the hotel was great . it was very clean and it was amazing that our room was cleaned everyday . very tropical feeling . the view from our ocean view room was fantastic . food was really good as well . the staff was very friendly all around
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SylvieC -
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Iberostar Origin Playa Pilar: tu ne manqueras pas ton coup !
4 th time at the resort
Never going back
Rooms are full of bugs
Good luck with bug spray....
1†long cockroaches etc.....................................................................................
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Private -
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Iberostar Waves Rose Hall Beach: 4 out of 5 for this Resort
The beach is awesome. I don’t think the pool filter was working properly as there was some white stuff floating off to the sides everyday. There are 3 speciality restaurants. I would not recommend dinner at Uncle Tony’s as the steak was not lean and very greasy. The evening that we dined there, the servers were arguing with the chef so that made for a bad experience. On the other hand we loved the food Jambalaya/Cajun Restaurant and the regular buffet always had a good selection. The food an[... read more]d service were great. The kids club was not that great- the girl who worked there hardly interacted with the kids as she was always on her phone.
There are 3 Iberostar properties in the same area. I think I would book the Iberostar Rose Hall Suites next time when travelling with kids as they seem to have a better kids club and are a newer property. Overall we had a great time- loved the lattes at the lobby bar, rooms were nice, fitness facility had extensive equipment and lots of classes, entertainment was good. I would rate this property 4 out of 5 stars.
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HookTutt -
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Iberostar Waves Rose Hall Beach: Iberostar Rose Hall Beach Resort Jamaica Review
From the minute we arrived in Jamaica we were very impressed, the airport was great. The drive to the resort was short. We can't say enough positive about our stay and the beautiful staff at this resort. Beach was great. Food was fabulous and the staff were just so so friendly. Not a big resort, perfect size-easy access to everything. Felt safe our entire time. Highly recommend and we will be returning.
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Private -
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Iberostar Origin Daiquiri: Not a 4 Star Resort
The buffet was the same thing day in day out, fish, chicken and pork. The only seasoning consisted of a bit of salt and maybe pepper. They should try using a few herbs to go with the salt.
Dishes in the buffet were never identified so you didn't know what it was. There was no bacon at breakfast ever but they had roast pork on a regular basis.
The beach was sandy but there were too many weeds and you couldn't go in very far.
There were too many insects which resulted in many bites, I had app[... read more]roximately 26 bites on my left leg and roughly 19 on my right leg.
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Private -
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JOIA Rose Hall by Iberostar: Best Resort Yet!
Iberostar Grand was immaculate. Cleans twice daily and constant painting, upkeep etc during our stay. Staff were always super friendly and helpful and they upgraded our room because we were on our honeymoon. We can't say enough about the food! Hands down best we have had and every night including the buffet! Will definitely be going back!
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Private -
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Iberostar Selection Rose Hall Suites: Great Family Vacation at the Iberostar Rose Hall Suites
Iberostar Origin Laguna Azul: Fantastic Resort Just Love the Layout .
Ground , Public Areas arel well placed . This Hotel Has great potential with a Modern Makeover
Good food Products , Preparation skill lacking . Service is not uniformly carried out by all , but remain friendly . Food recycling needs better presentation , flavouring can be improved and be more creative.This Hotel need consulting in every department .
Station Set up
Cold plate for hot food and hot plates for cold food , hot bowls for Ice cream , juices are atouchus no taste. For th[... read more]e price I was expecting better quality meat Items ie Prime Rib roast , Filet mignon , Lobster, Shrimp, Hot Cereal, Oatmeal is very cheep. I give the entertainment department 100% They exhibit passion for their work , The DJ. 100% I don't remember our servers name but she was great after she get to know us and prepared for us every time we arrived in the dining room. Our head waiter/Maitre Dee was supper . Food in special A La carte dining are basic same food from main dining , even the french fries were poorly prepared , that's bad I was expecting something different . Scallops , Lamb chops, roast duck ala orange, beef kabab or Vienazelle ,escargot shrimp cocktail and other international flavour. Hygiene is poor missing hand towel in public are mens wash rooms for three days. Broken gym equipment , Gym could be open at 5 am to 10 or 24 hours I would like to recommend this hotel but is sure need a makeover. Bed cover poor appearance poor bathroom lighting , senior friendly walk in shower would be great please supply face cloth. This was our second visit to Cuba same problem with the food , Next we will try Havana , then it will be three strikes .
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Smilee -
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Iberostar Waves Rose Hall Beach: Family vacation
We enjoyed our stay at aiberostar beach hotel, the food was amazing. The bat service was excellent, amazing service and beverage selections. the beach maintained daily. Hotel is staff very fun & kind & polite. Definitely will visit again :)
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AnnaS -
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Iberostar Waves Costa Dorada: Great Resort
This resort is small but has everything you need. Food is great, pool is nice, and the rooms are comfortable, although they could be cleaner. Please note that during the slow season (spring-summer months), they accept locals on the weekends, which makes it very busy and loud. We found it particularly inconvenient because we were there with kids, and the pool was less accessible to us during those days. Otherwise, good resort.
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Kathy -
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Iberostar Origin Daiquiri: Ok Resort
My 12th time to Cuba. I was expecting a little more being an Iberostar resort. Maybe because of the last hurricane it would have been better. People in Cuba are the friendliest and here they were except the younger girl at the front desk. It took forever to get into our room the from lobby chairs were digusting you would not even want to sit on them. lots of rain and leaks in the back of lobby. Loose tiles or missing on the stairs. My friends room had mould on the woodwork, my room was OK. Th[... read more]e food was the 2nd worse I have had in Cuba same thing every day no bacon at breakfast, Entertainment was ok. The pool was clean and nice to sit at.
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Randal J65 -
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Iberostar Origin Bella Vista Varadero: Disappointing resort,
The resort was very disappointing. The 24 hour snack bar had a menu but you could only order one or two items on the menu. Most of the other items were not being prepared on that day. The buffet restaurant was very disappointing with regards to hours of operation and the menu never changed from day to day. You could not get the ala carte dinners you wanted as they only had 2 of their 4 restaurant's open on any given day. If you missed your seating time by 5 min. you were denied access. The over [... read more]all management of the establishment was very bad. The place has been open less than a year yet it looks like it is 20 years old. The so called stocked bar fridge only had 2 beer , 2 sodas and one bottle of water and if you left half a bottle in the fridge they did not leave you another. The amount you pay for elite status is a total waste of money. it seems the more you pay the less you get. Over all I would not recommend this resort to anyone. In fact based on this experience I will not return to Cuba at any time in the future. It is too expensive and way over rated as a resort destination.
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Kmbe11 -
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Iberostar Waves Paraiso Beach: Nice Vacation
Casual atmosphere, not much of a party vibe. Nightly entertainment was terrible. The "pool party" wasn't much better. Thankfully I was there with a large group of friends, so we had fun on our own. Not a fan of the long walk from the the lobby to the beach, but the food was great at both the buffet and specialty restaurants.
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Cliffijd -
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Iberostar Selection Ensenachos: Home away from home
My wife and I enjoyed our stay from May 08th to May 15th. We stayed in the Grand Village section of the resort and it was fantastic. This was our 6th trip back to Iberostar Ensenachos and we will be back again next year without question.
This is our summer home away from home and the only negative thing I can say is that we can't stay longer (sad how we all have to work for a living- well most of us ;)
There is not one bad thing to say about the resort- not one.
The resort itself is a tropica[... read more]l paradise for us with beautiful grounds and amazing white sand/coral beaches. There was some noticeable damage from the hurricane but it was only noticeable because we are familiar with the resort. There was no obvious or glaring issues if you were not a repeat guest. They worked very hard cleaning up and painting/repairing affected areas. The main lobby is awesome. Huge amount of work done and it shows. Notable additions on all beaches are the amount of palapas. I can't imagine anyone not getting one now. There are tons of them (WELL DONE!)
With all the beauty around the resort, and all the great food we had to choose from (nobody would ever starve here- it's just not possible), what gives this resort its soul is the people. Once again we went back to visit our Cuban family and as always, are received with warm smiles and even warmer hugs. My wife and I will never tire of the comfort we have in our friends when we are here. The real soul of this resort are the people who make this place home. It's not even fair to call them "staff". They are so much more than that. none of them seem to treat what they do as a "job". It's more a way of life and they do everything they can to make someone happy as that is who they are. It's an amazing place with amazing people.
Highest of recommendations without doubt. Completely top shelf.
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Private -
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Iberostar Waves Costa Dorada: Wonderful Getaway!
Just returned from a week at the Iberostar (for the 5th time!) and it was excellent as always. Cannot say enough about the amazing staff here. They are the best part of the holiday so many smiles and hands willing to make your day. Our favorite spot is the prestige beach lounge where Marlon, Maribel & Johanna offer up top notch service! At the lobby and entertainment bar Emmanuel is our number one man serving up our favorites with an amazing smile sure to make you feel like family. As prestige[... read more] members we have the pleasure of first class treatment in the prestige lounge where Elizabeth, Arianni, Johan and Avis are attentive to any needs that you may have. We are also spoiled as members to have a cart to whisk us from one end of the resort to the other, our favorite drivers Samuel and Johan deliver us safely and quickly to any point on the resort that we wish to go. In the lobby Yunior, our muscle man is always ready to take those heavy packages (filled with organic chocolate from the Del Oro chocolate factory just up the road from here) to help us to our room. Our hats are tipped to alllllll of the amazing kitchen/cooking/serving staff. The food is endless, the variety is overwhelming and the flavors have never left us disappointed. These people work hard and serve up some of the yummiest cuisine that keeps us coming back for more. To round out the day and make every moment memorable the entertainment staff is never far away with a high five, crazy game or bang on dance moves. You will see Justin Bieber, WiFi, Blondie, Maria and countless others from the beach to the pool and everywhere in-between waiting to provide you with fun and laughter in the sun. Last but not least, easily overlooked are the grounds keepers and the cleaning staff. These people put in their fair share of hours each day keeping things looking fabulous and always greet you with a smile and a kind word. If you have not been here it may be time!
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Private -
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Iberostar Origin Bella Vista Varadero: Iberostar verradaro
Very good great service the buffet was not good though room maids were excellent friendly ocean was phenomenal the flight was on time both ways changing money was fast and efficient check in was quick entertainment was really good
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Ken and Keisha -
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Hotel Mojito: Fantastic time!
My daughter and I stayed at the resort on April 20 for a week. The resort is very clean and our room was very spacious!
We really enjoyed the shows every night and all the beautiful, colourful costumes and the tempo. Just made you want to dance all the time!!
The food was good but, they just need to give a little more variety.
Even though part of the resort was damaged by the hurricane, the resort is very well maintained and the staff are wonderful and happy people!
We would definitely retur[... read more]n to this resort!
Viva Cuba!
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Peterb -
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Iberostar Waves Paraiso Beach: Good resort - hit or miss food
Everything was great however sometimes the buffet was great, sometimes it was meh. If your not a picky eater you should be able to find something that you enjoy most meals - but it was rare to want get seconds on anything.
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Dconnelly -
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Iberostar Waves Paraiso Beach: Will definitely travel here again
We traveled with our two boys both under a year and a half old. The resort was very accommodating to young children. Extremely large resort however golf carts are willing to pick you up at many locations.
Food was fantastic, rooms for extremely clean. We can't wait to come back and visit again