 2 section so it felt like 2 smaller resort, beach is great, working on the grounds to repair damaged after the latest hurricane, rooms nice and spacious, clean, staff are great and friendly, food a the buffet is ok but too repetitive.

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Private  - 

Verified Purchaser

Dhawa Cayo Santa Maria: Great time at Dhawa Cayo Santa Maria

Do not try to compare Cuba resorts with Mexico or Dominican you will be disappointed. Cuba is a world of its own. Resort was modern and clean all the basics. Beach was amazing and pool was beautiful. We had great weather April 17-24. Food was edible you will not starve. We enjoyed the French and Seafood restaurant the most good food but small portions. Buffet we stuck with pizza or cooked to order meals. Buffet food was not good. Bread was amazing. Beach grill has good chicken sand [... read more]

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Kay9528  - 

Verified Purchaser

Playa Cayo Santa Maria: Very nice resort!

The beach was beautiful and the sun was very intense after so many days there, I understand why the Cubans wear clothing from head to toe. The beach was very rocky from the bar to the huts and was hard to walk so be careful of those white rocks hidden in the white sand as I stubbed and badly bruised my toe while there many times. Beach volleyball on the beach was a lot of fun and they would try and get you up and get you to exercise on the beach, thanks to the entertainment staff on the beach.  [... read more]

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Iwona  - 

Verified Purchaser

Hotel Roc Casa del Mar: Expected so much more

This is my honest review of Ocean Casa del mar in Cayo Santa María First the good: amazing beach and lots of lounge chairs and palapas available. Now with not so good- I requested a room with 2 beds and only got 1 king size on the lower level . Asked to switch and finally gave up after 3 days of asking managers at reception. Room keys constantly not working and patio door broken popped by a wooden stick ( main level room so no balcony)terrible view from room have pics to prove. When complaine [... read more]

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Dave99  - 

Verified Purchaser

Valentin Perla Blanca: Excellent Resort

The resort had 2 large pools so you could choose which area of the resort you wanted to use. The rooms were very comfortable. The resort staff were very friendly and accommodating. The pool area was great. I did not get involved in nightly entertainment activities but there appeared to be lots to chose from and a lot of activities during the day. I choose to relax by the pool and rest and relax and this resort was great for that.

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Michelle  - 

Verified Purchaser

Valentin Perla Blanca: Will be going back !!!

The resort is big. The staff was awesome, helped out with any concerns we had. The maid and the staff responsible for the instock of bar fridge was great. The beach was awesome. Always found loungers at the beach and pools. The la a carts were great, very filling. Entertainment was good, lots of activities and fun at the pool foam party. We were there for 2 weeks and will be going back to this resort.

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15497Bluenoser  - 

Verified Purchaser

Melia Las Dunas: Amazing

The best thing about this resort is the beach. Amazing!!! It is a very large resort, but not to worry because you can always jump on one of the trolleys, driven by Manuel and friends, also I cant remember the gentleman's name ,he had grey hair , very funny always doing his beep beep, when coming near people walking. The girls at the adult swim up bar were always very accomadating trying to make sure everyone got what they wanted. Frank and Manuel in the buffet were always great too, making s [... read more]

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CodyBiggley14  - 

Verified Purchaser

Valentin Perla Blanca: The Best Resort There Is!!!

We loved everything about the resort. The food was amazing, it was a huge resort with a lot of different fun activities in two totally different pools. The staff were amazing and the rooms were comfy!

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Susan  - 

Verified Purchaser

Resonance Blu Santa Maria: Amazing Resort

The Starfish is a wonderful resort that had everything a person would want in a holiday destination. The beach is pristine white powder sand. The staff is friendly and competent. The customer service is exemplary. Meals were delicious and beautifully presented. Fresh fruit, seafood, local vegetables, meat and chicken,cheeses and deli meats were always available in the buffet. We had the choice of enjoying and participating in the entertainment or lounging at the pool, partaking in the rum tasti [... read more]

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Patico7676  - 

Verified Purchaser

Resonance Blu Santa Maria: Wonderful Hotel

We had very good experience this past week, the beach is more than 5 starts, room service very good, buffet was good, animation team very good and professional, for sure is a most comeback Hotel. Thanks trip central for your advice

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Private  - 

Verified Purchaser

Valentin Perla Blanca: Valentin Perla Blanca, Santa Maria, Cuba

Just back from a week at the Valentin Perla Blanca. We had a great time. The resort is big so there was a lot of walking. We had a beautiful ocean view room. They could use new pillows as the ones we had were very thin. There was always hot water & pressure for talking a shower. The food was good. We did the Italian, Spanish & French Restaurants & enjoyed all 3. The only real complaint that we had is the lack of chairs on the beach. You had to get up very early in order to find any. I  [... read more]

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Maad  - 

Verified Purchaser

Dhawa Cayo Santa Maria: Excelent hotel but..

I lost my cellphone and report it to the customer dervice they report it to the scuerity of the hotel which they said they will do thier best to investigate and l didn't hear from them until my last vacation day l asked the customer setvice for my surprise they told me that it not their responsibility if lost anything outside the room they arr only resposible if the lost from inside the room an hour later another man from the customer service told me the scuerity are still investigating and ehen [... read more]

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Private  - 

Verified Purchaser

Melia Cayo Santa Maria: Just OK

Had a great time but the resort isn’t one I’ll go back to any time soon. Food and service needs to improve. Perhaps more staff is needed, never any clean tables at the buffet in the morning. Even tipping the staff didn’t improve service.

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